pleased with all aspects of the move

Drop off was difficult.

Very good. Truck ready when promised.

The truck was old Im glad it was well maintained

This is the second time we have used U-Haul at 1200 New Circle Road, Lexington, KY. They are courteous and professional. Equipment is in great shape and they make sure you understand all the rules. No surprises.

The truck I was given was fairly new with only 25,000 miles on it and it was clean and well maintained. The truck ran flawlessly. Uhaul is my vendor of choice. Nelson Allsbury, Edwardsville, IL

I rented a 10 foot truck and it was just what I needed.

They made my move more difficult. I received a message the night before assuring me that my truck was at the location and I could pick it up at 10:00. I arrived at 09:45 and waited until 10:30 before calling Uhaul. The person I spoke to apologized and assured me that someone was on the way to assist me. At noon I called back as no one ever showed up. By 13:30 I was rerouted 30 minutes (in the mountains) away to finally pick up my truck and trailer. Thanks to the good folks at Uhaul I lost an entire day as I was lucky enough to hit rush hour traffic on my way home (Washington DC).

Uhau last folks were very helpful. I was surprised by the ease of scheduling, picking up of equipment, and returning of everything at the end. Uhaul definitely has its organizational act and its customer relations down. I highly recommend the company.

The truck was fine. Drove well.

Fantastic have used in the past as well , always accomodating, Love the folks at AAA rentals in Pearland Texas

I made the arrangements for Uhaul. Truck was not gassed up and parts in the cab were broken. Mirriors were held in place with packing tape.

We packed ourselves... private trailer plus 15ft U-Haul. Truck was clean and easy to drive. U-Haul truck seemed pricy.

ordered materials online - blankets and dolly Showed up and they did not have dolly and did not have over 1/2 the quantity of blankets I reserved that cost me $$$ to buy from moving company... beware reservations does not mean they will have the items when you arrive and they offered no recourse....

All personnel were great except for the Tucson reception/manager at UHaul

The transportation worked well. We moved from Virginia to Pennsylvania and we were able to drive 250 miles without a problem. The customer service while booking, picking up, and dropping off was good. The condition of the truck was okay. We chose this company because it costs less than other moving companies and we would use them again.

Awful, only interested in getting the most money from you, not satisfying your individual moving needs just padding their register. Wouldn't even tell me mileage for round trip for destination which factors rental cost with Tolls and Gas

U-Haul did a great job as always in providing great service.

Good pick up and easy drop off.

The truck was a piece of junk!

customer service was EXCELLENT! Very friendly, informative, and nice. Would definitely use them again. The truck was VERY clean!

Uhaul is always great!

Truck was great. Cab was dirty and smelled of sweat.

I had an ok experience with uhaul. misinformation was given between 2 different uhaul establishments, regarding the procedure in adding an additional driver. a piece of equipment i reserved was not given to me.... the truck needed minor cleaning. i moved a 2 bedroom apt and i could have used a larger truck...i thought i was getting a truck large enough but unfortunately i didn't. overall the truck was in good condition...customer service during booking and pick up was satisfactory. i chose uhaul because they have a good reputation overall and i would use them again.

Truck was clean and available where needed. Gas tank was full. Moving blankets were clean.

Truck broke down half way to target. Needed a new alternator and battery. required an overnight stay. UHAUL emergency services did a good job, but this should never have happened. It required us to cancel our helpers at the destination and hire someone else. Thankfully, we tried HireAHelper again and the two guys were just as great as Eric and Damian.

over all the trailer rental was ok

Uhaul’s people are top-notch all around. Their fleet tracking systems could use some work, however.

They were OK. The cargo van I rented was very clean and in good shape.

I rented a 15' truck and a car dolly.

Good job on front end

Lines to check in and out were long and slow. Trucks were clean, no glitches.

they loading in the U-haul truck, I get a rental U-haul truck.

The truck work nicely and everyone at the oddie location had great customer service!

We needed only boxes not furniture so ordered truck big enough to be comfortable moving to TX from LA and to tow a car. Service great on both ends. We got truck with est mi flat fee. Comfortable truck would use again.

Beware, if you rent a truck with 1/4 tank of gas, and return it with less than a 1/4 tank because a 26-foot truck is not easy to maneuver and it was easier to let U-Haul put in the gas, you will not only have to pay more per gallon, but get charged a $30 surcharge for bringing a truck back with less than a 1/4 tank of gas.

Made life super simple for me.

We rented the truck through Ace Hardware in Ellenton and they are super. The truck was pretty beatup and had over 100k miles but all was fine. Returning here in LakeWorth was fine - very busy place. they wouldn't give us the paid for price of the boxes we over-purchased which was annoying. Other than that, we'd do UHaul again for our next move.

truck needed an alignment. I had a white knuckle ride from LA. to PA.

I never hire help before, this worked out very well. great communications, great help, so if and when,,, I will do it again !! Good people, on time & got the job done in a timely manor.

I rented a 26 ft. truck with a trailer on the back to transport my pickup. The truck was very clean. Both the Customer Service person who booked the truck for me and the person at David's Automotive where I picked it up were very helpful. Drop off went smooth also. I would use U-Haul again if needed.

Booking, pickup, and drop off were easy, and we had to add a last-minute additional day to our rental agreement. I would give them 5 stars except the truck leaked transmission fluid all over our driveway and now we have a mess to cleanup.

The truck itself was fine but the items I reserved online weren't available at pickup. The staff with whom I interacted were helpful and friendly.

Very reliable - had a brand new truck for my cross country move!!!

customer service was excellent

Good workers, did not have to explaine how to do the job

U-haul was okay. Didn’t like the fact that they were trying to change my pick-up location at the last minute.

Got the U-haul from Pinky's in Royce City. Best folks I have ever dealt with and I have moved a lot over the last 20 years.