Rented a 15 ft box truck for a local move for 6 hrs - easy to drive and was ready early for pickup. The 3rd seat in the front was a nice plus. It was the perfect size for our 2 bedroom 1 bath small apartment. Only issue I had was that the air conditioning in the truck did not work and the model I had did not have a backup camera (I had one before that did and it was very helpful).

good truck company !!!

Provided desired drop off location

Trailer rental , was fine

Steering wheel some what thight.

Forgot to pack blanket pads in truck or close back gate.

A great value and service

Easy pick up and drop off, and no unforeseen charges

Scheduled a pickup for morning and checkout person was 45 minutes late. Instead of a 26 foot truck (wrecked the day before) they gave me a 17’ which meant I had to make two trips to move everything. Trucks in good shape, worked well for short move, and I would use again.

There was no ramp on a small truck which I had not been informed of. I waited 10 min. on line to talk to someone. But the truck was in good condition.

Friendly and easy in and easy out.

acceptable. no blankets were available. good condition. this option worked well. yes...would use again.

After booking months in advance, I was concerned about the availability of the truck. Called and one person had me even more worried, but called again on Monday and got a person who was excellent help, knew what to do, where to look and answered all my questions. Even changed the reservation! A rocky start but got even better when I picked up the truck, the agent offered nearly half off my rental if I would take it to a specific location that was an extra 20 minutes drive. Great deal!

U haul in Fruitport, MI was wonderful. Truck was clean, customer service was wonderful, due to the date and time I needed the truck changed a few times.

After budget cancelled my reservation the day before my planned move (they ran out of trucks in the local area), U-Haul was easy and filled my last minute needs. Truck ran great and easy pickup/dropoff services.

Open on Sundays with computers to make the transaction very efficient. Next day rental worked out perfectly.

The truck and service were fine. I wish they had more options for the size of one way rentals.

The truck wasn't available until hours after we reserved it AND they wanted it back hours earlier than we reserved it. It is difficult enough coordinating a move -- that certainly didn't make it easier. We had to totally change our plans last minute.

There was a slight set-back when we went to pick up the truck using their Truck Share feature. The truck had not been assigned to us and we had to wait in line to get it straightened out.

I had booked a 15-foot truck for the move, but could only get a 10-foot truck, despite a confirmation for the one I had booked. As such, I had to do extra trips, and the fuel cost was prohibitively expensive.

Equipment was ready on time, worked well and was easy to use.

Great truck with an even better price!

Great truck, in wonderful condition.

Newer, clean 26' truck. Everything worked.

Dan, at the U-Haul sub-contractor was very nice, but he had to correct a big mistake in the billing. Our credit card was charged three times what we actually owed. Very disappointing.

Uhaul had truck order messed up. Windshield wipers did not work either. Made us late for moving guys.

Truck was just the right size and met all our needs.

Long waits and disorganization at pick up. The truck requested was often at another location up to 30 minutes away.

Outstanding job. Very professional and expertly loaded.

We had issues with the trucks we rented, but UHaul reimbursed us and their customer service was very good.

We did after hours pick up... The only issue we had was a super full parking lot. And when I called to add packing blankets the first time the rep was confused! But we got it handled next day.

Provided everything ordered.

Everything was o.k., but the truck was old and rattled a lot, but it did the job.

for the many years we have used U-Haul their services have been excellent. Like many business, some flaws do occur. when it is a military move., timing is of the essence. when picking up equipment for 'one-way' trips, there has always been some diversions , which can be time costly. this occurred with this last move, however, U-Haul did compensated by extending the return date and gave us extra miles, since it was a long trip...Montgomery, AL to Quincy, MA. All in all, everything turned out well and SAFE. will use U-Haul again .

U-Haul did not have the truck I reserved.

I would rate them excellent but the truck was too small. I am a single woman and I think they should have recommended a larger truck as it was a long distance move and now I have to go back to retrieve items. I know I should have asked someone to come with me but I thought I could rely on them as experts. The truck itself was excellent...mm

Easy rental and return. Recommend U-Haul at Metro Communications, Natchez, MS

The Uhaul service was excellent; the truck was new and had aircondtioning.

Easy rental and return process; courteous staff and good vehicle with extras I needed (padding, wrapping)

on time pick up with fine machine

Provided me with a new truck, no issues.

We picked up the truck at the time we requested. Looking over the condition, we were impressed not only with its physical condition but also how it performed while we drove it over 480 mles.

Phoned local dealer and they sent us to another dealer in the area for the size truck needed. Paperwork was easy. Truck was ready for us upon our arrival and drop off was no issue. Have never had a problem with Uhaul

We rented a Uhaul trailer for our move. They made sure the hitch was rated for the size trailer and that all the lights were working.

Was charged an additional fee for gas, despite filling gas tank back to line of initial reading. I think she was upset my husband and I didn't want to pay extra for company insurance.

Good experience... they let us extend the time we needed without penalty.

U Haul 11800 S. Cicero. Beautiful facilities and great supplies. We used their storage facility also.

UHAUL 6 x 12 trailer. They fixed my trailer lights hookup for free.