Good truck, nothing wrong. U-haul has never let us down

They didn't give us the moving blankets the first time, my husband had to drive back to get them. Also we reserved 12 blankets, they only had 6.

Great outlet providing the truck. Professional and helpful staff. Everthing was just as I planned.

It's Uhaul. They rented me a truck.

Bait and switch on lowball quote. COMPUTER at pick up kept additional charges. INFORMATION from customer service rep over ride by computer Will dispute with credit card provider. NEVER AGAIN !!!.

New truck, A/C worked and cruise control set at 78 mph (governor)..

Uhaul is Uhaul. They dont always have the trucks available despite the reservation HOWEVER - I rented in Nevada for a CA move from Oakland to Tahoe and the Alpine Storage UHaul was great.

This company is rediculous. They’re trying to charge me DOUBLE for the trailer rental because they messed up and never called to confirm my rental details with me like they were supposed to do. Spoke to an area manager who was extremely rude and basically accused me of lying even after I offered to pay the full rate that they mistakenly didn’t charge me for to begin with. Now they won’t return my calls/emails since I asked to be provided the signed document showing they had my rental wrong. I’m still dealing with this.

It was dusty so my things needed to be cleaned

Too little space in the cab for storing maps, drinks, snacks, toll road change, etc. I had to go too far to return the truck when I was done and had to pay extra for extra mileage.

Uhaul is Uhaul. Quick to book with consistent quality.

Almost everything worked out well with our truck rental. We needed it for some extra time, so I called the office to be sure we could have it a few more hours. My only disappointment was that I was on hold waiting for someone to pick up for about 22 minutes. I guess there was only one person in the shop that day to help customers.

The truck was clean and timely.

Very pleased with how Shelby and Sons in West Frankfort, IL helped us out. Mike showed us how to use the truck. His pointers ended up being very valuable as we pulled onto and off the interstate and navigated around corners. We moved almost 800 miles and the truck performed quite well.

Uhaul is fine. Their check in process on the phone is NOT easier, I suggest just checking in with the clerk.

It's a truck...and it hauls stuff. Any move that happens without a breakdown is a good move.

delivered a truck on time as promised.

Got a great truck from U-Haul. I would recommend a 15 foot easy loader with a built-in ramp for a 1 to 2 bedroom apartment size.

Used the 15 foot easy loader trailer with the built in ramp, which made easy to load and unload. For a 1 to 2 bedroom apartment this is the size I would recommend.

Quick & straightforward truck rental. No surprise gotchas.

Good, truck ready on time, easy to drive

What you would expect from Uhaul.

reliable inexpensive

Good vehicle for the price

Did a great being it was a holiday weekend

The price was reasonable and i was able to pickup and drop off at odd hours to accommodate my move. I definitely recommend larger than a 20 foot truck to move 3 or more bedrooms. We barely squeezed everything in, and we didn't even have couches to move!

Had no issues and it was a lot cheaper than other options.

No problems, but a heads up ... true gas mileage of a loaded truck is about 7mpg.

I called Morgan from Jill Janitorial in Pickering Ontario and he was nothing but awesome!!! He set me up and helped with every question that I had. We were driving from Pickering Ontario to Chicago IL- No problems!!!! I reccommend 100%

Had a brand new truck. I was quite pleased. I have used u haul before and will again. It was easy pickup and drop off.

There were some mixups in communication as to where the trucks should be returned due to the holiday but they went the extra mile to accommodate us in keep the trucks long than expected. Would have appreciated more emphasis on the fact that the 10 foot truck does not have a ramp. Helpful customer service though.

Condition of the truck, 142,000 miles on truck! 4 quarts low on oil, rear left tires were almost bald, cap ceiling material falling down and torn, windshield cracked, and cap very dirty.

Uhaul made me drive an extra 30 miles to pick up my truck. The truck was really beat up and had only a half tank of fuel.

U-haul provided a safe and reliable truck. The Customer Service was excellent. I would definitely use them again.

The price was good and they had the truck ready to go by 8.30am like they said it would have

Truck was clean, staff helpful, everything went is it should

We returned the Truck with 3/4 tank of gas and the man in charge of returns charged me for going 7 miles over. I was not aware of "extra" charge...thanks for keeping 3/4 tank of gas and charging for 7 miles.

Uhaul saved me after Budget called me at 5:00 p.m. on 5/18 to tell me they didn't have any trucks after I had made this appointment with them over a month in advance. But Uhaul is expensive.

Other than being sent to the wrong pick up location the company was great!

Easy to arrange pick up and drop off. No hassles or complaints.

It was a quick rental and did all the pre registration before. I will say the inside and outside of the truck were a little worn but its can be understandable. Highly recommend ordering the blankets!

very easy to rent and return

excellent service and price.

I did not use transportation- only loading into my U_Haul

Took care of me in everything , boxes blankets appliance dolley

Equipment fine, substitute truck ready upon my arrival.

Very good experience with U-Haul. The truck was a large enclosed 24' with a ramp. It was clean, ran perfect, and got the job done. The U-Haul representatives were kind & professional. We expect to do more business with them in the near future.

Check in/out was easy and efficient