Check in/out was easy and efficient

It did the job. And was much much cheaper than hiring movers that included their own truck. The Uhaul's tow capability made for an awkward drive as the transmission was a little jumpy.

Good size, everything fit. During drop off some confusion.

U-haul is always dependable and friendly. I had no issues with them.

Didn’t have my reserved truck, but they were able to get me one just down the street.

Picking up the truck, the customer service was a little lacking. But the price was great and they had the truck size we needed ready for us.

Zachary at Uhaul midtown was very helpful and knowledgeable.

Two movers arrived an hour late. As soon as they arrived they assessed the move. Started right away. Did what was asked. No complaints. Moved what we asked. Did a professional job.

Equipment was available on time (which doesn't always happen with UHaul) but they didn't do a pre-rental inspection and there were a few tears in the upholstery and little dings on the body. Got the insurance so it didn't matter but seemed a bit lax.

U haul is a great company for a move, however we would have liked to have a full tank of gas when we picked up our truck.

Excellent service and easy to sign on and off Great.

Everything about using UHaul was easy. I didn't feel comfortable driving the UHaul, so my dad offered to drive for me. I booked the UHaul, he showed his ID when we picked it up, he did all of the driving, and we dropped it off together when we got to our final destination.

Was told in an email to pickup the truck at one location. Uhaul had changed the location without telling me. Took an hour to get to this straightened out and get to the other location. The second location was great and would use that Uhaul location again.

Very good truck and service. Pick up was a hassle in Henderson as we made our reservation For Boulder Highway location which was already an hour away from our residence. We had to drive to Las Vegas location behind the Vegas strip to pick up truck which added another 40 minutes to am already very long drive. Plus traffic close to strip just awful. Everything else was perfect.

truck was ready and clean

Provided what I needed in a timely fasion

Everything went smoothly, I have no complaints.

Truck was a bit worn out, but very clean and courteous staff.

Truck was ready to go when I go there and was more than enough for what I needed. Furniture pads were in excellent shape and the appliance dolly was in working order.

I basically just rented a truck to drive myself. One company loaded and another unloaded.

I felt like they should have told me I needed to reserve the truck ASAP when I first inquired. I waited for ten days before I made the reservation. I thought everything was OK until the day before pickup and I was told I would have to drive 35 miles to pickup the truck. The size I requested was not available at the nearby location and since I was late to reserve it put me last on the list. The friend that was to help me didn't have the time to do that so I had to find a shorter truck that was nearer my home. I wasn't able to fit all my stuff in that truck and had to leave some behind.

Excellent service and equiptment

Uhaul is flexible and has decent rates

I would rent it again.

IT's what you would expect. Good clean truck.

Excellent service at Uhaul!

Truck was ready on time and in good condition. No surprises.

We rented a trailer since we have an SUV that can pull it.

Flawless on both ends (Charlotte, NC and Gresham, OR)

Flawless, coast to coast (2,900 mile move from Charlotte, NC to Gresham, OR - staff were friendly and quick on both ends!)

Westmont Illinois UHaul guy went above and beyond. Thank you very much for your assistance.

Westmont Illinois UHaul center was excellent.

I have rented from UHaul 5 times in the last few years, and have always been satisfied and impressed with their service,

one way - two 26 ft and one 16 ft.

The guys from Aaron Hire a Helper packed the truck so well I could have rented a 10’ instead of a 20’. The gentleman at the rental place in Buckley WA was great, very accommodating.

ALWAYS use Uhaul - trucks are the best and good pricing.

We rented 2 vans due to the alley way size. They worked perfect and held more than we thought they would.

We got what we expected.

I've used UHaul many times. Their trucks are always clean, easy to handle and the staff is always polite

We used a 26' truck for this move.

They were very helpful and assisted at every step. This is the fourth time we have used Uhaul for a move, and I highly recommend them.

No issues with Uhaul, they helped hook up car trailer and loaded the car.

No issues. Great service

Perfect service at Uhaul at StackAndStore. So well organized, convenient, and easy to work with!! Thanks.

The faciliators with uhual on both ends of my move were super helpful especially as a single person with uhual truck and towing and SUV. I had no idea what I was doing but they made it really easy

They could have provided more assistance showing me where the truck was parked. I ultimately ended up having to walk down and back up (very difficult as I have some mobility issues) and having an agent retrieve the truck. In all other respects they were courteous and professional.

It was a 26ft truck from Uhaul. It served it's purpose, just banged up a whole lot and acted like it didn't want to go fast....typical Uhaul fashion.

They they screwed up my reservation sent me all over Austin until I can get one place that had a 10 footer track. I think if you call a month in Advance you should have a truck ready for that person not send them all over the city to pick one up. I have to use them again cause I have my stuff in one of there storage units. Hope they do better next time. Alice Adame.