Great truck with an even better price!

Great truck, in wonderful condition.

Newer, clean 26' truck. Everything worked.

Dan, at the U-Haul sub-contractor was very nice, but he had to correct a big mistake in the billing. Our credit card was charged three times what we actually owed. Very disappointing.

Uhaul had truck order messed up. Windshield wipers did not work either. Made us late for moving guys.

Truck was just the right size and met all our needs.

Long waits and disorganization at pick up. The truck requested was often at another location up to 30 minutes away.

Outstanding job. Very professional and expertly loaded.

We had issues with the trucks we rented, but UHaul reimbursed us and their customer service was very good.

We did after hours pick up... The only issue we had was a super full parking lot. And when I called to add packing blankets the first time the rep was confused! But we got it handled next day.

Provided everything ordered.

Everything was o.k., but the truck was old and rattled a lot, but it did the job.

for the many years we have used U-Haul their services have been excellent. Like many business, some flaws do occur. when it is a military move., timing is of the essence. when picking up equipment for 'one-way' trips, there has always been some diversions , which can be time costly. this occurred with this last move, however, U-Haul did compensated by extending the return date and gave us extra miles, since it was a long trip...Montgomery, AL to Quincy, MA. All in all, everything turned out well and SAFE. will use U-Haul again .

U-Haul did not have the truck I reserved.

I would rate them excellent but the truck was too small. I am a single woman and I think they should have recommended a larger truck as it was a long distance move and now I have to go back to retrieve items. I know I should have asked someone to come with me but I thought I could rely on them as experts. The truck itself was excellent...mm

Easy rental and return. Recommend U-Haul at Metro Communications, Natchez, MS

The Uhaul service was excellent; the truck was new and had aircondtioning.

Easy rental and return process; courteous staff and good vehicle with extras I needed (padding, wrapping)

on time pick up with fine machine

Provided me with a new truck, no issues.

We picked up the truck at the time we requested. Looking over the condition, we were impressed not only with its physical condition but also how it performed while we drove it over 480 mles.

Phoned local dealer and they sent us to another dealer in the area for the size truck needed. Paperwork was easy. Truck was ready for us upon our arrival and drop off was no issue. Have never had a problem with Uhaul

We rented a Uhaul trailer for our move. They made sure the hitch was rated for the size trailer and that all the lights were working.

Was charged an additional fee for gas, despite filling gas tank back to line of initial reading. I think she was upset my husband and I didn't want to pay extra for company insurance.

Good experience... they let us extend the time we needed without penalty.

U Haul 11800 S. Cicero. Beautiful facilities and great supplies. We used their storage facility also.

UHAUL 6 x 12 trailer. They fixed my trailer lights hookup for free.

Good truck, nothing wrong. U-haul has never let us down

They didn't give us the moving blankets the first time, my husband had to drive back to get them. Also we reserved 12 blankets, they only had 6.

Great outlet providing the truck. Professional and helpful staff. Everthing was just as I planned.

It's Uhaul. They rented me a truck.

Bait and switch on lowball quote. COMPUTER at pick up kept additional charges. INFORMATION from customer service rep over ride by computer Will dispute with credit card provider. NEVER AGAIN !!!.

New truck, A/C worked and cruise control set at 78 mph (governor)..

Uhaul is Uhaul. They dont always have the trucks available despite the reservation HOWEVER - I rented in Nevada for a CA move from Oakland to Tahoe and the Alpine Storage UHaul was great.

This company is rediculous. They’re trying to charge me DOUBLE for the trailer rental because they messed up and never called to confirm my rental details with me like they were supposed to do. Spoke to an area manager who was extremely rude and basically accused me of lying even after I offered to pay the full rate that they mistakenly didn’t charge me for to begin with. Now they won’t return my calls/emails since I asked to be provided the signed document showing they had my rental wrong. I’m still dealing with this.

It was dusty so my things needed to be cleaned

Too little space in the cab for storing maps, drinks, snacks, toll road change, etc. I had to go too far to return the truck when I was done and had to pay extra for extra mileage.

Uhaul is Uhaul. Quick to book with consistent quality.

Almost everything worked out well with our truck rental. We needed it for some extra time, so I called the office to be sure we could have it a few more hours. My only disappointment was that I was on hold waiting for someone to pick up for about 22 minutes. I guess there was only one person in the shop that day to help customers.

The truck was clean and timely.

Very pleased with how Shelby and Sons in West Frankfort, IL helped us out. Mike showed us how to use the truck. His pointers ended up being very valuable as we pulled onto and off the interstate and navigated around corners. We moved almost 800 miles and the truck performed quite well.

Uhaul is fine. Their check in process on the phone is NOT easier, I suggest just checking in with the clerk.

It's a truck...and it hauls stuff. Any move that happens without a breakdown is a good move.

delivered a truck on time as promised.

Got a great truck from U-Haul. I would recommend a 15 foot easy loader with a built-in ramp for a 1 to 2 bedroom apartment size.

Used the 15 foot easy loader trailer with the built in ramp, which made easy to load and unload. For a 1 to 2 bedroom apartment this is the size I would recommend.

Quick & straightforward truck rental. No surprise gotchas.

Good, truck ready on time, easy to drive