U-Haul® Reviews

Elgin D

Moultonborough, NH
Wrote a review on 3/1/2018
Uhaul Truck Review
(3 out of 5 rating)

Whenever I have to rent a Uhaul I always start it up and get in and find the same question popping into my head instantly...”did I rent a truck that’s going to breakdown on me?!” This one must have needed a new belt or worst yet a engine pulley because this engine was singing a loud song!!! Also at least all the 26footer should be rented out with a quarter to a half of a tank of gas in them JUST to give the driver some time to get use to the feel of the size for awhile. Not all gas stations are roomy enough to squeeze that big baby in! Mad dash to the closest station I could find so I could top off the underground aquifer of a gas tank it holds. Half way through the drive after being fully loaded the oil change light came on and gave me a heart attack, before it finally registered it wasn’t oil pressure! Woooo! A door noise that made me think the door wasn’t fully closed, it had some character. But the engine noise and gas level is my gripe. Moving is stressful enough, worrying if you’ll make it shouldn’t be the constant thought.

Distance: 100 mi
Cost: $320
Per. Mile: $3.20
SqFt. Moved: 1,500

Aaron D

Pearland, TX
Wrote a review on 2/28/2018
Uhaul Truck Review
(2 out of 5 rating)

they gave me the wrong stuff

Distance: 292 mi
Cost: $552
Per. Mile: $1.89
SqFt. Moved: 1,200

David W

Saint Paul, MN
Wrote a review on 2/28/2018
Uhaul Truck Review
(3 out of 5 rating)

Truck was ready to go, unlike Budget who cancelled on us the night before. Have to dispute a fuel charge but other then that all was fine.

Distance: 7 mi
Cost:
Per. Mile:
SqFt. Moved: 3,000

Kathryn H

Smelterville, ID
Wrote a review on 2/28/2018
Uhaul Truck Review
(5 out of 5 rating)

I had a 10' truck plus a 5×8 trailer. The people at both ends were very helpful

Distance: 360 mi
Cost: $600
Per. Mile: $1.67
SqFt. Moved: 1,055

Cora M

Myrtle Beach, SC
Wrote a review on 2/28/2018
Uhaul Truck Review
(5 out of 5 rating)

Truck was clean trailer was good,The only issue , the location in New Windsor NY did not have the 26 ft truck, so we had to drive to Monticello NY to pick up the truck.Truck size suffcient Customer service good, I would use U Haul again

Distance: 1,400 mi
Cost: $2,100
Per. Mile: $1.50
SqFt. Moved: 800

Steve C

Coeur D Alene, ID
Wrote a review on 2/27/2018
Uhaul Truck Review
(4 out of 5 rating)

Right headlight was out and the rear-wheel dive wasn't much fun on the ice/snow. Heater worked well as did the windshield wipers.

Distance: 1 mi
Cost: $30.00
Per. Mile: $30.00
SqFt. Moved: 100

Thomas B

Knoxville, TN
Wrote a review on 2/26/2018
Uhaul Truck Review
(5 out of 5 rating)

great people in Farragut, TN to work with.

Distance: 280 mi
Cost: $480
Per. Mile: $1.71
SqFt. Moved: 1,600

kim d

Tucson, AZ
Wrote a review on 2/26/2018
Uhaul Truck Review
(5 out of 5 rating)

Even though their computers were down, they did what they could to get me taken care of.

Distance: 1,100 mi
Cost: $1,500
Per. Mile: $1.36
SqFt. Moved: 500

Jesse C

Mission Viejo, CA
Wrote a review on 2/24/2018
Uhaul Truck Review
(4 out of 5 rating)

UHaul is great and easy to work with. The trucks are always clean and ready to go. My only complaint is the line to pick up the truck was an hour, but it was a Saturday in a high traffic area.

Distance: 30 mi
Cost: $100
Per. Mile: $3.33
SqFt. Moved: 800

Nancy M

Clearwater, FL
Wrote a review on 2/23/2018
Uhaul Truck Review
(4 out of 5 rating)

The only problem we had was finding a one way rental truck. We had to go to another part of town to pick up the truck.

Distance: 280 mi
Cost: $175
Per. Mile: $0.63
SqFt. Moved:

Harriet T

Phoenix, AZ
Wrote a review on 2/20/2018
Uhaul Truck Review
(5 out of 5 rating)

UHaul at Hatcher and Cavecreek is always professional. This was no exception. I rented a 17 ft truck that was well maintained and just what I needed.

Distance: 10 mi
Cost: $63.00
Per. Mile: $6.30
SqFt. Moved: 750

Roger M

Louisville, KY
Wrote a review on 2/20/2018
Uhaul Truck Review
(5 out of 5 rating)

I pickup the 20 ft truck on Friday afternoon and dropped it back at the rental agency Saturday afternoon. The truck was clean and functioned well. I would recommend anyone moving to rental furniture blankets, they were very useful in our move.

Distance: 30 mi
Cost: $117
Per. Mile: $3.90
SqFt. Moved: 2,000

Daniel R

Sugar Grove, IL
Wrote a review on 2/19/2018
Uhaul Truck Review
(2 out of 5 rating)

U-Haul contacted me less than 24 hours before the move to tell me they didn't have a truck at the station where my reservation was. They did say there was one 40 miles away. I had to negotiate for more miles on the contract because they know just how far you are going and don't allow you much more mileage than that. Plus the drive time to go get the truck put me late for my contract help which was being paid by the hour to load whether I was there with the truck or not. Fortunately, it was a newer truck with cruise control but no CD player. The General Manager (Ray Froedge) at the pick-up location was awesome and had the truck ready, pulled out and warmed up before 7:00 am when I got there (temperatures were in the single digits).

Distance: 406 mi
Cost: $652
Per. Mile: $1.61
SqFt. Moved: 1,400

Aaron P

Dallas, TX
Wrote a review on 2/18/2018
Uhaul Truck Review
(5 out of 5 rating)

Clean truck and trailer. Professional staff !

Distance: 450 mi
Cost: $350
Per. Mile: $0.78
SqFt. Moved: 200

Danyelle K

El Monte, CA
Wrote a review on 2/16/2018
Uhaul Truck Review
(5 out of 5 rating)

They were able to work with me on timing to pick up the vehicle and made the check-in and check-out process easy.

Distance: 80 mi
Cost: $130
Per. Mile: $1.63
SqFt. Moved: 700

Ashley I

Mount Pleasant, SC
Wrote a review on 2/13/2018
Uhaul Truck Review
(5 out of 5 rating)

A hybrid move is the way to go!

Distance: 200 mi
Cost: $250
Per. Mile: $1.25
SqFt. Moved: 1,800

Joesph L

Potomac, MD
Wrote a review on 2/12/2018
Uhaul Truck Review
(5 out of 5 rating)

Always have been happy with U-Haul.

Distance: 850 mi
Cost: $800
Per. Mile: $0.94
SqFt. Moved: 3,000

William E

Punta Gorda, FL
Wrote a review on 2/11/2018
Uhaul Truck Review
(5 out of 5 rating)

Uhaul is excellent. Their equipment is near new and excellent. All of the Uhaul people that I have meet are cour

Distance: 400 mi
Cost: $1,200
Per. Mile: $3.00
SqFt. Moved: 1,600

Randy P

Cocoa, FL
Wrote a review on 2/10/2018
Uhaul Truck Review
(5 out of 5 rating)

U haul did well and gave us good equipment

Distance: 250 mi
Cost: $400
Per. Mile: $1.60
SqFt. Moved: 1,300

Carolyn C

Albuquerque, NM
Wrote a review on 2/9/2018
Uhaul Truck Review
(4 out of 5 rating)

the truck rental was good, they provided a practically new vehicle and offered a month free at their storage facility

Distance: 2,000 mi
Cost: $3,300
Per. Mile: $1.65
SqFt. Moved: 1,300

Jane H

Corpus Christi, TX
Wrote a review on 2/9/2018
Uhaul Truck Review
(5 out of 5 rating)

U-haul did an excellent job of providing clean , agreed on size trucks at the time we needed them and even went out of their way to provide another truck when we had more furnishings than we estimated. I'd certainly use them again.

Distance: 190 mi
Cost:
Per. Mile:
SqFt. Moved: 2,000

Daniela R

Atlanta, GA
Wrote a review on 2/8/2018
Uhaul Truck Review
(5 out of 5 rating)

Always easy and well priced!

Distance: 48 mi
Cost: $120
Per. Mile: $2.50
SqFt. Moved: 850

Elizabeth A

Oldsmar, FL
Wrote a review on 2/6/2018
Uhaul Truck Review
(4 out of 5 rating)

Ace was very polite.

Distance:
Cost:
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John A

Titusville, FL
Wrote a review on 2/5/2018
Uhaul Truck Review
(1 out of 5 rating)

They gave me a 26' truck which later was discovered to have two rear tires that were dry-rotted and needed road side service - it put us back a day and I needed to take two extra days off from work.

Distance: 326 mi
Cost:
Per. Mile:
SqFt. Moved:

Michael S

Cambridge, MA
Wrote a review on 2/4/2018
Uhaul Truck Review
(5 out of 5 rating)

New truck, great service.

Distance: 215 mi
Cost: $500
Per. Mile: $2.33
SqFt. Moved:

Petros/Lisa G

Okemos, MI
Wrote a review on 2/3/2018
Uhaul Truck Review
(3 out of 5 rating)

There were no help at the place were we purchased boxes and packing materials. For example we received no assistance while loading boxes and 8 packs of padding blankets into our vehicle. The truck was good. I have used Uhaul many times and I will still recommend them and not mar the good services they had provided in the past.

Distance: 600 mi
Cost:
Per. Mile:
SqFt. Moved: 1,500

Janis M

Humble, TX
Wrote a review on 2/2/2018
Uhaul Truck Review
(4 out of 5 rating)

Truck and people were good, some mixup with where to return the truck that caused a delay.

Distance: 90 mi
Cost: $175
Per. Mile: $1.94
SqFt. Moved: 2,000

Barbara S

Tacoma, WA
Wrote a review on 2/2/2018
Uhaul Truck Review
(5 out of 5 rating)

The Uhaul company was vert efficient, the truck was clean & well maintained. Very pleasant staff. I was moving items from a storage unit to our house.

Distance: 10 mi
Cost: $65.00
Per. Mile: $6.50
SqFt. Moved:

Barry R

Melbourne, FL
Wrote a review on 2/2/2018
Uhaul Truck Review
(4 out of 5 rating)

The trucks really need back up cameras or better rear view mirrors.

Distance: 39 mi
Cost: $151
Per. Mile: $3.87
SqFt. Moved: 100

Antonio M

Dallas, TX
Wrote a review on 2/2/2018
Uhaul Truck Review
(5 out of 5 rating)

Me and my family moved to Dallas and i need help to move my things in once i got there I was told to use the guys that hangout around Home Depot but was a lil nervous about that so i decided to look online and i found these guys and a reasonable price very professional from start to finish and they worked hard and fast to get the job and careful not to break anything in my personal opion i would recommend using these guys again if i need to move in the future

Distance: 300 mi
Cost: $178
Per. Mile: $0.59
SqFt. Moved: 1,100

Jim A

Denver, NC
Wrote a review on 2/1/2018
Uhaul Truck Review
(5 out of 5 rating)

New Truck, (35,000) miles. Excellent ride for a 26 Ft.

Distance: 700 mi
Cost: $1,000
Per. Mile: $1.43
SqFt. Moved: 2,500

Tamie C

New Castle, PA
Wrote a review on 1/31/2018
Uhaul Truck Review
(4 out of 5 rating)

I was charged 112.88 for a 15 foot truck an only went 20 miles total, I was told my final bill would be alot less if I didn't use over 60 miles, that was not the case. I feel that amount was expensive an misleading. Will not rent Uhaul again at the Harlansburg,1455 address in New Castle, Pa.

Distance: 20 mi
Cost: $113
Per. Mile: $5.65
SqFt. Moved: 1,700

Mara B

Tucson, AZ
Wrote a review on 1/30/2018
Uhaul Truck Review
(5 out of 5 rating)

Staff did a really nice job

Distance: 15 mi
Cost: $200
Per. Mile: $13.33
SqFt. Moved: 3,889

Katie B

Powell, TN
Wrote a review on 1/30/2018
Uhaul Truck Review
(5 out of 5 rating)

Price very reasonable for a short move.

Distance: 1 mi
Cost: $130
Per. Mile: $130
SqFt. Moved: 1,500

Adam B

Chicago, IL
Wrote a review on 1/29/2018
Uhaul Truck Review
(4 out of 5 rating)

The day before the move they had my pick up and drop off locations all switched around. Not the end of the world, but something you don't want to deal with when moving.

Distance: 30 mi
Cost: $150
Per. Mile: $5.00
SqFt. Moved: 1,500

Vasanth R

Claymont, DE
Wrote a review on 1/29/2018
Uhaul Truck Review
(4 out of 5 rating)

Easy to pick,drive and drop

Distance: 30 mi
Cost: $150
Per. Mile: $5.00
SqFt. Moved: 1,000

Amy C

Butler, PA
Wrote a review on 1/29/2018
Uhaul Truck Review
(5 out of 5 rating)

Good location, quick to pick up.

Distance:
Cost:
Per. Mile:
SqFt. Moved:

Peter H

Manhattan, NY
Wrote a review on 1/25/2018
Uhaul Truck Review
(3 out of 5 rating)

Truck could have been cleaner. Communication from moving company could have been better, originally thought I was supposed to pick up truck at other location. Cost was best option I saw though with full insurance.

Distance: 220 mi
Cost: $300
Per. Mile: $1.36
SqFt. Moved: 1,000

Caitlin M

Hillsboro, OR
Wrote a review on 1/24/2018
Uhaul Truck Review
(3 out of 5 rating)

Although we reserved a 15' truck, we were "upgraded" to a 20' truck at no cost to us. This didn't actually help, as we had to work harder to secure our belongings, and it was more difficult to maneuver. The truck was easy to load and handled surprisingly well on the highway, however. We were able to drive up quickly, safely and without damage. However, the truck did leak in the rain, which was not expected. The cab did not have any audio-in jack of any kind (no tape/CD player either). It was also was very loud, such that an external speaker didn't work well either. In any case, the truck was serviceable for our trip.

Distance: 1,000 mi
Cost: $2,000
Per. Mile: $2.00
SqFt. Moved: 800

Patrica S

Leominster, MA
Wrote a review on 1/21/2018
Uhaul Truck Review
(5 out of 5 rating)

Uhaul did an excellent job

Distance: 5 mi
Cost:
Per. Mile:
SqFt. Moved: 850

Orllynn E

San Antonio, TX
Wrote a review on 1/21/2018
Uhaul Truck Review
(2 out of 5 rating)

Dangerous truck. Headlight out of alignment and a real dog (125 000 miles).

Distance: 550 mi
Cost: $685
Per. Mile: $1.25
SqFt. Moved: 2,000

Judy C

Silver Springs, NV
Wrote a review on 1/21/2018
Uhaul Truck Review
(5 out of 5 rating)

The dealer seemed unprepared but then Gave me an extra day for free, very fair and a good deal.

Distance: 2 mi
Cost: $200
Per. Mile: $100
SqFt. Moved: 1,500

Jay L

Ridgefield, CT
Wrote a review on 1/18/2018
Uhaul Truck Review
(4 out of 5 rating)

Truck was clean and reliable. Height was lower than I expected but easy to load and unload. Automatic was good to drive. Danbury CT U-haul on Division st was very helpful, provided necessary moving materials and advice.

Distance: 15 mi
Cost:
Per. Mile:
SqFt. Moved: 4,500

Jason A

Pittsburgh, PA
Wrote a review on 1/18/2018
Uhaul Truck Review
(5 out of 5 rating)

The uhaul in Oakland set me up with a truck, they had it warmed up and cleaned off, (snow outside) they also parked it somewhere easy for me to leave from. Talked me OUT of spending money on certain extra items I wouldn't have needed.

Distance: 15 mi
Cost: $70.00
Per. Mile: $4.67
SqFt. Moved:

Megan T

Lisle, IL
Wrote a review on 1/16/2018
Uhaul Truck Review
(5 out of 5 rating)

Everything went smoothly. The Uhaul people were very friendly and easy to work with.

Distance: 5 mi
Cost: $85.00
Per. Mile: $17.00
SqFt. Moved: 700

Melissa M

Canonsburg, PA
Wrote a review on 1/15/2018
Uhaul Truck Review
(5 out of 5 rating)

Economical and reliable.

Distance: 10 mi
Cost: $250
Per. Mile: $25.00
SqFt. Moved: 3,000

Penny R

Ripon, WI
Wrote a review on 1/15/2018
Uhaul Truck Review
(5 out of 5 rating)

Excellent. Would use again. Very Happy!

Distance: 3 mi
Cost: $40.00
Per. Mile: $13.33
SqFt. Moved: 1,500

Elizabeth D

Medford, OR
Wrote a review on 1/7/2018
Uhaul Truck Review
(4 out of 5 rating)

U-Haul, great trucks, easy to use their online reservation and check-in tools.

Distance: 6 mi
Cost: $40.00
Per. Mile: $6.67
SqFt. Moved: 900
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