U-Haul® Reviews
the truck was great, easy pick-up, easy drop off, but we ordered 2 doz. moving pads, we got only 16 in two bundles(should have been 24) then they tried to charge us for 4 dozen!, so they only changed it when we spoke up and said no way, so count your items when you pick them up, we don't know if this was an honest mistake or s.o.p
UHaul was the least expensive company we looked at and they also has the right size truck for the job. When we picked up the truck, there was no power in the company's area, but the workers topkcarwofthe customers by phoning in the pick up order and even by writing the transaction by hand. But the power came on and saves the day. They gave us a wealth of information to help us during the trip and when we were ending it.
Finding the right sized truck in stock and near me was a little frustrating, but once it was found, the pickup was a breeze. THe dropoff was a little frustrating because I was directed to a dropoff point where there was nobody present, and it made me nervous to leave the truck and trust it would be processed properly.
We rented a U-haul 26ft truck and a car dolly. It was very clean when we picked it up for a 1200 mile drive from Hudson, Fl to Toledo, Ohio. The cost of the trip was $1076.00. The employees at the pick-up site for the truck and the drop-off site were very friendly and professional taking the time to answer all our questions. We have used U-Hall in the past and will use them again when we move in a few months again. We were very pleased with this company.
