Good and friendly service in Dayton, OH and Willis, TX

Uhaul did a great job of making sure the trailer lights work.

We used the online express check in but when we arrived the check out was still lengthy. The truck was in ok shape. Other than that the rental was fine.

Very pleased with the U-Haul availability at the Lockaway & Storage location in Belton, TX and that the truck was ready for me upon arrival. Will definitely use again!

Need to learn to cater to customers---not dictate. They seem to have forgotten that they work for the customer.

Excellent service and very accommodating!!

Very satisfied and happy with their service.

After many years they really have it down to a science with many things thought through carefully. It's no fun driving a truck pulling a trailer for 800 miles, but they made it as easy as it could be. They were prompt, courteous and helpful. I have used them before and would again -- if I ever have the misfortune of having to move again.

Showed up to the Storage Box franchisee in Leavenworth and it was all ready to go. They helped carry out the pads and dollies, and amended the contract as needed. Great local operation! Call 'em direct, not the national number.

Used a cargo van, 2-day rental. Drove from DC to Brooklyn. We needed to return the van with 3/4 of a tank of gas. The gas gauge was much slower than we realized,

Large truck, clean. Did the job.

I have rented Uhauls several times in my life, but now that I have found a locally owned/managed store front in my area (Kaotic Kustoms in Woodstock), I will be sticking with them for my truck rental needs. Very curteous and helpful staff - highly recommend!

Accommodated us very well even though a mistake got made on reservation.

They truck was ready and clean. No problem with the reservation. I have used they several times and will continue to use their service.

No complaints, easy to work with.

Not enough staff in the pickup location.

Always use Uhaul. Overall I feel they are the best hands down.

We were satisfied with the truck

The Kirkland, WA Uhaul guy was more than helpful. 26' Truck was clean and ready to go. He helped us adjust the mirrors. They even had it facing out to the street to leave with it easily. Truck ran great.

Good, but prices are high….they need to have discounts for teachers etc...

easy pick up and drop off. trucks run great and easy to drive.

Uhal had my truck ready and waiting for me. Truck ran well for having high mileage. Easy to drive. Would use them again.

I choose this location for its convenience, I am happy I did, very accommodating, clean Van, excellent condition, great customer service. I will be using them again next week and whenever the need arise. Definitely recommend them very highly.

I rented a 14' truck. It was clean and in good shape. The personnel with whom I worked were courteous and helpful, and the whole move was seamless. I would certainly use them again.

Had trouble because we trailered a car behind the truck. The problem was although the tires on the vehicle we wanted to trailer we're standard size, the rental people were aware of vehicle make etc. the safety straps did not fit. The U Haul company has been made aware of this situation.

Once we got the truck it was a breeze. Getting there was a huge pain! I made the reservation online for a 17 ft truck for pick up at 9 am (movers were coming at 10 am). According to the online instructions, I was supposed to receive a call from a representative letting me know where to pick up the truck (I could only choose a preferred location online). I never received a call so I called on my own the day before the scheduled pick up. The representative informed me that the truck would not be available until noon. I told him that time did not work for me and that I needed it at 9 to be ready for my movers by 10. He made no effort to help me make other arrangements so I called another local Uhaul dealer (in Laurel MD) and spoke to Jonathan, who was able to get me a truck for 9 am pick up the next day with no problems. He saved the day! After that, pick up and drop off was a breeze. Would use Uhaul again but it seems like you're better off just calling your local dealer rather than trying to book online.

The truck was a great help!!!

Kristen at Uhaul/Compass Self Storage, in Neptune nj was friendly, helpful and quick with sign in to help us get our day started. Very professional!!

I rented a 26 foot U-Haul truck it was a great ride I felt safe across the three state journey I highly recommend this vehicle.

I rented a 26 ft U-haul truck and an auto transport with my van on back. Though it rode like a truck there was ample space and worked well for what I needed. Customer service was fantastic on both the booking, pick, up and drop off points. I would definitely use them again and have over and over again!

Dependable and affordable. Two very nice dealerships: one renting and one returned truck to.

Great customer service.

The size truck requested was not available. Was not notified until the day before barely had enough room on the trucks provided.

Uhaul was good, but too expensive.

I rented a 26ft U-Haul truck for a one-way trip from Colorado to Arizona. The U-Haul employees were very helpful and ensured all the equipment was ready for the long trip. The truck was easy to drive, reliable, and handled nicely even though it was fully loaded. It had much more power than expected and kept up with the Interstate traffic flow. I've previously rented trailers and trucks from U-Haul and am always a satisfied customer.

I paid for a full day but when I went to pick-up my van I was told that they required it back at 5PM for another reservation. The pick-up of the van took a lot of time as the person assisting me was new.

Good truck, good condition and did the job. Easy and fast to rent and return.

It performed great and we didn't have any issues whatsoever, thank you!

Truck leaked in the hard rain. Also tried to pass off a car flatbed trailer with tires that were actually peeling off!! This was on the loading end in CT. Guy at NC end was okay.

The 26' truck was a joy to drive.

Was in and out in no time with a truck and things needed to make the move.

Wonderful as always!

Charles at U-Haul at university and rural in tempe, AZ was wonderful to work with, explained everything well and had different trailer options on standby for me in case my stuff didnt fit in the 26 ft truck.

Truck ran good and was clean

They were very helpful!

Truck used too much gas on this short trip

Staff at checkout was very professional, and ensured I understood everything prior to leaving.

could not get the truck we needed and didn't bother to let us know until the day we were to pick it up. Had to travel three times the distance for a truck.