Reserved 26ft truck with furniture pads and dollies a week ahead of need. Uhaul employee gives my pads/dollies to another customer the day before I pick the truck up. No apologies, no effort to secure me these items from another uhaul location. Extremely unprofessional and unacceptable.

Overall a good move. On call movers made the loading so much easier. Uhaul provided a truck that ran well and rode nice. The only downside was the A/C in the truck was not working which made for a hot ride from Tx to Fl.

This was a 26ft truck...pretty good size...but driving at highway speed with this size is challenging and tiring. But I will say the mileage was much better than I expected. I do think the ramps on this truck are poorly designed...too short making for a steep angle.

Very seamless awesome experience!

The truck was clean and ready for me to use. The rental process was easy and I had no issues.

Only moved part of our stuff. Just one 6x12 trailer load for now. Had no problem with equipment or rental agents at both ends.

They moved my family in a professional manner.

17' truck. Good condition.

They gave me a "free upgrade" to a 14-footer even though I requested a 10-footer. The moving guys commented that they had to take special care with tie-downs to make sure the cargo was secure because they're used to the truck being full. A 10-foot truck would have been perfect; the 14-footer was too big for what I had left to move. If I book a small truck, giving me a bigger one is not an "upgrade".

I did not personally take part in the actual move with the truck. My son in law and daughter used the U Haul company and had only good things to say about the experience

Not enough info from uhaul on tow haul transmission system or use of car trailor. Everyone was nice in Colorado Springs though.

Overall, excellent experience.

The truck was in good condition and the checkout and return was smooth and uneventful. The only thing I would have liked to have been able to rent was a hand truck. They only had one available which was rented by the customer on line ahead of me.

This is the 2nd time we have used Careful Helper and, again, they are prompt, personable, courteous and careful with our home goods.

They had exactly the size truck that I needed and it was clean and well maintained. They also had utility and furniture dollies, and moving blankets for me to rent. This was a great U-Haul experience.

I have used U-Haul many times. booking, pickup, and return are all very easy and stress-free.

I was so pleased that everything with the move was smoothly done from beginning to end.

Booked my reservation weeks in advance, was told the day before that it had been changed to a location an hour away and at a pick up time after my movers were supposed to arrive. Worked out okay -- but I had to call back 3 times before I found an employee who was willing to look up other trucks for me on the phone.

They got us out of a bind since Budget didn't have the truck we reserved 2 weeks ahead. They had awesome customer service!

Uhaul personnel were very kind and courteous. They were very helpful. Would definitely recommend.

Would recommend All Star moving in the future.

The rental process online was fine and easy to do. I also did the pre-check-in the day before because I had a small window between picking up the truck and arrival of the movers. With all that done the pickup still wasn't smooth, mainly because there was only one person in the office to handle paperwork and get the trucks. She was very accommodating and apologetic but it took 45 mins for us to finally get the truck. I ended up leaving to go back home to meet the movers while my husband waited for the truck. I've used UHaul before without incident so I probably will again. I think it was just a one-off thing (I hope) and the woman at the counter did her best to make up for our inconvenience. Thank you!

Great easy to use truck. Have used UHaul before, great service and staff very quick and helpful.

UHaul Truck was old, guzzled gas, but totally capable and Larissa, the UHaul Sales Consultant, was very knowledgeable and professional.

The staff was very friendly.

UHaul on Hercules Ave in Clearwater, FL, was amazing. They connected the car hauler to the truck and gave excellent advice on periodically checking connections during the drive. All equipment was clean and in good working order. Very professional!

Great moving company! Would use them again!

The Uhaul truck and supplies were clean, no problem with the return

Uhaul truck rental was great although I could not rent the truck that I wanted.

Truck was not as reserved - it was an ordeal to pickup but once we settled for one the truck was new and really hauled butt on the highway compared to budget for the same size truck.

was ok, very smooth, got what we paid for. would recommend them again!

The helpers were wonderful.

I have moved many,many times and have used Uhaul Truck Rental for most of them as a industrial electrican. This one was the same smooth and quick. I will use them again gladly.

The service at U-Haul center in Rockville MD was extraordinary!

Extremely courtesy service from the U-Haul rental center in Rockville MD

All in all, it was a good experience.

The guys at U-Haul were great. My truck made it from Knoxville to South Carolina and back without any problems!

I don't think I will be using uhaul again in the near future

I rented from the Newington Station.

Decent prices, decent trucks, not the greatest availability.

Great truck and nice customer service

Both the Uhual customer service and the truck rental worked out great.

Easy to rent! Will use again

Almost all could be done on line.

Poor customer service at UHaul

Perfection! I picked up my 10" truck from Dependable Brake guy at 1110 Saw Mill Run Blvd, Pittsburgh, PA 15226 and returned it to Vernon, NJ. The UHaul truck was clean, drove like a car, easy - just nothing but good stuff to be said. Great experience and excellent qualify vehicle.

Truck was an older model but did the job.

The truck rental was easy. I like the U-Haul trucks and the place is very close. I also liked to being able to drop off the keys after closing.