Pod was a little shorter than described when I ordered it. It will require me to get another pod or truck the remainder to Arizona.

Pack Rat was very professional throughout the entire process! They stayed in constant communication and everything went smoothly!

The driver who dropped off and picked up was great. Everyone I talked to on the phone was very gracious. The container did not hold what the website said it would.

The containers were delivered and picked up as scheduled. They were very clean and in good condition.

I have the 16 foot, filled it up with only 2 bedrooms, family room, etc.etc. It was an older one but the inside was dry and semi clean.

Good, but our truck driver took out the neighbors satellite. They need to be more careful.

Always on time, very dependable!

What a super find and every part of the move was on schedule and efficient. Will highly recommend them.

the pod is going into storage until I move

Great company. Delivered my container across the country. Everything was done on the scheduled time. Highly recommended.

Everything went according to schedule. All of our belongings arrived with no damage. A great way to move.

Arrived on time, clean and ready to go. This company was a pleasure to work with from the first call to when they picked up the fully loaded pod. They have a great communication process and we knew what to expect and when to expect it. This was a very easy company to work with and we would use them again if we ever move again. We really do not want to move again!

Everything went very smoothly. The communication was excellent, everything was on-time (or early) and the attitude of everyone I interacted was was very good. Thanks for making our move so easy!

good moving experience.

Pack-Rat was very accommodating to additional scheduling/pods that were required to ship all of my items to the out-of-state destination. They were efficient and respectful of my requests.

Everything was in the same condition it was in when the container was loaded. Can't ask for more.

on time delivery of pod as well as drop off and picking up at destination

Everything went as planned ... from pick up to storage to drop off to pick up. All items were well taken care of and packed securely within the containers.

Excellent from beginning to end.

Excellent in all aspects. Would definitely use them again.

I had to unpack 1/3 of pack rat upon pick-up because it was too heavy over 6000 pounds. As a customer you have no idea how much things weigh. I filled the container and then unloaded so they would pick it up. Not a good system at all. I had t use a moving company too.

The Pack-Rat pod service was just what I needed. All of my furniture had to be removed in preparation for selling my condo. They delivered the pod the next day. I would use them again.

Did a great job on a difficult road, called ahead, explained things well.

Good communication and helped me solve problems like forgetting a lock or messing up my pick up date.

customer service during booking was very good, and they kept us informed via email (rates, appointments etc.)The container showed up at the specified time. The driver was excellent, very helpful and accommodating. The only problem is that the container is delivered on a lift/bed truck, and needs a lot more space than using a forklift for unloading the container off the truck. I would use them again if space for delivery was no problem.

Great customer service for a large company. Their container delivery employees on both ends were very professional and friendly. Thank you!

I would highly recommend a Pack Rat pod for long distance and storage needs.

I have used packrat before and I will use them again. They are reliable, have good equipment and they are reasonably priced. They also have all the options for delivery or storage.

Excellent service. Thank you.

Found out that Packrat containers have less cubic feet of space than I Pod.

Containers arrived on time and were picked up timely.

One issue, there is lack of communication when delivery or pickup of the container. One person gives you one time and another gives you something entirely different.

Timing of the delivery and drop off of your container is everything with this company. Drop off of the empty cobtainer was a day late since one of their trucks broke down. But, they made up for it by getting it to me 1st thing the next day which still allowed my loading crew to be on time. My container was in very good shape except two areas around the door that had a missing or warped door gasket. I fashioned a homemade gasket at the bottom of the door which kept the water out. Word is that some containers aren’t in as good a condition. Regardless, drop at my new home of the loaded container was on time and everything inside was in good shape.

They delivered the pod on time, called ahead to confirm. They explained everything upon arrival and showed me how to lock it up. Very easy, but might not be your cheapest option. Also, they don't do any moving...so that's all on you to organize.

It was great to be able to pack once and not have to unload and reload for delivery.

Delivered and picked up on time. Everything was explained to us and we felt very good about our choice.

Have to keep items in storage for three months, so really can't give a final review. Seems a little pricey, but so far everything is going well. They were very accommodating when we had to change our pick-up day to another time. Very friendly customer service.

I was assured that the Pod would hold a 3 bedroom fully furnished house. Didn’t hold a 2 bedroom Condo full. Unless she didn’t consider any boxes.

the move process is great - review is difficult

Paid extra to expedite but still took 14 days to ship. Paid to ship cars through different company and no expedite fee and those arrived in 3 days.

Great job! They couldn't have been more professional!

I highly recommend these packers really know what they are doing

On time don’tknow About drop off June 5

This is the 2nd time that I used Pack Rat for a move, and I will continue to use them. They are there when they promise to be, pick up on time and are a great value. The container was clean and neat, the blankets were there and I couldn't have been more pleased.

I reviewed them as average as I have never needed these services before. They had to deliver the pod 2 times as the first one was damaged and door didn’t work properly. It took quite a bit of time to get that second pod. The availability for pick up after you have loaded your things is also a problem. Nearly a week is too long. Also the delivery time to my destination in Florida is an extraordinarily long time, causing much stress and difficulties in planning. I think this service can be improved by a long way. Also I thought the container was unusually small for what I told them I needed. I was unable to get everything into the container. Seems like they stretch the service time out in order to charge you additional monthly rental fees

PACK-RAT so far is spot on. Delivered the container on time. I hope They will pick up early tomorrow so I can get on the road to Austin, TX

He was great! had to get in a tight space and was able to do it. Was courteous of me and my neighbors.

The website caused me some confusion, but the chat service was great. I had a container delivered about a month before my move. They then picked up the con