Frank HELPED ME! It was 5pm and almost every penske truck place was closed. Frank helped me find a truck at a home depot that closed late. He could of gave up and said

Penske guaranteed the truck would be available vs the other vendors. Truck handled well, no issues and same price as Uhaul

Provided a newer truck and were available for any/all questions good service!

The truck performed beautifully.

Penske trucks are solid and pickup and drop off are super easy

Had a truck that the AC crapped out 21 miles into my 900+ mile trip down to Florida. Then they only offered me $200.00 off the price. I did not accept that and they finally gave me $500.00 off the cost.

Quick pick up and easy paperwork

moved a two bedroom residence. All household items including a stacked washer and dryer...not easy to move up and down stairs!

They screwed up the gas charges twice and ordinarily that wouldn't matter too much, except they charge $8.00 a gallon if you don't bring it back full and it's a 70 gallon gas tank. Was a $50.00 mistake. They did fix it when I called and screamed but I had to get to the district office to make it happen.

Truck was in excellent condition

Penske was straight forward and easy to work with from the start to the finish! I recommend them

No review. We just rented a truck and trailer.

First class operation. Easy to make reservation online, equipment is reliable, staff is helpful, prices are reasonable.

Had a problem with car carrier. Fender had been bolted together and bolts cut into tire and shredded it. Held us up a day waiting for replacement carrier.

vehicle ran excellent!

clean and safe truck

Dangerously bad steering on the 26 foot truck I rented.

overall good service, they tried to rent me a trailer with a broken emergency brake and had to do it all over again.

Penske stepped up when Budget failed to deliver the vehicle I had reserved. And it was at a better price for better equipment. Avoid Budget, go with Penske.

Will never use Uhaul again. Penske was amazing.

Great moving company. When Budget did not come through and called me the day of moving to say they didn't have a truck, I was furious and Penske stepped up to help me.

this may be normal for a loaded truck pulling a car carrier but it had trouble going up an incline even tho it was a diesel. would loose speed going up a highway normal grade

Reliable, easy check out/in

We did the trucking move ourselves, because of previous veryy bad experience with moving companies

Picking up the truck was quick & efficient with no surprises. I asked to add two dozen moving blankets during pickup and was glad they could supply them for me last minute. The 26' truck was clean and had just been serviced including new front tires. We drove it for three days without any problems at all. I'll be using Penske Truck the next time I move.

The truck was 90 minutes late. The car carrier was missing a piece, we had to exchange for another one. They were a mess.

I can't say enough about how great Rafael and Raymond were with the truck rental. We reserved the truck in April and were to pick it up on the Monday of Memorial Day weekend. A week before, Penske realized the business where the truck was to be picked up would be closed. They gave us two extra days and when the truck we ordered wasn't available, they gave us the next size up, for no additional charge. The truck did have one problem with the front end alignment in that it pulled hard to the right and I had to constantly pull the wheel to the left for almost 1500 miles. I have no doubt a previous renter hit a curb, throwing the alignment off and didn't report it or understand the cause and effect to the truck. That said, the truck otherwise performed fine and the extra footage was well used. Penske was the most affordable, in one case by almost two-thirds. They also have great discounts available. One is a twelve percent discount for a AAA membership that not only paid for the insurance but I've used the AAA membership twice since joining. I have already recommended Penske to a family member who ordered a 24 foot truck for her upcoming move. I will use Penske for any and all future rental needs.

Large, clean equipment. Professional service. I like that they made no charges on your credit card until the day you showed up for the truck.

Clean truck, brand new with only 600 miles on it.

A 26-footer is tough to drive but it did the job. This old body suffered but I made it and truck did well.

After our Uhaul reservation cancelled and left us without transportation 5 days prior to our move, Penske came through for us!

Great guys to work with. They missed a few details. Didn’t provide the moving equipment I requested and gave me the wrong address to return the truck.

Two days before my move they said they couldn't meet the contract commitment. I was very upset but ultimately they made things better than the original contract. Because my move took much longer than anticipate I had to return the truck later than contracted. I had a significant problem returning the truck just before an 11 pm commitment but, then again they resolved the problem to my satisfaction. I wouldn't have thought that was possible at the time. I rated a 4 rather than a 5 because of the problems. I would use them again because of the way they handled the problems.

26' easy ride diesel. Nice truck used for 7 hour drive.

Very good service and truck

Clean new trucks, easy to talk to.

The truck was exactly what we needed - however the pick up process was a bit lax - no mileage was noted, and no walk around was done. We had to go back inside to the counter to point out that the bumper had major damage so it could be marked on the paperwork before we took the truck. Then we were unsure how much gas we needed to put back in. The information in the computer reflected only ¾ full but our paperwork didn’t say that so we filled it all the way which we didn’t need to do.

Penske never disappoints. Trucks are clean and are available when i show up. Will never use anyone but Penske for DIY moves.

Excellent service on both ends! MA and MD

Nice truck. This is being posted before we started the cross-country trip.

Great truck..26" handled 3 bedrooms and sports equipment great .. used full tow dolly for a 450 mile trip. No issues and very comfortable driving for 8 hours. The unlimited mileage and 4 full days to move were a big plus. I definitely will use penske again.

New truck drove great, clean as well.

We made it safe and sound with no issues at all. Driving the truck was the easiest part of the move! We will only use Penske for any future moves.

New truck, low mileage very reasonable price for car carrier and vehicle

I needed a one-way rental truck for my move and Penske is fantastic for this! Got a new truck for my move and was able to find a Penske near my house in MD where I moved from and one near my NYC apartment where I moved to.

Said truck would be ready at 6AM, and Home Depot was open, but they hadn't assigned a truck to me and had to wait until 7AM to get one.

The moving truck was the 16 foot truck since I did not have to move as much furniture as is typical of a 4 BR house. The size of the truck was adequate and the customer service was adequate. I actually picked the truck up at a Home Depot store and the personnel at the store helped me with whatever I needed. My only issue was after handling everything online there was some confusion about when I requested the truck rental since the store personnel didn't actually see the request until days later. I recommend calling the store after making the online request to ensure the information the store or business you will pick up at is aware of the request.

Truck got the job done