Penske is only about 1/2 to 2/3 the cost of Budget or enterprise, and for me work out a lot better. They assume that the renter is not an idiot, and provide excellently maintained equipment, without mileage charges and very reasonable extra-day charges.

Would not recommend at all! No one in the office was wearing face masks and there were signs for political candidates in their office.

The day of pickup I received a call that the rental truck had crapped out and they might not be able to provide a truck for my move. I expressed the need for a truck in less than an hour as the moving crew was scheduled to be there then. Fortunately, a truck was returned during my call and I was able to use that one, with a discount if I could get the truck back at a certain time. While the fact that my truck was down was not my fault and I should not have had to rush my use of the replacement, I was able to get it back to them in time and received the discount. Not a complete loss in the end but I admit I did get the sense that the company didn't really care that they were not originally going to be able to fulfill my rental request less than an hour before the scheduled timeframe and that's why I can't give them a 5 star review. Do yourself a favor, don't be like me, schedule for a backup truck just in case or pick one up the day before.

I was nervous renting a truck because of an awful prior experience with Budget that left us stuck and without a moving truck at all. Thankfully, Penske was AMAZING - from reservation to dropoff, I could not be more happy with my interactions with them. The truck was available on time as promised and was in great condition. When our plans changed they were flexible with our pickup time. The employees were very helpful in showing us how to use the truck + trailer. Also, we had a 20+ hour drive (1100 miles from WI to MA) and I can honestly say it was one of the most comfortable road trips I've had! Our 16' truck was very easy to load and unload. I would use Penske again in a heartbeat - even if it ends up being a little more expensive than a competitor, the customer service, dependability, and flexibility are very worth it.

Penske has always been a good choice for us.

We were in and out of the dealer with no wasted time. Truck was clean and ready to go.

Could have been better. My truck was way late

The truck had issues when we tried to leave Arizona, it also had issues going above 45mph.

Of course I needed to move in the busiest week of the yr, so prices higher than even 3 weeks ago! But the 12 ft Penske was brand new, comfy seats, ac, cruise control, all sorts of plug I s and a backup camera in rear view mirror. And plenty of room between the seats for food, suitcases or a pet. Used twice now in a month and easy checkout system whether online or call up very nice people. This time pick up and drop off at Home Depots. Should’ve gotten a 20ft the first time! Oh well live and learn.

Great truck for a long move!

Penske's trucks are larger than Uhaul's--I rented a 22 foot truck that had space comparable to Uhaul's 26 foot vehicle. The turning radius is larger and it's wider, so is a bit more difficult to maneuver. The ramp is also higher. However, the truck was in excellent condition, drove well, and pulled an auto transport without issues. The mirror adjustments are perfect making backing up with and without the transport relatively easy...and the blue fenders make the trailer highly visible.

Penske's trucks are larger than Uhaul's--I rented a 22 foot truck that had space comparable to Uhaul's 26 foot vehicle. The turning radius is larger and it's wider, so is a bit more difficult to maneuver. The ramp is also higher. However, the truck was in excellent condition, drove well, and pulled an auto transport without issues. The mirror adjustments are perfect making backing up with and without the transport relatively easy...and the blue fenders make the trailer highly visible.

Had a 22' truck. Big but perfect size. Had nice safety features.

I always prefer renting from Penske rather than the well-known truck rental place because the trucks are taken care of better. We rented a 26-foot truck, our loading team did an amazing job to fit all of our 3 bedroom home plus several boxes of stored items in it. There was a bit of a delay getting the truck initially, we were told it was because it had just completed service and a few computer holds had to be released. This was actually comforting as we had a 300 mile drive ahead. I appreciate that for longer drives the mileage is unlimited and it is a fixed number of days to get from point A to B, generally plenty of time to complete the drive in. This is probably the fifth or sixth time I have used Penske and will continue to do so!

There were glitches with NOT having supplied blankets but everything else was OK.

They forgot to load the blankets, but otherwise all was good.

Nice and professional

HAVE NOT STARTED YET

Easy picking up and returning. Would definitely use again.

12 foot truck was good with only ~2,300 miles on it. Gas tank was full at start. We drove 300 miles and took 20 gallons to refill. Price was fair. Only 2 points: 1) I wish the AC was more powerful. 2) The windshield solution tank was empty. They should check for it before each rental.

Quality equipment. Comfortable, easy to operate.

Quality equipment, comfortable and easy to operate.

Truck ready and available at requested time. 1200 mile drive with no issues. Smooth ride. Truck only 2 years old. Clean interior. Professional customer service.

Good Deeds rented the Penske truck needed to complete the move. I have used Penske in all of my moves over the past ten years.

truck was soiled and in bad shape. over 120k miles.

Unlike Uhaul, Penske took AND fulfilled my reservation for a moving truck. The truck was very clean and easy to drive. I would definitely recommend over Uhaul for renting a truck.

I'm a bit frustrated that they didn't have the moving pads I reserved. I was told that they are first come, first served, which is a bit odd since I "reserved" them. Overall, however, the truck is in good shape and the service during the pickup was nice.

quick and easy scheduling and pickup

Good service, good truck.

Clean and reasonable. Would move this way agai.

So much better than Uhaul. Loved having cruise control and being able to plug my phone into the stereo system.

Have had several truck rentals with Penske over the years. Every one had gone well. Vehicles are prepared, reliable, and are reasonable clean.

The truck was clean and worked well for the move I made.

Was just as expected.

Good service, good price

Great customer service, good prices, easy to use.

Always a pleasure using Penske. Up to date vehicles.

Never have had any issues with Penske. Always have had newer vehicles with my rentals. I rented the 16 foot gas truck with a ramp since it was the same price at the smaller truck. Did not have to stack it full.

The rental agent in Saint Petersburg was very nice. He brought to my attention that the truck I rented was a 2020. He also stated that he had the air conditioner running before I took off. Unfortunately it turned out that the A/C didn't work well at all. I ended up driving from Florida to Cleveland in a hot cab. If I had realized there was a problem before I left town, i would have asked for another truck.

Except for not having a hand truck and being very slow on the computer for my order

I rented a brand new truck! What can I say, it was fun.

great, affordable truck rental.

The windshield leaked water inside as rain was pouring outside

both guys worked very hard and were very efficient!!!

The truck was clean and ran like a charm.

Showed up to get our pre-reserved, pre-paid truck from Budget to find out that they had gone out of business 2 weeks earlier and we were not notified. Being the last weekend of the month, every truck in and around the city (Charlottesville, VA) was rented. Penske stepped in and found us a rental 1 1/2 hours away, gave us discount coupons, and saved the day! 0 stars for Budget! 5 stars for Penske!

Penske does a great job in maintaining their trucks. However, the diesel fueled truck is underpowered. Top speed on a grade is about 45. The other truck we had was a U-Haul. Gas motor with a lot more power and gas costs less. Also like the low deck height. However, Penske is negotiable and was $500 dollars cheaper.

I'd defiantly want to rent a diesel truck again. I didn't have to fuel until almost my destination (600 miles) which saved a lot of time! I was a little nervous at first driving the truck since I've never drove a truck with air brakes before but once you get used to it, it wasn't that bad. I felt like a trucker! The truck was very nice and comfortable.