First rate, great equipment and people. Why use anyone else?

It was a moving truck

I rented a 26 foot van to move part of my belongings to a second home, I overestimated the amount of truck needed. otherwise ok

The truck was clean and we had no issues with it. We reserved a 22 foot truck, but were given a 26 foot truck. The two 22 foot trucks that were brought in to the location earlier that day both arrived with issues. We were given the choice to take the larger truck, or they offered to call around to get the smaller one from another location. I appreciate that they gave us options and did not send us out in a truck with issues. Thank you!

Their truck was clean and worked well.

Great trucks...dependable, traveled well, and met our needs. I would highly recommend them for long-distance moves.

Rented the 26foot box truck, diesel. Truck was great, low power though as all rental trucks are. Averaged 10mpg and was fully loaded down. Truck was comfortable and drove great.

We rented the Penske from a small individual retailer and we had a 7:30 am reservation, we showed up and no one was there. In addition to the late start, there was also spilled Diesel which left our belongings smelling of Diesel.

The truck that I drove had a defective fuel gauge indicator on the dash panel. I was charged for 3.5 gallons of diesel fuel @$8.00/gallon even though I filled up the tank prior to dropping it off at Penske's location ! The fuel gauge did not read less than a full tank! I called them and the charge was not reduced 100%! Not using them again!

I rented a 26’ truck with a Diesel engine, from All-Ways Moving & Storage / Pittsfield, MA. Joe at All-Ways was wonderful in getting me a truck ASAP when I realized the 16’ U-Haul I had already rented was not going to do the trick for a 2-location load-out with a 2000-mile cross-country drive - the morning OF THE MOVE. A quick, efficient vehicle checkover, & a quick rundown on driving this beast, put us on our way.

Truck was clean and had no mechanical issues for my 12hr drive.

No problems with the truck at all.

Rear hatch would hardly open truck had too much play In steering

Great rates, customer service thus far and very nice truck.

Great truck rental. Although the phone charging system did not work it was OK.

Great rental. Would recommend them to anyone.

My charge for the truck was $357. The truck was clean with pads for the furniture. The cab was was also very clean and comfortable.

Joe Que's AutoBody has a wonderful, cheerful, helpful staff and made everything easy!

excellent on departure and arrival

excellent service on departure and arrival!

Everything with our truck and car hauler rental went great. They were confirmed a few days before and the trucks were ready to roll when we picked them up. The only negative was that we had asked for one of the trucks to be a lift gate truck and were told ok but then when we went to pickup, we were told lift gates can't be taken on one ways. It wasn't a big deal just had to make some adjustments to truck loading.

We got a pretty decent deal on the truck to move between Christmas and New Year's. Pick-up and drop-off were super easy, despite being in different states. Was brief confusion at drop-off location about whether we had purchased or rented furniture pads, but issue was quickly resolved.

The car carrier jack broke when we got it home and tried to remove the trailer. They were prompt in sending someone out to take it away. The roof of the truck leaked and got several of our boxes wet. The brake system did some odd things from time to time. The blankets we were given were damp and smelled so bad we could not use them.

Our truck was clean and in great condition. Just as important, it shifted very, very smoothly to avoid anything shifting. Very impressed with the truck.

Like new truck with low miles. All the amenities.

price was good but both pick up and drop off has some minor issues. I am a little wiser now and will ask more questions next time. And yes, I willl rent from them again.

Truck was not ready at scheduled pick up time. Had to wait 3 hours.

Soooo much better than my last U-Haul experience. Very good/newish truck at a very good price. Homne Depot did a great job handling the transaction.

Best deal you can get!

I have used Penske for all of my moves and have always had a great experience with them. Would never use anyone else.

Easy rental. Great price.

We have moved residences many times over the past 10 years and have used Penske each time. Always a quality vehicle without any issues.

The blankets provided by Penske scratched some of the tabletops. The governor on the engine made it extremely difficult on inclines.

The governor on the engine made it very difficult driving up an incline. Had other drivers honking at me several times as the fastest I could go was 35 mph.

We love Penske and always use them. Clean and well-equipped trucks, easy to pick up and drop off, great customer service, reasonable rates.

26ft van was a bit underpowered, but made the trip without problems

The truck was great the wiper were in poor working condition, I was better off with no wipers.8870

Truck was simply equipped, but was reliable for my 1000 mile move. Relatively comfortable.

Did not notate damage or record accurate fuel reading

Price was right and did the job.

When I returned the truck to Home Depot there was a delay at the store which resulted in Penske wanting to charge me for another day. I was about 15 minutes late getting to the store because of weather and fueling but the additional delays were due to the responsiveness of the Home Depot. To their credit Penske did reverse the charge for the extra day but I think they need to take into account other possible delays when returning that might push the time past the return time.

Penske was good. No issues.

Rented a 26 foot truck and was fortunate enough to get one with a lift gate. Made the entire process a LOT easier and the loading crew was glad to have it. This truck was only used for a preliminary move of selected items not the entire house.

Trucks are newer and well maintained. Easy and straightforward rental agreements that are very transparent. Excellent customer support if needed. I had no problems on the entire trip. Very nice handling and comfortable ridIng 26’ Diesel truck with International chassis. I drove long and short haul trucks for 50 years and wish I had it this nice for most of those years of driving almost wished I was driving again. Don’t bother with the rest, Drive the Best!

We rented a 16 foot truck to travel 1000 miles Chicago to South Carolina. The truck had 100,000 miles on it, but it handled the trip well, even through the mountain sections. No breakdowns, no bald tires, no broken features in the cargo areas.

Truck ok but service extremely slow or nonexistent at that Home Depot. Took at least an hr. Just to get truck...paid $50 for flimsy and shredding moving blankets (ripped off). Nice truck I would rent it again but buy lots of blankets elsewhere! Also if you’re going up hill the passenger might have to get out and push at 20mph ??. Pricey at $200/day but it does the job and that’s what’s important.

Very clean. Second time we have used them. Wouldn’t even think about another company.

Truck was ready on time, well prepared, in very good condition (almost new).