Great roadside assistance...

I've used Penske for multiple moves. Always easy and budget-friendly.

Good for what I needed.

Nice truck - no issues.

We were in and out with a minimum of wasted time and the truck was exactly as described. The ONLY problems: the truck pulled to the right and the cab smelled slightly "fishy."

Appointment to pickup the truck was at 0930, the truck didn’t arrive until 1015, however, they did give me a 10% discount.

Good, straight forward. When I had a problem, the 24/7 roadside assist fixed me up, and they got me a new truck quickly--and helped me move my stuff from one to the other! Absolutely ALWAYS get the $0 liability--it is absolutely worth the relief you feel when something goes wrong.

Penske gave us by far the best rental price in comparison with other carriers.

Easy to drive and load

Great truck and customer service

Truck was ready at the time we agreed to. Very clean and in great condition.

We had a delay with the size truck not being there when we arrived for pickup, which ended up being about 50 mins. extra waiting -- and they were very apologetic, and offered a discount for the inconvenience. We had moving help coming so that was my greatest concern, and as it turned out, everyone arrived (truck and moving help) at just about the same time. So, I DO suggest arriving a bit early for your rental, in case of any snags. I did call the day before to confirm, but ours is a smaller town, so the one we would be renting had to come in back to back from another rental a good distance away. I know they want to make revenue, but such tight scheduling can cause a bit of stress for the next person in line. Just a suggestion for other people, and definitely NOT a detriment to our renting again, if ever needed. Truck ran okay, served our needs, all equipment asked for was there as requested. No hidden charges or fees -- all explained up front and total cost was exactly as quoted!

Penske has very drivable trucks, but limited assistance over the phone and on weekends.

Smooth ride for 700 miles!

Had to scramble to get a truck from Penske when my Budget truck rental fell thru at the last minute (nightmare). Penske had a truck and were great to work with.

Quality truck and car carrier.

The truck had some good features and was easy to drive once you got used to the size of the truck. But, man, was it a turd going uphill. The governor kicked in around 75 mph, but as soon as you hit an incline, you’d find yourself barely able to do 40 in some cases. Then, everyone you whizzed by on the highway would go whizzin’ back by.

Nice truck, but someone needs to make sure the customer understands the need for the DEF on a long journey......it is rather important and we got terrible information, fortunately a kind trucker at truck stop answered a question about it....could have been a very costly repair job.

Truck was ready for pick up, clean, and had very low mileage. Haven't started the trip yet.

Fantastic, truck had 6000 miles on it and drove well!

extremely helpful reception manager. The cost was very competitive and the service excellent. I will not use any other trucking company, other than Penske!

Great truck and great customer service from Penske.

We had a fairly new, comfortable, 26 ft truck. The only things I would improve are the quality of the "blankets" we rented (actually pieces of felt fabric in poor condition with holes) & we had to provide our own straps & a lock for the truck. Wasn't told this before hand. It would also have been nice to have some instructions/tips about getting diesel for this truck ahead of time. Many places that advertise prices for diesel don't actually have it (BP stations) or don't have enough room to turn a large truck around. Figuring out the procedure for using the truck stops to refuel was an adventure for a first timer. Otherwise, the truck rode very comfortably & had plenty of wooden beams to strap our furniture to. The ramp worked well too.

Penske service was professional and great. The staff explained everything about the 26-foot truck, which was brand new by the way with only 1500 miles on it, and helped me connect the car hauler and load my car onto it when I was ready to leave town. The truck's ride was smooth and even had a Bluetooth-enabled radio which made the ride much easier for hearing my GPS and phone calls on the road.

Penske not uhaul or budget or the other guy, but PENSKE!

Even though my order was erroneously canceled by someone, they found a truck for me in my area at the last minute and honored the original rental price, which was deeply discounted. My truck was new, clean and in great working condition. Drop off was even easier than pick up. Very pleased with my experience despite the initial hiccup. Penske is my new favorite truck rental company!

26' truck, drove well, got it on time, easy return

The company in Murrieta California was great in releasing the truck. The agent showed me the truck, what was needed to manage the truck and also was very courteous and friendly.

Excellent value. The truck performed really well and went much faster than we've experienced from rental trucks in the past. Thanks, Penske!

We were given a new truck (1200 miles on odometer at trip start). They left the window sticker in the glove box - interesting the truck list price was ~$34K (I always figured they cost a lot more than a car, but if the sticker was correct, it's about the same). We have rented similar 16 foot trucks 3 other times in the past 5 years. This one road like all the others - it was bumpy (conclusion - they keep their older trucks in as good as shape as the new ones, it's just that it's a truck....). Everything worked great. Handled well in awful driving rain through mountains. The only issue we had was in the pick-up at Home Depot. The person who checked us in did not understand how to use the computer for this purpose. It took a long time and he did not get it right. He forgot to give me back my drivers license; lucky my son noticed before we left. The next day I got a call asking when I was going to pick up the truck. I explained that I already had the truck and he was worried I had not paid. However, he figured it out and called back an hour later telling me we were all set. So all-in-all it worked out well. Overall, we were satisfied.

Did just great. They did not have the truck I ordered so I ended up with a 26' truck so I do not know how much better speed or gas mileage I might have gotten but we did great. Truck was clean and hearty through the mountains.

The truck was clean and in good condition

Even with the discounts, that was more than I had expected to spend for having a truck for 5 hours.

We rented a 16' and it was brand new. It drove great from Boston to Detroit.

Lucked out and got a truck which made the 9hr trip a little more bearable

Worked out very well. Very organized, professional folks at their Laurel location. The truck was clean and was well maintained. Rented for a day (24hrs). Very reasonable rates. Reduced price for being a senior citizen/AARP member.

I ordered to packets of blankets but they only have one packet when I arrived. Fortunately, I only need the one packet.

Easy to deal with, organized and fair pricing.

All were awesome. Glad they came on a very short notice

26' 2018 International very clean and had air ride as well as air ride driver seat, cruise control. Penske is only company that does one-way rental.

The truck was clean an with no issues.

The truck was new and ran great.

Nice truck that operated well. Plenty of clean space up to date. Highly recommended.

Renting the 2200 foot Penske truck and hiring movers to load and unload the truck saved us $5900 based on the estimate we received from Arnoff movers.

The size was perfect. The condition of truck was good. Customer service was excellent. The price and conveince Yes i would use them again

The equipment was clean and ready to go. When I expressed concern about loading and pulling my car, the salesperson told me exactly how to do everything and was very courteous. He payed attention to detail and answered all of my questions. Thought it was a little expensive, but I'm frugal.

Truck was not available at the location where I was to pick it up and had to go to a different location which added to the stress of moving day.

I've used Penske many times and have always been very happy with them.