Penske® Reviews

Karin S

Sunnyvale, CA
Wrote a review on 9/24/2019
Penske Truck Review
(5 out of 5 rating)

Super Friendly. Easy pickup and drop off.

Distance: 450 mi
Cost: $1,700
Per. Mile: $3.78
SqFt. Moved:

James M

Keller, TX
Wrote a review on 9/20/2019
Penske Truck Review
(5 out of 5 rating)

Used before and will use again6

Distance: 450 mi
Cost: $600
Per. Mile: $1.33
SqFt. Moved: 3,400

Mary R

Tucker, GA
Wrote a review on 9/18/2019
Penske Truck Review
(4 out of 5 rating)

Like the AAA discount.

Distance: 750 mi
Cost: $600
Per. Mile: $0.80
SqFt. Moved: 1,500

Lisa R

Arlington Heights, IL
Wrote a review on 9/18/2019
Penske Truck Review
(5 out of 5 rating)

New truck, very clean

Distance: 20 mi
Cost: $60.00
Per. Mile: $3.00
SqFt. Moved: 1,000

Mike S

Albuquerque, NM
Wrote a review on 9/13/2019
Penske Truck Review
(5 out of 5 rating)

Great equipment, even had cruise control. Excellent customer service on both ends of the move, i.e. Omaha to Albuquerque.

Distance: 980 mi
Cost: $1,550
Per. Mile: $1.58
SqFt. Moved: 1,500

Victoria F

Henderson, NV
Wrote a review on 9/9/2019
Penske Truck Review
(5 out of 5 rating)

We got the truck at the last minute.

Distance: 800 mi
Cost:
Per. Mile:
SqFt. Moved: 1,000

Matthew W

Englewood, CO
Wrote a review on 9/8/2019
Penske Truck Review
(5 out of 5 rating)

Great truck, great service, and great people.

Distance: 900 mi
Cost: $550
Per. Mile: $0.61
SqFt. Moved: 2,300

Jennifer E

Avon, IN
Wrote a review on 9/7/2019
Penske Truck Review
(5 out of 5 rating)

They use newer trucks. Diesel could handle the mountainous roads well and had better fuel economy. Great customer service and pricing.

Distance: 566 mi
Cost: $950
Per. Mile: $1.68
SqFt. Moved: 2,600

Rodney S

Cuyahoga Falls, OH
Wrote a review on 9/6/2019
Penske Truck Review
(4 out of 5 rating)

Truck was a little uncomfortable for a 12 hour trip. It didn't have enough leg room. The truck ran very well.

Distance: 700 mi
Cost: $1,000
Per. Mile: $1.43
SqFt. Moved: 1,500

Carol C

Plymouth, VT
Wrote a review on 9/6/2019
Penske Truck Review
(5 out of 5 rating)

Our 26 foot truck was clean and in excellent condition. Customer service was efficient and professional. I chose Penske due to recommendations of family and friends and would definitely use them again.

Distance: 550 mi
Cost: $1,000
Per. Mile: $1.82
SqFt. Moved: 2,300

Jillian R

San Antonio, TX
Wrote a review on 9/5/2019
Penske Truck Review
(4 out of 5 rating)

The company forgot the hand truck, but overall great. The truck was clean and customer service excellent. I chose them for affordability and ease. Will use them again.

Distance: 600 mi
Cost: $800
Per. Mile: $1.33
SqFt. Moved: 3,000

Scott F

Callahan, FL
Wrote a review on 9/3/2019
Penske Truck Review
(1 out of 5 rating)

Truck ran good other than the truck was governed and we prayed on several occassions that is was going to make it over the Rocky Mountains.

Distance: 3,350 mi
Cost: $1,750
Per. Mile: $0.52
SqFt. Moved: 2,000

Jason S

Wickliffe, OH
Wrote a review on 9/3/2019
Penske Truck Review
(5 out of 5 rating)

I was very nervous about driving a truck this large 1000 miles while packed full of all my worldly possessions and towing a car to boot. After being on the road for about 30 mins these fears started to melt away. It was clear to me that the vehicle was very well maintained. The steering was tight and responsive with no drift or slop. The suspension was unbelievably smooth considering the weight. Not saying there weren't a few white knuckle moments through the hills of W. Virginia, but I imagined a lot worse in my head. The rental process at Penske was great and I didn't have to worry about them calling the day before saying my truck wasn't going to be there (re:Uhaul).

Distance: 1,000 mi
Cost: $2,600
Per. Mile: $2.60
SqFt. Moved: 1,750

Lisa U

Dayton, OH
Wrote a review on 8/29/2019
Penske Truck Review
(5 out of 5 rating)

Penske staff was very helpful at pickup location and drop off. The truck was in excellent condition , very clean, easy to drive.

Distance: 950 mi
Cost: $700
Per. Mile: $0.74
SqFt. Moved: 1,038

Sandra D

Binghamton, NY
Wrote a review on 8/28/2019
Penske Truck Review
(5 out of 5 rating)

The Penske Rental truck was great. We had a lift gate which made our move that much easier and safer. The truck ran perfectly. No issues.

Distance: 12 mi
Cost: $215
Per. Mile: $17.92
SqFt. Moved: 2,200

Lisa S

Charlotte, NC
Wrote a review on 8/28/2019
Penske Truck Review
(5 out of 5 rating)

Great truck for the job.

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Justin P

Sandy Hook, CT
Wrote a review on 8/27/2019
Penske Truck Review
(5 out of 5 rating)

Had a new truck. Had 60k miles on it. It was a diesel and the truck worked flawlessly, however, it struggled up hills which was annoying.

Distance: 1,800 mi
Cost: $2,500
Per. Mile: $1.39
SqFt. Moved: 3,000

Robin O

Lafayette, CO
Wrote a review on 8/25/2019
Penske Truck Review
(5 out of 5 rating)

They provided a great truck (much better than the last 3 u-hauls I've used). They were also super efficient and diligent when I picked-up the truck AND flexible on the other end. The price was also about 20% less than other options I checked.

Distance: 1,400 mi
Cost: $1,500
Per. Mile: $1.07
SqFt. Moved: 1,000

Chester P

Walled Lake, MI
Wrote a review on 8/24/2019
Penske Truck Review
(2 out of 5 rating)

they charge me 8$ a gallon to top off my return will not ever go back to Penske trucks.

Distance: 1,300 mi
Cost: $2,000
Per. Mile: $1.54
SqFt. Moved: 1,200

Gary B

Blandon, PA
Wrote a review on 8/23/2019
Penske Truck Review
(5 out of 5 rating)

Reasonable price, new 26' truck, ok fuel use, nice people to work with.

Distance: 37 mi
Cost: $150
Per. Mile: $4.05
SqFt. Moved: 3,083

Katherine P

New Orleans, LA
Wrote a review on 8/20/2019
Penske Truck Review
(5 out of 5 rating)

The truck was perfect for our needs. Easy to operate too!

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Linda N

Fredericksburg, VA
Wrote a review on 8/20/2019
Penske Truck Review
(4 out of 5 rating)

The truck needs brakes.

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Jenny O

Buda, TX
Wrote a review on 8/19/2019
Penske Truck Review
(5 out of 5 rating)

Got the work done and the truck was smooth drive.

Distance: 1,500 mi
Cost: $2,000
Per. Mile: $1.33
SqFt. Moved: 3,000

Rebecca M

Madison, WI
Wrote a review on 8/19/2019
Penske Truck Review
(5 out of 5 rating)

Easy check-in and check-out and very satisfied with the price.

Distance: 15 mi
Cost: $200
Per. Mile: $13.33
SqFt. Moved: 1,200

Dena M

Washington, DC
Wrote a review on 8/17/2019
Penske Truck Review
(4 out of 5 rating)

Truck was nice and clean but it leaked on my passenger when it rained. Fortunately the contents in the back were fine. It was just crazy that water was coming in the cab.

Distance: 400 mi
Cost: $660
Per. Mile: $1.65
SqFt. Moved: 750

Andrea G

Sparks, NV
Wrote a review on 8/17/2019
Penske Truck Review
(4 out of 5 rating)

I wish I had leg room in 13 foot truck.

Distance: 1,700 mi
Cost:
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SqFt. Moved:

Cindy B

Charlotte, NC
Wrote a review on 8/15/2019
Penske Truck Review
(5 out of 5 rating)

Would recommend to others. Very satisfied with everything.

Distance: 200 mi
Cost: $235
Per. Mile: $1.18
SqFt. Moved: 900

Charles B

Las Vegas, NV
Wrote a review on 8/14/2019
Penske Truck Review
(2 out of 5 rating)

Their trucks have speed caps and some times you are only going 45 mph on the freeway because that is the maximum speed the trucks will go. They also have dinged us TWICE for ridiculous diesel fees even though we have filled their tanks to the top, took pictures of the tank opening (diesel), and the gas gauge on full. They say the fuel bubbles and it wasn't really full. b.s. Also, if you are going round trip from Vegas to CA to Vegas then you will be charged 4X as much as a one way rental. Go with U-Haul or someone else.

Distance: 290 mi
Cost: $3,000
Per. Mile: $10.34
SqFt. Moved: 2,860

Cindy B

Wilmington, NC
Wrote a review on 8/14/2019
Penske Truck Review
(5 out of 5 rating)

Much better experience than the ones experienced with other truck rental competitors in the past. No problems at all.

Distance: 200 mi
Cost: $165
Per. Mile: $0.83
SqFt. Moved: 900

Rhonda H

Battle Ground, WA
Wrote a review on 8/13/2019
Penske Truck Review
(3 out of 5 rating)

We requested a 22 foot truck but received a 26 foot one instead which was way too big for our move I was told the was all they had because it was a busy moving month/time. We called around 11am and asked for an exchange to a smaller one...even a 16 foot, but didn't get a return call until later that evening after we'd already given up and packed up about 1/3 of the whole truck and were all on our way. The larger truck made our trip very slow and cumbersome adding many hours of travel time. After about 4 hrs on the road, in 97 degree heat, the A/C went out. The following day we had an issue with another part of the engine about 50 miles from our destination for the evening and it was going to take 3 hrs just to get someone to come to us to diagnose the problem. We decided to keep moving anyway and the problem actually cleared itself. We got to our destination and realized that one of the headlights was also out. The rental was for 5 days which left us 2 more days for us to move the main portion of our home which was in storage near our destination. Overall we had a too big, older, somewhat run down vehicle that should not have been on the road for a long 1200 mile move. We are not happy with this company. The only consolation was that it was cheaper than the alternatives. Then again, you get what you pay for!

Distance: 1,200 mi
Cost: $1,700
Per. Mile: $1.42
SqFt. Moved: 2,000

Stephen O

Bourbonnais, IL
Wrote a review on 8/13/2019
Penske Truck Review
(5 out of 5 rating)

Penske truck was almost new and very well maintained.

Distance: 1,200 mi
Cost:
Per. Mile:
SqFt. Moved: 2,200

Ron P

Fenelton, PA
Wrote a review on 8/12/2019
Penske Truck Review
(5 out of 5 rating)

Nice truck. Great rates.

Distance: 25 mi
Cost: $180
Per. Mile: $7.20
SqFt. Moved:

Mary K

Fredericksburg, VA
Wrote a review on 8/12/2019
Penske Truck Review
(5 out of 5 rating)

This was a good choice because of the ability to provide my own driver, who was skilled for the job. All employees were courteous and followed thru on their promises. I would use them again.

Distance: 110 mi
Cost: $575
Per. Mile: $5.23
SqFt. Moved: 1,400

JoAnn G

Saint Paul, MN
Wrote a review on 8/11/2019
Penske Truck Review
(5 out of 5 rating)

Thorough checkout and checkin.

Distance: 5 mi
Cost: $119
Per. Mile: $23.80
SqFt. Moved: 3,000

Gina D

Durham, CT
Wrote a review on 8/11/2019
Penske Truck Review
(5 out of 5 rating)

Penske was excellent. New truck and very comfortable.

Distance: 1,542 mi
Cost: $2,800
Per. Mile: $1.82
SqFt. Moved: 2,000

Pamela T

Holmdel, NJ
Wrote a review on 8/11/2019
Penske Truck Review
(5 out of 5 rating)

Rented a 16ft truck in Hamilton, NJ, for a local move. Truck was ready on time and the sales guy was polite and showed me all the (minor) damage on it so I knew it was already recorded. Truck worked great, no issues.

Distance: 75 mi
Cost: $120
Per. Mile: $1.60
SqFt. Moved: 1,700

Ellen l

Indianapolis, IN
Wrote a review on 8/11/2019
Penske Truck Review
(4 out of 5 rating)

My son and I drove from Baltimore, MD to Indiana hauling a trailer with car behind the 26 foot Penske truck.

Distance: 589 mi
Cost: $2,000
Per. Mile: $3.40
SqFt. Moved: 810

Jeremy A

Simpsonville, SC
Wrote a review on 8/9/2019
Penske Truck Review
(4 out of 5 rating)

Penske is one of the best...above budget & Uhaul.

Distance: 1,000 mi
Cost: $800
Per. Mile: $0.80
SqFt. Moved: 2,300

Yalla S

Ladson, SC
Wrote a review on 8/7/2019
Penske Truck Review
(5 out of 5 rating)

very much honest in billation and prepared truck for hauling long distance.

Distance: 269 mi
Cost: $1,500
Per. Mile: $5.58
SqFt. Moved: 1,000

Bette S

Larkspur, CA
Wrote a review on 8/7/2019
Penske Truck Review
(5 out of 5 rating)

Great comfortable ride! The truck was the perfect size for what I had needed.

Distance: 1,300 mi
Cost:
Per. Mile:
SqFt. Moved: 2,200

Jillian L

Tucson, AZ
Wrote a review on 8/5/2019
Penske Truck Review
(5 out of 5 rating)

They Penske has the best rates and customer service. We were easily able to change our order and drop off the truck at a closer location.

Distance: 3,000 mi
Cost: $2,500
Per. Mile: $0.83
SqFt. Moved: 1,000

Sarah F

Athens, GA
Wrote a review on 8/5/2019
Penske Truck Review
(5 out of 5 rating)

very friendly staff and truck was clean and ready to go when we arrived

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Sean K

Binghamton, NY
Wrote a review on 8/4/2019
Penske Truck Review
(4 out of 5 rating)

We rented a 16' Penske moving truck in Kansas City, MO to carry a 1 bedroom apartment worth of furniture to Binghamton, NY. The truck did the job we rented it for: it carried all of my stuff without much trouble, and it didn't break down along the way. That said, it was very loud inside the cab, and we couldn't have any music playing throughout the 2-day drive. While the A/C worked well, the center of the cab just below the dashboard around our feet was very hot to touch throughout the trip. If renting a truck like this were my best option for another cross-country move, then I'd consider it, but having experienced this particular way of getting the job done, I'd look for other options before settling on renting another moving truck for a long road trip.

Distance: 1,200 mi
Cost: $1,000
Per. Mile: $0.83
SqFt. Moved: 700

Margaret S

Nampa, ID
Wrote a review on 8/3/2019
Penske Truck Review
(2 out of 5 rating)

Truck tires were in bad shape. We told them we were concerned at the time we picked up the truck. They assured us everything was fine. We could only go 50mph and the truck shimmied. Our requested blankets and hand trucks were not at the rental site. We had to travel to a different location to pick them up during peak commuter traffic.

Distance: 550 mi
Cost: $3,000
Per. Mile: $5.45
SqFt. Moved: 1,976

Michael S

Katy, TX
Wrote a review on 8/3/2019
Penske Truck Review
(2 out of 5 rating)

Crew arrived 3 hours late and damaged a lot of my furniture while loading into the truck. I booked for 2 hours and ended to pay for 5 hours, slow movers.

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Jeri B

Phoenixville, PA
Wrote a review on 8/2/2019
Penske Truck Review
(5 out of 5 rating)

No problems. Truck great.

Distance: 40 mi
Cost: $100
Per. Mile: $2.50
SqFt. Moved: 2,700

Karen R

Reno, NV
Wrote a review on 8/1/2019
Penske Truck Review
(5 out of 5 rating)

Penske trucks are always in great shape, clean and easy to reserve. I also rented a trailer to pull a vehicle and was very easy to pull and unhitch so we could unload.

Distance: 450 mi
Cost: $1,500
Per. Mile: $3.33
SqFt. Moved: 1,466

David S

Winston Salem, NC
Wrote a review on 7/31/2019
Penske Truck Review
(5 out of 5 rating)

The Box Truck was almost new at a little over 3,400 miles. It was clean & ready when we needed it.

Distance: 365 mi
Cost: $375
Per. Mile: $1.03
SqFt. Moved: 2,100

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