Easy to use with decent trucks.

such great service that i will probably not use anyone else!!

I have always used Penske. Easy to work with and are flexible and cost effective.

My truck I was going to rent was not at the place I was renting from. Thetruco was 35 mins late. They did do me right by a discount. I do like Penske truck company. Thank you Penske.

The fuel gauge wasn't functioning properly and we ran out of gas on the interstate. Road side assistance was called but they did not have an estimated time frame for arrival (it was 9p at this time). However, in the aftermath Penske has been receptive to providing a partial refund.

Penske's customer service representatives are extremely professional and very knowledgeable. They made making the arrangements easy when given a two-day notice for making moving arrangements. Pick-up and drop-off sites were equally easy to work with. Our rental equipment was in excellent condition with no mechanical problems experienced. I would highly recommend Penske.

We rented a truck and drove ourselves. It was new and everything worked very well.

I rented a 16' Penske truck and a tow trailer for my 2018 Chevy Equinix. I made the reservation over the phone and the woman who took care of me was great. She made sure I received the AAA discount. The trip from Kansas City to northeastern Pa was a very good trip. The truck ran great and I had no issues at all. Although the truck only had an AM radio, it has 2 plugs for a cigarette lighter and one 110 receptacle on the dash board. The guys at pick up and turning back in were great. Great job Penske and you were cheaper then U-haul. Thanks again

Easy and affordable.

Nice clean and worked great on the trip to Oregon.

Good equipment. The return agent in my destination city is no longer an agent for Penske. I felt like an idiot trying to return my 26’ truck. The people at the old site did find a close agent to return the truck before my time was expired. Update your database Penske!

Truck was available as scheduled. All went very smooth. Customer service was right on point! I wouldn't hesitate to use them again.

NEW TRUCK EXCELLENT CONDITION-RETURN LOCATION A LITTLE UN-ORGANIZED

We don't use UHAUL now that their owner's are known for the abuse of puppies. (Google it - the wife dumped sick puppies on a rescue and refused to pay for their vet treatment - billionaires.) We would've gone with Budget and the cheaper truck through our Discover CC discount, had we known. Actually they gave us a bigger truck with Penske so that was nice, the truck was fine, the extra time was nice...and the pick up was convenient.

Great equipment and service.

The truck we rented at Home Depot in Virginia for our one way trip to New Hampshire was great. It was pretty new with only about 6000 miles on the odometer. It was remarkably good on gas mileage and was powerful enough to keep up with traffic on busy highways in Pennsylvania, New York and Vermont. I would definitely rent from Penske again.

Used them twice in three months for long distance move. Cost effective for me. Will only use Penske Truck Rental.

Renting the truck was easy as pie. Returning the truck was a night mare. Beware of Home Depot employees for tuck rental return.

Very good equipment

Always go witn penske

The employees that worked with at Penske Rental where are excellent and worked with me to insure the rental of the truck. If I had to move again I would use Penske as my rental company.

Great price, great service both at check-in and check-out. Clean cab, easy to drive.

Penske Truck Rental was Great. The Truck was in Excellent shape without any issues.

I love using Penske trucks. We have done multiple cross country moves with them. Their trucks are diesel with air brakes and relatively new. This one had less than 50,000 miles on it.

This option worked well for our move. The truck had unlimited mileage and a discount through AAA. The cost of the truck was reasonable and pickup and dropoff locations were very convenient. The truck was in excellent condition and very clean. Check out and check in were easy. The truck cruised the freeways very well and could generally keep up with the semis. They will certainly be an option if we need to use a rental truck again.

Top notch customer service and equipment!!

Clean, well-maintained equipment.

Having rented Penske trucks before, I was pretty disappointed in the condition of the trucks and car trailer I rented this time. The 26 foot truck had a broken ramp slider which made it very tough to get the ramp in and out, the service lights were on for the engine any time I drove uphill, the windshield washer did not work, and the air pressure drained down overnight. The 16 footer had a bad trailer light plug-missing two connectors, and the trailer/car carrier brakes did not work very well and the brake setup was missing a nut on one of the bolts.

New truck. All good.

Okay van. Not sure about the drive yet.

I have used Penske in the past for 5 moves and I found them to be the best affordable with excellent trucks.

We where told the truck we rented was big enough for a 2-3 bedroom apartment. We had to ship some things and give away some things and we did not even have a couch or a kitchen table and chairs to load up. Not Happy! Customer service was great as far as dealing with renting and they gave me some discounts. Truck was in great shape and easy to drive.

If the Penske employees in Londonderry NH had checked to see if anyone had a 26' truck booked when the one on premises broke down, they would have been able to supply me with the one I'd reserved (6 weeks before) when I arrived on time to pick it up on July 30th. So they were scrambling that morning to find me a truck as I had people from Full House Family Moving scheduled for noon that day and had made advance reservations, some pre-paid, for moving my things from NH to FL and planned to leave at 1 a.m. on the 31st. They finally found one 2 hours away in VT and sent guys to bring it back, but that means postponing the movers who thankfully were able to accommodate me. However, the truck Penske finally provided was a 2019 brand new model with only 4000 miles on it!! Just what I was hoping for as a woman, traveling with another woman, and neither of us wanted a snafu en-route. Once we got used to driving this truck, which held the road well and was easy to maneuver, the trip was a breeze. This would have been a 5 star experience if they'd had the truck ready when I got there to pick it up.

great truck and great customer service.

great truck, great customer service and I would definitely use them again.

Truck was clean but had. Lots of ants running around in the back.

Great service from Penske; especially the Kingman office.

Booked through Home Depot

For a normal 3 bedroom home don't expect a 26 footer to hold everything. Also, 26 footers don't get 13 mpg loaded, more like 10 mpg.

Rented a 26 ft truck from Penske

Used them for their unlimited mileage allowance.

They were very helpful thank you

3 year old truck with over 150k miles.

Truck made the trip. Some front end vibration at highway speeds otherwise good.

Penske was great. Truck worked great. Air conditioning worked great.

Penske was reliable as always. The truck was easy to operate and the air conditioning worked great.

Excellent customer service online and in person. Trucks are well-maintained.

Brand new truck - very nice