I have used Penske in the past for 5 moves and I found them to be the best affordable with excellent trucks.

We where told the truck we rented was big enough for a 2-3 bedroom apartment. We had to ship some things and give away some things and we did not even have a couch or a kitchen table and chairs to load up. Not Happy! Customer service was great as far as dealing with renting and they gave me some discounts. Truck was in great shape and easy to drive.

If the Penske employees in Londonderry NH had checked to see if anyone had a 26' truck booked when the one on premises broke down, they would have been able to supply me with the one I'd reserved (6 weeks before) when I arrived on time to pick it up on July 30th. So they were scrambling that morning to find me a truck as I had people from Full House Family Moving scheduled for noon that day and had made advance reservations, some pre-paid, for moving my things from NH to FL and planned to leave at 1 a.m. on the 31st. They finally found one 2 hours away in VT and sent guys to bring it back, but that means postponing the movers who thankfully were able to accommodate me. However, the truck Penske finally provided was a 2019 brand new model with only 4000 miles on it!! Just what I was hoping for as a woman, traveling with another woman, and neither of us wanted a snafu en-route. Once we got used to driving this truck, which held the road well and was easy to maneuver, the trip was a breeze. This would have been a 5 star experience if they'd had the truck ready when I got there to pick it up.

great truck and great customer service.

great truck, great customer service and I would definitely use them again.

Truck was clean but had. Lots of ants running around in the back.

Great service from Penske; especially the Kingman office.

Booked through Home Depot

For a normal 3 bedroom home don't expect a 26 footer to hold everything. Also, 26 footers don't get 13 mpg loaded, more like 10 mpg.

Rented a 26 ft truck from Penske

Used them for their unlimited mileage allowance.

They were very helpful thank you

3 year old truck with over 150k miles.

Truck made the trip. Some front end vibration at highway speeds otherwise good.

Penske was great. Truck worked great. Air conditioning worked great.

Penske was reliable as always. The truck was easy to operate and the air conditioning worked great.

Excellent customer service online and in person. Trucks are well-maintained.

Brand new truck - very nice

Rented two trucks and a car trailer for our move. Wish the trailer had a fold away fender to make getting out of the car door possible. If you have a low vehicle you will be crawling out the window. Both trucks were fairly new with low mileage. Have used Penske in the past for long moves and will be using them again.

The Penske truck was very new, and it drove exceptionally well, and we felt safe in the 750 mile journey. The Penske people were good to work with from beginning to end.

The person I spoke to on the phone gave my information that conflicted with the information I received when I showed up to pick up the truck. That almost led me to leave and go with a different company. However, the person behind the counter made it right so it all worked out in the end.

I almost always move with Penske. They give us a good price and are usually reasonable with issues. This time, the radio in the truck broke down an hour into the 15 hour drive and there was some kind of issue with the air compression. Overall it was ok and I will use them again.

good equipment, fair price

Trucks go about 60 mph..just plan for that

The guys at Penske were great at helping me figure out what sized truck I would need! Very professional, polite, and patient with me!

Our truck was in really good condition. I gave 4 stars because it arrived 2 hours later than our scheduled pick up time.

Brand new truck. Pick up and drop off at home depot. What could be better.

quality truck with no issues

AC and radio didn’t work. Otherwise, new truck and great customer service.

Great customer service. Upon pick-up, truck was 20 min late but the lady was kind eough to give me a discount for the delay. The truck AC did not work and the radio wored on and off!

After getting screwed by Budget at Dixon's Service Center and left without a truck, Enterprise was able to find us a truck. The man at the pickup point was very friendly and helpful. Dropoff at Home Depot was uneventful.

Truck ran great and was newer. Truck wasn't ready with the additional items we rented. (blankets and hand truck)

Truck had a dirty cabin.

The truck was brand new. The problem with the vehicle is it is de-tuned and has no power. Driving from California to Georgia I was going 35 mph many times trying to climb hills. No problem with Penske itself just the truck has no power

Quick process, truck was available less than a mile for my apartment.

Received a phone call 20 minutes from pickup time that reserved truck would not be available due to mechanical issue. Ended up picking up rental truck at an alternate location. Rear lift gate option on truck unavailable at time of pickup despite being part of description of rental online. One way out of state destination rental.

Love Penske!.. Good prices and nice trucks

They provided a usable truck and it was fully loaded. The truck was much larger than I needed, but that was OK, better too much than too little room. Truck was ready on time, and they processed me through promptly. I had planned on using a different truck rental company, but this was cheaper. I would not hesitate to use them again, if needed.

The truck was clean, well-maintained, and the staff members were courteous and professional.

New truck, great service, ready and waiting as planned for pickup.

Equipment was flawless, clean, leasing office well organized, and thorough

First time using Penske. A bit more expensive than UHaul (I think), but I've never not had some issue with UHaul (different i.e. bigger truck than I wanted, long waits for checkin/return). Will happily pay a bit more for better service.

Easy to book and great rates

We rented a 26 foot truck and a 16 foot truck , plus a 4-wheeled car carrier for each truck (two car carriers). The 16 foot truck was fine. The 26 foot truck did not down shift reliably and consistently when going up hill and gave me a couple transmission warning alarms. I discussed this with the drop off location. One of the car carriers got a flat tire on the 3rd day. the 24/7 help line was NOT helpful. The wanted to send a maintenance truck out (which would take an hour or more to get to our location) and then they wanted to replace all 4 tires on the carrier which was not necessary. I cancelled the Help Ticket and got the tire repaired at a local tire store for $12.50 and was on my way in less than an hour. Penske did reimburse me the cost of the tire repair. This is the 9th time I've rented from Penske in the last 10 years --- generally the service has been good and the trucks have been reliable.

I rented a larger truck which they didn't have so had to go to a smaller truck because of the timing of our move. Didn't fit everything in truck so had to rent a Ubox. Not thrilled with truck, beat-up. Won't go with Penske again. U-haul was awesome. Would recommend U-haul.

Clean, reliable truck at a good rate.

Solid, clean 16' truck. Unlimited mileage on a 1-way move is a great value from Penske, I hate paying per mile. It allowed me to vary a bit off the path to pick up some other items.

Truck was in good condition. A few dents and scratches already but everything was already noted on the contract. Great customer service (at Home Depot). I would use them again!