The truck was new and powerful.

The 26' truck performed well during the 11 hour drive with no mechanical problems. It did have a headlight out @ rental but Penske sent someone over within an hour to fix. Our experience with Penske could not have been more positive. We were moving to SW FL the same week as Hurricane Irma resulting in numerous delays & challenges to our move. Penske was extremely understanding & accomodating. We communicated regularly with them about the delays. They allowed us to keep the truck an extra week and reduced the rate. The rental office guys inside the Home Depot were also helpful & friendly.

A 26' truck, 16' POD, & small UHaul were needed for our 4 bed home. The 26' truck performed well during the 11 hour drive with no mechanical problems. It did have a light out @ rental but Penske sent someone over within an hour to fix. Our experience with Penske could not have been more positive. We were moving to SW FL the same week as Hurricane Irma resulting in numerous delays & challenges to our move. Penske was extremely understanding & accomodating. We communicated regularly with them about the delays. They allowed us to keep the truck an extra week and reduced the rate. The rental office guys inside the Home Depot were also helpful & friendly.

Excellent, clean, and powerful new truck.

Truck had recently been used by a smoker.

Not the truck I ordered, and Chester Rental in Chesterland Ohio tried to charge more on my credit card and my bank called me regarding that fraud alert and declined it. I still got charged more than was quoted on the internet.

Truck was ready on time, full of gas and operated on the move very efficiently. Return was also extremely easy and all employees were professional, helpful and courteous

Clean interior good audio system, better control on snow roads

$1200-3 days unlimited mileage.

Generally a good experience with Penske, except the truck got less than advertised gas mileage, and we were not going over a lot of mountains. Home Depot (where the truck was rented) did a poor job of orienting us to the truck -- basically it was a "here's the keys, drive safe." It would have been nice to receive a few more tips on the truck.

Excellent company to do business with. I would highly recommend them.

We were issued a newer model Penske truck. It worked out wonderfully for the long drive from Lexington, KY to Wilmington, NC.

Great easy to deal with

This was my first rental from Penske. I was extremely satisfied with the price, unlimited mileage one way, AAA discount, and the customer service I received from Novak Auto Corporation-K.Novak. The truck was clean and filled. I usually rent from UHaul but decided to try Penske. I'm glad I did. Better, bigger truck, more time, better pricing. I will use Penske for my next move and will use Novak for pickup as long as I'm still in the area. Thanks!

Truck was surprisingly clean and well driving for having almost 100,000 miles on it. Only ended up going time Penske because of AAA discount but the equipment was so much better than what you get from the usual Moving Truck Rental place.

I used the largest size 26'. Plus I pulled my car on a full trailer. All went well and I would recommend Penske. No

Everything about the Penske experience was first class..even impressed (and relieved) the truck had Michelins.

Crew started out carefully wrapping with pads we supplied but they got sloppy soon after we were convinced they would properly pad everything - several pieces scratched up as a result.

We rented the biggest truck and still was not enough room for everything.

Truck was in very good condition. Renting it was simple.

Penske truck and costs were great

Good truck. No problems.

Nice truck, easy process.

Well maintained newer trucks that are easy to drive

We were in contract to have three movers for three hours. Only two movers showed up. This proved to be more expensive for me and my husband. The reason we had requested three men was because we had some heavy items, a roll top desk I estimate at four hundred pounds. The antique desk had a top that lifted off so it made moving easier. The two moving men dropped the dos of the desk while carrying it down the stairs, breaking the roll top desk top in many pieces, and chipping all the stairs as it went down. Thank goodness none of the men were injured. The two men were nice, and did get the rest of our stuff on the 26 ft. truck without incident. My husband and I drove very slowly to our destination in Virginia from New York. There was almost no damage to anything in the truck. So overall we are thankful that the trip was a success. I think that there would have been no damage to our desk if they had sent three men instead of two. The billing didn't seem fair, we were charged for 2 men for 2 hrs plus 6 additional hours (a total of 16 hrs.). It was unfair because we had been in contract for 3 men for 3 hrs. With an 2 additional hours and 20 minutes by 3 men (to equal a total of 16 hrs.) the bill would have been lower. We were billed $730 (with an $85 adjustment credit to us), instead of the original $370 we had agreed to, plus $95 for each additional hour would have totaled $607.50. So we were overcharged $122.50

Nice trucks and No charge for miles on my one way trip.

Truck was in very good condition and worked as advertised.

They had the exact truck that I ordered and it was clean and ready for me when I went to pick it up.

2 trucks with car hauler on each

Our only problem was during pick-up of the truck. An employee at the PREVIOUS rental location (Home Depot I think, but not sure where) did not complete the necessary forms on-line which prevented the gentleman at our rental location from being able to complete our rental in a timely fashion.....he had to correct the other person's work before completing ours.

Nice truck. Less than 20000 miles. Great customer service

Great rental at a good price!

The equipment was in good condition and drove well.

This transportation option worked very well for the size and distance of our move. The condition of the truck was clean and operated well. Customer service during booking, pick-up and drop-off was very smooth, no problems at all. I would definitely use this company again.

This transportation option worked very well for the size and distance of our move. The condition of the truck was clean and operated well. Customer service during booking, pick-up and drop-off was very smooth, no problems at all. I would definitely use this company again.

I have leased trucks from Penske as well as Budget and U-Haul. Penske has been the best experience for my needs, and I really like the simplicity of hiring their one way long distance services. When driving to loading location I experienced steering vibration and shimmy if I went over 45 mph, so I inspected the front tires and found one badly worn and the other had a nail in it! I called for service and Penske IN LESS THAN 2 HOURS sent out a well equipped expert who replaced both damaged tires with new tires while we were still loading the truck. Penske's service is awesome. I'm glad I experienced that service. I do not know how the problems slipped past their inspection but they sure fixed us up fast so we lost no time getting moved!

Brand new truck, good shocks, terrible MPG - but it's a truck, whaddaya gonna do? - easy process taking it out and returning it.

Their trucks are always so clean and in good repair.

Much easier than the last company I used.

You get what you pay for in rental trucks. Penske is pricier than Budget for a reason. Comfortable 16' truck, handled well, ran well. Did not leak all over everything. (Unlike our last move.)

Completely served our needs

The truck was clean and well maintained. Expected a diesel engine but thankfully got a gas one. The price was well within our budget and no additional costs.

home depot truck rental

The truck was well maintained and made for a safe trip of 1000 miles easy to rent the vehicle and return to the comapany , the only thing i would do give an explanation to about the truck with reguard to aair brakes ets

Had some mechanical issues with the tow dolly, they sent out mechanics to fix the issue no problem!

We went with Penske since Budget was unresponsive to our queries.

The truck was relatively new and drove very well.

I've used Penske several times and had no problems. They have great rates and their web site is easy to use.