Nice truck, easy process.

Well maintained newer trucks that are easy to drive

We were in contract to have three movers for three hours. Only two movers showed up. This proved to be more expensive for me and my husband. The reason we had requested three men was because we had some heavy items, a roll top desk I estimate at four hundred pounds. The antique desk had a top that lifted off so it made moving easier. The two moving men dropped the dos of the desk while carrying it down the stairs, breaking the roll top desk top in many pieces, and chipping all the stairs as it went down. Thank goodness none of the men were injured. The two men were nice, and did get the rest of our stuff on the 26 ft. truck without incident. My husband and I drove very slowly to our destination in Virginia from New York. There was almost no damage to anything in the truck. So overall we are thankful that the trip was a success. I think that there would have been no damage to our desk if they had sent three men instead of two. The billing didn't seem fair, we were charged for 2 men for 2 hrs plus 6 additional hours (a total of 16 hrs.). It was unfair because we had been in contract for 3 men for 3 hrs. With an 2 additional hours and 20 minutes by 3 men (to equal a total of 16 hrs.) the bill would have been lower. We were billed $730 (with an $85 adjustment credit to us), instead of the original $370 we had agreed to, plus $95 for each additional hour would have totaled $607.50. So we were overcharged $122.50

Nice trucks and No charge for miles on my one way trip.

Truck was in very good condition and worked as advertised.

They had the exact truck that I ordered and it was clean and ready for me when I went to pick it up.

2 trucks with car hauler on each

Our only problem was during pick-up of the truck. An employee at the PREVIOUS rental location (Home Depot I think, but not sure where) did not complete the necessary forms on-line which prevented the gentleman at our rental location from being able to complete our rental in a timely fashion.....he had to correct the other person's work before completing ours.

Nice truck. Less than 20000 miles. Great customer service

Great rental at a good price!

The equipment was in good condition and drove well.

This transportation option worked very well for the size and distance of our move. The condition of the truck was clean and operated well. Customer service during booking, pick-up and drop-off was very smooth, no problems at all. I would definitely use this company again.

This transportation option worked very well for the size and distance of our move. The condition of the truck was clean and operated well. Customer service during booking, pick-up and drop-off was very smooth, no problems at all. I would definitely use this company again.

I have leased trucks from Penske as well as Budget and U-Haul. Penske has been the best experience for my needs, and I really like the simplicity of hiring their one way long distance services. When driving to loading location I experienced steering vibration and shimmy if I went over 45 mph, so I inspected the front tires and found one badly worn and the other had a nail in it! I called for service and Penske IN LESS THAN 2 HOURS sent out a well equipped expert who replaced both damaged tires with new tires while we were still loading the truck. Penske's service is awesome. I'm glad I experienced that service. I do not know how the problems slipped past their inspection but they sure fixed us up fast so we lost no time getting moved!

Brand new truck, good shocks, terrible MPG - but it's a truck, whaddaya gonna do? - easy process taking it out and returning it.

Their trucks are always so clean and in good repair.

Much easier than the last company I used.

You get what you pay for in rental trucks. Penske is pricier than Budget for a reason. Comfortable 16' truck, handled well, ran well. Did not leak all over everything. (Unlike our last move.)

Completely served our needs

The truck was clean and well maintained. Expected a diesel engine but thankfully got a gas one. The price was well within our budget and no additional costs.

home depot truck rental

The truck was well maintained and made for a safe trip of 1000 miles easy to rent the vehicle and return to the comapany , the only thing i would do give an explanation to about the truck with reguard to aair brakes ets

Had some mechanical issues with the tow dolly, they sent out mechanics to fix the issue no problem!

We went with Penske since Budget was unresponsive to our queries.

The truck was relatively new and drove very well.

I've used Penske several times and had no problems. They have great rates and their web site is easy to use.

It was a newer truck than we have ever used with U Haul. Easy to drive. Nice people on the pick up end in Belvidere, Illinois, very helpful. A friend of ours said that Penske truck were newer than UHaul's. I would use Penske again. Easy to book and modify dates. 16' truck and we had extra room to spare. rented blankets cheaply

Great equipment. Great price. Highly recommend Penske. The larger trucks are real deisel trucks with air ride and just plain nice big trucks.

No issues with the Truck, but I drove the truck 1 way over 800 miles with only the radio...in 2017 I usually expect some sort of interface for music or at least a CD player. But I did get an amazing rate with my AAA rating.

Truck was newer but the automatic gears were not timed correctly causing the truck to dog down going up any incline.

Perfect size truck for our local move. First truck came with a liftgate and we needed the ramp. We were told it would take a few hours but we could get one the same afternoon. Very good communication with local office.

Excellent communication and flexibility

The truck was waiting for us when we arrived at 7AM In discussing what we were moving the agent suggested we rent a truck with a "lift back" rather than a ramp and gave it to us for no additional cost.

Penske's a good co. Linden office the best of all locations, great staff always has been. New clean truck, good driver's seat. Only problem truck can go 70 MPH but takes some time to achieve

Drove like a Cadillac

One way 26' truck with 100k miles. Maybe could have used next smaller size. Much better condition than Budget or UHaul trucks I have rented in the past. The diesel engine ran well. Air brakes were touchy. Steering a little loose. Would use them again.

Roger Penske run everything with his name on it, first class and top shelf. Great truck. I thought I was driving a Cadillac!

We got a 26 ft truck and ran out of space so we got a small U-haul trailer for the remaining items. All people involved were very nice, polite and respectful. The truck and the trailer were in good shape and clean.

Truck Rental from home depot ?GOOD

Perfect move with Penske - great cost, clean truck, friend.y and competent personnel with a very close location to our home.

Office was close by our house, personnel was quite friendly and helpful and the entire 24-hour period we rented the truck went quite well.

very good size truck no lift just a ramp so it made it difficult for the guys to get the furniture out

We rented a 16-foot Penske box truck from Jim at Fairview Self Storage (Fairview NC) and it was perfect for our move. Jim was very professional and quick to get me on the road. The truck was clean and in great working order. Thanks!

Rented a 16-foot Penske box moving truck through Jim at Fairview Self Storage. Great guy, great experience. The truck was clean and everything went very smoothly.

Truck windshield was filthy when I picked it up. Truck got terrible gas mileage. Trailer for carrying car worked well.

Ford truck got terrible gas mileage. Windshield was covered with bugs when I picked it up.

No problems Better price than U-Haul

Everything went smoothy.