It was a newer truck than we have ever used with U Haul. Easy to drive. Nice people on the pick up end in Belvidere, Illinois, very helpful. A friend of ours said that Penske truck were newer than UHaul's. I would use Penske again. Easy to book and modify dates. 16' truck and we had extra room to spare. rented blankets cheaply

Great equipment. Great price. Highly recommend Penske. The larger trucks are real deisel trucks with air ride and just plain nice big trucks.

No issues with the Truck, but I drove the truck 1 way over 800 miles with only the radio...in 2017 I usually expect some sort of interface for music or at least a CD player. But I did get an amazing rate with my AAA rating.

Truck was newer but the automatic gears were not timed correctly causing the truck to dog down going up any incline.

Perfect size truck for our local move. First truck came with a liftgate and we needed the ramp. We were told it would take a few hours but we could get one the same afternoon. Very good communication with local office.

Excellent communication and flexibility

The truck was waiting for us when we arrived at 7AM In discussing what we were moving the agent suggested we rent a truck with a "lift back" rather than a ramp and gave it to us for no additional cost.

Penske's a good co. Linden office the best of all locations, great staff always has been. New clean truck, good driver's seat. Only problem truck can go 70 MPH but takes some time to achieve

Drove like a Cadillac

One way 26' truck with 100k miles. Maybe could have used next smaller size. Much better condition than Budget or UHaul trucks I have rented in the past. The diesel engine ran well. Air brakes were touchy. Steering a little loose. Would use them again.

Roger Penske run everything with his name on it, first class and top shelf. Great truck. I thought I was driving a Cadillac!

We got a 26 ft truck and ran out of space so we got a small U-haul trailer for the remaining items. All people involved were very nice, polite and respectful. The truck and the trailer were in good shape and clean.

Truck Rental from home depot ?GOOD

Perfect move with Penske - great cost, clean truck, friend.y and competent personnel with a very close location to our home.

Office was close by our house, personnel was quite friendly and helpful and the entire 24-hour period we rented the truck went quite well.

very good size truck no lift just a ramp so it made it difficult for the guys to get the furniture out

We rented a 16-foot Penske box truck from Jim at Fairview Self Storage (Fairview NC) and it was perfect for our move. Jim was very professional and quick to get me on the road. The truck was clean and in great working order. Thanks!

Rented a 16-foot Penske box moving truck through Jim at Fairview Self Storage. Great guy, great experience. The truck was clean and everything went very smoothly.

Truck windshield was filthy when I picked it up. Truck got terrible gas mileage. Trailer for carrying car worked well.

Ford truck got terrible gas mileage. Windshield was covered with bugs when I picked it up.

No problems Better price than U-Haul

Everything went smoothy.

They were very professional and polite. I would highly recommend them.

Well maintained truck, comfortable, easy to drive and plenty of power. Chose Penske based on good reviews and easy p/u and dropoff. They didn't have hand truck that was rented. Dropped off the truck in So FL the day before Hurricane Irma hit and could not find gas to fill it up. Penske kindly dropped the fuel charge. Bring an AUX cord if you want to listen to anything besides radio. I would use them again.

Our 26 ft truck and car trailer experienced a trailer tire blowout in Texas on a 2,450 mile cross country move. We called Penske at 11 PM and the Goodyear truck arrived as requested for an 8 AM tire replacement. We were very pleased with the repair service.

Truck had a hole in it. Heavy rains the day of the move resulted in several boxes getting very wet. In fact they were completely soaked. We were able to save most of the items. Penske was aware of the hole and still rented me the truck.

Love Penske, the prices and trucks are great.

The truck company renting took a while to get a vehicle, but it was clean and drove well. The truck was not completely full of gas when I left. I would rent from them again.

Much better than U-Haul and Budget Truck Rental, except for their store locations compared to U-Haul that has more neighborhood stores.

the truck was new and clean

Rented Penske truck from Home Depot. The price was good, and so was the person handling the rental. What was not good, was that I rented a package that included a hand truck, but they didn't have one when I went to pick up the truck. I had to drive to the next city and wasted over an hour getting the hand truck. They credited me for the miles, but it was an inconvenience. Also, the truck is poorly designed for moving. The ceiling was too low to load my refrigerator, and we had to load it on my pick-up. Which made it a lot harder than it needed to be.

Ease of online reservations was easy. Pick up at Home Depot in Naperville went well, Todd was friendly and helpful. We had a problem with the ignition switch so the lights wouldn't turn off. On the return to Home Depot, my husband explained this and they discounted the rental. We have used Penske before and we will do it again. This was a one day rental moving from one apartment to another in the same community.

Preferred over Uhaul trucks.

Truck wasn't ready at Home Depot for our pick up and pads ordered were not on truck despite I confirmed that morning w Penske they were on my invoice. Despite these errors, I was compensated w additional discount. Overall, rental truck was very good. Unlimited mileage was an incentive to go w Penske. Would use again if pricing and discounts beats its competitors.

They called me and negotiated a price that was better than my first arranged truck so I cancelled the first truck and went with Penske. Then the day before the moved, they called and said oops, we can't do that for the price quoted and you have to pick a truck up in a different town which would have meant more mileage. After a heated exchange, I asked for a manager and he made the transaction stick. I was able to pick a truck up with liftgate from the local Home Depot the next morning. The truck was practically brand new! It ran well and the rest of the move went as expected.

I picked up the truck at The Home Depot (Decatur GA). It took longer than anticipated and it was a bit chaotic. The truck was clean and manageable. The truck was dropped off in DC, and the drop-off was quick and easy. I was pleased with the pricing as I was scheduled to use another company, but Penske found a way to be more economical. I would consider using them again.

Every aspect of my move ran smoothly, from booking, to receiving the truck and equipment, to the guidance I received when towing my first vehicle. I chose this company because I had used a competitor in the past with less than stellar results.

Interior truck height was very low

When we went to pickup our truck, there was a warning message saying there was water in the fuel, the check engine light was on, and one of the reverse lights did not work (that one isn't as big of a deal for us). We were moving to a different city so it made us nervous to see the lights. The man shrugged it off like it was no big deal and said to just turn the truck off and on again to make it go away. Driving it home that night, the engine started to make strange noises so we decided to call Penske and have them send someone to take care of the issue. The mechanic they sent arrived and fixed the problem quickly while we loaded the truck, which was great, but I feel that it should have been given more attention from the beginning.

I was very disappointed in Penske they did not calculate the size of truck needed to move my furniture. We had to make two 5 hour trips to get all my stuff. I would recommend not letting hem calculate the size of truck you need.

I might use them again.

The staff was very helpful. The price was great and the truck handled beautifully. Penske staff made it very easy to rent and return the truck.

Truck was ready and in good condition when we picked it up. We would use Penske Truck Rental in the future.

The truck was ready early but had not been cleaned and their hose was broken. Everything else was good.

One way rental of 16' truck - almost new truck, clean, easy to drive, and affordable.

Excellent expletive to work with! Would use again and recommend!

No problems with truck, efficient, convenient locations for pick up and drop off

Great experience with Penske Truck Rental - no problems with the truck - easy to drive