Penske was great and accommodating in some changes we had to make along with adding an item that we forgot to include.

Good Service! Everything was in Great Shape!

This was the fourth or fifth time we rented a 16 ft. truck from Penske to move items from FL to NC. Their trucks worked well. I would give them 5 stars, but unfortunately, the trucks I picked up during the last two rentals were not very well cleaned. In fact, the next-to-last truck I rented was filthy and had an odor of cigarette smoke (smoking is supposed to be prohibited in the trucks). At least Penske offered my a small refund of a portion of that rental. Overall I would recommend them.

Great customer service

Our local guy was fantastically helpful!

The cost was very competitive and the equipment in excellent condition.

They cost of using the truck was very reasonable.

Penske truck was as expected and operated without any problems.

Trucks are clean, well maintained and prices are definitely better than competitors.

There were some initial mistakes with having the truck we wanted, but they resolved them satisfactorily,.

I will always use Penske for truck rental. Their trucks are very clean and shiny on the outside and just as clean on the inside. They may cost a little more but much better than Uhaul, or especially Budget in quality. I've used Penske several times before as well as those other companies but once I got a Penske truck, I decided that was the company for me. Customer service was great. Truck runs great. Can't think of a negative.

They charged us over $160in security deposits that we didn't know about until we picked up the trick.

Would have given excelent except the rental moving blankets were small and some very thin. Also online they had the larger 22 and 26' trucks as diesel, when I got there they only had gas, which increased my fuel cost and lost time having to fuel every 3.5 hours.

Excellent experience. Highly recommend!

Great truck, never gave us any problems. We drove the 26 footer ourselves from Miami to Phoenix, smooth ride.

The truck was not stable. Kept having service lights on and ABS warnings. The initial pick up wasn't at the location so had to use uber to be taken to the second address. Overall it was decent but I would never drive a truck again if you are not used to such a large vehicle.

This is my 5th time using a Penske truck and I was not dissappointed. The truck was in good condition and my sweet husband who got to drive it had no issues on our journey! We will be renting another again next week and finishing our move.

Rented my 16-foot Penske truck through Home Dept - had to travel to the Home Dept location that had the equipment - a 30 minute drive - but they shaved a couple dollars off for my inconvenience. Other than the time it took to wait in line at the Customer Service desk to get checked out and returned, the truck, process and rental experience were favorable.

I rented the 26 foot diesel truck. It was more than enough room for my things. Having a diesel truck was certainly nice. It had enough power going uphill. The truck was clean and well maintained.

The trailer lights on our car carrier did not work when we got to the Home Depot lot to pick up our moving truck + car carrier. The rental rep got on the phone and got us a new set-up within the hour (w/ truck size upgrade) and gave us a sizeable discount.

Estimate over phone same price charged

Good instructions at pick up . Drop off went smoothly . Rep was pleasant and professional

Nice new clean truck

Their prices were insanely cheaper than everyone else, the truck drove super smooth and the check in and out was a breeze. The only issue I had was with the AAA discount because the employee put my information in wrong so I wasn't able to utilize that.

The only rental truck that I could find to hold all my stuff. The truck was new with only 4100 miles on it. Nice and clean. The people great to work with.

The truck was the largest among the rentals and service was excellent.

Our truck wasn't ready at the scheduled pickup time, but they substituted another truck so we didn't have to wait. They also forgot the hand truck but had one waiting when we came back. We had no real issues, and drop off was quick and easy.

best ruck and best price

I always use Penske. Reliable trucks with 24/7 roadside assistance, AAA discount if a member, and flat rate for the truck (no charge for mileage). The specific location we used wasn't as prepared as I am used to with Penske. They had to get fuel, and the check engine light came on during the driver's return trip. We received the truck an hour late, but they discounted $100 from my bill and gave us an appliance dolly free of charge (which came in handy). Even when things don't go exactly right, Penske does their best to provide good customer service. Will continue to use them for future moves.

Out truck was late but the operator did stay in tough. The truck was 2 hrs late.

Great experience! I got an almost brand new truck (1500 miles on it when I started) which got us across the country as comfortably as could be expected. I’ll definitely use Penske again for other truck rental needs.

Robin Duva took care of me!! Thank you!

We were lucky enough to get a new truck which made the travel time much nicer. The pick up location was close to our home and the rental people provided us with a thorough run down on the truck. The drop off location was even easier.

16’ truck drove well, though we had leakage of the roof after some rain that ruined multiple couch cushions and boxes.

The truck was affordable and the process to get and drop off seamless. I requested a 22 foot truck and got a 26 foot which was really no biggy aside I was not used to driving a truck that big with a car being towed. The AC worked but only after getting some moving air through it after 20-30 minutes, the pads I got with it where mixed bag. Some where good thick pads, the rest where thin felt pads that ripped easily and offered no protection.

Clean and easy to operate trucks.

Overcharged for truck was not smooth ride claimed did not have any trucks available but customer service found that he did have one so then he gave it to us when we came back and try to charge us for additional hour

Reliable as always, only negative was the furniture pads were very thin and not of great quality.

With the exception of a fiasco caused by the Home Depot clerk where I rented the truck, the truck was great.

I was only going one way. I thought the price was a little pricey but I needed to move. I was moving from Kansas to Maryland. The truck was a 16'. It also did not have a CD player or power windows. They were great with me moving up the move date a day. . I would rent from Penske again. Had no issues with the truck. The truck ran fine. I would recommend this company. Debby from MD

The truck we rented was in excellent shape and customer service was great throughout the process, but the pickup location was short on moving blankets (only 8 of 2 dozen requested) and furniture dollies (0 of 2 requested). We ended up having to purchase a dozen moving blankets from a local retailer--this alone ended up costing about one-sixth of the Penske truck. Luckily our movers had furniture dollies with them.

This worked well for what we had to move. The pick up and drop off were very easy. The truck was in good condition and I would use them again.

Ready for pick up on time and clean and gassed up. Only there 30 minutes for pick up. 26 foot truck ran very well, even through the mountains. Drop off was made very easy. Good trip and great truck.

the car hauler trailer was very poor condition. however we made it without issues

My rental truck was ready for me, the paperwork was minimal and the person taking care of me was very friendly and efficient. I would definitely use them again.

Penske truck rental is affordable and easy. The trucks are new and clean.

Facility staff is helpful and efficient; truck works fine; return is easy.

Great service. Modern equipment.