The truck was a good price for the size, and we were pleased with the ease of drop off.

DEF not full even after I requested a truck with the DEF filled

I have never had a problem with using Penske trucks. The trucks are clean and in great condition. I always use Penske trucks.

Penske in Arlington, Va., is absolutely terrific. Everything was ready to go on time and couldn't have been more efficient and friendly. The truck was problem free.

Penske worked out great. It was an easy pick-up and drop-off, the truck was in great condition, and they were reasonably priced for a cross-country move. Will definitely be using them again!

cLEAN well maintained equipment

Truck was right size. Traveled in rain and cab leaked down my back in drivers seat. A little uncomfortable atvtimes

Exactly as advertised. Bucket seats are much more comfy than the UHaul bench seating. Space for the dog in between the two seats. Hauled a 4x4 SUV on a trailer without any issues.

The truck rental worked out great. My only issue was with the person at Home Depot who checked me out. She was not friendly, and didn't look at the order and missed getting my packing blankets and dolly loaded until I remembered it and said something. She had an attitude when I didn't want to sign off on the damage on the truck without seeing it first. She also assured me that the return location information was in the packet she handed me and it was NOT. She didn't act like she liked her job much. She mentioned some extra insurance to me that was apparently beyond the initial insurance that I took, and said that the 3 different types of insurance were $7, $5, and $14 for 3 days. I questioned her about the charges for this several times and she said it was that price for 3 days. After she rang up the transaction, the bill came to way more than I expected and I questioned her. THEN she said that the insurance was a PER DAY charge for each, not for 3 days! Big difference! She did not apologize or seem phased by this at all or try to correct it. It seemed to take a bit long for her to check me out - and I rented U-Hauls for a long time, so I know it should go faster than that, especially since they had all my info from online. As I mentioned, the truck itself worked out great. The truck itself cost me $305 + insurances + dolly + 3 dozen packing blankets = $547

We made it without any difficulties with the truck. Overall the truck was fine

Excellent trucks and customer service. This will be my preferred moving company.

Good experience with Penske one way truck rental program. Was able to whittle the cost down a little by booking with an agent online after gathering competitor prices. Truck was ready to go at pick up time, was clean and ran well. Drop off location was easy to find.

They gave us the wrong dolly for our car and then we had to wait till the next day to get the right one and then my husband had to go to pick it up at a different place

Have used Penske a couple times now. I like them because their trucks seem to be very well maintained which is important when driving thousands of miles.

Brand new truck, very easy to drive. First time for driving a moving truck and trailer and we made it safe. Trailer was easy to load and work with.

I like dealing with Penske I use them every time we have moved. They have nice trucks and pleasant people behind the counters

Only issue with the truck rental was they forgot to include the pads that I had rented, so I had to go back to the station to pick them up. Everything else was good; I would rent a Penske truck again.

Love the truck. It is brand new and drives real well.

Brand new truck, comfortable ride, ample room for move. Super convenient pick up right at storage unit!

This option worked well for us as it was the least expensive way we found to move our graduate student daughter. WE had to use the 16 ft truck in order to pull the car carrier, but we only filled it half full. The driver's seat was uncomfortable, but the truck was otherwise fine. Customer service was good all around.

The 16ft truck was waiting for us when we arrived and was plenty big enough for all of our items.

Excellent, nice to use a real truck company.

Great, I'd recommend them

good. But I would not rent them through Home depot ever again.

Penske cost a tad more than others, but the 26' moving truck had both a hydraulic lift and a ramp. We used both during the move. The lift for the upright piano. The ramp for handtrucks hauling boxes, bookshelves, and such.

Pick up and drop off were super fast at the Home Depot. Truck ran great and held a lot of stuff. Would definitely use again!

Penske made it way easier for me than U-Haul ever has. Everyone made it effortless, and they were actually professionals caring about where you were going and how they could help you get there. I will definitely rent Penske for long hauls if I do any more in the future.

Awesome, great trucks, great prices, and great folks at the Home Depot #1538 , Colorado Springs rental counter!

Awesome, great trucks, great prices, and great folks at the Home Depot #1538 rental counter!

It was a new truck that drove well. The agent at Home Depot who helped us was very nice, helpful, prepared, and generous. The truck was clean inside and out.

I love that I can rent a truck one way. It worked out well with my move. The truck was in good condition and had air conditioner. This is the second time I have used Penske. I would definitely use them again.

New Truck...literally had less the 4K miles on it.

A little pricey if you can't get the AAA discount but good.

Agent on site was helpful and informative. We wound up getting a smaller truck and it was awesome.

Truck was not ready on time. Radio was non functional, windshield wipers needed replacing and the AC was borderline.

Great truck, great AC, cruise control and easy to drive once you are used to it's huge size (26 footer). A little more power going up the hills and mountains would have been nice.

Truck performed well, except on some big long grades where it just didn't have the power to stay at freeway speed.

We rented a 12 foot Penske truck to drive from NYC to Houston with the equivalent of a one-bedroom worth of stuff. The rental place gave us a new truck, which was very nice (all the cords and hookups we could ever need), and it was in great condition. We booked online to get a discount and used AAA. Penske's customer service was overall good, though the fees incurred for cashless tolls in the Northeast are a bit high. I would have preferred to rent an EZPass.

Easy to do busy with. No problems. Check in and check out went quickly and smoothly.

The truck is new. They kept me in the loop during the whole rental process. Best deal of all the reputable truck rentals. I haven't driven it to my destination yet or dropped it off. So far so good.

Truck was brand new, only 9,000 miles. Very clean inside.

They had all the amenities I needed for a long trip.

Very easy to work with, traveling long distance in the truck was comfortable.

Had 2 26ft trucks and car dolly. Penske trucks clean, modern and hard workers

Penske was extremely helpful and accommodating, even letting me rent more moving blankets last minute. I did the whole thing online, and they were very helpful.

I am disappointed in Penske. It took 3 trucks to get me one that was ready for use. First one needed an oil change, 2nd one the transmission wouldn't work. Even the 3rd one didn't have taillights working. I expected the truck I reserved to be ready and working.....will probably use Budget next time.

Was great and easy to use!

The night before the move, Penske notified me that my 26 foot truck is not available, despite assuring me two days prior that it is definitely confirmed. More empty promises ("we will get you the truck in a few hours" "tomorrow"), followed by radio silence. Thankfully, I was able to find a 20 footer at Uhaul. Penske really screwed me and showed ZERO remorse. Worst customer service among all truck rental companies. Avoid!!!