Penske® Reviews

Venkatachalam M

Lexington, MA
Wrote a review on 8/24/2017
Penske Truck Review
(4 out of 5 rating)

I might use them again.

Distance: 200 mi
Cost: $680
Per. Mile: $3.40
SqFt. Moved: 1,300

Lee S

Phoenix, AZ
Wrote a review on 8/23/2017
Penske Truck Review
(5 out of 5 rating)

The staff was very helpful. The price was great and the truck handled beautifully. Penske staff made it very easy to rent and return the truck.

Distance: 300 mi
Cost: $300
Per. Mile: $1.00
SqFt. Moved: 800

Russell H

Macomb, MI
Wrote a review on 8/22/2017
Penske Truck Review
(5 out of 5 rating)

Truck was ready and in good condition when we picked it up. We would use Penske Truck Rental in the future.

Distance: 1,200 mi
Cost: $1,060
Per. Mile: $0.88
SqFt. Moved: 2,100

Pamela V

Chicago, IL
Wrote a review on 8/21/2017
Penske Truck Review
(4 out of 5 rating)

The truck was ready early but had not been cleaned and their hose was broken. Everything else was good.

Distance: 700 mi
Cost: $650
Per. Mile: $0.93
SqFt. Moved: 300

Douglas J

Wooster, OH
Wrote a review on 8/21/2017
Penske Truck Review
(5 out of 5 rating)

One way rental of 16' truck - almost new truck, clean, easy to drive, and affordable.

Distance: 1,800 mi
Cost: $550
Per. Mile: $0.31
SqFt. Moved: 400

Dana S

Issaquah, WA
Wrote a review on 8/21/2017
Penske Truck Review
(5 out of 5 rating)

Excellent expletive to work with! Would use again and recommend!

Distance: 175 mi
Cost: $290
Per. Mile: $1.66
SqFt. Moved: 1,800

Donna C

Chesterfield, NJ
Wrote a review on 8/21/2017
Penske Truck Review
(5 out of 5 rating)

No problems with truck, efficient, convenient locations for pick up and drop off

Distance: 700 mi
Cost: $900
Per. Mile: $1.29
SqFt. Moved: 2,300

Donna C

Tellico Plains, TN
Wrote a review on 8/21/2017
Penske Truck Review
(5 out of 5 rating)

Great experience with Penske Truck Rental - no problems with the truck - easy to drive

Distance: 700 mi
Cost: $900
Per. Mile: $1.29
SqFt. Moved: 2,300

Michelle K

Austin, TX
Wrote a review on 8/20/2017
Penske Truck Review
(4 out of 5 rating)

The truck was a good price for the size, and we were pleased with the ease of drop off.

Distance: 1,400 mi
Cost: $1,800
Per. Mile: $1.29
SqFt. Moved: 400

Ken Y

Cape Coral, FL
Wrote a review on 8/20/2017
Penske Truck Review
(4 out of 5 rating)

DEF not full even after I requested a truck with the DEF filled

Distance: 3,000 mi
Cost: $1,900
Per. Mile: $0.63
SqFt. Moved: 1,800

Gary P

Ypsilanti, MI
Wrote a review on 8/19/2017
Penske Truck Review
(5 out of 5 rating)

I have never had a problem with using Penske trucks. The trucks are clean and in great condition. I always use Penske trucks.

Distance: 133 mi
Cost: $150
Per. Mile: $1.13
SqFt. Moved: 1,400

Amanda S

Arlington, VA
Wrote a review on 8/18/2017
Penske Truck Review
(5 out of 5 rating)

Penske in Arlington, Va., is absolutely terrific. Everything was ready to go on time and couldn't have been more efficient and friendly. The truck was problem free.

Distance: 1,100 mi
Cost: $908
Per. Mile: $0.83
SqFt. Moved: 1,000

Kathryn W

Orlando, FL
Wrote a review on 8/18/2017
Penske Truck Review
(5 out of 5 rating)

Penske worked out great. It was an easy pick-up and drop-off, the truck was in great condition, and they were reasonably priced for a cross-country move. Will definitely be using them again!

Distance: 1,200 mi
Cost: $800
Per. Mile: $0.67
SqFt. Moved: 1,000

Thomas E

Raleigh, NC
Wrote a review on 8/17/2017
Penske Truck Review
(5 out of 5 rating)

cLEAN well maintained equipment

Distance: 600 mi
Cost: $500
Per. Mile: $0.83
SqFt. Moved: 750

Mike S

Greenwood, SC
Wrote a review on 8/17/2017
Penske Truck Review
(4 out of 5 rating)

Truck was right size. Traveled in rain and cab leaked down my back in drivers seat. A little uncomfortable atvtimes

Distance: 265 mi
Cost: $350
Per. Mile: $1.32
SqFt. Moved: 800

Michael W

Elmhurst, IL
Wrote a review on 8/16/2017
Penske Truck Review
(5 out of 5 rating)

Exactly as advertised. Bucket seats are much more comfy than the UHaul bench seating. Space for the dog in between the two seats. Hauled a 4x4 SUV on a trailer without any issues.

Distance: 1,000 mi
Cost: $1,300
Per. Mile: $1.30
SqFt. Moved: 900

Sharon O

Minneapolis, MN
Wrote a review on 8/16/2017
Penske Truck Review
(5 out of 5 rating)

The truck rental worked out great. My only issue was with the person at Home Depot who checked me out. She was not friendly, and didn't look at the order and missed getting my packing blankets and dolly loaded until I remembered it and said something. She had an attitude when I didn't want to sign off on the damage on the truck without seeing it first. She also assured me that the return location information was in the packet she handed me and it was NOT. She didn't act like she liked her job much. She mentioned some extra insurance to me that was apparently beyond the initial insurance that I took, and said that the 3 different types of insurance were $7, $5, and $14 for 3 days. I questioned her about the charges for this several times and she said it was that price for 3 days. After she rang up the transaction, the bill came to way more than I expected and I questioned her. THEN she said that the insurance was a PER DAY charge for each, not for 3 days! Big difference! She did not apologize or seem phased by this at all or try to correct it. It seemed to take a bit long for her to check me out - and I rented U-Hauls for a long time, so I know it should go faster than that, especially since they had all my info from online. As I mentioned, the truck itself worked out great. The truck itself cost me $305 + insurances + dolly + 3 dozen packing blankets = $547

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Cost: $305
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SqFt. Moved:

Lee S

Denver, CO
Wrote a review on 8/15/2017
Penske Truck Review
(4 out of 5 rating)

We made it without any difficulties with the truck. Overall the truck was fine

Distance: 1,250 mi
Cost: $1,300
Per. Mile: $1.04
SqFt. Moved: 1,600

Josh M

Dallas, TX
Wrote a review on 8/15/2017
Penske Truck Review
(5 out of 5 rating)

Excellent trucks and customer service. This will be my preferred moving company.

Distance: 500 mi
Cost:
Per. Mile:
SqFt. Moved: 2,200

Elizabeth J

Houston, TX
Wrote a review on 8/14/2017
Penske Truck Review
(5 out of 5 rating)

Good experience with Penske one way truck rental program. Was able to whittle the cost down a little by booking with an agent online after gathering competitor prices. Truck was ready to go at pick up time, was clean and ran well. Drop off location was easy to find.

Distance: 500 mi
Cost: $300
Per. Mile: $0.60
SqFt. Moved: 2,500

Karen S

Schaumburg, IL
Wrote a review on 8/10/2017
Penske Truck Review
(2 out of 5 rating)

They gave us the wrong dolly for our car and then we had to wait till the next day to get the right one and then my husband had to go to pick it up at a different place

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Mark B

Surprise, AZ
Wrote a review on 8/9/2017
Penske Truck Review
(5 out of 5 rating)

Have used Penske a couple times now. I like them because their trucks seem to be very well maintained which is important when driving thousands of miles.

Distance: 1,300 mi
Cost: $800
Per. Mile: $0.62
SqFt. Moved: 1,200

Diana L

Jackson, MI
Wrote a review on 8/7/2017
Penske Truck Review
(5 out of 5 rating)

Brand new truck, very easy to drive. First time for driving a moving truck and trailer and we made it safe. Trailer was easy to load and work with.

Distance: 900 mi
Cost: $1,200
Per. Mile: $1.33
SqFt. Moved:

Daniel M

Ormond Beach, FL
Wrote a review on 8/5/2017
Penske Truck Review
(5 out of 5 rating)

I like dealing with Penske I use them every time we have moved. They have nice trucks and pleasant people behind the counters

Distance: 5 mi
Cost: $180
Per. Mile: $36.00
SqFt. Moved: 1,200

georgia c

Kingston, MA
Wrote a review on 8/4/2017
Penske Truck Review
(4 out of 5 rating)

Only issue with the truck rental was they forgot to include the pads that I had rented, so I had to go back to the station to pick them up. Everything else was good; I would rent a Penske truck again.

Distance: 15 mi
Cost: $125
Per. Mile: $8.33
SqFt. Moved: 2,400

Pollyn C

Cheswick, PA
Wrote a review on 8/4/2017
Penske Truck Review
(5 out of 5 rating)

Love the truck. It is brand new and drives real well.

Distance: 100 mi
Cost: $146
Per. Mile: $1.46
SqFt. Moved: 1,000

Dawn H

Grovetown, GA
Wrote a review on 8/4/2017
Penske Truck Review
(5 out of 5 rating)

Brand new truck, comfortable ride, ample room for move. Super convenient pick up right at storage unit!

Distance: 15 mi
Cost: $150
Per. Mile: $10.00
SqFt. Moved: 3,110

Damian G

College Station, TX
Wrote a review on 8/3/2017
Penske Truck Review
(4 out of 5 rating)

This option worked well for us as it was the least expensive way we found to move our graduate student daughter. WE had to use the 16 ft truck in order to pull the car carrier, but we only filled it half full. The driver's seat was uncomfortable, but the truck was otherwise fine. Customer service was good all around.

Distance: 896 mi
Cost: $1,100
Per. Mile: $1.23
SqFt. Moved: 600

Amanda H

Chicago, IL
Wrote a review on 8/3/2017
Penske Truck Review
(5 out of 5 rating)

The 16ft truck was waiting for us when we arrived and was plenty big enough for all of our items.

Distance: 11 mi
Cost: $150
Per. Mile: $13.64
SqFt. Moved:

Michael L

Saint Augustine, FL
Wrote a review on 8/2/2017
Penske Truck Review
(5 out of 5 rating)

Excellent, nice to use a real truck company.

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Walter G

Washington, DC
Wrote a review on 8/2/2017
Penske Truck Review
(5 out of 5 rating)

Great, I'd recommend them

Distance: 1,500 mi
Cost: $1,000
Per. Mile: $0.67
SqFt. Moved: 800

Gyu S

Bryan, TX
Wrote a review on 8/1/2017
Penske Truck Review
(5 out of 5 rating)

good. But I would not rent them through Home depot ever again.

Distance: 10 mi
Cost: $120
Per. Mile: $12.00
SqFt. Moved: 1,000

William A

Griffin, GA
Wrote a review on 8/1/2017
Penske Truck Review
(5 out of 5 rating)

Penske cost a tad more than others, but the 26' moving truck had both a hydraulic lift and a ramp. We used both during the move. The lift for the upright piano. The ramp for handtrucks hauling boxes, bookshelves, and such.

Distance: 100 mi
Cost: $220
Per. Mile: $2.20
SqFt. Moved: 2,400

Leah T

Richardson, TX
Wrote a review on 8/1/2017
Penske Truck Review
(5 out of 5 rating)

Pick up and drop off were super fast at the Home Depot. Truck ran great and held a lot of stuff. Would definitely use again!

Distance: 300 mi
Cost: $400
Per. Mile: $1.33
SqFt. Moved: 1,000

RJ B

Arlington, VA
Wrote a review on 7/31/2017
Penske Truck Review
(5 out of 5 rating)

Penske made it way easier for me than U-Haul ever has. Everyone made it effortless, and they were actually professionals caring about where you were going and how they could help you get there. I will definitely rent Penske for long hauls if I do any more in the future.

Distance: 250 mi
Cost: $320
Per. Mile: $1.28
SqFt. Moved: 1,200

John L

Colorado Springs, CO
Wrote a review on 7/30/2017
Penske Truck Review
(5 out of 5 rating)

Awesome, great trucks, great prices, and great folks at the Home Depot #1538 , Colorado Springs rental counter!

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John L

Colorado Springs, CO
Wrote a review on 7/30/2017
Penske Truck Review
(5 out of 5 rating)

Awesome, great trucks, great prices, and great folks at the Home Depot #1538 rental counter!

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paul A

Saint Louis, MO
Wrote a review on 7/30/2017
Penske Truck Review
(5 out of 5 rating)

It was a new truck that drove well. The agent at Home Depot who helped us was very nice, helpful, prepared, and generous. The truck was clean inside and out.

Distance: 900 mi
Cost: $600
Per. Mile: $0.67
SqFt. Moved: 900

Diane L

Norman, OK
Wrote a review on 7/30/2017
Penske Truck Review
(5 out of 5 rating)

I love that I can rent a truck one way. It worked out well with my move. The truck was in good condition and had air conditioner. This is the second time I have used Penske. I would definitely use them again.

Distance: 150 mi
Cost: $650
Per. Mile: $4.33
SqFt. Moved: 750

Jason K

Eugene, OR
Wrote a review on 7/29/2017
Penske Truck Review
(5 out of 5 rating)

New Truck...literally had less the 4K miles on it.

Distance: 1,800 mi
Cost: $850
Per. Mile: $0.47
SqFt. Moved: 3,000

Valerie P

Streetsboro, OH
Wrote a review on 7/29/2017
Penske Truck Review
(4 out of 5 rating)

A little pricey if you can't get the AAA discount but good.

Distance: 20 mi
Cost: $165
Per. Mile: $8.25
SqFt. Moved: 225

Tom F

Fancy Gap, VA
Wrote a review on 7/27/2017
Penske Truck Review
(5 out of 5 rating)

Agent on site was helpful and informative. We wound up getting a smaller truck and it was awesome.

Distance: 225 mi
Cost: $170
Per. Mile: $0.76
SqFt. Moved: 1,400

Salvatore F

Saint Augustine, FL
Wrote a review on 7/25/2017
Penske Truck Review
(3 out of 5 rating)

Truck was not ready on time. Radio was non functional, windshield wipers needed replacing and the AC was borderline.

Distance: 1,000 mi
Cost: $2,500
Per. Mile: $2.50
SqFt. Moved: 2,500

Brian N

Carlsbad, CA
Wrote a review on 7/24/2017
Penske Truck Review
(5 out of 5 rating)

Great truck, great AC, cruise control and easy to drive once you are used to it's huge size (26 footer). A little more power going up the hills and mountains would have been nice.

Distance: 2,040 mi
Cost: $2,800
Per. Mile: $1.37
SqFt. Moved: 1,500

Brian N

Paris, TN
Wrote a review on 7/24/2017
Penske Truck Review
(5 out of 5 rating)

Truck performed well, except on some big long grades where it just didn't have the power to stay at freeway speed.

Distance: 2,030 mi
Cost: $2,800
Per. Mile: $1.38
SqFt. Moved: 1,500

Kristin O

Brooklyn, NY
Wrote a review on 7/24/2017
Penske Truck Review
(5 out of 5 rating)

We rented a 12 foot Penske truck to drive from NYC to Houston with the equivalent of a one-bedroom worth of stuff. The rental place gave us a new truck, which was very nice (all the cords and hookups we could ever need), and it was in great condition. We booked online to get a discount and used AAA. Penske's customer service was overall good, though the fees incurred for cashless tolls in the Northeast are a bit high. I would have preferred to rent an EZPass.

Distance: 1,700 mi
Cost: $2,200
Per. Mile: $1.29
SqFt. Moved: 500

Lori S

Monument, CO
Wrote a review on 7/23/2017
Penske Truck Review
(5 out of 5 rating)

Easy to do busy with. No problems. Check in and check out went quickly and smoothly.

Distance: 15 mi
Cost: $90.00
Per. Mile: $6.00
SqFt. Moved: 4,000

Kathryn V

Marana, AZ
Wrote a review on 7/22/2017
Penske Truck Review
(5 out of 5 rating)

The truck is new. They kept me in the loop during the whole rental process. Best deal of all the reputable truck rentals. I haven't driven it to my destination yet or dropped it off. So far so good.

Distance: 1,800 mi
Cost: $800
Per. Mile: $0.44
SqFt. Moved: 900

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