Penske® Reviews

Karen B

Pooler, GA
Wrote a review on 6/6/2017
Penske Truck Review
(5 out of 5 rating)

Everything was perfect.

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James G

Winter Springs, FL
Wrote a review on 6/5/2017
Penske Truck Review
(4 out of 5 rating)

Truck had mechanical issues, but Penske adjusted the bill.

Distance: 1,020 mi
Cost: $1,700
Per. Mile: $1.67
SqFt. Moved: 1,800

Cody P

Phoenix, AZ
Wrote a review on 6/4/2017
Penske Truck Review
(4 out of 5 rating)

Truck was great! Ride was not as bad as I thought it would be! Glad it was a bench seat! Very smooth ride (even on the rough roads). :)

Distance: 1,600 mi
Cost: $1,610
Per. Mile: $1.01
SqFt. Moved: 960

MAREK K

Oak Park, IL
Wrote a review on 6/1/2017
Penske Truck Review
(5 out of 5 rating)

The customer service nice and very helpful

Distance: 1,800 mi
Cost: $4,000
Per. Mile: $2.22
SqFt. Moved: 1,400

Phil K

Forney, TX
Wrote a review on 5/31/2017
Penske Truck Review
(4 out of 5 rating)

The truck ran well and was clean when picked up. However, the truck needed DEF twice during our drive. Penske reimbursed me, but it would have been great to not worry about it. Also, the pickup location did not have the damage forms on hand.

Distance: 1,500 mi
Cost: $2,100
Per. Mile: $1.40
SqFt. Moved: 2,000

Janae S

Tampa, FL
Wrote a review on 5/31/2017
Penske Truck Review
(4 out of 5 rating)

So far so good. Just started the move today.

Distance: 1,400 mi
Cost: $450
Per. Mile: $0.32
SqFt. Moved: 1,250

Deb B

Chicago, IL
Wrote a review on 5/31/2017
Penske Truck Review
(2 out of 5 rating)

Moved the pick up location at last minute, did not have the hand truck available as ordered, we had to use HD and return it to a different location than the drop off location, so and it was not a good start to the day. The truck itself was in very good condition, and customer service was responsive to making things better, but we lost an hour of moving time over the issues, and had to travel to extra locations to return the dolly from the truck itself, things that meant a lot in terms of a smooth move. I have used Penske in the last without issue, this was probably a one-off occurrence, so would try them again, only because customer service was able to provide solutions.

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Bryan M

Van Alstyne, TX
Wrote a review on 5/31/2017
Penske Truck Review
(5 out of 5 rating)

A bit of a rough start but once the wheels were rolling... All is well that ends well.

Distance: 96 mi
Cost:
Per. Mile:
SqFt. Moved: 1,800

April C

Norcross, GA
Wrote a review on 5/31/2017
Penske Truck Review
(5 out of 5 rating)

I have used Penske for every move. The trucks and trailers are always in excellent condition. We have always moved long distance 400+ miles and have never had a problem. Their customer service is perfect every time. I initially used them because they have great pricing for one way moves. They offer great discounts including online reservation discount and military. I have used them for all 7 of my moves and would use them again. I recommend them all the time to anyone moving.

Distance: 500 mi
Cost: $800
Per. Mile: $1.60
SqFt. Moved: 2,000

Melissa W

Frederick, MD
Wrote a review on 5/30/2017
Penske Truck Review
(5 out of 5 rating)

Good value and easy to pickup and return at Home Depot.

Distance: 650 mi
Cost: $500
Per. Mile: $0.77
SqFt. Moved: 1,000

Kyle O

Houston, TX
Wrote a review on 5/29/2017
Penske Truck Review
(2 out of 5 rating)

Loaded up first truck and found an issue with wiring. Second truck given had blinker issues. Third did the job. Whole ordeal cost us a day of our trip.

Distance: 1,200 mi
Cost: $1,400
Per. Mile: $1.17
SqFt. Moved: 750

Rich H

Bixby, OK
Wrote a review on 5/29/2017
Penske Truck Review
(4 out of 5 rating)

Truck was perfect for my move

Distance: 780 mi
Cost: $750
Per. Mile: $0.96
SqFt. Moved:

Kari M

Wildomar, CA
Wrote a review on 5/27/2017
Penske Truck Review
(5 out of 5 rating)

Dale at Penske was helpful, and I was off in the rental truck in a flash.

Distance: 20 mi
Cost: $60.00
Per. Mile: $3.00
SqFt. Moved: 1,250

Athina B

Charlotte, NC
Wrote a review on 5/24/2017
Penske Truck Review
(5 out of 5 rating)

Nice clean truck. Friendly service. One way rental.

Distance: 375 mi
Cost: $220
Per. Mile: $0.59
SqFt. Moved: 1,500

Athina B

Midlothian, VA
Wrote a review on 5/24/2017
Penske Truck Review
(5 out of 5 rating)

Clean truck. Friendly service.

Distance: 375 mi
Cost: $225
Per. Mile: $0.60
SqFt. Moved: 1,500

Jay B

Westbrook, ME
Wrote a review on 5/22/2017
Penske Truck Review
(5 out of 5 rating)

Picked the truck up in South Carolina, along with a car trailer. The truck was clean and had low miles, which settled some worries I had about renting a truck for a long distance move. Dropped off in Scarborough, Maine and the gentleman was just as polite as the one in South Carolina.

Distance: 1,070 mi
Cost: $1,400
Per. Mile: $1.31
SqFt. Moved: 1,000

Mandy C

Denver, CO
Wrote a review on 5/21/2017
Penske Truck Review
(5 out of 5 rating)

I used a Penske truck due to budget constraints. The truck was in excellent shape and got really good gas mileage for the size of the truck. I actually had room left over from my 1 bedroom apt. and could have gone down to a 12' truck, but the 16' worked well.

Distance: 900 mi
Cost: $550
Per. Mile: $0.61
SqFt. Moved: 625

Pat C

Fort Mill, SC
Wrote a review on 5/20/2017
Penske Truck Review
(5 out of 5 rating)

26 ft truck moved. Everything in one load. Would preferred large wheel hand truck for more efficient softer moving of large items

Distance: 21 mi
Cost: $250
Per. Mile: $11.90
SqFt. Moved: 1,200

Charles J

North Canton, OH
Wrote a review on 5/17/2017
Penske Truck Review
(5 out of 5 rating)

What a load and what a successful trip.

Distance: 1,489 mi
Cost: $1,700
Per. Mile: $1.14
SqFt. Moved: 2,000

Joni H

Mount Pleasant, SC
Wrote a review on 5/16/2017
Penske Truck Review
(2 out of 5 rating)

The Penske truck broke down several times over our long distance move (from California to South Carolina). The company was responsive in a respectable amount of time, however, it was still stressful to deal with a broken down moving truck.

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David M

South Elgin, IL
Wrote a review on 5/15/2017
Penske Truck Review
(5 out of 5 rating)

Great truck but since I had never driven a 26 ft. a little review would have been nice. Not hard to figure out and I was surprised how easy a truck this size was to drive.

Distance: 370 mi
Cost: $560
Per. Mile: $1.51
SqFt. Moved: 1,400

Dean S

Hixson, TN
Wrote a review on 5/14/2017
Penske Truck Review
(3 out of 5 rating)

Nothing wrong and nothing special.

Distance: 450 mi
Cost: $834
Per. Mile: $1.85
SqFt. Moved: 840

Denise V

Harbeson, DE
Wrote a review on 5/12/2017
Penske Truck Review
(5 out of 5 rating)

Great trucks - we've used them several times. They are clean and well maintained.

Distance: 700 mi
Cost: $2,500
Per. Mile: $3.57
SqFt. Moved: 3,000

Paula S

Colorado Springs, CO
Wrote a review on 5/10/2017
Penske Truck Review
(5 out of 5 rating)

Penske is very convenient for pick up/drop off.

Distance: 7 mi
Cost: $125
Per. Mile: $17.86
SqFt. Moved: 1,500

Mark S

Gaithersburg, MD
Wrote a review on 5/9/2017
Penske Truck Review
(5 out of 5 rating)

We went with Penske because U haul and Ryder were unavailable in the size we wanted. Looked around at who else rents one way and found Penske

Distance: 200 mi
Cost: $700
Per. Mile: $3.50
SqFt. Moved: 1,000

Chris D

El Segundo, CA
Wrote a review on 5/6/2017
Penske Truck Review
(5 out of 5 rating)

Never had a problem. No hassle as usual.

Distance: 10 mi
Cost: $60.00
Per. Mile: $6.00
SqFt. Moved: 250

Odalys Fundora O

Carrollton, TX
Wrote a review on 5/4/2017
Penske Truck Review
(3 out of 5 rating)

I found them to be a bit expensive and a lot of hidden fees. To top it off they gave me a rental truck with an expired registration.

Distance: 80 mi
Cost: $120
Per. Mile: $1.50
SqFt. Moved: 650

Joshua T

Parker, CO
Wrote a review on 5/2/2017
Penske Truck Review
(5 out of 5 rating)

Very easy to pick up the truck and return.

Distance: 888 mi
Cost: $1,400
Per. Mile: $1.58
SqFt. Moved: 1,500

Lisa P

Crystal River, FL
Wrote a review on 5/2/2017
Penske Truck Review
(3 out of 5 rating)

The truck leaked in the rain so my valuables were wet

Distance: 1,100 mi
Cost: $720
Per. Mile: $0.65
SqFt. Moved: 900

Alex Z

Trenton, NJ
Wrote a review on 5/2/2017
Penske Truck Review
(4 out of 5 rating)

Everything was as it should be.. nothing special

Distance: 50 mi
Cost: $240
Per. Mile: $4.80
SqFt. Moved: 1,100

connie s

Longs, SC
Wrote a review on 5/1/2017
Penske Truck Review
(5 out of 5 rating)

The. People at both Home Depot and Penske were great. The truck was uncomfortable the interior is poorly designed. Ourbw/c kept going on and off. I do not know if they have a long distance truck but they should. Our backs are still hurting and my husband has a bruised knee from the gear shift knob.

Distance: 431 mi
Cost: $1,250
Per. Mile: $2.90
SqFt. Moved: 2,500

Sandy O

Myrtle Beach, SC
Wrote a review on 4/30/2017
Penske Truck Review
(4 out of 5 rating)

The trucks were in very good condition. We were supplied with plenty of moving mats. We had 1 26 ft. truck and 1 16 ft truck

Distance: 600 mi
Cost: $1,800
Per. Mile: $3.00
SqFt. Moved: 2,900

Mike N

Albany, NY
Wrote a review on 4/27/2017
Penske Truck Review
(5 out of 5 rating)

The service was good, the staff knowledgeable and courteous. Everything went smoothly - truck rental, confirmation, the truck was there when needed, clean and in excellent condition. We chose an oversized truck - and it made the move so much easier. I chose them for their good reviews and I would definitely go back again.

Distance: 12 mi
Cost: $100
Per. Mile: $8.33
SqFt. Moved: 1,300

Suzanne C

Little Rock, AR
Wrote a review on 4/24/2017
Penske Truck Review
(4 out of 5 rating)

Nice knowledgeable person. Answered all my questions.

Distance: 500 mi
Cost: $500
Per. Mile: $1.00
SqFt. Moved: 2,200

Connie F

Blacksburg, VA
Wrote a review on 4/24/2017
Penske Truck Review
(5 out of 5 rating)

Our movers noticed one of the tires on our rental truck needed replacing. We called Penske and they sent someone out immediately to replace it. I've rented from them many times and have always been very pleased.

Distance: 200 mi
Cost: $350
Per. Mile: $1.75
SqFt. Moved: 600

Rick R

Bentonville, AR
Wrote a review on 4/23/2017
Penske Truck Review
(5 out of 5 rating)

Good truck. 26 foot, ran great, went donw the oad.

Distance: 900 mi
Cost: $1,000
Per. Mile: $1.11
SqFt. Moved: 1,900

Peter K

Greenwich, CT
Wrote a review on 4/23/2017
Penske Truck Review
(5 out of 5 rating)

A little bit pricey, but the truck I rented was literally brand new.

Distance: 1,000 mi
Cost: $1,800
Per. Mile: $1.80
SqFt. Moved:

Derek R

Mesa, AZ
Wrote a review on 4/21/2017
Penske Truck Review
(4 out of 5 rating)

It was a nearly new truck and performed well. My only complaint is that the cab hadn't been cleaned well, The windshield was extremely dirty and the worst thing was the horrible smell of cigarette smoke.

Distance: 450 mi
Cost: $1,400
Per. Mile: $3.11
SqFt. Moved: 1,200

Sharon C

Foley, AL
Wrote a review on 4/20/2017
Penske Truck Review
(5 out of 5 rating)

Cory in Tulsa was a huge help after I got a truck from a different location that broke down in the 1st 30 minutes if having it. Thanks Cory

Distance: 800 mi
Cost: $950
Per. Mile: $1.19
SqFt. Moved: 1,400

Bobbi H

Greensboro, NC
Wrote a review on 4/17/2017
Penske Truck Review
(5 out of 5 rating)

The entire process -scheduling, pickup, dropoff and payment- was hassle-free. I would use this company again.

Distance: 170 mi
Cost: $150
Per. Mile: $0.88
SqFt. Moved:

Myron W

Costa Mesa, CA
Wrote a review on 4/17/2017
Penske Truck Review
(5 out of 5 rating)

No problem with truck and carrier cross country.

Distance: 2,500 mi
Cost: $2,500
Per. Mile: $1.00
SqFt. Moved: 1,000

Audra W

Edison, NJ
Wrote a review on 4/10/2017
Penske Truck Review
(5 out of 5 rating)

Trucks was in good condition and kept very clean and modern.

Distance: 1 mi
Cost: $157
Per. Mile: $157
SqFt. Moved:

Lauren S

Playa Del Rey, CA
Wrote a review on 4/10/2017
Penske Truck Review
(5 out of 5 rating)

Easy convenient to get the truck at Home Depot. The truck was clean and easy to drive even across country- Arizona to California.

Distance:
Cost:
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SqFt. Moved:

Sarah M

Summerville, SC
Wrote a review on 4/10/2017
Penske Truck Review
(5 out of 5 rating)

Have always gone with Penske for my moves. They're a lot cheaper but always get the extra coverage for my driver. Have had no problems picking up or dropping off my truck. Haven't had problems with the hand trucks which were a lot better than what I was expecting.

Distance: 344 mi
Cost: $360
Per. Mile: $1.05
SqFt. Moved:

Michael K

Navarre, FL
Wrote a review on 4/9/2017
Penske Truck Review
(5 out of 5 rating)

Good truck, good value, easy pickup and dropoff

Distance: 900 mi
Cost: $1,300
Per. Mile: $1.44
SqFt. Moved: 2,500

Michael K

Marthasville, MO
Wrote a review on 4/3/2017
Penske Truck Review
(5 out of 5 rating)

Awesome company! I had a bad experience going through Home Depot and the Penske rep made it right and found a rental agent who cared. I moved from South Florida to Mid Missouri. Had a 2017 truck with 1200 miles on it! Made the drive much better having a new truck.

Distance: 1,200 mi
Cost: $1,250
Per. Mile: $1.04
SqFt. Moved: 1,700

Sunny P

Fredericksburg, VA
Wrote a review on 4/2/2017
Penske Truck Review
(5 out of 5 rating)

Great bang for the buck, as long as you don't have issues during the trip. The truck cab had excessive vibrations that transferred to the side mirrors.

Distance: 1,300 mi
Cost: $1,400
Per. Mile: $1.08
SqFt. Moved: 1,200

Herald G

Burlington, KY
Wrote a review on 4/2/2017
Penske Truck Review
(5 out of 5 rating)

Use penske for my business got good price

Distance: 25 mi
Cost: $25.00
Per. Mile: $1.00
SqFt. Moved: 1,150

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