Great. Safe and clean. Friendly efficient staff.

I'd used Penske before and ultimately was happy with Penske this time. However, I had ordered a 24 ft truck and was given a 28 ft truck (with wobbly steering). Even thought it was the 4th of July weekend, Penske towed the 28 ft truck and delivered a 16 ft (only one available) within 3-4 h. The new truck was wonderful. Easy to drive. My only other concern was the distance I had to travel to return the truck from my new home to the drop off (1 1/2 h away). Oregon might be growing, but it still has some frontier aspects!

The guy in Culver City stayed late as I was stuck in traffic. Bravo! Excellent customer service! The truck was new and very comfortable. I highly recommend them!

When the customer ask for the total cost, provide the whole cost with all fees and charges. So that the customer can budget all charges. I was given the wrong type of dolly which the movers couldn't use for moving boxes. It was return and No refund was credited. No one inform the customer that the deposit may take 7 business day before it will be returned. Over all good service. Thank you.

Penske was awesome - the truck had like 100 miles on it and was in excellent condition.

Our truck reservation was at 1 pm but our truck was late getting to our location. While we've used Penske before and had no problems, Penske does not guarantee a truck at your reservation time.

Penske was on top of things. Their online system was user-friendly and the customer service people I spoke with were helpful and informative. The 26' truck was clean and in great condition, and it drove like a dream for something so huge. No problems at all. I'd definitely rent a truck from them again.

Clean truck. Drove easy. Excellent check out and easy drop off. Thanks

roadside assistance was very helpful

James ensured, from first phone call to check out, that this was an exceptional experience. Spotless new truck with all the features I needed, impressive to the moving crew! I had not driven this kind of truck before, but James gave me the information to try and I am glad I have that experience now! Penske Lumberton was EXCEPTIONAL. I chose this company after extensive research - this company consistently had the highest review. James made sure that reputation was served very well at the Lumberton office. EXCEPTIONAL.

Loved the guys at Penske on 12th and Washington in Philadelphia. They were able to accommodate my needs when Uhaul didn't have any trucks available. The truck itself was great and well maintained.

We rented Penske trucks from CT. They were brand new...wonderful trucks.

Penske in Waterbury, CT. Speak with Jed Phillip. He was terrific to work with. We rented two trucks, a 26' and 16' plus 5 dozen blankets. (blankets are on the small size). The trucks were brand new, which was great. Everything worked without a hitch and we'd highly recommend Penske Rental for your next move.

Good truck got me to Orlando after a 1000 miles drive

Was the best price inthe market, the truck was fine got me through the 15 hour drive

I rented 2 - 26ft moving trucks. The website was great, they called to confirm my trucks and they gave me a great AAA discount. The trucks were newer and I had no issues.

Smart Move was an exceptional company to work with. They performed excellently on all of the promises of service and quality they made. Brandon in heaquarters, and Cody and Jason the crew, were all very professional. Additionally, the Cody and Jason were efficient and courteous, worked very hard, and did a superb job of loading our apartment belongs into our Penske truck in a stable and secure manner. I would use Smart Move, and the Cody and Jason again in a heartbeat!

26 foot truck from Penske (Home Depot) was great. The lift gate was perfect, especially for the piano.

used them before and they are a great company to use with cheaper rates than the others

26' truck worked well

Had no problems with the truck, and I went almost all the way across the country.

Freddy and Anthony were our movers. Both were very professional and fast workers. They were able to complete our load within the 2 hour minimum. We only had a 12 ft. box truck but Freddy was able to fit all of our heavy furniture into it - we still don't know how it did it! Highly recommend these two workers. Great job!

I had some issues with the billing, however Tamara advised me to call once my move was complete. I did and she not only took care of the issues, but was professional and very helpful. She was awesome!

The 26' truck only had about 4500miles on it. It drove really nicely,and of course was spotlessly clean. The whole event went very well.

Great vehicle for a cross-country move. Excellent customer service.

Truck rental was satisfactory, but wished we could have gotten a combo deal on the car dolly.

Truck broke down twice but Penske stepped and handled the issues to my satisfaction.

Excellent, great service from start to completion

Everyone was very helpful and the truck was nice and had low mileage (16 ft truck).

Penske Truck Rentals are the best. I have always received a relatively new truck from them when I move. This time the truck had just over 15,000 miles on it. Also, the truck had an auxiliary port for my phone that I used for listening to podcasts and GPS directions.

Rented a 16ft rental for a oneway trip to another state. Very affordable, clean & gives truck to you for 3 days. Staff very friendly

Amici checkout and it was reassuring knowing that my reservation guaranteed that a truck would be available (unlike Uhaul). Highly recommend. You get what you pay for!

$570 for truck; $75 for gas to refill.

Clean truck get the job that we needed

Penske's price was right after the AAA discount. Pickup and drop off were simple, although on drop off the agent who inspected it tried to blame me for a faulty repair on one of the caps on the box of the truck. The truck itself did get the job done, a 1,300 mile move loaded completely. I would say the truck was in desperate need of maintenance though. It was advertised as having radio, USB, and aux. It didn't have USB, and neither the radio nor the aux jack were functional. The engine light came on about 900 miles in and never went away, apparently a problem with emissions. Finally, the oil is the dirtiest oil I'd ever seen. Really, guys, change the oil in your trucks.

Drove a 26' 1400 miles. A/C did not work (July), cruise did not work, check engine light was on most of the way. Customer service was great, discounted the truck for all the issues and made it cheaper while I was able to sweat away my built up winter weight!

Convenient and good service.

Got a 16' and a 26' truck. Both rentals were perfect. Both depots were great on each end for pickup and drop off. No complaints.

Service was excellent, passenger side truck not comfortable for long hauls.

The truck was nearly brand new and full of gas however it reeked of cigarettes and the cab was covered with the ashes of someone who smoked with the window cracked so little ashes were all over the cab. There was also pet hair of some sort on the floor board. The cargo area had not been cleaned and there was trash though not a lot left inside. The moving pads we ordered were not available at the site we picked the truck up from (Home Depot) and they did not even offer to pull from the stores inventory to provide them. Not a big deal? I made reservation on the 21st of June and picked the truck up on the 5th of July. I had flown in from Nashville, TN to Beaumont, TX and had movers scheduled and waiting to load the truck. I really don't see any excuse for it considering the amount of time they had to prepare.

Booked a Penske truck and were guaranteed a truck but they couldn't say if it would be the 22 or 26-foot, either one would work for us and we ended up with 26 which is more common. It drove ok for a truck of that size and was clean and easy enough to pick up and drop off. No complaints and the price was great compared to others we quoted.

overall ride was a bit bumpy but truck was relatively comfortable.

About the same as other trucks we've had. Ran fine, not too noisy considering the size of the truck, comfortable cab.

I have always used Penske and will use them again. Their trucks are always in good shape and run well.

Excellent service at Home Depot. New truck and I was in/out with no delays.

Truck in good working order, and have unlimited move changes which came in handy when then date changed.

The truck itself was like new, and included cruise control and a 1/8th inch audio input, which made the drive very pleasant. I would give an excellent rating, except that the hand truck and moving blankets i had reserved were not available when i picked up the truck.

Truck was in great shape and ran beautifully. Was ready on time and drop off was close and timely.