Penske® Reviews

Scott H

Smiths Station, AL
Wrote a review on 2/24/2017
Penske Truck Review
(5 out of 5 rating)

Truck was great. I got the 26' truck. Staff was friendly and the truck was ready exactly when and where I reserved it. The hand truck and blankets helped a ton.

Distance: 88 mi
Cost: $160
Per. Mile: $1.82
SqFt. Moved: 2,300

Joyce L

Fort Collins, CO
Wrote a review on 2/20/2017
Penske Truck Review
(5 out of 5 rating)

Nice, clean truck, all ready to go and good help from their people.

Distance: 10 mi
Cost: $60.00
Per. Mile: $6.00
SqFt. Moved: 1,400

Lenny F

Travelers Rest, SC
Wrote a review on 2/17/2017
Penske Truck Review
(5 out of 5 rating)

Knowledgeable and friendly

Distance: 400 mi
Cost: $293
Per. Mile: $0.73
SqFt. Moved: 2,600

Carolyn M

Cincinnati, OH
Wrote a review on 2/16/2017
Penske Truck Review
(4 out of 5 rating)

The truck was in good condition. The customer service, pick-up and drop-off of the truck was easy. The only downside was that the moving pads that I rented with the truck were made of felt and were flimsy and on the small side

Distance: 500 mi
Cost: $500
Per. Mile: $1.00
SqFt. Moved: 1,000

Ann B

La Plata, MD
Wrote a review on 2/15/2017
Penske Truck Review
(5 out of 5 rating)

Easy to work with. Haven't driven the truck yet so will review more later

Distance: 400 mi
Cost: $200
Per. Mile: $0.50
SqFt. Moved: 1,500

Craig P

Charlotte, NC
Wrote a review on 2/8/2017
Penske Truck Review
(4 out of 5 rating)

Good truck for the price

Distance: 1,400 mi
Cost:
Per. Mile:
SqFt. Moved: 900

ALISON F

The Villages, FL
Wrote a review on 2/7/2017
Penske Truck Review
(5 out of 5 rating)

Penske will get our business during our next move. We originally were going with U-Haul and then we thought about looking at Penske for a comparison. Boy were we glad we did. Penske had clean trucks, allowed us to rent blankets to wrap our furniture in, and the all around experience with them was great!

Distance: 900 mi
Cost: $900
Per. Mile: $1.00
SqFt. Moved: 1,090

Larry K

Raeford, NC
Wrote a review on 2/2/2017
Penske Truck Review
(5 out of 5 rating)

26' Truck was like new. Flat vehicle tow trailer behind was in very good condition. All tires were in great condition. Diesel power truck that was restricted to 75 MPH and that was perfect for that size truck. I got about 9 MPG and that was what I expected. Penske contacted me 3 times before the need date to confirm my dates and everything was ready for me when I showed up to get the truck. Most negative reviews are from people that have issues with the size of this equipment. Don't rent large trucks and trailers if you are not comfortable or capable of driving them. Rental companies are not driving schools.

Distance: 700 mi
Cost: $900
Per. Mile: $1.29
SqFt. Moved: 2,400

Kathy C

Meridian, ID
Wrote a review on 2/1/2017
Penske Truck Review
(2 out of 5 rating)

I reserved and used Penski. I had a 17 ft truck plus a towing trailer. Twice during the drive, the rear tire blew. Once and Penski roadside service came to the truck/trailer to replace but then it happened again with the trailer replacement. I would be too wary to trust another Penski trailer, their tires are probably poor quality or not maintained.

Distance: 2,000 mi
Cost: $900
Per. Mile: $0.45
SqFt. Moved: 850

Tanzeen H

Rochester, MI
Wrote a review on 2/1/2017
Penske Truck Review
(5 out of 5 rating)

Gave me AAA discounts which was great. I rented for one way which was costing me $132 but then I decided to returned it to the original location I rented the truck from, it came cheaper. They very gladly refunded me $90.

Distance: 13 mi
Cost: $42.00
Per. Mile: $3.23
SqFt. Moved: 900

Vince M

Colorado Springs, CO
Wrote a review on 1/28/2017
Penske Truck Review
(5 out of 5 rating)

Reasonable rate and truck performed as it should.

Distance: 3 mi
Cost: $60.00
Per. Mile: $20.00
SqFt. Moved: 500

Miranda M

Lancaster, CA
Wrote a review on 1/23/2017
Penske Truck Review
(5 out of 5 rating)

Great product and service.

Distance: 2,000 mi
Cost: $2,000
Per. Mile: $1.00
SqFt. Moved: 1,200

John N

Charleston, SC
Wrote a review on 1/19/2017
Penske Truck Review
(5 out of 5 rating)

Great 26' truck with Bluetooth, cruise control and air ride seat!

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Luke W

Madison, WI
Wrote a review on 1/18/2017
Penske Truck Review
(5 out of 5 rating)

Worked out fine, no hitches...except for the one on the truck.

Distance: 2 mi
Cost: $55.00
Per. Mile: $27.50
SqFt. Moved: 980

Brian E

Beaverton, OR
Wrote a review on 1/14/2017
Penske Truck Review
(3 out of 5 rating)

I went with Penske because they seemed to have better trucks then budget. Uhaul was out of the question because I worked there and know how horrible the company is lol. The truck I got was in decent shape, and I would never do this move in a rental truck again. It was pretty bad. Penske did give me the wrong car hauler, but they didn't charge me any extra for it. And they extended the amount of days I could have the truck because of bad weather with a simple phone call for free.

Distance: 2,200 mi
Cost: $1,895
Per. Mile: $0.86
SqFt. Moved: 1,100

Butch H

Tucson, AZ
Wrote a review on 1/13/2017
Penske Truck Review
(2 out of 5 rating)

Despite being assured that I would get a "good truck" for a 2000 mile cross country move, the truck I got was dangerous. The front end was so far out of alignment that it required a constant 15-20 degree left turn input to keep it tracking straight down the road. In addition to being EXHAUSTING to drive as a result, this was dangerous, as I had to travel in icy/snowy conditions. As well as being severely out of alignment, the front tires were so far out of balance that the truck beat me to death the entire drive. I'm not at ALL satisfied with Penske on this, and plan to take it up with them.

Distance: 2,000 mi
Cost: $1,700
Per. Mile: $0.85
SqFt. Moved: 1,000

Mike R

Henderson, NV
Wrote a review on 1/12/2017
Penske Truck Review
(5 out of 5 rating)

30ft truck, largest int he fleet filled all the way up.

Distance: 2,200 mi
Cost: $260
Per. Mile: $0.12
SqFt. Moved: 2,500

John H

Rockville, MD
Wrote a review on 1/9/2017
Penske Truck Review
(4 out of 5 rating)

Truck was adequate but windshield wiper fluid was frozen so had to pull over a number of times. However, Penske did direct us to a mechanic who took care of it for us and covered the cost.

Distance: 500 mi
Cost: $1,100
Per. Mile: $2.20
SqFt. Moved: 2,000

Bobbie H

Vero Beach, FL
Wrote a review on 1/9/2017
Penske Truck Review
(5 out of 5 rating)

This time with Penske, this location did a great job. They provided us with a fully maintenanced truck with low mileage and everything was very smooth. That was NOT the case when I rented from Penske last year in Wake Forest, NC. That provider did NOT service the truck, was rude and I would NOT recommend going to that dealer! And, that was the owner of the company where I rented the truck!

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Eric L

New Braunfels, TX
Wrote a review on 1/9/2017
Penske Truck Review
(5 out of 5 rating)

Way better than U-haul. Showed up in the morning at Home Depot and my truck and blankets were there. No issues.

Distance: 6 mi
Cost: $100
Per. Mile: $16.67
SqFt. Moved: 2,000

Nina C

Bethlehem, PA
Wrote a review on 1/4/2017
Penske Truck Review
(4 out of 5 rating)

truck was comfortable to drive

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John B

Saint Cloud, FL
Wrote a review on 12/30/2016
Penske Truck Review
(5 out of 5 rating)

We moved 2- 26 foot Penske trucks. The crew arrived on time and distance figured out a plan of attack to get everything done. They finished early and took exceptional care of our furniture and boxes. They saved us alot of time and back breaking work. I recommend them to anyone needing assistance loading or unloading they are worth it. Thanks so much, greatly appreciated!

Distance: 1,012 mi
Cost: $2,500
Per. Mile: $2.47
SqFt. Moved: 2,700

Robert R

Medina, OH
Wrote a review on 12/28/2016
Penske Truck Review
(5 out of 5 rating)

They did very well. It was extremely cold and the truck wouldn't run at first. Customer service guided me on what to do to get it running.

Distance: 1,000 mi
Cost:
Per. Mile:
SqFt. Moved: 1,500

Ryan S

Chula Vista, CA
Wrote a review on 12/27/2016
Penske Truck Review
(5 out of 5 rating)

Came through in a pinch when our Budget Truck was no longer available the day before our move. Really appreciated the availability from Penske. Truck was usual and we were able to fit everything.

Distance: 600 mi
Cost: $1,000
Per. Mile: $1.67
SqFt. Moved: 1,300

David Z

Goshen, IN
Wrote a review on 12/24/2016
Penske Truck Review
(4 out of 5 rating)

Standard truck rental

Distance: 330 mi
Cost: $480
Per. Mile: $1.45
SqFt. Moved: 2,100

Kelly L

Colorado Springs, CO
Wrote a review on 12/20/2016
Penske Truck Review
(5 out of 5 rating)

Highly recommend Penske over any other truck rental,while we did have an issue with the size of the truck we rented and what was there when we got there, within 15 minutes we were given a huge discount on the truck as well as the mileage....again Thank You to all who helped

Distance: 37 mi
Cost: $60.00
Per. Mile: $1.62
SqFt. Moved: 1,500

Bill H

The Villages, FL
Wrote a review on 12/17/2016
Penske Truck Review
(4 out of 5 rating)

Rented a 26 diesel truck that ran well. No complaints really but there were some switches on the dash that were never explained to me.

Distance: 350 mi
Cost: $550
Per. Mile: $1.57
SqFt. Moved: 3,200

Mary B

Punta Gorda, FL
Wrote a review on 12/13/2016
Penske Truck Review
(5 out of 5 rating)

The thought of driving that big 26 FT truck with a car hitch was a little daunting, especially for a cross country move, but after driving it for a bit we got way more use to it and it was not bad at all. The pick up and drop off was easy and the customer service was top notch. One thing they could have done better was launder the moving pads we rented. They smelled like oil or diesel fuel and were kind of dirty. Outside of that they did the job of protecting our things and that was the most important part. Overall we had a great experience with Penske!

Distance: 1,100 mi
Cost: $2,550
Per. Mile: $2.32
SqFt. Moved: 1,750

Vickie E

Arden, NC
Wrote a review on 12/12/2016
Penske Truck Review
(5 out of 5 rating)

Love Penske they are always clean and ready to go! Never had truck breakdowns since we most often move with them.

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Cindy S

Casa Grande, AZ
Wrote a review on 12/11/2016
Penske Truck Review
(5 out of 5 rating)

Right after we rented the truck and got it home we found a large chunk of rubber missing from a tire. Penske sent someone within half an hour to change the tire. Excellent customer service.

Distance: 850 mi
Cost: $600
Per. Mile: $0.71
SqFt. Moved: 2,000

Jason H

Portsmouth, VA
Wrote a review on 12/9/2016
Penske Truck Review
(3 out of 5 rating)

Governor limiting top speed to 72. Up hill travel dropped speed down to 45 any many locations this increased travel time. Additional for a diesel of this size, a tank of 40 gallons also reduced on road time.

Distance: 1,400 mi
Cost: $1,000
Per. Mile: $0.71
SqFt. Moved: 2,000

Dan K

Baltimore, MD
Wrote a review on 12/8/2016
Penske Truck Review
(5 out of 5 rating)

Truck less than 25K miles. Very polite and helpful.

Distance: 1,200 mi
Cost: $270
Per. Mile: $0.23
SqFt. Moved: 700

Joanne B

Lebanon, PA
Wrote a review on 12/6/2016
Penske Truck Review
(4 out of 5 rating)

i would use them again

Distance: 35 mi
Cost:
Per. Mile:
SqFt. Moved: 2,000

Sherry W

Colorado Springs, CO
Wrote a review on 11/28/2016
Penske Truck Review
(5 out of 5 rating)

Customer service was great and all the staff was very nice. They were helpful when I needed to change my drop off location. I used this company because they work with the loading company I used. I would use them again.

Distance: 1,056 mi
Cost: $1,100
Per. Mile: $1.04
SqFt. Moved: 960

Charles M

Racine, WI
Wrote a review on 11/27/2016
Penske Truck Review
(2 out of 5 rating)

Truck had over 90k miles on it. The suspension was poor and it didn't steer well

Distance: 859 mi
Cost: $1,300
Per. Mile: $1.51
SqFt. Moved: 1,000

Stephanie C

Green Valley, AZ
Wrote a review on 11/27/2016
Penske Truck Review
(3 out of 5 rating)

Good fuel economy but very uncomfortable cab seating plies CD player inoperable.

Distance: 1,300 mi
Cost:
Per. Mile:
SqFt. Moved: 2,000

Debbie B

Austin, TX
Wrote a review on 11/26/2016
Penske Truck Review
(4 out of 5 rating)

Truck was great. The first truck they gave us had cracks in the windshield, unacceptable for a cross country trip. Had to wait 3 hours for them to get us a replacement truck.

Distance: 1,400 mi
Cost:
Per. Mile:
SqFt. Moved:

Richard B

Little Elm, TX
Wrote a review on 11/26/2016
Penske Truck Review
(5 out of 5 rating)

Good experience. Clean, as per ad.

Distance: 65 mi
Cost: $170
Per. Mile: $2.62
SqFt. Moved: 2,200

Darryl C

Washington, DC
Wrote a review on 11/25/2016
Penske Truck Review
(4 out of 5 rating)

Everything was good except they didn't have the wrapping blankets available when I arrived. They had to bring them from another location.

Distance: 650 mi
Cost: $824
Per. Mile: $1.27
SqFt. Moved: 600

Colin J

Mount Holly, NJ
Wrote a review on 11/23/2016
Penske Truck Review
(4 out of 5 rating)

Tried to charge me for 6 gallons of diesel at $8/ gallon on a very full tank upon return. Unacceptable. Outside of that minor issue the rental went without a hitch and was very easy

Distance: 250 mi
Cost: $900
Per. Mile: $3.60
SqFt. Moved: 1,750

richard d

Westminster, SC
Wrote a review on 11/22/2016
Penske Truck Review
(4 out of 5 rating)

nice truck, well maintained.

Distance: 550 mi
Cost: $760
Per. Mile: $1.38
SqFt. Moved:

Rhonda R

Moore, SC
Wrote a review on 11/9/2016
Penske Truck Review
(5 out of 5 rating)

Great price best price in the state of New Jersey. Clean truck easy to drive well-maintained.

Distance: 750 mi
Cost: $1,400
Per. Mile: $1.87
SqFt. Moved: 1,800

Ronald P

Maricopa, AZ
Wrote a review on 11/7/2016
Penske Truck Review
(5 out of 5 rating)

I drove the truck to where I was moving to.

Distance: 1,060 mi
Cost: $1,100
Per. Mile: $1.04
SqFt. Moved: 796

David D

Henderson, NV
Wrote a review on 11/7/2016
Penske Truck Review
(4 out of 5 rating)

Truck was 22 foot diesel. Didn't like governor cutoff 70 led to some unsafe situations in my opinion. Also gas cap leaked which was an issues when full.

Distance: 2,100 mi
Cost: $2,000
Per. Mile: $0.95
SqFt. Moved: 2,200

kimberly v

Chesnee, SC
Wrote a review on 11/4/2016
Penske Truck Review
(5 out of 5 rating)

The truck we rented wasn't returned on time so they has to give us two 16ft trucks instead of 1 26ft truck but they worked with us on the issue and went above and beyond to correct the problem.

Distance: 700 mi
Cost: $1,100
Per. Mile: $1.57
SqFt. Moved: 2,200

Jeremy P

Montgomery, AL
Wrote a review on 11/2/2016
Penske Truck Review
(4 out of 5 rating)

The loading ramp in the truck need some work but was fully functional during the move. The ease of rental was the key to Penske experience.

Distance: 20 mi
Cost: $180
Per. Mile: $9.00
SqFt. Moved: 2,000

Nancy W

Lampasas, TX
Wrote a review on 11/1/2016
Penske Truck Review
(4 out of 5 rating)

the truck was clean and operated well. the return site was convenient for me. when I checked out the truck the person behind the counter was very, very slow and did not have furniture pads counted out in advance. it took too long to get on the road with the truck.

Distance: 320 mi
Cost: $700
Per. Mile: $2.19
SqFt. Moved: 1,800

Deborah S

Orlando, FL
Wrote a review on 10/31/2016
Penske Truck Review
(4 out of 5 rating)

A little on the expensive side, but fast check-in and check-out experience. Apparently there's a trick to filling the tank completely that I didn't know ahead of time.

Distance: 50 mi
Cost: $178
Per. Mile: $3.56
SqFt. Moved: 1,077

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