Penske was good. The truck was a little late showing up at the rental location in the morning... but it was a new truck and fairly priced.

Penske did great job of meeting my needs. However, their 3rd party site for truck pickup (Got Storage in Layton, Utah) was AWFUL. They were supposed to open at 9:00 a.m. but never arrived. At 9:10 I called Penske's 1-800 number and they couldn't contact anyone at the company either. Penske found me a replacement truck 20 miles away. An inconvenience but they made things right. Trust Penske but stay away from Got Storage.

Everything was great except when I returned the truck they said I did not have all the paperwork. I gave them everything I was given but was told I was never checked out with the truck so they could not check me in ?

Ease of Rental. Choose rental company because of the lower cost of a one way move along with the fact that Penske had the larger truck option.

Clean trucks, easy to drive, comfortable for long distance moves. Less expensive than U-Haul for a bit bigger trucks

Penske has always been my choice for truck rentals and will continue to be for future moves or needs.

I always worry what I am going to get when I hire unknown labor. Well, boy was i surprised with these guys. They worked their ass off. Made recommendations and stayed tell the end. You will be fortunate to have these guys load or unload your truck trailer or what ever. They we on time, they were prepared, worked very hard, were respectful or me and my property. I HIGHLY RECOMMEND THEM AND YES I WOULD REQUEST THEM AGAIN.

Good service, good truck.

Awesome company. No problems whatsoever

Diesel truck was more cost effective for the long haul over the Rockies.

Excellent help, fast, hard working duo. A+++++

Great truck with only 4000 miles but I think the A/C stopped working but I won't know until tomorrow

If you are moving long distance, there is no comparing against Penske.

great value. truck was a bit more than others, but unlimited mileage and extra days were a plus.

Penske truck was excellent will rent from them again.

Good one. New vehicle and good customer support.

This was a new truck with only 1,200 miles on it.

I am never going to become a truck driver. Two days of driving the van will last me a few years.

Truck was brand new and there when they said it would be.

I loved that their truck had an AUX input so the long drive had good music. Overall a great company. I prefer them over u-haul for long one way trips. They are a better deal.

Penske gave us a smaller truck than we had booked. They also did not provide any of the moving blankets we booked. Trucks itself was nice, but it was a disappointing experience that resulted in us having to rent a second truck on a subsequent day to finish the job.

Truck was almost new, drove amazingly well. They have spent a lot of money upgrading their fleet!

The trucks are great! Mine was almost brand new, they have spend a lot of money updating their fleet

The place in Torrance where I picked up the truck offered no instruction on driving a 22 ft truck. I am a woman in her fifties and I drove the truck. The trucks are delivered to them on a need to have standard. They did not have the furniture pads delivered with the truck which caused a huge delay in putting my movers who were on the clock to work. Nothing was ready to pick up at the promised time. It was a very bad experience that turned an anticipated long day into a nightmare of traffic due to delays and an arrival in Sacramento at 3:30 am. It was a 22 hour day.

My reservation was confirmed several times in advance of my rental dates. The truck was ready when promised and was in very good condition. Return of the truck was simple and quick. No surprises. Excellent service.

We where not told that the blankets had to be folded before returning the truck. Had we know we would have asked the movers to do that. As it was, my wife and myself had to fold them inside the truck in the heat and we are both seniors. Not very happy!

The woman at Top Shelf Storage (sorry I can't recall her name) was excellent. She was personable, helpful and very efficient.

The Penske truck was clean, new, ran well and we had no issues at all.

Great communication. We requested a 12-foot truck but they called ahead of time and asked if we would be willing to use a 16-foot truck at no extra cost, which we did. The truck was fairly new and everything was in great condition.

The truck was fine, however, when we returned the truck we where told the packing blankets had to be folded. Had we know this, we would have had the movers fold them. Instead when my wife and I arrived we where told this had to be done and so we had to climb into the 26 ft truck and fold 3 dozen blankets in 90 degree heat at our age 71 and 68 years of age this was not acceptable.

Everything seemed fine at first, but I got billed twice for WAY more than I should have, and when I called the local number that I had used before- it said to check the number or try again later. I called the one down the street and got the same thing. I don't know if they just went out of business in our town, or what?! I need to know who to talk to so I can get my statement fixed. I left a note for corporate, but have heard nothing back.

Good truck; responsive folks on both ends.

Got it from Home Depot. Was quick and efficient. Be prepared for a large deposit, 250 dollars for a 23 dollar rental, but refunded immediately on return. Very clean truck

The truck has 140,000 miles on it, but seems to be in good working condition. John, the representative chose one that had already had all the needed maintenance completed.

Truck was ready when I showed up and gave me no worries from Charleston, SC to Austin, TX. A/C blew cold the whole way. Decent gas mileage. No hassle drop off. Couldn't ask much more

Truck was easy to work with and drives very well. Holds a lot too!!!

After UHaul gave my truck away to someone else, I called Penske 30 minutes before my movers were coming and they hooked me up with a truck in no time flat! I will NEVER use UHaul again! I had the truck for 2 days and was told rates vary and are higher on the 1st and 30th of each month when most people move.

So glad I went with Penske. Truck was new and a little better on gas than I expected. Box is square with no loss of the wheel wells. Easy to pack tightly. Initially their price was higher than Uhaul and Budget. I decided to call them to see if they could come close to the deal Budget was offering. They ended up beating it by a few dollars. So definitely call them last. I would pay at least 20% more for Penske in the future.

slightly underpowered truck

OK. This was my rented equipment.

Clean and mechanically sound, so far.

I picked up a 16' Penske truck in Salt Lake City, loaded it with my goods, and dropped in off in Brooklyn. Throughout the process of reserving the truck, picking it up and dropping it off, Penske was a pleasure to deal with. They were hassle free, provide precise and reliable information, confirmed everything by email, lived up their promise of a quality truck and their price quotation. I will unquestionably use them whenever I have a similar need in the future.

Very helpful and a great value. We rented a 16'truck for a partial move and filled it about 4/5 full. They offer unlimited mileage and gave us 7 days to move. Much better that their competitor.

It was a lot of work and it was hard, but it was an adventure. Job completed..

Brand new truck. Loved it.

I rented a 16ft truck and tow dolly to attach my car. At pickup there were no dollys available, so they gave me a car carrier instead at the same price. The truck was fairly new (less than 10k miles), and I had no problems using it or the car carrier. The size of the truck was just about perfect for our 1bd apartment.

I have a couple issues with Penske and will be taking them up with the appropriate persons. We used Penske twice.

Truck in great shape (moved across the country!), great customer service; all around satisfied.