Penske® Reviews

Myron W

Costa Mesa, CA
Wrote a review on 4/17/2017
Penske Truck Review
(5 out of 5 rating)

No problem with truck and carrier cross country.

Distance: 2,500 mi
Cost: $2,500
Per. Mile: $1.00
SqFt. Moved: 1,000

Audra W

Edison, NJ
Wrote a review on 4/10/2017
Penske Truck Review
(5 out of 5 rating)

Trucks was in good condition and kept very clean and modern.

Distance: 1 mi
Cost: $157
Per. Mile: $157
SqFt. Moved:

Lauren S

Playa Del Rey, CA
Wrote a review on 4/10/2017
Penske Truck Review
(5 out of 5 rating)

Easy convenient to get the truck at Home Depot. The truck was clean and easy to drive even across country- Arizona to California.

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Sarah M

Summerville, SC
Wrote a review on 4/10/2017
Penske Truck Review
(5 out of 5 rating)

Have always gone with Penske for my moves. They're a lot cheaper but always get the extra coverage for my driver. Have had no problems picking up or dropping off my truck. Haven't had problems with the hand trucks which were a lot better than what I was expecting.

Distance: 344 mi
Cost: $360
Per. Mile: $1.05
SqFt. Moved:

Michael K

Navarre, FL
Wrote a review on 4/9/2017
Penske Truck Review
(5 out of 5 rating)

Good truck, good value, easy pickup and dropoff

Distance: 900 mi
Cost: $1,300
Per. Mile: $1.44
SqFt. Moved: 2,500

Michael K

Marthasville, MO
Wrote a review on 4/3/2017
Penske Truck Review
(5 out of 5 rating)

Awesome company! I had a bad experience going through Home Depot and the Penske rep made it right and found a rental agent who cared. I moved from South Florida to Mid Missouri. Had a 2017 truck with 1200 miles on it! Made the drive much better having a new truck.

Distance: 1,200 mi
Cost: $1,250
Per. Mile: $1.04
SqFt. Moved: 1,700

Sunny P

Fredericksburg, VA
Wrote a review on 4/2/2017
Penske Truck Review
(5 out of 5 rating)

Great bang for the buck, as long as you don't have issues during the trip. The truck cab had excessive vibrations that transferred to the side mirrors.

Distance: 1,300 mi
Cost: $1,400
Per. Mile: $1.08
SqFt. Moved: 1,200

Herald G

Burlington, KY
Wrote a review on 4/2/2017
Penske Truck Review
(5 out of 5 rating)

Use penske for my business got good price

Distance: 25 mi
Cost: $25.00
Per. Mile: $1.00
SqFt. Moved: 1,150

Athena S

Euclid, OH
Wrote a review on 3/31/2017
Penske Truck Review
(5 out of 5 rating)

The truck was great! We didn't have any problems with it and drove it from Cleveland, OH to Tampa, FL. We filled up the truck 3 times total, to the time we dropped it off. It ran perfect, and was comfortable for the ride. So happy we went with Penske and not a competitor. We didn't see any Penske trucks on the side of the road, but saw a couple U-Hauls...

Distance: 1,200 mi
Cost: $1,260
Per. Mile: $1.05
SqFt. Moved: 950

Tracy B

Asheville, NC
Wrote a review on 3/31/2017
Penske Truck Review
(4 out of 5 rating)

Friendly staff and smooth process. 4 stars only because quoted price online was way less than actual cost. I should have read the fine print more carefully.

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Jon B

Marysville, OH
Wrote a review on 3/28/2017
Penske Truck Review
(5 out of 5 rating)

truck was ready when we arrived and representative was helpful

Distance: 150 mi
Cost: $340
Per. Mile: $2.27
SqFt. Moved: 1,200

Doug B

Midlothian, VA
Wrote a review on 3/27/2017
Penske Truck Review
(5 out of 5 rating)

Easy to work with and provided excellent service. Will use again and highly recommended.

Distance: 20 mi
Cost: $80.00
Per. Mile: $4.00
SqFt. Moved: 1,050

Jeff R

Leesburg, VA
Wrote a review on 3/26/2017
Penske Truck Review
(5 out of 5 rating)

Truck was great. Larger than we needed, but it was worth the peace of mind.

Distance: 1,600 mi
Cost: $1,850
Per. Mile: $1.16
SqFt. Moved: 1,100

Goldie M

Suwanee, GA
Wrote a review on 3/24/2017
Penske Truck Review
(4 out of 5 rating)

Haven't completed my move yet, but the gentleman who helped me with obtaining the truck was quite nice & helpful

Distance: 300 mi
Cost: $465
Per. Mile: $1.55
SqFt. Moved:

Barbara A

Park Ridge, IL
Wrote a review on 3/21/2017
Penske Truck Review
(5 out of 5 rating)

Local move, hired through home depot, overnight rental for about $300. Truck came with a hydraulic lift (26') which made it easier to load/arrange goods.

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Robert W

Colorado Springs, CO
Wrote a review on 3/20/2017
Penske Truck Review
(4 out of 5 rating)

Good, except that ramp was damaged and took the movers some time to figure out how to make it work. Had ordered furniture pads, but was notified they were out the morning of truck rental. My wife had to scramble and drive to UHaul to rent 4 dozen pads.

Distance: 29 mi
Cost: $120
Per. Mile: $4.14
SqFt. Moved: 2,900

Joan M

Central Point, OR
Wrote a review on 3/20/2017
Penske Truck Review
(4 out of 5 rating)

Their 26 foot truck does not have much power. Semi's were passing us. We travelled from Oregon to Arizona.

Distance: 1,250 mi
Cost: $1,200
Per. Mile: $0.96
SqFt. Moved: 2,000

Larry G

Ooltewah, TN
Wrote a review on 3/17/2017
Penske Truck Review
(5 out of 5 rating)

Great truck and car hauler.

Distance: 900 mi
Cost: $1,000
Per. Mile: $1.11
SqFt. Moved:

Doug W

Coeur D Alene, ID
Wrote a review on 3/15/2017
Penske Truck Review
(5 out of 5 rating)

The manager in Coeur d'Alene was very helpful throughout the process, he could not have helped more. The truck was clean and ready despite a late change in plans requiring a bigger truck. I will be using Harry's help whenever I need a truck which will be again soon.

Distance: 50 mi
Cost: $125
Per. Mile: $2.50
SqFt. Moved: 1,550

Michele W

Knoxville, TN
Wrote a review on 3/14/2017
Penske Truck Review
(4 out of 5 rating)

Pick up and drop off at Home Depot went pretty smoothly.

Distance: 800 mi
Cost: $2,400
Per. Mile: $3.00
SqFt. Moved: 2,800

Troy C

Littleton, CO
Wrote a review on 3/14/2017
Penske Truck Review
(5 out of 5 rating)

Truck was ready as ordered. It was a newer truck which made me feel better about driving from Philly to Denver. It handled well in some crazy wind across Kansas too! The drop off location had really nice and helpful staff as well. All good!

Distance: 2,000 mi
Cost: $1,600
Per. Mile: $0.80
SqFt. Moved: 1,800

Randy M

Laguna Hills, CA
Wrote a review on 3/12/2017
Penske Truck Review
(5 out of 5 rating)

26 ft. Penske truck diesel. It was brand new. And it really did a great job. Drove from Laguna Hills to St. Louis

Distance: 1,900 mi
Cost: $2,300
Per. Mile: $1.21
SqFt. Moved: 1,700

Tom V

Chicago, IL
Wrote a review on 3/7/2017
Penske Truck Review
(5 out of 5 rating)

Not the cheapest option, but the truck was nice. It was newer and more nicely equipped than other truck brands I have rented from. I did note a nail in the tire when I picked up the truck, and they had a new tire installed in less than two hours. Very good service!

Distance: 2,000 mi
Cost: $2,100
Per. Mile: $1.05
SqFt. Moved: 800

Barbara M

Punta Gorda, FL
Wrote a review on 3/4/2017
Penske Truck Review
(5 out of 5 rating)

They were all great to work with. Loved clean and great running truck. Will always use their trucks.

Distance: 1,500 mi
Cost: $1,000
Per. Mile: $0.67
SqFt. Moved: 1,000

Robert C

Manhattan, NY
Wrote a review on 3/2/2017
Penske Truck Review
(2 out of 5 rating)

Horrible complications after the move with the drop off service.

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Ken S

Sanford, NC
Wrote a review on 3/1/2017
Penske Truck Review
(5 out of 5 rating)

Well maintained rental truck. Put nearly 2,900 miles on it and drove through all kinds of weather. I have rented trucks from Penske before and would highly recommend them.

Distance: 2,879 mi
Cost: $1,000
Per. Mile: $0.35
SqFt. Moved: 1,500

Robert T

Dobson, NC
Wrote a review on 2/28/2017
Penske Truck Review
(4 out of 5 rating)

The governor on the 26' rental was not hooked up properly and made the truck vibrate terribly when at the bottom of a hill, when the cruise control would normally kick in and accelerate. When it snapped off (guessing that's what happened) the cruise control worked great.

Distance: 2,250 mi
Cost: $4,000
Per. Mile: $1.78
SqFt. Moved: 1,700

John E

Sahuarita, AZ
Wrote a review on 2/27/2017
Penske Truck Review
(1 out of 5 rating)

Truck AC was broken. When I got the truck it had 2 completely bald tires. This was on Saturday and I had to wait until Monday to get them fixed. They gave me a free day to compensate, but that was not enough my whole move had to be moved out a day. The truck was very slow compared to the gas uhaul. The gas mileage was also worse than the gas, even though they claimed it would be better. It also was very uncomfortable to drive. I would pay more for uhaul if the trip is long.

Distance: 1,700 mi
Cost: $1,000
Per. Mile: $0.59
SqFt. Moved: 900

Stacey M

Tucker, GA
Wrote a review on 2/27/2017
Penske Truck Review
(2 out of 5 rating)

My truck kept stalling and shutting down on us. It was not a good return experience because they could not find my contract. I stayed at the return destination for at least 2 hours trying to get taken care of...a nightmare!!

Distance: 39 mi
Cost: $100
Per. Mile: $2.56
SqFt. Moved: 1,300

Cherryl B

Northborough, MA
Wrote a review on 2/27/2017
Penske Truck Review
(5 out of 5 rating)

Truck was ready for pick up when they said it would be. Very clean; everything worked properly.

Distance: 11 mi
Cost: $56.00
Per. Mile: $5.09
SqFt. Moved: 1,200

Scott H

Smiths Station, AL
Wrote a review on 2/24/2017
Penske Truck Review
(5 out of 5 rating)

Truck was great. I got the 26' truck. Staff was friendly and the truck was ready exactly when and where I reserved it. The hand truck and blankets helped a ton.

Distance: 88 mi
Cost: $160
Per. Mile: $1.82
SqFt. Moved: 2,300

Joyce L

Fort Collins, CO
Wrote a review on 2/20/2017
Penske Truck Review
(5 out of 5 rating)

Nice, clean truck, all ready to go and good help from their people.

Distance: 10 mi
Cost: $60.00
Per. Mile: $6.00
SqFt. Moved: 1,400

Lenny F

Travelers Rest, SC
Wrote a review on 2/17/2017
Penske Truck Review
(5 out of 5 rating)

Knowledgeable and friendly

Distance: 400 mi
Cost: $293
Per. Mile: $0.73
SqFt. Moved: 2,600

Carolyn M

Cincinnati, OH
Wrote a review on 2/16/2017
Penske Truck Review
(4 out of 5 rating)

The truck was in good condition. The customer service, pick-up and drop-off of the truck was easy. The only downside was that the moving pads that I rented with the truck were made of felt and were flimsy and on the small side

Distance: 500 mi
Cost: $500
Per. Mile: $1.00
SqFt. Moved: 1,000

Ann B

La Plata, MD
Wrote a review on 2/15/2017
Penske Truck Review
(5 out of 5 rating)

Easy to work with. Haven't driven the truck yet so will review more later

Distance: 400 mi
Cost: $200
Per. Mile: $0.50
SqFt. Moved: 1,500

Craig P

Charlotte, NC
Wrote a review on 2/8/2017
Penske Truck Review
(4 out of 5 rating)

Good truck for the price

Distance: 1,400 mi
Cost:
Per. Mile:
SqFt. Moved: 900

ALISON F

The Villages, FL
Wrote a review on 2/7/2017
Penske Truck Review
(5 out of 5 rating)

Penske will get our business during our next move. We originally were going with U-Haul and then we thought about looking at Penske for a comparison. Boy were we glad we did. Penske had clean trucks, allowed us to rent blankets to wrap our furniture in, and the all around experience with them was great!

Distance: 900 mi
Cost: $900
Per. Mile: $1.00
SqFt. Moved: 1,090

Larry K

Raeford, NC
Wrote a review on 2/2/2017
Penske Truck Review
(5 out of 5 rating)

26' Truck was like new. Flat vehicle tow trailer behind was in very good condition. All tires were in great condition. Diesel power truck that was restricted to 75 MPH and that was perfect for that size truck. I got about 9 MPG and that was what I expected. Penske contacted me 3 times before the need date to confirm my dates and everything was ready for me when I showed up to get the truck. Most negative reviews are from people that have issues with the size of this equipment. Don't rent large trucks and trailers if you are not comfortable or capable of driving them. Rental companies are not driving schools.

Distance: 700 mi
Cost: $900
Per. Mile: $1.29
SqFt. Moved: 2,400

Kathy C

Meridian, ID
Wrote a review on 2/1/2017
Penske Truck Review
(2 out of 5 rating)

I reserved and used Penski. I had a 17 ft truck plus a towing trailer. Twice during the drive, the rear tire blew. Once and Penski roadside service came to the truck/trailer to replace but then it happened again with the trailer replacement. I would be too wary to trust another Penski trailer, their tires are probably poor quality or not maintained.

Distance: 2,000 mi
Cost: $900
Per. Mile: $0.45
SqFt. Moved: 850

Tanzeen H

Rochester, MI
Wrote a review on 2/1/2017
Penske Truck Review
(5 out of 5 rating)

Gave me AAA discounts which was great. I rented for one way which was costing me $132 but then I decided to returned it to the original location I rented the truck from, it came cheaper. They very gladly refunded me $90.

Distance: 13 mi
Cost: $42.00
Per. Mile: $3.23
SqFt. Moved: 900

Vince M

Colorado Springs, CO
Wrote a review on 1/28/2017
Penske Truck Review
(5 out of 5 rating)

Reasonable rate and truck performed as it should.

Distance: 3 mi
Cost: $60.00
Per. Mile: $20.00
SqFt. Moved: 500

Miranda M

Lancaster, CA
Wrote a review on 1/23/2017
Penske Truck Review
(5 out of 5 rating)

Great product and service.

Distance: 2,000 mi
Cost: $2,000
Per. Mile: $1.00
SqFt. Moved: 1,200

John N

Charleston, SC
Wrote a review on 1/19/2017
Penske Truck Review
(5 out of 5 rating)

Great 26' truck with Bluetooth, cruise control and air ride seat!

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Luke W

Madison, WI
Wrote a review on 1/18/2017
Penske Truck Review
(5 out of 5 rating)

Worked out fine, no hitches...except for the one on the truck.

Distance: 2 mi
Cost: $55.00
Per. Mile: $27.50
SqFt. Moved: 980

Brian E

Beaverton, OR
Wrote a review on 1/14/2017
Penske Truck Review
(3 out of 5 rating)

I went with Penske because they seemed to have better trucks then budget. Uhaul was out of the question because I worked there and know how horrible the company is lol. The truck I got was in decent shape, and I would never do this move in a rental truck again. It was pretty bad. Penske did give me the wrong car hauler, but they didn't charge me any extra for it. And they extended the amount of days I could have the truck because of bad weather with a simple phone call for free.

Distance: 2,200 mi
Cost: $1,895
Per. Mile: $0.86
SqFt. Moved: 1,100

Butch H

Tucson, AZ
Wrote a review on 1/13/2017
Penske Truck Review
(2 out of 5 rating)

Despite being assured that I would get a "good truck" for a 2000 mile cross country move, the truck I got was dangerous. The front end was so far out of alignment that it required a constant 15-20 degree left turn input to keep it tracking straight down the road. In addition to being EXHAUSTING to drive as a result, this was dangerous, as I had to travel in icy/snowy conditions. As well as being severely out of alignment, the front tires were so far out of balance that the truck beat me to death the entire drive. I'm not at ALL satisfied with Penske on this, and plan to take it up with them.

Distance: 2,000 mi
Cost: $1,700
Per. Mile: $0.85
SqFt. Moved: 1,000

Mike R

Henderson, NV
Wrote a review on 1/12/2017
Penske Truck Review
(5 out of 5 rating)

30ft truck, largest int he fleet filled all the way up.

Distance: 2,200 mi
Cost: $260
Per. Mile: $0.12
SqFt. Moved: 2,500

John H

Rockville, MD
Wrote a review on 1/9/2017
Penske Truck Review
(4 out of 5 rating)

Truck was adequate but windshield wiper fluid was frozen so had to pull over a number of times. However, Penske did direct us to a mechanic who took care of it for us and covered the cost.

Distance: 500 mi
Cost: $1,100
Per. Mile: $2.20
SqFt. Moved: 2,000

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