Penske® Reviews

Denise V

Harbeson, DE
Wrote a review on 5/12/2017
Penske Truck Review
(5 out of 5 rating)

Great trucks - we've used them several times. They are clean and well maintained.

Distance: 700 mi
Cost: $2,500
Per. Mile: $3.57
SqFt. Moved: 3,000

Paula S

Colorado Springs, CO
Wrote a review on 5/10/2017
Penske Truck Review
(5 out of 5 rating)

Penske is very convenient for pick up/drop off.

Distance: 7 mi
Cost: $125
Per. Mile: $17.86
SqFt. Moved: 1,500

Mark S

Gaithersburg, MD
Wrote a review on 5/9/2017
Penske Truck Review
(5 out of 5 rating)

We went with Penske because U haul and Ryder were unavailable in the size we wanted. Looked around at who else rents one way and found Penske

Distance: 200 mi
Cost: $700
Per. Mile: $3.50
SqFt. Moved: 1,000

Chris D

El Segundo, CA
Wrote a review on 5/6/2017
Penske Truck Review
(5 out of 5 rating)

Never had a problem. No hassle as usual.

Distance: 10 mi
Cost: $60.00
Per. Mile: $6.00
SqFt. Moved: 250

Odalys Fundora O

Carrollton, TX
Wrote a review on 5/4/2017
Penske Truck Review
(3 out of 5 rating)

I found them to be a bit expensive and a lot of hidden fees. To top it off they gave me a rental truck with an expired registration.

Distance: 80 mi
Cost: $120
Per. Mile: $1.50
SqFt. Moved: 650

Joshua T

Parker, CO
Wrote a review on 5/2/2017
Penske Truck Review
(5 out of 5 rating)

Very easy to pick up the truck and return.

Distance: 888 mi
Cost: $1,400
Per. Mile: $1.58
SqFt. Moved: 1,500

Lisa P

Crystal River, FL
Wrote a review on 5/2/2017
Penske Truck Review
(3 out of 5 rating)

The truck leaked in the rain so my valuables were wet

Distance: 1,100 mi
Cost: $720
Per. Mile: $0.65
SqFt. Moved: 900

Alex Z

Trenton, NJ
Wrote a review on 5/2/2017
Penske Truck Review
(4 out of 5 rating)

Everything was as it should be.. nothing special

Distance: 50 mi
Cost: $240
Per. Mile: $4.80
SqFt. Moved: 1,100

connie s

Longs, SC
Wrote a review on 5/1/2017
Penske Truck Review
(5 out of 5 rating)

The. People at both Home Depot and Penske were great. The truck was uncomfortable the interior is poorly designed. Ourbw/c kept going on and off. I do not know if they have a long distance truck but they should. Our backs are still hurting and my husband has a bruised knee from the gear shift knob.

Distance: 431 mi
Cost: $1,250
Per. Mile: $2.90
SqFt. Moved: 2,500

Sandy O

Myrtle Beach, SC
Wrote a review on 4/30/2017
Penske Truck Review
(4 out of 5 rating)

The trucks were in very good condition. We were supplied with plenty of moving mats. We had 1 26 ft. truck and 1 16 ft truck

Distance: 600 mi
Cost: $1,800
Per. Mile: $3.00
SqFt. Moved: 2,900

Mike N

Albany, NY
Wrote a review on 4/27/2017
Penske Truck Review
(5 out of 5 rating)

The service was good, the staff knowledgeable and courteous. Everything went smoothly - truck rental, confirmation, the truck was there when needed, clean and in excellent condition. We chose an oversized truck - and it made the move so much easier. I chose them for their good reviews and I would definitely go back again.

Distance: 12 mi
Cost: $100
Per. Mile: $8.33
SqFt. Moved: 1,300

Suzanne C

Little Rock, AR
Wrote a review on 4/24/2017
Penske Truck Review
(4 out of 5 rating)

Nice knowledgeable person. Answered all my questions.

Distance: 500 mi
Cost: $500
Per. Mile: $1.00
SqFt. Moved: 2,200

Connie F

Blacksburg, VA
Wrote a review on 4/24/2017
Penske Truck Review
(5 out of 5 rating)

Our movers noticed one of the tires on our rental truck needed replacing. We called Penske and they sent someone out immediately to replace it. I've rented from them many times and have always been very pleased.

Distance: 200 mi
Cost: $350
Per. Mile: $1.75
SqFt. Moved: 600

Rick R

Bentonville, AR
Wrote a review on 4/23/2017
Penske Truck Review
(5 out of 5 rating)

Good truck. 26 foot, ran great, went donw the oad.

Distance: 900 mi
Cost: $1,000
Per. Mile: $1.11
SqFt. Moved: 1,900

Peter K

Greenwich, CT
Wrote a review on 4/23/2017
Penske Truck Review
(5 out of 5 rating)

A little bit pricey, but the truck I rented was literally brand new.

Distance: 1,000 mi
Cost: $1,800
Per. Mile: $1.80
SqFt. Moved:

Derek R

Mesa, AZ
Wrote a review on 4/21/2017
Penske Truck Review
(4 out of 5 rating)

It was a nearly new truck and performed well. My only complaint is that the cab hadn't been cleaned well, The windshield was extremely dirty and the worst thing was the horrible smell of cigarette smoke.

Distance: 450 mi
Cost: $1,400
Per. Mile: $3.11
SqFt. Moved: 1,200

Sharon C

Foley, AL
Wrote a review on 4/20/2017
Penske Truck Review
(5 out of 5 rating)

Cory in Tulsa was a huge help after I got a truck from a different location that broke down in the 1st 30 minutes if having it. Thanks Cory

Distance: 800 mi
Cost: $950
Per. Mile: $1.19
SqFt. Moved: 1,400

Bobbi H

Greensboro, NC
Wrote a review on 4/17/2017
Penske Truck Review
(5 out of 5 rating)

The entire process -scheduling, pickup, dropoff and payment- was hassle-free. I would use this company again.

Distance: 170 mi
Cost: $150
Per. Mile: $0.88
SqFt. Moved:

Myron W

Costa Mesa, CA
Wrote a review on 4/17/2017
Penske Truck Review
(5 out of 5 rating)

No problem with truck and carrier cross country.

Distance: 2,500 mi
Cost: $2,500
Per. Mile: $1.00
SqFt. Moved: 1,000

Audra W

Edison, NJ
Wrote a review on 4/10/2017
Penske Truck Review
(5 out of 5 rating)

Trucks was in good condition and kept very clean and modern.

Distance: 1 mi
Cost: $157
Per. Mile: $157
SqFt. Moved:

Lauren S

Playa Del Rey, CA
Wrote a review on 4/10/2017
Penske Truck Review
(5 out of 5 rating)

Easy convenient to get the truck at Home Depot. The truck was clean and easy to drive even across country- Arizona to California.

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Sarah M

Summerville, SC
Wrote a review on 4/10/2017
Penske Truck Review
(5 out of 5 rating)

Have always gone with Penske for my moves. They're a lot cheaper but always get the extra coverage for my driver. Have had no problems picking up or dropping off my truck. Haven't had problems with the hand trucks which were a lot better than what I was expecting.

Distance: 344 mi
Cost: $360
Per. Mile: $1.05
SqFt. Moved:

Michael K

Navarre, FL
Wrote a review on 4/9/2017
Penske Truck Review
(5 out of 5 rating)

Good truck, good value, easy pickup and dropoff

Distance: 900 mi
Cost: $1,300
Per. Mile: $1.44
SqFt. Moved: 2,500

Michael K

Marthasville, MO
Wrote a review on 4/3/2017
Penske Truck Review
(5 out of 5 rating)

Awesome company! I had a bad experience going through Home Depot and the Penske rep made it right and found a rental agent who cared. I moved from South Florida to Mid Missouri. Had a 2017 truck with 1200 miles on it! Made the drive much better having a new truck.

Distance: 1,200 mi
Cost: $1,250
Per. Mile: $1.04
SqFt. Moved: 1,700

Sunny P

Fredericksburg, VA
Wrote a review on 4/2/2017
Penske Truck Review
(5 out of 5 rating)

Great bang for the buck, as long as you don't have issues during the trip. The truck cab had excessive vibrations that transferred to the side mirrors.

Distance: 1,300 mi
Cost: $1,400
Per. Mile: $1.08
SqFt. Moved: 1,200

Herald G

Burlington, KY
Wrote a review on 4/2/2017
Penske Truck Review
(5 out of 5 rating)

Use penske for my business got good price

Distance: 25 mi
Cost: $25.00
Per. Mile: $1.00
SqFt. Moved: 1,150

Athena S

Euclid, OH
Wrote a review on 3/31/2017
Penske Truck Review
(5 out of 5 rating)

The truck was great! We didn't have any problems with it and drove it from Cleveland, OH to Tampa, FL. We filled up the truck 3 times total, to the time we dropped it off. It ran perfect, and was comfortable for the ride. So happy we went with Penske and not a competitor. We didn't see any Penske trucks on the side of the road, but saw a couple U-Hauls...

Distance: 1,200 mi
Cost: $1,260
Per. Mile: $1.05
SqFt. Moved: 950

Tracy B

Asheville, NC
Wrote a review on 3/31/2017
Penske Truck Review
(4 out of 5 rating)

Friendly staff and smooth process. 4 stars only because quoted price online was way less than actual cost. I should have read the fine print more carefully.

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Jon B

Marysville, OH
Wrote a review on 3/28/2017
Penske Truck Review
(5 out of 5 rating)

truck was ready when we arrived and representative was helpful

Distance: 150 mi
Cost: $340
Per. Mile: $2.27
SqFt. Moved: 1,200

Doug B

Midlothian, VA
Wrote a review on 3/27/2017
Penske Truck Review
(5 out of 5 rating)

Easy to work with and provided excellent service. Will use again and highly recommended.

Distance: 20 mi
Cost: $80.00
Per. Mile: $4.00
SqFt. Moved: 1,050

Jeff R

Leesburg, VA
Wrote a review on 3/26/2017
Penske Truck Review
(5 out of 5 rating)

Truck was great. Larger than we needed, but it was worth the peace of mind.

Distance: 1,600 mi
Cost: $1,850
Per. Mile: $1.16
SqFt. Moved: 1,100

Goldie M

Suwanee, GA
Wrote a review on 3/24/2017
Penske Truck Review
(4 out of 5 rating)

Haven't completed my move yet, but the gentleman who helped me with obtaining the truck was quite nice & helpful

Distance: 300 mi
Cost: $465
Per. Mile: $1.55
SqFt. Moved:

Barbara A

Park Ridge, IL
Wrote a review on 3/21/2017
Penske Truck Review
(5 out of 5 rating)

Local move, hired through home depot, overnight rental for about $300. Truck came with a hydraulic lift (26') which made it easier to load/arrange goods.

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Robert W

Colorado Springs, CO
Wrote a review on 3/20/2017
Penske Truck Review
(4 out of 5 rating)

Good, except that ramp was damaged and took the movers some time to figure out how to make it work. Had ordered furniture pads, but was notified they were out the morning of truck rental. My wife had to scramble and drive to UHaul to rent 4 dozen pads.

Distance: 29 mi
Cost: $120
Per. Mile: $4.14
SqFt. Moved: 2,900

Joan M

Central Point, OR
Wrote a review on 3/20/2017
Penske Truck Review
(4 out of 5 rating)

Their 26 foot truck does not have much power. Semi's were passing us. We travelled from Oregon to Arizona.

Distance: 1,250 mi
Cost: $1,200
Per. Mile: $0.96
SqFt. Moved: 2,000

Larry G

Ooltewah, TN
Wrote a review on 3/17/2017
Penske Truck Review
(5 out of 5 rating)

Great truck and car hauler.

Distance: 900 mi
Cost: $1,000
Per. Mile: $1.11
SqFt. Moved:

Doug W

Coeur D Alene, ID
Wrote a review on 3/15/2017
Penske Truck Review
(5 out of 5 rating)

The manager in Coeur d'Alene was very helpful throughout the process, he could not have helped more. The truck was clean and ready despite a late change in plans requiring a bigger truck. I will be using Harry's help whenever I need a truck which will be again soon.

Distance: 50 mi
Cost: $125
Per. Mile: $2.50
SqFt. Moved: 1,550

Michele W

Knoxville, TN
Wrote a review on 3/14/2017
Penske Truck Review
(4 out of 5 rating)

Pick up and drop off at Home Depot went pretty smoothly.

Distance: 800 mi
Cost: $2,400
Per. Mile: $3.00
SqFt. Moved: 2,800

Troy C

Littleton, CO
Wrote a review on 3/14/2017
Penske Truck Review
(5 out of 5 rating)

Truck was ready as ordered. It was a newer truck which made me feel better about driving from Philly to Denver. It handled well in some crazy wind across Kansas too! The drop off location had really nice and helpful staff as well. All good!

Distance: 2,000 mi
Cost: $1,600
Per. Mile: $0.80
SqFt. Moved: 1,800

Randy M

Laguna Hills, CA
Wrote a review on 3/12/2017
Penske Truck Review
(5 out of 5 rating)

26 ft. Penske truck diesel. It was brand new. And it really did a great job. Drove from Laguna Hills to St. Louis

Distance: 1,900 mi
Cost: $2,300
Per. Mile: $1.21
SqFt. Moved: 1,700

Tom V

Chicago, IL
Wrote a review on 3/7/2017
Penske Truck Review
(5 out of 5 rating)

Not the cheapest option, but the truck was nice. It was newer and more nicely equipped than other truck brands I have rented from. I did note a nail in the tire when I picked up the truck, and they had a new tire installed in less than two hours. Very good service!

Distance: 2,000 mi
Cost: $2,100
Per. Mile: $1.05
SqFt. Moved: 800

Barbara M

Punta Gorda, FL
Wrote a review on 3/4/2017
Penske Truck Review
(5 out of 5 rating)

They were all great to work with. Loved clean and great running truck. Will always use their trucks.

Distance: 1,500 mi
Cost: $1,000
Per. Mile: $0.67
SqFt. Moved: 1,000

Robert C

Manhattan, NY
Wrote a review on 3/2/2017
Penske Truck Review
(2 out of 5 rating)

Horrible complications after the move with the drop off service.

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Ken S

Sanford, NC
Wrote a review on 3/1/2017
Penske Truck Review
(5 out of 5 rating)

Well maintained rental truck. Put nearly 2,900 miles on it and drove through all kinds of weather. I have rented trucks from Penske before and would highly recommend them.

Distance: 2,879 mi
Cost: $1,000
Per. Mile: $0.35
SqFt. Moved: 1,500

Robert T

Dobson, NC
Wrote a review on 2/28/2017
Penske Truck Review
(4 out of 5 rating)

The governor on the 26' rental was not hooked up properly and made the truck vibrate terribly when at the bottom of a hill, when the cruise control would normally kick in and accelerate. When it snapped off (guessing that's what happened) the cruise control worked great.

Distance: 2,250 mi
Cost: $4,000
Per. Mile: $1.78
SqFt. Moved: 1,700

John E

Sahuarita, AZ
Wrote a review on 2/27/2017
Penske Truck Review
(1 out of 5 rating)

Truck AC was broken. When I got the truck it had 2 completely bald tires. This was on Saturday and I had to wait until Monday to get them fixed. They gave me a free day to compensate, but that was not enough my whole move had to be moved out a day. The truck was very slow compared to the gas uhaul. The gas mileage was also worse than the gas, even though they claimed it would be better. It also was very uncomfortable to drive. I would pay more for uhaul if the trip is long.

Distance: 1,700 mi
Cost: $1,000
Per. Mile: $0.59
SqFt. Moved: 900

Stacey M

Tucker, GA
Wrote a review on 2/27/2017
Penske Truck Review
(2 out of 5 rating)

My truck kept stalling and shutting down on us. It was not a good return experience because they could not find my contract. I stayed at the return destination for at least 2 hours trying to get taken care of...a nightmare!!

Distance: 39 mi
Cost: $100
Per. Mile: $2.56
SqFt. Moved: 1,300

Cherryl B

Northborough, MA
Wrote a review on 2/27/2017
Penske Truck Review
(5 out of 5 rating)

Truck was ready for pick up when they said it would be. Very clean; everything worked properly.

Distance: 11 mi
Cost: $56.00
Per. Mile: $5.09
SqFt. Moved: 1,200

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