The truck was great! We didn't have any problems with it and drove it from Cleveland, OH to Tampa, FL. We filled up the truck 3 times total, to the time we dropped it off. It ran perfect, and was comfortable for the ride. So happy we went with Penske and not a competitor. We didn't see any Penske trucks on the side of the road, but saw a couple U-Hauls...

Friendly staff and smooth process. 4 stars only because quoted price online was way less than actual cost. I should have read the fine print more carefully.

truck was ready when we arrived and representative was helpful

Easy to work with and provided excellent service. Will use again and highly recommended.

Truck was great. Larger than we needed, but it was worth the peace of mind.

Haven't completed my move yet, but the gentleman who helped me with obtaining the truck was quite nice & helpful

Local move, hired through home depot, overnight rental for about $300. Truck came with a hydraulic lift (26') which made it easier to load/arrange goods.

Good, except that ramp was damaged and took the movers some time to figure out how to make it work. Had ordered furniture pads, but was notified they were out the morning of truck rental. My wife had to scramble and drive to UHaul to rent 4 dozen pads.

Their 26 foot truck does not have much power. Semi's were passing us. We travelled from Oregon to Arizona.

Great truck and car hauler.

The manager in Coeur d'Alene was very helpful throughout the process, he could not have helped more. The truck was clean and ready despite a late change in plans requiring a bigger truck. I will be using Harry's help whenever I need a truck which will be again soon.

Pick up and drop off at Home Depot went pretty smoothly.

Truck was ready as ordered. It was a newer truck which made me feel better about driving from Philly to Denver. It handled well in some crazy wind across Kansas too! The drop off location had really nice and helpful staff as well. All good!

26 ft. Penske truck diesel. It was brand new. And it really did a great job. Drove from Laguna Hills to St. Louis

Not the cheapest option, but the truck was nice. It was newer and more nicely equipped than other truck brands I have rented from. I did note a nail in the tire when I picked up the truck, and they had a new tire installed in less than two hours. Very good service!

They were all great to work with. Loved clean and great running truck. Will always use their trucks.

Horrible complications after the move with the drop off service.

Well maintained rental truck. Put nearly 2,900 miles on it and drove through all kinds of weather. I have rented trucks from Penske before and would highly recommend them.

The governor on the 26' rental was not hooked up properly and made the truck vibrate terribly when at the bottom of a hill, when the cruise control would normally kick in and accelerate. When it snapped off (guessing that's what happened) the cruise control worked great.

Truck AC was broken. When I got the truck it had 2 completely bald tires. This was on Saturday and I had to wait until Monday to get them fixed. They gave me a free day to compensate, but that was not enough my whole move had to be moved out a day. The truck was very slow compared to the gas uhaul. The gas mileage was also worse than the gas, even though they claimed it would be better. It also was very uncomfortable to drive. I would pay more for uhaul if the trip is long.

My truck kept stalling and shutting down on us. It was not a good return experience because they could not find my contract. I stayed at the return destination for at least 2 hours trying to get taken care of...a nightmare!!

Truck was ready for pick up when they said it would be. Very clean; everything worked properly.

Truck was great. I got the 26' truck. Staff was friendly and the truck was ready exactly when and where I reserved it. The hand truck and blankets helped a ton.

Nice, clean truck, all ready to go and good help from their people.

Knowledgeable and friendly

The truck was in good condition. The customer service, pick-up and drop-off of the truck was easy. The only downside was that the moving pads that I rented with the truck were made of felt and were flimsy and on the small side

Easy to work with. Haven't driven the truck yet so will review more later

Good truck for the price

Penske will get our business during our next move. We originally were going with U-Haul and then we thought about looking at Penske for a comparison. Boy were we glad we did. Penske had clean trucks, allowed us to rent blankets to wrap our furniture in, and the all around experience with them was great!

26' Truck was like new. Flat vehicle tow trailer behind was in very good condition. All tires were in great condition. Diesel power truck that was restricted to 75 MPH and that was perfect for that size truck. I got about 9 MPG and that was what I expected. Penske contacted me 3 times before the need date to confirm my dates and everything was ready for me when I showed up to get the truck. Most negative reviews are from people that have issues with the size of this equipment. Don't rent large trucks and trailers if you are not comfortable or capable of driving them. Rental companies are not driving schools.

I reserved and used Penski. I had a 17 ft truck plus a towing trailer. Twice during the drive, the rear tire blew. Once and Penski roadside service came to the truck/trailer to replace but then it happened again with the trailer replacement. I would be too wary to trust another Penski trailer, their tires are probably poor quality or not maintained.

Gave me AAA discounts which was great. I rented for one way which was costing me $132 but then I decided to returned it to the original location I rented the truck from, it came cheaper. They very gladly refunded me $90.

Reasonable rate and truck performed as it should.

Great product and service.

Great 26' truck with Bluetooth, cruise control and air ride seat!

Worked out fine, no hitches...except for the one on the truck.

I went with Penske because they seemed to have better trucks then budget. Uhaul was out of the question because I worked there and know how horrible the company is lol. The truck I got was in decent shape, and I would never do this move in a rental truck again. It was pretty bad. Penske did give me the wrong car hauler, but they didn't charge me any extra for it. And they extended the amount of days I could have the truck because of bad weather with a simple phone call for free.

Despite being assured that I would get a "good truck" for a 2000 mile cross country move, the truck I got was dangerous. The front end was so far out of alignment that it required a constant 15-20 degree left turn input to keep it tracking straight down the road. In addition to being EXHAUSTING to drive as a result, this was dangerous, as I had to travel in icy/snowy conditions. As well as being severely out of alignment, the front tires were so far out of balance that the truck beat me to death the entire drive. I'm not at ALL satisfied with Penske on this, and plan to take it up with them.

30ft truck, largest int he fleet filled all the way up.

Truck was adequate but windshield wiper fluid was frozen so had to pull over a number of times. However, Penske did direct us to a mechanic who took care of it for us and covered the cost.

This time with Penske, this location did a great job. They provided us with a fully maintenanced truck with low mileage and everything was very smooth. That was NOT the case when I rented from Penske last year in Wake Forest, NC. That provider did NOT service the truck, was rude and I would NOT recommend going to that dealer! And, that was the owner of the company where I rented the truck!

Way better than U-haul. Showed up in the morning at Home Depot and my truck and blankets were there. No issues.

truck was comfortable to drive

We moved 2- 26 foot Penske trucks. The crew arrived on time and distance figured out a plan of attack to get everything done. They finished early and took exceptional care of our furniture and boxes. They saved us alot of time and back breaking work. I recommend them to anyone needing assistance loading or unloading they are worth it. Thanks so much, greatly appreciated!

They did very well. It was extremely cold and the truck wouldn't run at first. Customer service guided me on what to do to get it running.

Came through in a pinch when our Budget Truck was no longer available the day before our move. Really appreciated the availability from Penske. Truck was usual and we were able to fit everything.

Standard truck rental

Highly recommend Penske over any other truck rental,while we did have an issue with the size of the truck we rented and what was there when we got there, within 15 minutes we were given a huge discount on the truck as well as the mileage....again Thank You to all who helped