Drove 26 footer fully loaded from Denver to Ohio with no issues

Penske was the best deal from all of the companies we looked at in respect to renting a truck - from the actual truck to supplies. The only comment is that the movers who we hired to load our truck recommended that we have about 100 pads for a move such as ours-- and I don't recall Penske stating anything like that on their site. In the end we were able to rent 60 pads- the rental location didn't have extra -- and we could have used probably another dozen or two dozen-- pads are worth it since they are protecting everything.

Pick up service in Wauwatosa, WI was excellent. Agent was pleasant and knowledgeable. The equipment was ready, clean and in great working order. No mechanical issues during trip. Return to truck in Hayward, CA was acceptable. (Remember to ask about the discount for using Hireahelper up front - not 'available' on return of truck)

Truck cab in good condition. Upon driving, it felt like wheels needed to be aligned. I rented a 12 foot truck but was not informed by the rental company that the rear wheel wells protrude into the bed of the truck. These wheel wells caused me some trouble as it was difficult to pack large furniture items into the bed without encountering the obstruction caused by the wheel wells. Overall, Penske trucks are in much better condition than their competitor's trucks. I would rent from them again.

Good truck and car trailer. In good mechanical condition. Priced competitively.

Good truck. Good vehicle trailer. Good cost ! It would benefit from a block heater. Starting instructions could have been better. I will rent from them again.

After several emails reminding me that the truck would be ready for pick-up at the Home Depot store in Decatur, it was not available when I showed up for pick-up. Rather than being honest and indicating that there was an issue I got these responses that it would be there in 35-40 minutes, then when still not there it was increments of 10 min. I got the truck at 11am, when my timing and moving crew timing was tight already (added 3 hours to the day of loading, since I had to pick up items north of Atlanta and had to do so in the peak evening traffic because of the delay)! And to make matters worse, since they offered a 10% discount, that further delayed it because if was payed by a credit card that was not my own. Just frustrating. Otherwise the truck was in good condition and the return was a breeze.

Fuel it up before return or you will pay for it. I paid for the basic rental, insurance $106. Add the miles about 170 and fueling up at their facility for $8/gallon. Add another$350

The truck was in good shape no issues.

I highly recommend Penske, customer service was excellent here in the Coral Springs, Fl area where I rented the truck and in Arlington, Va. Mr. Pye Sint from the Coral Springs office gave us a lot of information about everything and was super nice as well as J. Nelson from the Arlington office. Great people and good prize.

I will use them again

The truck rental was reasonable.

great to do business with.

Simple, Cost effective and very professional. They delivered exactly as promised and even adjusted our drop off with almost no notice. Highly recommend!!

Good deal for size of the truck.. Diesel fuel just cost more. I was satisfied with truck and space.

DC Moore was excellent. They were Customer Service orientated and made sure I had what I needed. No MV Clerk attitude there-You want good service and a truck rental at a god price go here.

We used Budget Trucks in the past and never again. Not only did Penske fight for our business by adding discount upon discount, their truck was better quality and we were able to get a full 26-footer and a tow dolly for our car as we wanted. The staff in the Las Vegas office was excellent, giving us another generous and unexpected discount. I'm a convert to Penske!

Great equipment economical cost

Penske provides great value and good trucks for long-distance or local moving.

Bad mileage but probably normal at 9 MPG. great truck otherwise

The price was good and they were very flexible with the multiple time and locations changes we made. However, they did not have the hand truck we ordered.

The customer service was excellent, the pricing was far less than Uhaul. The truck ran real well. Aubry in Ohio was very nice.

I had reserved a Uhaul truck, but the day before use, it was scheduled for too late in the day. In a panic, I was able to reserved a Penske truck and they saved the day! It was relatively new and drove well. It was clean and the moving pads did their job. Great experience with Penske!

Nice truck. 9 MPG I guess is normal

Great truck, 16 footer. No problems, comfortable ride, great mechanical features all the way around. held three rooms of furniture easily.

By far the best truck rental!

Convince to where we could rent from Good customer service from rental place

Overall a good experience.

We rented the truck and moved ourselves. The truck was clean and in good working order. The car carrier was fine, a truck driver did notice we had a low tire. We called Penske and they sent a repair man. He changed the tire and checked the rest of the tires.

Reservation for the truck was made at Home Depot. They were very helpful. When dropping off the vehicle in Fitchburg, the lady was quite rude at the beginning.

easy access and good customer service thru Home Depot!

Took awhile to get the truck but in fairness everything and everything ran behind because of the weather. Front desk staff greeted us right away, friendly and helpful.

Truck handled beautifully, interstate and neighborhood. 26 ft drives like a minivan, good mileage

Easy rental good price and clean truck

Penske had so many breakdowns, we had to be towed the last 200 miles, lost several hours on the road waiting for help, but they were very helpful, but the equipment was in terrible mechanical shape, I was very disappointed in Penske after multiple times using them in the past

Very helpful but were running a little late

Truck and carrier did great, truck ran well.

Got the largest truck possible. It was difficult to manage in the rain and traffic. We should have used a smaller truck.

Truck Rental was fine

Great experience again. Penske has great people, great equipment and great system.

Everything went very well. They didn't have the moving blankets when I arrived to pick up the truck but they delivered them to my house about 1 hour later. The truck was full of fuel and clean when picking it up. I used Penske because the 26 foot van had a diesel engine. I definitely would use them again. The only bad thing about the truck was that the seat was not very comfortable f.or driving 10-12 hours a day

Penske trucks are well maintained and heavy duty. If you are a AAA member, you receive a significant discount on your rental.

Had 3 bad tires but they compensated nicely.

We rented a truck, it was ready when we needed it. It was clean and ready to go with a full tank of gas.

good comfortable truck

No complaints. Truck was in very good condition and did it's job. I reserved online but their customer service called me about a week before to confirm everything and was nice and professional. The customer service was also professional during pick up. I don't drop the truck off until tomorrow but I imagine that the customer service during drop off will be good as well. The main reason I picked Penske over the rest was cost - they offered a discount for booking online plus a discount for being a AAA member.

I told the phone rep several times the size of my storage unit, and expressed doubt I needed such a big truck. I was talked into way to big a truck that was just hell through the mountains. The brakes were extremely stiff and even downshifting I could not go up a moderate hill faster than 35 while I saw Uhauls with the same length take the hills with no issues. I chose Penske for a guaranteed reservation when I heard Uhaul doesn't always honor a reservation. I will never use Penske again especially with the ramps being so high...very difficult to load and unload.

The pick up time took over an hour A little too long. The truck seemed to run like it was missing. It got bogged down a lot and we only got 5 -6 miles to the gallon. It was very expensive to pay for the gas to move, much more than I expected.