Needed a truck on somewhat short notice. Got a good deal on a truck. Good prices and customer service.

Very clean truck with only 5000 miles. Excellent condition.

I rented the truck for my brother and his wife so they could move from Texas to Kansas the truck headlight would not work well enough to see the road,my brother called the roadside assist and they had a tow truck arrive with in 30 mins and sorta fixed the lights.The lights would not go passed the bumper so it was hard to see the road.

Customer service was great, as expected. Ready on time, quick transaction, and clear communication throughout. The truck was in perfect condition and a later model, as most Penske trucks are. A 16' truck was a tight fit for a 1 BR, though we had an extra mattress/box spring which will not stay.

Average only because my truck broke down in SC. However, Penske did offer to refund me my hotel stay and added an extra day to my rental, but I'm awaiting a response. If they fullfill this, then I will add 1 star ... if they don't, I will deduct 1 star.

We had a huge move of a family of 4 with my parents house. So two houses into one, took 3 days rental

Great truck...seamless and professional transaction

Penske has the ease of being able to pick up and drop at Home Depot with flexible hours. We had no problems with the rental and found the entire process of renting the truck to be very smooth.

We had a 26' truck pulling a trailer. The equipment worked well except for the gas gauge....that was hell driving so far never knowing how much gas you had.

The truck was clean and ready on time. They made the process very easy with the pickup and the drop off.

The truck, though loaded to the max, handled like a dream. No complaints.

I had a truck reserved for a week at 8 AM to pick up at Home Depot. Never showed up. Constantly called to ask were the truck was and was repeatably lied to that it was "on the way." Wait 2 hours before I told them to shove it and went and rented a Uhaul instead. Would NEVER EVER you Penske again for anything. They made an already stressful day infinitely more stressful but not providing the truck I had reserved for a week.

Nice clean truck! Was a perfect move thanks to Penske.

Very reliable and good equipment!

The truck was available on time and I had no issues.

Very comfortable truck for a two day drive. I was a little nervous about driving the truck, but it was fine. Once I got on the road, it was easy.

Was told my 26' truck would have a lift gate, but only had a ramp. Had several problems getting 6th gear engaged, which adds 10 mph on the interstate. No other problems.

When Budget told us, a day before moving day, that they didn't have a truck for us, we called Penske and they came through with a truck that met our needs, was in good shape and was a good value.

Very courteous, friendly, helpful. Went over the detail thoroughly.

Overall Penske was great. The pick-up location recently began renting Penske trucks so they were a bit slow. We we also rented a car carrier and dropped it off in one locations and the truck in another due to our arrival time. This caused problems. The truck and trailer were in good condition. Customer service was pretty good. I have used Penske before and the experience was good hence this rental. I would use them again….but hopefully not for a long while.

It drove like a moving truck. Very uncomfortable.

When I got to Penske in the morn, the minute I waw the 12 foot truck I knew it was too small. Wheel wells! they were able to immediately set me up with a 16' truck. Phew! The generous discounts were extremely helpful. The felt blankets were not as good as the as quilted blankets of yore. I have used Penske before and will again.

I hate to move, but this was the way to go this time.

From California to Bristol Virginia they were great. Excellent service. The truck was ready and they were there with great "roadside service when we needed it. I would highly recommend this company.

26' truck, rear door leaked water into the inside rear portion of the truck getting some bedding wet

The truck was great but the tow trailer they gave us was terrible and almost caused an accident. I'll never rent this way again. The service once we realized there was a problem was excellent, but it could have been a terrible accident. The trailer should have been checked much harder.

Good truck. Well maintained, and clean. Only complaint was limited power. It made for some slow speeds through the mountains.

Clean truck with reasonable cost

good truck, was ready when we needed it drove nice

Very nice to work with! Had to change the truck request many times, but Mike was patient and so helpful! Going back for another truck again this week! Would dream of calling anyone else!

Truck was clean and in very good condition and had low mileage.

It was basically an 18 Wheeler, which I could not drive! I had to have one of the Guys from the Hire A Helper, to drive it for Me! It was NOT a good Day!

I haven't completed my driving portion of the move yet, but I can advise the their equipment (last time - 2 weeks ago) and this time appears to look good, and perform well.

Excellent service and product rented. 16 foot truck.

Drove 26 footer fully loaded from Denver to Ohio with no issues

Penske was the best deal from all of the companies we looked at in respect to renting a truck - from the actual truck to supplies. The only comment is that the movers who we hired to load our truck recommended that we have about 100 pads for a move such as ours-- and I don't recall Penske stating anything like that on their site. In the end we were able to rent 60 pads- the rental location didn't have extra -- and we could have used probably another dozen or two dozen-- pads are worth it since they are protecting everything.

Pick up service in Wauwatosa, WI was excellent. Agent was pleasant and knowledgeable. The equipment was ready, clean and in great working order. No mechanical issues during trip. Return to truck in Hayward, CA was acceptable. (Remember to ask about the discount for using Hireahelper up front - not 'available' on return of truck)

Truck cab in good condition. Upon driving, it felt like wheels needed to be aligned. I rented a 12 foot truck but was not informed by the rental company that the rear wheel wells protrude into the bed of the truck. These wheel wells caused me some trouble as it was difficult to pack large furniture items into the bed without encountering the obstruction caused by the wheel wells. Overall, Penske trucks are in much better condition than their competitor's trucks. I would rent from them again.

Good truck and car trailer. In good mechanical condition. Priced competitively.

Good truck. Good vehicle trailer. Good cost ! It would benefit from a block heater. Starting instructions could have been better. I will rent from them again.

After several emails reminding me that the truck would be ready for pick-up at the Home Depot store in Decatur, it was not available when I showed up for pick-up. Rather than being honest and indicating that there was an issue I got these responses that it would be there in 35-40 minutes, then when still not there it was increments of 10 min. I got the truck at 11am, when my timing and moving crew timing was tight already (added 3 hours to the day of loading, since I had to pick up items north of Atlanta and had to do so in the peak evening traffic because of the delay)! And to make matters worse, since they offered a 10% discount, that further delayed it because if was payed by a credit card that was not my own. Just frustrating. Otherwise the truck was in good condition and the return was a breeze.

Fuel it up before return or you will pay for it. I paid for the basic rental, insurance $106. Add the miles about 170 and fueling up at their facility for $8/gallon. Add another$350

The truck was in good shape no issues.

I highly recommend Penske, customer service was excellent here in the Coral Springs, Fl area where I rented the truck and in Arlington, Va. Mr. Pye Sint from the Coral Springs office gave us a lot of information about everything and was super nice as well as J. Nelson from the Arlington office. Great people and good prize.

I will use them again

The truck rental was reasonable.

great to do business with.

Simple, Cost effective and very professional. They delivered exactly as promised and even adjusted our drop off with almost no notice. Highly recommend!!