I had some issues with the billing, however Tamara advised me to call once my move was complete. I did and she not only took care of the issues, but was professional and very helpful. She was awesome!

The 26' truck only had about 4500miles on it. It drove really nicely,and of course was spotlessly clean. The whole event went very well.

Great vehicle for a cross-country move. Excellent customer service.

Truck rental was satisfactory, but wished we could have gotten a combo deal on the car dolly.

Truck broke down twice but Penske stepped and handled the issues to my satisfaction.

Excellent, great service from start to completion

Everyone was very helpful and the truck was nice and had low mileage (16 ft truck).

Penske Truck Rentals are the best. I have always received a relatively new truck from them when I move. This time the truck had just over 15,000 miles on it. Also, the truck had an auxiliary port for my phone that I used for listening to podcasts and GPS directions.

Rented a 16ft rental for a oneway trip to another state. Very affordable, clean & gives truck to you for 3 days. Staff very friendly

Amici checkout and it was reassuring knowing that my reservation guaranteed that a truck would be available (unlike Uhaul). Highly recommend. You get what you pay for!

$570 for truck; $75 for gas to refill.

Clean truck get the job that we needed

Penske's price was right after the AAA discount. Pickup and drop off were simple, although on drop off the agent who inspected it tried to blame me for a faulty repair on one of the caps on the box of the truck. The truck itself did get the job done, a 1,300 mile move loaded completely. I would say the truck was in desperate need of maintenance though. It was advertised as having radio, USB, and aux. It didn't have USB, and neither the radio nor the aux jack were functional. The engine light came on about 900 miles in and never went away, apparently a problem with emissions. Finally, the oil is the dirtiest oil I'd ever seen. Really, guys, change the oil in your trucks.

Drove a 26' 1400 miles. A/C did not work (July), cruise did not work, check engine light was on most of the way. Customer service was great, discounted the truck for all the issues and made it cheaper while I was able to sweat away my built up winter weight!

Convenient and good service.

Got a 16' and a 26' truck. Both rentals were perfect. Both depots were great on each end for pickup and drop off. No complaints.

Service was excellent, passenger side truck not comfortable for long hauls.

The truck was nearly brand new and full of gas however it reeked of cigarettes and the cab was covered with the ashes of someone who smoked with the window cracked so little ashes were all over the cab. There was also pet hair of some sort on the floor board. The cargo area had not been cleaned and there was trash though not a lot left inside. The moving pads we ordered were not available at the site we picked the truck up from (Home Depot) and they did not even offer to pull from the stores inventory to provide them. Not a big deal? I made reservation on the 21st of June and picked the truck up on the 5th of July. I had flown in from Nashville, TN to Beaumont, TX and had movers scheduled and waiting to load the truck. I really don't see any excuse for it considering the amount of time they had to prepare.

Booked a Penske truck and were guaranteed a truck but they couldn't say if it would be the 22 or 26-foot, either one would work for us and we ended up with 26 which is more common. It drove ok for a truck of that size and was clean and easy enough to pick up and drop off. No complaints and the price was great compared to others we quoted.

overall ride was a bit bumpy but truck was relatively comfortable.

About the same as other trucks we've had. Ran fine, not too noisy considering the size of the truck, comfortable cab.

I have always used Penske and will use them again. Their trucks are always in good shape and run well.

Excellent service at Home Depot. New truck and I was in/out with no delays.

Truck in good working order, and have unlimited move changes which came in handy when then date changed.

The truck itself was like new, and included cruise control and a 1/8th inch audio input, which made the drive very pleasant. I would give an excellent rating, except that the hand truck and moving blankets i had reserved were not available when i picked up the truck.

Truck was in great shape and ran beautifully. Was ready on time and drop off was close and timely.

We had to have 2 service calls on the truck, plus they sent us originally to a center that didn't have the truck so we had a bit of an ordeal getting the truck and getting service. Fortunately, the service calls were answered promptly so we were able to keep going without much of an issue.

Made a reservation for a move stating we would return the truck to the same location we rented it from. Our plans changed and we wanted to return the truck to a different location. They could not allow that because it was a district truck and couldn't leave the area. It was an inconvenience for us of about an extra hour to return the truck to original site.

Nicest fleet in the Business!

Great customer service. 26 ft box truck was a rough ride for my furniture. Fuel costs were higher than I anticipated. Truck performed. No roadside issues. Truck was full!

Nearly new truck. Everything worked well.

We had a mostly positive experience. The AC in the truck sometimes struggled but it wasn't horrible. Also, we got stuck with performing the engine exhaust filter cleaning procedure. It wouldn't have been a huge deal but it requires the truck to be parked for 30 minutes while it automatically revs itself up to about 1500 rpm and just stays there. This burns a ton of diesel fuel; fuel that YOU the customer paid for. There's nothing about this in the rental agreement with Penske and I do not take lightly the fact that they are essentially having customers perform a maintenance procedure. Luckily Penske agreed to refund me $50 for the experience, which offset the wasted fuel cost. The 26' truck was fully loaded and pulled a 4'x8' trailer and it still managed to deal with all of the hills of the north Atlanta area suburbs. I don't think a Budget or U-Haul truck with a gasoline engine would have been able to cope with that.

The only complaint was that the truck bed had not been properly swept.

Always use Penske and have never had any problems. They are always excellent. Smooth transaction.

Great customer service

Penske always has the best deals for online and veteran's discount. Professional customer service. Nice clean trucks.

Great movers, called to notify us when they would arrive, and are frienldly.

Good 16 ft truck. No problems.

Always great service. Penske is all I use.

More reliable and better trucks than uhaul

Excellent, brand new 26 foot truck.

I rented a 16-foot truck for my move.

Not crazy with the random pricing though.

Truck was not ready , but received a call to adjust move.

Clean new truck, also had great gas milage

We rented a 12 foot truck, which fit the contents of our studio apartment with room to spare. We were able to fit 10 small boxes, 10 medium boxes, four to five suitcases, two cube bookshelves, a collapsible bedframe, a full mattress, and a pretty tall dresser with no problem at all. The truck was in excellent condition with working A/C and a place to plug in your iPhone so you can listen to some tunes on your journey. It was also a lot quieter inside the cab than most of the UHAULs I've used in the past. Would definitely recommend!

So far everything is working as expected.

They did not have the truck I reserved