Clean truck, no problems. It ran well and was fun to drive.

Penske was a good value

Every thing went fairly smooth...except the truck was in poor condition and had a transmission issue. I reached my destination 350 miles away, but I had to wonder the whole way if I was gonna make it. Not a fun drive. When I turned the truck in 2 days early and suggested they use that time to get the truck fixed, they were fairly rude. I did not as for a refund, nor was I rude. I just figured they would want to know that the truck was not running right. Apparently they did not.

Truck was in good shape and ready on time.

Have always thought Penske was expensive but they proved to be the cheapest from KY to GA

Rented the 26 foot truck for the move and to haul our car. The truck had no get up and go, which was very dangerous when trying to go up any kind of incline. The truck would only go 40mph going up in lines and when trying to re-enter onto the interstate from either a rest area or from a truck stop.

Excellent, clean truck

The truck was clean and ready. The truck had mechanical problems during the move. Penske sent out someone to bring us to a motel and towed the moving truck with our furniture, etc. to their shop in the area. Penske towed the whole moving truck to our destination location so we could unload as scheduled. When the truck was unloaded, Penske came and towed the truck to their local repair shop.

Problem with the billing as originally quoted and they recommended too small of a truck, even though I listed all remaining furniture to me moved

I loved the fact that the Penske truck was almost brand new. This is by far the best riding truck I have ever driven. Everything was clean and well maintained. I felt good about how I was treated on both ends of the trip.

They moved house hold items from a storage locker, and also from my Mothers apartment about 2 miles from each others. Then I drove the truck 637 miles. Now I am having others movers unload today, using this same Hire a Helper. Obviously they do NOT check out the companies they register as stated .

No problems returning the truck. Great service!

very nice to deal with. No problems.

Equipment was in top shape

Pick up was easy drop off was difficult

We had a 26 foot truck with only 6000 miles on it - nice, new, and clean. If we ever need to rent a truck again it will be from Penske. No complaints.

We rented trucks on two days. The first day was a decent experience, but on the second day Penske delivered the truck an hour late to our pick-up location while we had movers on the clock. Not good.

We have used Penske a few times in the last 2 years. Great equipment. Great people.

Would have given an Excellent if the cruise control was more reliable and the RPMs weren't so high for the highway cruising speed resulting in reduced fuel economy.

clean, easy to deal with, efficient

Truck was in excellent condition. Customer Service was excellent. Quality equipment. Would certainly use them again. Also rented a trailer to move my vehicle.

They made my moving experience very easy and painless - and an affordable rate! $500 cheaper than U-Haul and A LOT cheaper than hiring movers. The customer service gentleman was very friendly and informative.

The truck was ready when I went to pick it up. The Customer Service gentleman was very friendly and informative! The truck was a smoother ride than the previous times I've used U-Haul. I chose Penske because they were about $500 cheaper for the same size truck than U-Haul and A LOT cheaper than hiring movers. I would absolutely use Penske again!

Good customer service and the condition of the truck is good even with more than 150,000 miles on the odometer.

Superb service and really nice equipment.

First truck was filthy, beat up and old. Second truck was a little better, but still below expectations of other online reviews. Very disappointed, in fact return location manager was appalled by truck condition and this was the "better" truck. Houston, TX locations known for renting poor quality vehicles.

best trucks, clean and well maintained

Checking out in Savannah and returning in Ellajay - on both ends we found it fast and easily done. I have used Penske MANY times and will again.

I felt very safe driving their 16' truck. It was comfortable and seemed to be well-maintained. People on both ends were extremely helpful and friendly.

Horrible Didn't have blankets in truck, didn't have trailer connected and the truck I rented shook violently, I had to add a gallon and a half of oil over 800 miles span, the two tires I complained about blew out on the trailer and the truck couldn't go up even a tiny in town hill at any speed greater than 40mph, the truck Penske said would fit a 4 bedroom home did not and we had to rent a second truck from uhaul. The oil leaking from the engine got all over the car being towed and my other car following, DO NOT RENT FROM PENSKE!

truck is diesel and had issues twice with the DPF system (Diesel particulate filter) it lost power and I was going 20 mph up hills from Texas. took a quarter tank of fuel to regenerate(clean filters)

We picked up the Penske truck which was the perfect size to fit our 2 bedroom apartment. The truck was in good condition, and the company ensured to communicate all of the rules for the truck. I would use Penske again, I've used other companies, but this was the best experience thus far.

I needed service on the truck I rented. Steering wheel wobbled bad at 45 miles an hour. Penske sent a service truck and replaced both front tires. I was happy with the truck rental and service they provided

Truck was not on time and we had a very tight schedule. The Home Depot crew were painfully slow and not knowledgable about the truck rental process.

No hidden costs, paid what I expected. Don't rent the Ford!!! I love Ford vehicles but the Penske version of them (16' truck) did not have cruise control, not a very comfortable 960 mile drive. Also used Pak-Rat but have Pod in storage until we purchase a new house.

Penske was a great experience. We rented a truck that was a tad too big, but you never know until you get the stuff in there, right? The truck we rented (22ft) was a bit difficulty to maneuver, but we made it from Louisiana to Ohio without incident. The service representatives were helpful and very friendly at both locations (pick-up and drop-off). They were very willing to answer any questions.

I rented a truck from Woodland on CA. Amazing people! I recommend then 100% HA

We wish the 26 ft. truck had come with a ramp rather than a lift gate. It made loading and unloading move slower because the men weren't familiar with the mechanics.

As streamlined as you could hope for. Reserved a truck, showed up on the day and left with truck in about 10 minutes. Truck was in great condition. Penske's the way to go.

They were very quick to get the truck loaded, however we asked them to use the furniture pads and they didn't now I have furniture that is really messed up. The wood pieces have huge scratches and dents in it. I cried when I saw it coming off the truck and how my beautiful furniture is now junk!

truck was great, they charge a lot more than uhaul does for the same sized truck, but i find them to be more reliable, and I think the lift gate is more useful than having the lower truck bed like uhaul has. The largest problem is that I also reserved 3 dozen furniture pads, and the home depot I rented the truck from only had 18 pads. They only charged me for the 18....but I needed 3 dozen for a reason.

Truck rental was exactly as advertised. I did require a road-side assistance call (of my own making), and it went incredibly well.

Truck was ready and waiting. Had a brand new truck. The car carrier was broken and had to be switched out and then within the first hour it got a flat tire. They did come rather promptly to repair it and get me back on my way. Overall, very satisfied with the experience. This is my fourth time using Penske and my second for a 1-way trip. All have been good to great.

Truck was almost new. Ran great. No problems at all.

Penske is a company we have used before and I find their services quite good. The staff were pleasant and friendly. My only concern is that while I reserved a hand-truck, I came to find that upon pick up they were all out. It would be helpful if they notified customers in advance of such a occurrences if at all possible.

Good vehicle served its purpose!

Truck got great gas mileage even towing a car, and was in great condition. Customer service at both rental and drop-off points was great.

The truck was new and in great condition when I rented it, and did a fantastic job of getting over the Continental Divide while fully loaded. The translucent roof was not only water-tight but allowed enough light through for houseplants to make the trip (one of them even went into bloom in the process). I felt very secure driving the truck the whole way. Customer service was fantastic every time I had to call them, and their online-booking and AAA discounts helped a lot, too.