Clean and on time ready

I was pleasantly surprised that after traveling 1500 miles over 3 days with 2 people and a dog, that my body didn't hurt. The comfort bench in the cab is indeed surprisingly comfortable and supportive over the long haul. I had a 26' Penske truck and a 3 bed/2.5 bath ~1600 sq ft house and the movers got everything in with some room to spare. We were very pleased with the size, cost, cleanliness, truck mechanics and so on. Would highly recommend Penske truck rentals for all your moving needs!

Cheaper then uhaul for sure!

Penske always has great trucks.

We had used tires on the truck and the tread flew off one of the tires on the interstate. They were quick to respond once we got through roadside maintenance, but that call was about 50 minutes long.

The truck was in very good condition and drove well. Customer service during booking and pick-up was very helpful. Gas mileage was poor, therefore quite costly. This was due to the weight of the contents, therefore understandable, but renters should be aware of the $$ they will spend driving.

Very helpful. There were a few small issues, but the Home Depot guy addressed them and got the trailer working fine.

Our truck was originally booked as a 16ft and later changed to a 22ft. Apparently this cause all sorts of problems. After 2 hours at Home Depot, we finally got the key for the original 16ft we booked. After going to the truck, we realized there was not a dolly as per our online booking. So we had to buy one. The Home Depot employees were very nice, even dispite having other customers with the same issue that we had, having to deal with a smaller truck.

We have too much stuff, moved with two 26' trucks and 2 car carriers. Car carrier on first trip had a flat near LA -- road debris tore a hold in the sidewall. They were fast in getting it repaired. (I seem to be a flat magnet - plenty of my own and now one apiece for car carrier and

It would have been nice if they had done a better job helping us pick the right size truck. We got a 16' truck and only filled 1/3 of it (a 10' truck would have made much more sense). It also would have been nice to know that the truck only got 8.4 MPG as it cost about $300 in fuel for the trip. The truck was in excellent condition (it was basically comfortable to sit in for 17 hours) - although the rails inside were so close to the wall that it made it difficult to tie things to it (we were surprised there were no rings or other devices to tie rope to in order to keep things from shifting around). The customer service was good. I'll check into other companies next time (we made this reservation based on a friend's suggestion).

Truck would of been OK, would of given it 5 stars if it was inspected before it went out. Had bad headlights and brakes. I did a lot of night driving and it was hell!

EXCELLENT people in Worcester, VA, and Nashville however the truck itself was in TOUGH shape and made the trip a lot more agonizing than it should have been.

Rental blankets are tiny. Received many complaints from packers that they were too small.

Got a 16' moving van for a one way from Richmond VA to Manhattan. The van came with a dolly and I got 12 moving blankets. The van ran well and handled fine. Terrible gas mileage - but it's a 16' van what do you expect, right? Got it at home depot, dropped off at Chelsea Rentals on 26th street. Great customer service at Chelsea Rentals. Penske was less expensive than U-Hual too.

Penske is always the best, if for no other reason, they have the BEST customer support in the world, one of my top 5 favorite companies to work with.

Penske is the BEST period! Always 5 stars for customer service, one of my top 5 favorite companies to work with.

Truck was almost brand new. Ran well and drove very nice. Would use them again for any moving job.

They were good. Their recommendation of SML moves was horrible.

Clean truck, no problems. It ran well and was fun to drive.

Penske was a good value

Every thing went fairly smooth...except the truck was in poor condition and had a transmission issue. I reached my destination 350 miles away, but I had to wonder the whole way if I was gonna make it. Not a fun drive. When I turned the truck in 2 days early and suggested they use that time to get the truck fixed, they were fairly rude. I did not as for a refund, nor was I rude. I just figured they would want to know that the truck was not running right. Apparently they did not.

Truck was in good shape and ready on time.

Have always thought Penske was expensive but they proved to be the cheapest from KY to GA

Rented the 26 foot truck for the move and to haul our car. The truck had no get up and go, which was very dangerous when trying to go up any kind of incline. The truck would only go 40mph going up in lines and when trying to re-enter onto the interstate from either a rest area or from a truck stop.

Excellent, clean truck

The truck was clean and ready. The truck had mechanical problems during the move. Penske sent out someone to bring us to a motel and towed the moving truck with our furniture, etc. to their shop in the area. Penske towed the whole moving truck to our destination location so we could unload as scheduled. When the truck was unloaded, Penske came and towed the truck to their local repair shop.

Problem with the billing as originally quoted and they recommended too small of a truck, even though I listed all remaining furniture to me moved

I loved the fact that the Penske truck was almost brand new. This is by far the best riding truck I have ever driven. Everything was clean and well maintained. I felt good about how I was treated on both ends of the trip.

They moved house hold items from a storage locker, and also from my Mothers apartment about 2 miles from each others. Then I drove the truck 637 miles. Now I am having others movers unload today, using this same Hire a Helper. Obviously they do NOT check out the companies they register as stated .

No problems returning the truck. Great service!

very nice to deal with. No problems.

Equipment was in top shape

Pick up was easy drop off was difficult

We had a 26 foot truck with only 6000 miles on it - nice, new, and clean. If we ever need to rent a truck again it will be from Penske. No complaints.

We rented trucks on two days. The first day was a decent experience, but on the second day Penske delivered the truck an hour late to our pick-up location while we had movers on the clock. Not good.

We have used Penske a few times in the last 2 years. Great equipment. Great people.

Would have given an Excellent if the cruise control was more reliable and the RPMs weren't so high for the highway cruising speed resulting in reduced fuel economy.

clean, easy to deal with, efficient

Truck was in excellent condition. Customer Service was excellent. Quality equipment. Would certainly use them again. Also rented a trailer to move my vehicle.

They made my moving experience very easy and painless - and an affordable rate! $500 cheaper than U-Haul and A LOT cheaper than hiring movers. The customer service gentleman was very friendly and informative.

The truck was ready when I went to pick it up. The Customer Service gentleman was very friendly and informative! The truck was a smoother ride than the previous times I've used U-Haul. I chose Penske because they were about $500 cheaper for the same size truck than U-Haul and A LOT cheaper than hiring movers. I would absolutely use Penske again!

Good customer service and the condition of the truck is good even with more than 150,000 miles on the odometer.

Superb service and really nice equipment.

First truck was filthy, beat up and old. Second truck was a little better, but still below expectations of other online reviews. Very disappointed, in fact return location manager was appalled by truck condition and this was the "better" truck. Houston, TX locations known for renting poor quality vehicles.

best trucks, clean and well maintained

Checking out in Savannah and returning in Ellajay - on both ends we found it fast and easily done. I have used Penske MANY times and will again.

I felt very safe driving their 16' truck. It was comfortable and seemed to be well-maintained. People on both ends were extremely helpful and friendly.

Horrible Didn't have blankets in truck, didn't have trailer connected and the truck I rented shook violently, I had to add a gallon and a half of oil over 800 miles span, the two tires I complained about blew out on the trailer and the truck couldn't go up even a tiny in town hill at any speed greater than 40mph, the truck Penske said would fit a 4 bedroom home did not and we had to rent a second truck from uhaul. The oil leaking from the engine got all over the car being towed and my other car following, DO NOT RENT FROM PENSKE!