truck is diesel and had issues twice with the DPF system (Diesel particulate filter) it lost power and I was going 20 mph up hills from Texas. took a quarter tank of fuel to regenerate(clean filters)

We picked up the Penske truck which was the perfect size to fit our 2 bedroom apartment. The truck was in good condition, and the company ensured to communicate all of the rules for the truck. I would use Penske again, I've used other companies, but this was the best experience thus far.

I needed service on the truck I rented. Steering wheel wobbled bad at 45 miles an hour. Penske sent a service truck and replaced both front tires. I was happy with the truck rental and service they provided

Truck was not on time and we had a very tight schedule. The Home Depot crew were painfully slow and not knowledgable about the truck rental process.

No hidden costs, paid what I expected. Don't rent the Ford!!! I love Ford vehicles but the Penske version of them (16' truck) did not have cruise control, not a very comfortable 960 mile drive. Also used Pak-Rat but have Pod in storage until we purchase a new house.

Penske was a great experience. We rented a truck that was a tad too big, but you never know until you get the stuff in there, right? The truck we rented (22ft) was a bit difficulty to maneuver, but we made it from Louisiana to Ohio without incident. The service representatives were helpful and very friendly at both locations (pick-up and drop-off). They were very willing to answer any questions.

I rented a truck from Woodland on CA. Amazing people! I recommend then 100% HA

We wish the 26 ft. truck had come with a ramp rather than a lift gate. It made loading and unloading move slower because the men weren't familiar with the mechanics.

As streamlined as you could hope for. Reserved a truck, showed up on the day and left with truck in about 10 minutes. Truck was in great condition. Penske's the way to go.

They were very quick to get the truck loaded, however we asked them to use the furniture pads and they didn't now I have furniture that is really messed up. The wood pieces have huge scratches and dents in it. I cried when I saw it coming off the truck and how my beautiful furniture is now junk!

truck was great, they charge a lot more than uhaul does for the same sized truck, but i find them to be more reliable, and I think the lift gate is more useful than having the lower truck bed like uhaul has. The largest problem is that I also reserved 3 dozen furniture pads, and the home depot I rented the truck from only had 18 pads. They only charged me for the 18....but I needed 3 dozen for a reason.

Truck rental was exactly as advertised. I did require a road-side assistance call (of my own making), and it went incredibly well.

Truck was ready and waiting. Had a brand new truck. The car carrier was broken and had to be switched out and then within the first hour it got a flat tire. They did come rather promptly to repair it and get me back on my way. Overall, very satisfied with the experience. This is my fourth time using Penske and my second for a 1-way trip. All have been good to great.

Truck was almost new. Ran great. No problems at all.

Penske is a company we have used before and I find their services quite good. The staff were pleasant and friendly. My only concern is that while I reserved a hand-truck, I came to find that upon pick up they were all out. It would be helpful if they notified customers in advance of such a occurrences if at all possible.

Good vehicle served its purpose!

Truck got great gas mileage even towing a car, and was in great condition. Customer service at both rental and drop-off points was great.

The truck was new and in great condition when I rented it, and did a fantastic job of getting over the Continental Divide while fully loaded. The translucent roof was not only water-tight but allowed enough light through for houseplants to make the trip (one of them even went into bloom in the process). I felt very secure driving the truck the whole way. Customer service was fantastic every time I had to call them, and their online-booking and AAA discounts helped a lot, too.

I like Noah's Co. They were good and the price was reasonable. I will use them again in the near future. They were careful with your things and quick.

Customer service over the phone and at the pick-up location was very good. They were helpful as I needed to make changes and I didn't have to wait long to speak with someone on the phone. I really needed a 22' truck, but unfortunately was told there aren't a lot of those in their fleet, even though they advertise having that size. So, I ended up with a 26' truck, which was bigger than what I needed (albeit at the same price as a 22'). At pick-up, there was a long wait.

Overall, Penske was great. We got a brand new, 26' truck that only had 200 miles on it. That was the good news. The bad news was that it started leaking oil 900 miles into our trip. We called the Penske Roadside Assistance people and they got someone out there to fix it. Other than that, no issues. I would rent from Penske again. They also let me change my reservation details numerous times - my move dates kept changing. Tip - Book in advance, even if you don't have all your details worked out. The closer to the move date, the more expensive the truck. You can always make changes and you have until almost the very end to cancel your reservation.

Renting the truck was super easy and quick on a hectic moving day.

The truck was clean and in good shape. Unfortunately, the a/c started going out near the end of the trip. And they allowed the previous renter to return it with less than a full tank of gas, which meant we had to fill up right away.

The rental process was easy. The truck was in great condition. We also used a tow for the car. Ir worked out perfectly for a long distance move. It took some getting used to when maneuvering the truck and the tow, especially with my BMW on it, but all in all, we made it safely in one piece, as did my things and my car.

Truck was great! My only issue is having zero experience driving a truck (26 ft), I also had a tow for my car. Learning on the fly how to maneuver not only the truck but the tow with my car on it was truly an experience. I now know how to drive a 26 ft truck, with a tow, caring my BMW, park, back up, hook and unhook the tow, just genius. A pain at times, but it got me from Texas to Atlanta approximately 900 miles, and me, my sons, my personal belongings, and my vehicle all got here in one piece at the same time with zero damage. I would recommend Penske over Uhaul. The only additional advice I would give someone renting Penske is in order to get the tank completely full, you have to make sure the nozzle is almost completely out of the gas tank in order to fill it up. This is the trick to to returning the truck with a full tank.

Headlight was out No one explained 6th gear

They accommodated me the day before. I was scheduled with budget, but went in there the day before and they told me the truck I was suppose to use had not been returned for two days and they did not know if they would have a truck for me. The guy told me a lady the day before waited 3 hours for a truck. I had reserved the truck 2 months earlier. I would never use Budget. What kind of an operation doesn't have another truck to give you and where is the guy who was suppose to return the truck. Penske was good only problem was when the truck went over 50 it sounded like the transmission was going to fall out, but they did give me a discount when I told them.

Very helpful at both the pickup and dropoff locations. Truck worked great with all our belongings packed and towing the car over 3000 miles. Truck did not leak even in tons of rain! Very good value.

Good service and easy to contact customer service

We picked up and returned our truck in East Pasadena. The guys at the rental place were friendly, upbeat, helpful, and knowledgeable. The truck was in good condition and very clean. Overall it was a very positive experience, no problems. We chose Penske because we knew from our previous move that they have newer equipment and 24/7 emergency roadside assistance. We were also very happy with their customer service.

We had a 26' Penske truck being loaded for trip from TX to FL. The truck really could use a power lift at the back. Its quite a long ramp which makes loading larger items more difficult.

Great service all around

Perfect size truck for a partial house move

Fine - the truck was in good shape and no problems.

26'Diesel Truck - very clean and drove well.

Reliable, dependable but a little pricey, but ultimately worth it.

Were not prepared when we arrived.

We've moved over 20 times in the past 35 years. This is the first time we've used Penske - and so far (we're not completely done yet) but, so far everything is fine. We went with Penske this time because they had the best price.

We went with Penske because they were about $400 cheaper with a AAA discount than using another truck company (for a 2' larger truck also). I don't know if they do this at all pick-up locations, but our Penske was full of gas and ready to go- which is wonderful because it allowed us to just hit the road and we didn't have to deal with the annoying part of estimating how much gas to put into a 50 gallon diesel truck when we returned it. The truck was a beast and handled well for the entire 1800 mile journey. We got a 22' truck for a heavily furnished 2 bedroom apartment and the movers packed and loaded it with room to spare. However, had it just been my family loading it we probably would have needed every possible inch. This was my first time using Penske, but I would definitely book through them again in the future.

Car trailer that was rented was defective- two bad tires that needed roadside assistance to replace and a burned out tail light. The trailer was apparently inspected and given a clean bill of health days before it was rented and was overlooked by the technician who hooked it up. One of the tires was close to coming apart at the tread while the other was not far behind. If not caught this would have resulted in an accident. It did result in a loss of one day and a hotel stay which Penske says they will reimburse for. We'll see.

Good service and very helpful. My truck size request was not available so they provided me with a larger one at no extra charges.

I reserved truck a week before move. Arrived at Home Depot to pick truck up and Penske never brought a truck for us. They called the day before to confirm on top of it. Waited till 9:30 for Penske to bring truck 2.5 hrs later than reserved for. After they brought truck Penske never put it in Home Depot inventory so another 1/2 before I got out of there. Lost almost 450.00 in labor because of penske

New truck-great. Not size agreed upon- ok. Not in same town as advertised. Its two towns away and I have to pay milage to get back and forth to my town- not good

Nice almost new truck. Worked great

Penske is always awesome

The truck was in good condition and Penske worked with us on the price as we were using the truck for many miles. The only glitch was in the pick up of the truck which took far too long due to computer problems with Penske's system.

The Penske truck's air conditioner seemed to cut off when i would speed up to pass.

Rented a 26 Foot truck with automatic transmission, cruise control, and power steering. It was actually pretty easy to drive. Just one word of advice. Pack any delicate things closer to the front as the back of the truck bounces considerably with bumps or potholes.