HireAHelper's Review Of MovingZoom - A Local Albany Moving Company
Albany, CA / Moving services within 100 miles
Booked on 7,674 moves through HireAHelper
2,667 Verified Customer Reviews
Open Today - 7:00 AM - 11:00 PM
10 years in business
Albany, CA / Moving services within 100 miles
Booked on 7,674 moves through HireAHelper
2,667 Verified Customer Reviews
Open Today - 7:00 AM - 11:00 PM
10 years in business
MovingZoom — Vetted & Verified by HireAHelper
To make sure you get reliable, professional service, HireAHelper thoroughly vets every provider on our platform — including MovingZoom. Before providers can accept their first booking, they must pass background checks, verify their business and payment information, agree to our service standards, and demonstrate a strong review history. From there, we hold them to it: providers are continuously monitored on job completion rates, customer ratings, pricing consistency, and compliance.
Moving with with MovingZoom
MovingZoom stands proud as the #1 ranked service provider nationwide on HireAHelper, a testament to our commitment to superior customer service. We specialize in loading and unloading PODS containers and moving trucks, while also offering professional packing and specialty moving solutions. Our highly trained professionals handle every aspect of your move with expertise and care, treating your property as if it were our own. From packing delicate items to efficiently loading trucks, we cover all your moving needs. Whether you're relocating across town or across the country, MovingZoom ensures a smooth transition. We value direct communication with our clients to meet your specific needs. If you have questions about your move or would like to explore booking options, we encourage you to reach out to us directly. Our team is ready to provide personalized assistance and discuss how we can best serve you. Choose MovingZoom for a moving experience unmatched in quality and care.
Credentials
Licensed Business:
Uniformed Crews:
MovingZoom Moving Reviews in Albany
These are real Albany area customers. Unedited, unfiltered reviews of MovingZoom. Our reviews come from customers after completed bookings, ensuring every rating is verified. We only allow feedback from users who booked through our platform, preventing fake reviews and keeping ratings accurate and trustworthy.
Astra W
I booked for 2 hours for loading. They double-booked someone else only 1 hour after our scheduled start time and showed up 5 minutes early. They did not tell us this at first and rushed through loading. They kept rushing me to finalize the payment on HireAHelper even when we told them we had more to load. They left after 1 hour and 15 minutes, but our loading wasn’t done and we had to finish it ourselves.
The work they did was good, I just wish they’d been here for the full time we paid for.
We apologize for any confusion regarding the scheduling. To clarify, your appointment was indeed from 1 PM to 3 PM, and we did not have any overlapping bookings that required us to rush. Your crew’s next order was not scheduled to start until 4 PM, and that client had called us earlier in the day to request that we arrive later in the evening to give her more time to pack. Additionally, it was a slow day for us, and we had several other crews available to work if there were any scheduling conflicts. Bob and John, with their extensive experience, are known for their efficiency and attention to detail. They work quickly, but they certainly were not rushing to get to another double-booked order. According to our GPS tracking records, they were on-site for 1 hour and 26 minutes, ensuring that both of your U-Haul boxes were filled completely.
We understand how important it is for the loading to be completed as expected. It seems there might have been a miscommunication regarding additional tasks you needed help with after your containers were fully filled. We always strive for open communication to ensure all your needs are met.
If our movers ever arrive a few minutes early, please feel free to let them know if you are not ready to start, and they will patiently wait until the scheduled start time.
We appreciate your kind words about the quality of the work. To address any remaining concerns and ensure you have a better experience in the future, I have reached out to you via phone and text to discuss these issues further and to make things right. Please get back to me at your convenience.
Thank you for your understanding and for giving us the opportunity to improve.
Best regards,
Pat
Owner, MovingZoom
Marissa O
AWESOME!! Showed up on time and were ready to help. Quick and efficient - nice guys! Saved us on my move out of a 4 story walk up. Couldn’t have done it without them???? would definitely recommend
Rob T
Austin and Alex are terrific. Both are highly professional and amazing at their job.
Kevin R
These guys did a killer job - would recommend them for any move. Bob and Purcell were polite and efficient!
Sharol P
They packed much more in the pod than what I thought was possible and they were very careful in packing my furniture.
Janet H
Called when arriving, friendly and professional. Hottest day if year and they worked quickly and efficiently. Good communication with everyone involved.
Abigail H
The two men who helped us were very friendly and joked around with us, which made something as stressful as moving much easier.
Liz K
The crew was amazing! They arrived early but called first to let me know.
I couldn't be happier. Friendly, accommodating and very kind.
Mario H
John and Bob did an amazing job helping me load the truck 6/28/24.
I would highly recommend using their services.
Service Area
We handle moves within 100 miles of Albany, CA 94706.
Service area includes:
Local Mover Policies
Same Day Moves
We charge an extra 20% for same day requests.
Next Day Moves
We accept next day requests at our normal rates.
Refunding Unused Time
We do not refund for any unused time.
Extra Hours
We can always stay at least 2 hours over the prebooked time.
Moving Equipment
Hours
| Sunday: | 7:00 AM - 11:00 PM |
| Monday: | 7:00 AM - 11:00 PM |
| Tuesday: | 7:00 AM - 11:00 PM |
| Wednesday: | 7:00 AM - 11:00 PM |
| Thursday: | 7:00 AM - 11:00 PM |
| Friday: | 7:00 AM - 11:00 PM |
| Saturday: | 7:00 AM - 11:00 PM |