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The average service provider rating is 4.7 stars out of 5.0 after 6,058 customer reviews
The movers were about 10 minutes late and were a person short due to a birth. I can understand that. I would have appreciated if someone else could show up instead, but it's hard to have movers on call, I imagine. That being said, they said that they could handle it with two people.
It was hot; there were a few flights of stairs. Forty-five minutes passed, and they slowed down. I paid for two hours, and only half the apartment was out on the lawn and in the truck. Paid for another hour, asked them to focus on the big stuff. By the end of the hour, it still wasn't done.
I understand that it was hot. Walking up and down those flights of stairs with a bunch of stuff in your hands is hard. I had some minimal price reduction because of the missing worker. While I appreciated the can-do attitude, I would have appreciated if the work got done faster. I didn't rush at the time because I was more concerned about possible injuries. So perhaps the speed reduction was also due to my unwillingness to rush them.
I will say that I greatly appreciate how they packed the boxes. I would have loved to see that for the rest of our things, but unfortunately, we had to handle it ourselves. I am also grateful for the last bit more of work at the end of the third hour, but I would not hire them again.
Great experience with Affordable Guys Moving! We had to reschedule due to a tropical storm but the guys were willing to come an hour earlier than planned to accommodate my schedule. Both men were friendly, courteous and highly professional. I highly recommend their services and will use their company in the future!
It started with a phone call @ 7am asking if the could start early. My husband was still at our old address, and I was in VA working. The person who called me I believe he was the owner of the business, became flustered with me, when he asked if he could start early I called him back after speaking with my husband, to tell him NO!
They loaded everything in 3 hours. My husband informed me they were argumentative with him, complaining that they had another job to do paying more money. They rush everything into the truck. Dragging my furniture, according to my husband, he said something to them and he was ignored. He drove the truck straight to our new home in VA. He got here late in the night. The next day on time, Duck movers showed up to unload my furniture. When the started to move things out of the truck. My credenza’s leg rolled towards the front of the truck and the door was hanging off the hinges. They looked at me as I hit the roof! Next, my beautiful 3k dining room table was scratched, a piece of wood chunk is missing on my table!
My 4k electric bed is rendered useless. I can not plug it in the wall, because the prongs to plugged it in, are both broke off. The mattress was dragged the material is frayed, and dirty!!
My nightstand is missing the hardware to open the drawings it’s been broken off on the bottom drawer. I’ve got so many of my wooden furniture scratched and damages. If they didn’t want my business, they should have turned it down and I would have gotten someone else.
Movers arrived on time and were so helpful. Very nice, professional and efficient. They were able to get our furniture and boxes up narrow flights of stairs in an impressive amount of time. They also took great care with everything, which we appreciated. Highly recommend Vyking and we plan to hire them for our next move.