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The average service provider rating is 4.7 stars out of 5.0 after 1,500 customer reviews
Two guys Will and Andy. They were on time. Very professional and knowledgeable and very clean when they did the work. I didn’t have to do any coordinating work. They did it everything correctly and the way I wanted by themselves. They went extra miles to direct me to buy what type of locks and keys and also ratchet tapes. Very friendly guys. Thank you guys you made my move very easy and no stress at all. I will recommend you both guys to anyone who wants to move??
Both of you don’t forget to complete your school ??
I called to make my reservation in advance. At that time I explained that I needed help to load a UHaul truck starting at 8 a.m. I was assured that Robbie would be reliable and show up on schedule to assist with our moving needs. I told the woman who answered the phone to place my order that I was scheduled to pick up the UHaul at 7:30 pm on 08/15/19. This is a mile from my home and Robbie could come by 8 a.m. or sooner if possible. Most of the items were taken downstairs and out to the curb for them to load. I spoke to Robbie the day before and was clear about the plan. The day of the move, 08/15/19, I received a text that they were on their way at 8 a.m. No one showed up. I called at 8:30 a.m. and obviously woke Robbie up from a dead sleep. He was angry with me for being upset that he wasn't on the job. He said they have a window of one hour to show up for the job. This was never discussed when I confirmed the reservation. I made it clear when I made the reservation that it would only take one hour to load the truck. Robbie called to argue with me that the items would not all fit. I told him that I planned ahead and he needs to just get here and we can measure, if he feels that is necessary. He and another male arrived unclean and smelled of body odor. I had to drive to Duluth and back that day and needed to deliver the UHaul back within a certain time period. They threw off the entire schedule for me to move my daughter. We did not have time to put together her furniture and I had to leave to get back to the UHaul in Mpls.
I feel I deserve at least half my money back if not all. This was not the service I requested. I needed help. I am a single Mother of two college kids. Money is tight and I cannot physically do everything.
I would appreciate a response.
My husband and I rented a large truck to locally move stuff from our 4 bedroom home to our new home. We set up a start time for 10:00am and wanted them for three hours. The workers called prior to the scheduled start time to let us know their arrival time would be closer to 10:30 or so. They started work around 10:45 and worked without stopping for three hours straight. They were incredibly planful, efficient, and considerate, and they worked harder than I could have imagined. We were very impressed with their process and their work ethic. They were prepared to approach the job with a good plan, and they worked without stopping the entire time. We were extremely pleased with their help for our move and we would recommend them to anyone. It was the best money we've ever spent!
The movers were prompt, communication with the company was easy and effective , and the movers worked very hard and efficiently. They also were very friendly and eager to please.My move was fairly straightforward without a lot of tricky pieces to move that would take more maneuvering such as large pieces of furniture. My only hesitation in using them again is that the two young men may not have had the experience to deal with some of the trickiness that large furniture in smaller places might require. Otherwise I was very satisfied
First time I ever hired a helper. It was money well spent!
Guys were polite, professional.
It was money well spent assembling furniture after our long 9 hour journey.
They were great about confirming time day before and day of.
I would highly recommend HireAHelper
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