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The average service provider rating is 4.8 stars out of 5.0 after 2,350 customer reviews
10/10! The team was super responsive with their arrival time, and finished well within the time we had allotted for. They were really helpful in getting all boxes and furniture to their proper rooms, and even somehow managed to get our massive sofa through the front door (we had honestly already started cutting our losses on that one)!
The movers arrived on time and were prepared for our job. They worked hard to ensure the treadmill made it safely into the house. And they were very careful not to damage anything in the house. I would probably not use this team again in a similar move.
I had scheduled two crews for the same day, one to move me and my wife out of our one bedroom apartment into a POD and another to move our storage units contents into another two PODS. The first crew of two guys (from another booking service) worked hard to move our apartment contents and were done on time in 3 hours. The second crew AAA Moving I had hired 3 guys for 3 hours, I thought would be about right since all the contents were being moved from a packed storage units to PODs. It took these guys 6-1/2 hours!! They moved slow, things were broken. At some point I left to take care of other moving details and returned an hour later to find nothing more had been added to the POD. I stepped in and started helping them move things because it was apparent things were going way over time. Only one of the movers had any idea of how to pack a load. There are a lot of good, hard working movers, find one of them and pass on AAA Moving.
Although they were running behind schedule, they made sure to communicate with us and still got the job done within the two hour window. Super professional, super quick and we are very happy we chose to work with them!
The two workers were prompt, courteous, and worked hard. They worked well together and the project was completed quickly. They unloaded our 16 foot POD and moved heavy furniture up to the second floor.