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The average service provider rating is 4.7 stars out of 5.0 after 6,648 customer reviews
McDowell Residential Service did a great job! They worked hard to get my belongings loaded onto my truck in a timely manner. They were a great help to me on an otherwise stressful moving day. I would highly recommend them for service with a personal touch.
Got some dings in both my furniture, floor and banister that need to be repaired. They were one hour late. They were here for 2 1/2 hours and took two 15 minute breaks. Otherwise they were nice and got the job done.
This was not a good delivery service for the following reasons:
1. The movers lacked basic equipment, when I asked them if they had allan wrenches for a bedframe setup they considered that a specialty item
2. The contract is a 2 hr prepayment, the movers moved all storage items into the unit within 1 hr, and then wanted to leave as they considered the work complete when no items were re-built (bedrame, desk, sofa, etc) and there was still plastic and covering wrapings on the items. I had to monitor them very carefully during the course of 2 hrs to ensure they were being productive
I would not hire these movers again.