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Kentucky Mover Reviews
The average service provider rating is 4.8 stars out of 5.0 after 1,065 customer reviews
I received wonderful help from BAMM movers, who were contractors with Hire A Helper. They were on time (actually 10 minutes early). They were polite, worked very hard. Personable. Experience (11 years). Once they placed a piece of furniture, they told me that they were willing to move the piece from room to room until I found the perfect spot for the furniture. I had never heard that from any other company.
Showed up late - broken vehicle, was never sure if personal or company.
Less than an hour into unloading, one man walked away and never came back.
About an hour+ the owner showed up to help. I felt he was ‘testy‘ at first but didn’t stay that way. A lot of boxes were put in the wrong rooms. The legs to the king bed in the master bedroom couldn’t be found. Turns out they were in the office. They were wrapped in a green comforter with tape around it and was clearly marked on the tape “ legs for master bedroom bed”. We couldn’t find them so the bed wasn’t assembled. There are still boxes sitting in the garage that should have gone upstairs in the storage room.
We have moved 13 times in the Air Force and twice in Denver,CO. This was our 16th move in 47 years and this is the worse move we ever had. Pack Smart gave us a 10% discount for being late and took off 1 hour for the time that we only had 1 person there but of course we went way over our 5 hours -$$$$$ -because there was only 1 person for an hour but it was actually more than an hour from my phone call to
Hire A Helper -Pack Smart wasn’t answering the phone and Hire A Helper had the same problem. This was a nightmare - again, the worse move we’ve ever had including moving in an ice storm and moving to Japan for 3 years.
Excellent job by Howard and Jeremiah. Showed up right on time and immediately went to work loading a 16’ POD. Both worked very hard and handled all items with care. Very skillfully packed the POD full. Completed loading in 2 1/2 hours. Highly recommend using them.