Smart Move, LLC - A Local Bailey Moving Company
Bailey, NC / Moving services within 60 miles
Booked on 18,168 moves through HireAHelper
4,586 Verified Customer Reviews
Open Today - 6:00 AM - 6:00 PM
21 years in business
Bailey, NC / Moving services within 60 miles
Booked on 18,168 moves through HireAHelper
4,586 Verified Customer Reviews
Open Today - 6:00 AM - 6:00 PM
21 years in business
One of Bailey's Favorite Moving Companies
A Note from HireAHelper
We love working with Smart Move, LLC because they pride themselves in taking care of their Bailey, NC neighbors. After several years moving in and around Bailey we believe you'll love working with them too!
Relocation with Smart Move, LLC
Smart Move Moving & Storage has over 30,000 moves completed! 2018 HireAHelper Dream Team Award. Nationally selected mover for 2020 Military Home Makeover with Montell Williams on Lifetime channel (Marquez family) episode 1. Selected mover for PackRat CEO. Selected mover for PackRat Executives. Selected mover for ArcBest CEO. We have been proudly moving residents since 2004. We are members of the American Moving and Storage Association. All of our movers are professionals, full-time (in fact, for many years), and have passed background checks. We are clean-cut, athletic, polite, and properly trained to provide the best moving experience. We show up on time (15 minutes early is our policy), in complete uniforms and with equipment. We have an A+ rating with the Better Business Bureau. It is in our best interest to provide you with the greatest service possible. We are quality. We are "The Best Movers Around!"
Credentials
Licensed Business:
Insured Business:
Uniformed Crews:
Workers Compensation:
MC/State License:
Moving Reviews
Real Bailey area customers. Unedited, unfiltered reviews of Smart Move, LLC.
Meghan J
The crew was excellent. They worked hard and were careful with all of the furniture. I would absolutely recommend using them.
Shiera C
The movers themselves are excellent - polite, took good care, put my bed together. The customer service and communication was terrible! They then tried to buy a 5* review on Google from me - give me $75 to remove my comments and change to 5. Deceptive.
They showed up 4hrs late, and I had to call them constantly to get updated estimates for arrival - the crew who did come said they had only just been called as a replacement, even though it had been clear since the morning that the original crew would not make due to overruns elsewhere. I kept being told - only 30min more - but then noone would show. A whole afternoon wasted waiting.
This move took place over a month ago, and we reached out simply to see if a $75 refund would make a difference in how you felt about your experience. I’m sorry if that was misinterpreted—it was never our intention to minimize your concerns. Our goal has always been to ensure our customers feel valued and heard. If there’s anything else we can do to address your concerns, please let us know.
Mary Beth F
Dezmond & Jamil we're right on time professional and knew what they were doing! They were very careful with my items and finished on time!
We appreciate your business and hope to assist you again in the future. Enjoy your new space! - Hector.
Laura S
Montario and Tay were very efficient in unloading the truck. They were polite and courteous.
We appreciate your business and hope to assist you again in the future. Enjoy your new space! - Hector.
Les S
The job had a scheduled start time between 7 and 8 AM. At 7:45 they called to say they would be late and did not know when they would arrive as the crew had to drop their kids off at school. Smart Move accepted a job schedule they knew they could meet. This is a lack of integrity.
Once the crew showed up, they were competent.
We appreciate your feedback and will use it to improve our scheduling and communication to prevent situations like this in the future. If there’s anything we can do to make this right, please don’t hesitate to reach out to us.
Thank you for bringing this to our attention, and we truly regret the inconvenience. - Hector.
Michele A
I used smart movers Twice and the movers were very polite and did a great job
If you ever need moving services again, we’d be happy to help! Wishing you all the best in your new space. - Hector.
Service Area
We handle moves within 60 miles of Raleigh, NC 27603.
We also service the Asheville, Murfreesboro, Charlotte, Washington, Las Vegas, Loveland, Wichita Falls, Mesa, and Hudson areas - see below for more info.
Service area includes:
Get To Know Us
What can a customer expect after booking with you?
After booking with us, our customers can expect a call to confirm all the details and to answer any questions the customer may have.
What can a customer expect on moving day if they hire you?
On moving day, our customers can expect excellent communication prior to arriving. Also, we will always be on-time, guaranteed.
How should a customer prepare for moving day?
Our customers should prepare by letting us know all the details of their move so we can give the best options and tips to make their move seamless.
What types of moves have you handled?
We are experienced in and ready to handle local moves, long-distance, residential, commercial, office, military, and jobs requiring 50+ movers. We handle nationally selected VIP moves.
What's your favorite part about being a mover?
My favorite part about being a mover is meeting new people everyday. Some of these relationships have lasted over 15 years!
What training do you provide your crew members?
Our training consists of live experience at our warehouse before going in our customers' homes.
Smart Move, LLC Moving Photos
Local Mover Policies
Same Day Moves
We charge an extra 20% for same day requests.
Next Day Moves
We accept next day requests at our normal rates.
Refunding Unused Time
We refund up to one unused hour over our min..
Extra Hours
We can always stay at least 2 hours over the prebooked time.
Moving Equipment
Hours
| Sunday: | 6:00 AM - 6:00 PM |
| Monday: | 6:00 AM - 6:00 PM |
| Tuesday: | 6:00 AM - 6:00 PM |
| Wednesday: | 6:00 AM - 6:00 PM |
| Thursday: | 6:00 AM - 6:00 PM |
| Friday: | 6:00 AM - 6:00 PM |
| Saturday: | 6:00 AM - 6:00 PM |