Smart Move, LLC - A Local Bailey Moving Company

(4.8 out of 5 / 4,616 reviews)

Bailey, NC / Moving services within 60 miles

Booked on 18,274 moves through HireAHelper

4,616 Verified Customer Reviews

Open Today - 6:00 AM - 6:00 PM

21 years in business

Bailey, NC / Moving services within 60 miles

Booked on 18,274 moves through HireAHelper

4,616 Verified Customer Reviews

Open Today - 6:00 AM - 6:00 PM

21 years in business


One of Bailey's Favorite Moving Companies

A Note from HireAHelper

We love working with Smart Move, LLC because they pride themselves in taking care of their Bailey, NC neighbors. After several years moving in and around Bailey we believe you'll love working with them too!

Relocation with Smart Move, LLC

Smart Move Moving & Storage has over 30,000 moves completed! 2018 HireAHelper Dream Team Award. Nationally selected mover for 2020 Military Home Makeover with Montell Williams on Lifetime channel (Marquez family) episode 1. Selected mover for PackRat CEO. Selected mover for PackRat Executives. Selected mover for ArcBest CEO. We have been proudly moving residents since 2004. We are members of the American Moving and Storage Association. All of our movers are professionals, full-time (in fact, for many years), and have passed background checks. We are clean-cut, athletic, polite, and properly trained to provide the best moving experience. We show up on time (15 minutes early is our policy), in complete uniforms and with equipment. We have an A+ rating with the Better Business Bureau. It is in our best interest to provide you with the greatest service possible. We are quality. We are "The Best Movers Around!"

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Credentials

Licensed Business:
License Number
1680907
Issuing City
WILSON
Insured Business:
Policy Number
Available Upon Request
Policy Issuer
Burlington Insurance Company
Uniformed Crews:
I Offer Uniformed Crew Members
Yes
Workers Compensation:
Policy Number
Available Upon Request
Policy Issuer
BIBERK
MC/State License:
MC #
10003881
DOT #
3135057
State Lic/Cert Name
C-2885
State Lic/Cert Number
C-2885

Moving Reviews

Real Bailey area customers. Unedited, unfiltered reviews of Smart Move, LLC.

4.8
4,616 reviews
92%
4%
1%
2%
1%

Katrina S

(5) 4/27/2025 Greeneville

They were terrific! No complaints!

Mover's response:
Thank you so much! We're glad to hear everything went smoothly. We appreciate the feedback! – Emilio
- Smart Move, LLC

Robert R

(3) 4/21/2025 Weaverville

My crew of four did not call before they arrived. They did ok but failed to wrap some furniture towards the end. Cell phones were out quite often. Could have been dressed more professionally. We’ll see how the PODS unload. Just an ok job.

Mover's response:
Thank you for taking the time to share your feedback. We sincerely apologize that your experience did not meet the high standards we set for our services. Your comments regarding the lack of a courtesy call, furniture handling, cellphone usage, and crew presentation are very concerning to us.

Please know that we take your observations seriously and will be addressing them directly with the team involved. Our goal is always to provide a seamless, professional, and respectful moving experience, and it’s clear we fell short in this instance. - Hector.

We truly appreciate your honesty, as it helps us improve and better serve our customers. If there is anything more we can do to address your concerns or assist with the remainder of your move, please do not hesitate to reach out to us directly.

Thank you again for your valuable feedback and for giving us the opportunity to make this right.
- Smart Move, LLC

Cindy W

(5) 4/23/2025 Fort Collins

These 2 guys were efficient and finished loading in the time we estimated. No damages and we were extremely pleased with their services!

Mover's response:
Thank you so much for taking the time to share your positive experience! We’re thrilled to hear that our crew met your expectations, completed the loading efficiently, and handled your belongings with care. Your satisfaction means everything to us, and we truly appreciate your trust in Smart Move.

We look forward to the opportunity to serve you again in the future! - Hector.
- Smart Move, LLC

Terri M

(5) 4/21/2025 Windsor

Excellent team! The best we ever had!!

Mover's response:
Thank you for the amazing feedback! We're so glad to hear the team made such a positive impression. We’re honored to have been the best you’ve had! – Emilio
- Smart Move, LLC

Lola P

(5) 4/21/2025 Loveland

Excellent job, quick , efficient, polite, on time. They did a fantastic job.

Mover's response:
Thanks so much for the feedback and for choosing us! It truly helps us stand out and continue improving. We appreciate you taking the time to share your experience! – Emilio
- Smart Move, LLC

Michael D

(5) 4/17/2025 Belmont

Hard working, professional, and on time.

Toni R

(1) 4/11/2025 Henderson

On the load my belongings were just thrown on the ABF truck. On order at all! I supplied blankets and some of my furniture still was not wrapped! On the unloading here in Dallas, the workers showed me how everything was falling over, broken and just not stacked correctly. They said The items should not have taken the whole truck, but because of the incorrectly way the helpers stacked the truck this is way I had to pay more money! I have pictures to prove this was a terrible job

Mover's response:
We're very sorry to hear about your experience and truly appreciate you bringing this to our attention. This is not the level of care or professionalism we aim to provide, and we completely understand your frustration. We'd like to investigate what went wrong and see how we can make this right. Please feel free to reach out to us directly so we can look into the details of your move and address your concerns properly. – Emilio
- Smart Move, LLC

Fritzi C

(5) 4/16/2025 Fort Collins

Charlie & Kaden were very efficient, great truck packers & communicated well.
I would use their services again.

Mover's response:
Thanks so much for the kind words! We’re glad to hear Charlie and Kaden took great care of your move — efficient, communicative, and smart packing is exactly what we strive for. We’d love to help you again anytime! – Emilio
- Smart Move, LLC

Maryna N

(5) 4/15/2025 Charlotte

Gratefult to Tae and Montario for their help and support. Very professional and all the work is done efficiently. Always grateful to them and the company. Recommend them for any similar services.

Mover's response:
Thank you so much for your kind words and thoughtful review! We're thrilled to hear that Tae and Montario provided you with such professional and efficient service. Your gratitude and recommendation mean a great deal to both our team and the company. We're always here to help, and we truly appreciate your trust in us! - Hector.
- Smart Move, LLC

Ashley M

(5) 4/14/2025 Fort Collins

I had a great experience with Angelo and Luis! They arrived early, treated my items with care, and expertly arranged things into my truck and storage unit. Thanks so much!

Mover's response:
Thank you so much for your kind words! We’re thrilled to hear that you had a great experience with Angelo and Luis. It’s wonderful to know they arrived early, handled your belongings with care, and efficiently organized everything for your move.

We’ll be sure to pass along your compliments to them—they’ll be happy to hear it! Thank you again for choosing us, and we wish you all the best in your new space - Hector.
- Smart Move, LLC

Service Area

We handle moves within 60 miles of Raleigh, NC 27603.

We also service the Asheville, Murfreesboro, Charlotte, Washington, Las Vegas, Loveland, and Wichita Falls areas - see below for more info.

Service area includes:

Get To Know Us

What can a customer expect after booking with you?

After booking with us, our customers can expect a call to confirm all the details and to answer any questions the customer may have.

What can a customer expect on moving day if they hire you?

On moving day, our customers can expect excellent communication prior to arriving. Also, we will always be on-time, guaranteed.

How should a customer prepare for moving day?

Our customers should prepare by letting us know all the details of their move so we can give the best options and tips to make their move seamless.

What types of moves have you handled?

We are experienced in and ready to handle local moves, long-distance, residential, commercial, office, military, and jobs requiring 50+ movers. We handle nationally selected VIP moves.

What's your favorite part about being a mover?

My favorite part about being a mover is meeting new people everyday. Some of these relationships have lasted over 15 years!

What training do you provide your crew members?

Our training consists of live experience at our warehouse before going in our customers' homes.

Local Mover Policies

Same Day Moves

We charge an extra 20% for same day requests.

Next Day Moves

We accept next day requests at our normal rates.

Refunding Unused Time

We refund up to one unused hour over our min..

Extra Hours

We can always stay at least 2 hours over the prebooked time.

Moving Equipment

Face coverings and gloves:
[not available at all locations], (upon request, no fee)
Furniture dolly or straps:
Brought to every job at no charge. [varied pricing/options by location]
Hand tools for assembly:
[not available at all locations], (always included, no fee)
Hand truck:
We bring dollies to every job at no charge. [not available at all locations], (always included, no fee)
Plastic wrap:
[not available at all locations], ($30.00/ea.)
Rope:
Available upon request. [not available at all locations], ($10.00/ea.)

Hours

Sunday: 6:00 AM - 6:00 PM
Monday: 6:00 AM - 6:00 PM
Tuesday: 6:00 AM - 6:00 PM
Wednesday: 6:00 AM - 6:00 PM
Thursday: 6:00 AM - 6:00 PM
Friday: 6:00 AM - 6:00 PM
Saturday: 6:00 AM - 6:00 PM
Hourly Price
$100/hr
for 2 movers after 2 hr min
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