HireAHelper's Review Of Smart Move, LLC - A Local Bailey Moving Company

(4.8 out of 5 / 5,084 reviews)

Bailey, NC / Moving services within 60 miles

Booked on 20,467 moves through HireAHelper

5,084 Verified Customer Reviews

Open Today - 6:00 AM - 6:00 PM

22 years in business

Bailey, NC / Moving services within 60 miles

Booked on 20,467 moves through HireAHelper

5,084 Verified Customer Reviews

Open Today - 6:00 AM - 6:00 PM

22 years in business

 

Smart Move, LLC — Vetted & Verified by HireAHelper 

To make sure you get reliable, professional service, HireAHelper thoroughly vets every provider on our platform — including Smart Move, LLC. Before providers can accept their first booking, they must pass background checks, verify their business and payment information, agree to our service standards, and demonstrate a strong review history. From there, we hold them to it: providers are continuously monitored on job completion rates, customer ratings, pricing consistency, and compliance.

 

Moving with with Smart Move, LLC

Smart Move Moving & Storage has over 30,000 moves completed! 2018 HireAHelper Dream Team Award. Nationally selected mover for 2020 Military Home Makeover with Montell Williams on Lifetime channel (Marquez family) episode 1. Selected mover for PackRat CEO. Selected mover for PackRat Executives. Selected mover for ArcBest CEO. We have been proudly moving residents since 2004. We are members of the American Moving and Storage Association. All of our movers are professionals, full-time (in fact, for many years), and have passed background checks. We are clean-cut, athletic, polite, and properly trained to provide the best moving experience. We show up on time (15 minutes early is our policy), in complete uniforms and with equipment. We have an A+ rating with the Better Business Bureau. It is in our best interest to provide you with the greatest service possible. We are quality. We are "The Best Movers Around!"

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Credentials

Licensed Business:
License Number
1680907
Issuing City
WILSON
Insured Business:
Policy Number
Available Upon Request
Policy Issuer
Acrisure New England Partners Insurance Services, LLC
Uniformed Crews:
I Offer Uniformed Crew Members
Yes
Workers Compensation:
Policy Number
Available Upon Request
Policy Issuer
BIBERK
MC/State License:
MC #
10003881
DOT #
3135057
State Lic/Cert Name
C-2885
State Lic/Cert Number
C-2885

Smart Move, LLC Moving Reviews in Bailey

These are real Bailey area customers. Unedited, unfiltered reviews of Smart Move, LLC. Our reviews come from customers after completed bookings, ensuring every rating is verified. We only allow feedback from users who booked through our platform, preventing fake reviews and keeping ratings accurate and trustworthy.

4.8
5,084 reviews
92%
4%
1%
2%
1%

Gary M

(5) 5/4/2026 Cornelius

On time and very careful with our things. Extremely pleasant and clearly knew what they were doing. Consummate professionals.

Mover's response:
Thank you for the wonderful review! We’re so glad to hear our team was on time, careful, and professional throughout your move! - Lena
- Smart Move, LLC

Cyntha G

(5) 5/7/2026 Fort Mill

Montario and Lino did a great job!!

Mover's response:
Thank you for the great review! We’re so glad to hear that Montario and Lino did an excellent job. We truly appreciate your support! - Lena
- Smart Move, LLC

Kathleen R

(5) 5/7/2026 Fort Collins

They made it so easy!! Thank you ??

Mover's response:
Thank you so much! We’re glad our team made your move easy and stress-free. - Lena
- Smart Move, LLC

Ken and Tenley B

(5) 4/15/2026 Charlotte

Chris and his team were very courteous, professional and the work they did was exceptional when moving our belongings. They arrived on time and worked very diligently to get everything packed. I've already recommended them to others! Keep up the good work.

Mover's response:
Thank you so much for your thoughtful review! We’re thrilled to hear Chris and his team provided courteous, professional, and exceptional service while packing your belongings with care. We truly appreciate your recommendation and your trust in Smart Move!

– Ernest
- Smart Move, LLC

Brian N

(5) 5/3/2026 Henderson

Alonso & Mr D did an outstanding job!
They met all our expectations. Would refer and use them again!

Michelle L

(5) 5/2/2026 Charlotte

Very professional crew. Excellent job!

Aliison T

(5) 4/30/2026 Charlotte

The movers were so respectful and helpful with my stuff. They loaded everything efficiently and carefully and truly made sure they utilized the space they were given. I can’t recommend them enough!

Mover's response:
Thank you so much for your wonderful feedback! We’re glad to hear the movers were respectful, helpful, and took great care in loading everything efficiently. It means a lot to know they made the most of the space and provided such a great experience. We truly appreciate your recommendation!

– Ernest
- Smart Move, LLC

Lauren H

(5) 4/27/2026 Aurora

They did a great job! Very attentive to which boxes were heavy, fragile, etc., and got our container packed up very tidy! They worked hard the entire time and were very efficient. I could not have fit all of my belongings without their help, and would highly recommend for anyone needing container packing help!

Mover's response:
Thank you so much for your thoughtful review! We’re glad to hear the crew was attentive, efficient, and took great care in packing your container. It means a lot to know they made such a big difference in your move. We truly appreciate your recommendation!

– Ernest
- Smart Move, LLC

Erik D

(5) 4/29/2026 Las Vegas

Zeno and Luis were absolutely fantastic - on time, courteous and quick. Awesome job!

Mover's response:
Thank you for your wonderful feedback! We’re so glad to hear Zeno and Luis were on time, courteous, and quick. We truly appreciate your kind words and your trust in Smart Move!

– Ernest
- Smart Move, LLC

Caroline S

(5) 4/29/2026 Henderson

Elijah and Geraldo did an absolutely stellar job. They were able to fit everything in to the last cubic inch it seemed, and wrapped all my special possessions with care! Fantastic service thank you!

Mover's response:
Thank you so much for your wonderful feedback! We’re thrilled to hear Elijah and Geraldo did such a stellar job and took great care with your belongings. We’ll be sure to share your kind words with them. We truly appreciate your trust in Smart Move!

– Ernest
- Smart Move, LLC

Service Area

We handle moves within 60 miles of Raleigh, NC 27603.

We also service the Asheville, Murfreesboro, Charlotte, Washington, Las Vegas, Loveland, and Wichita Falls areas - see below for more info.

Service area includes:

Get To Know Us

What can a customer expect after booking with you?

After booking with us, our customers can expect a call to confirm all the details and to answer any questions the customer may have.

What can a customer expect on moving day if they hire you?

On moving day, our customers can expect excellent communication prior to arriving. Also, we will always be on-time, guaranteed.

How should a customer prepare for moving day?

Our customers should prepare by letting us know all the details of their move so we can give the best options and tips to make their move seamless.

What types of moves have you handled?

We are experienced in and ready to handle local moves, long-distance, residential, commercial, office, military, and jobs requiring 50+ movers. We handle nationally selected VIP moves.

What's your favorite part about being a mover?

My favorite part about being a mover is meeting new people everyday. Some of these relationships have lasted over 15 years!

What training do you provide your crew members?

Our training consists of live experience at our warehouse before going in our customers' homes.

Local Mover Policies

Same Day Moves

We charge an extra 20% for same day requests.

Next Day Moves

We accept next day requests at our normal rates.

Refunding Unused Time

We refund up to one unused hour over our min..

Extra Hours

We can always stay at least 2 hours over the prebooked time.

Moving Equipment

Face coverings and gloves:
[not available at all locations], (upon request, no fee)
Furniture dolly or straps:
Brought to every job at no charge. [varied pricing/options by location]
Hand tools for assembly:
[not available at all locations], (always included, no fee)
Hand truck:
We bring dollies to every job at no charge. [not available at all locations], (always included, no fee)
Plastic wrap:
[not available at all locations], ($30.00/ea.)
Rope:
Available upon request. [not available at all locations], ($10.00/ea.)

Hours

Sunday: 6:00 AM - 6:00 PM
Monday: 6:00 AM - 6:00 PM
Tuesday: 6:00 AM - 6:00 PM
Wednesday: 6:00 AM - 6:00 PM
Thursday: 6:00 AM - 6:00 PM
Friday: 6:00 AM - 6:00 PM
Saturday: 6:00 AM - 6:00 PM
Hourly Price
$125/hr
for 2 movers after 2 hr min