HireAHelper's Review Of Five Star Movers - A Local Dallas Moving Company

(4.6 out of 5 / 37 reviews)

Dallas, TX / Moving services within 100 miles

Booked on 616 moves through HireAHelper

37 Verified Customer Reviews

Open Today - 8:00 AM - 5:00 PM

13 years in business

Dallas, TX / Moving services within 100 miles

Booked on 616 moves through HireAHelper

37 Verified Customer Reviews

Open Today - 8:00 AM - 5:00 PM

13 years in business

 

Five Star Movers — Vetted & Verified by HireAHelper 

To make sure you get reliable, professional service, HireAHelper thoroughly vets every provider on our platform — including Five Star Movers. Before providers can accept their first booking, they must pass background checks, verify their business and payment information, agree to our service standards, and demonstrate a strong review history. From there, we hold them to it: providers are continuously monitored on job completion rates, customer ratings, pricing consistency, and compliance.

 

Moving with with Five Star Movers

5Star Movers is a local and small business moving company servicing all of the Dallas/Ft Worth area and surrounding counties. Our services include but are not limited to: Residential Moves Commercial Moves Packing/Unpacking Loads/Unloads Assembly/Disassembly Long Distance Moves (Moves going or starting more than 100mi from Dallas TX)

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Credentials

Licensed Business:
License Number
010253070c
Issuing City
Texas
Insured Business:
Policy Number
Available Upon Request
Policy Issuer
GMAC Integron
Uniformed Crews:
I Offer Uniformed Crew Members
Yes
Workers Compensation:
Policy Number
Available Upon Request
Policy Issuer
Travelers
DOT:
MC #
DOT #
4476561
State Lic/Cert Name
010253070C
State Lic/Cert Number
010253070C

Five Star Movers Moving Reviews in Dallas

These are real Dallas area customers. Unedited, unfiltered reviews of Five Star Movers. Our reviews come from customers after completed bookings, ensuring every rating is verified. We only allow feedback from users who booked through our platform, preventing fake reviews and keeping ratings accurate and trustworthy.

4.6
37 reviews
86%
0%
0%
11%
3%

Terry J

(5) 1/15/2025 Mexia

There were 3 helpers. They were on time. They were fast and polite. They took the time to wrap everything really good and nothing got damaged in the move. They packed this truck from top to bottom. No space was left empty. I could not have asked another thing from this smooth move. I would definitely recommend you use this company.

Nancy W

(5) 12/31/2024 Clifton


Very attentive, gentleman, wrapped all the furniture appropriately and carefully, and was very kind to my elderly mother.

Sarah D

(5) 12/13/2024 Denton

These guys were amazing! They were fast and efficient. Moved everything exactly where I wanted at my new place. 100% will use them again. Thanks again!

Shane R

(5) 11/24/2024 Dallas

The movers quick, professional, and highly receptive to our needs. I would use them again.

Shayne G

(1) 10/5/2024 Fort Worth

These were the worst movers I've ever encountered.
The movers were almost over an hour late to arrive. The scheduled time to arrive was 8am-9am, the movers didn't arrive until 9:54am. I was told the diesel gauge wasn't working so they get held up. First bad sign.
Three movers were hired for my move (I wanted 2 movers but HireAHelper insisted on 3) and these movers were the most unprofessional movers I have ever come across. All 3 movers had their underwear hanging out from sagging pants intentionally the entire time. One of the movers wasn't an official mover and instead hired as "A helper" and was extremely rude and callous towards us.

These movers do not care about your belongings at all! They didn't wrap any dressers/File Cabinets/any furniture with drawers on it and would let the drawers slide in and out constantly. When asking to use moving blankets and shrink wrap on our TVs, they gave a look of disgust and tried to argue that they didn't need to do that for the move but I insisted. One of the movers made a rude comment when I asked for this and I when I asked them to repeat what they said they completely ignored me and walked away instead.

The movers would constantly sit in the moving truck doing absolutely nothing and just talk to stall out the clock as much as possible. They will draw out as much time as possible to get as much money from you as possible and are NOT considerate about your time and possessions at all. The place where we moved to is 15 minutes away. We left the initial home at the same time to go to the new location and we waited for 20 minutes at the new home before they arrived. They made an excuse stating that their gps took them through winding neighborhoods and charged for 45 minutes of travel time when the travel time is only 15 minutes.

The move with all of the same valuables from a previous home to my current home took 2 hours with 2 movers. 5Star Relocation Services took almost SIX hours to complete the move since they were doing nothing over half the time and stalling out the clock. The company should be named 1Star Relocation Services.

If you care about your time, your valuables, and professionalism, then do NOT hire these movers. 2 Men and a Truck, Black Tie Movers, there are so many better movers out there. Do NOT give these people your time or money. Absolute waste of money and time.

Ashlyn B

(5) 9/24/2024 Dallas

Very helpful, efficient and friendly

Samantha E

(5) 6/18/2024 Fort Worth

Very quick and efficient. Nice guys.

Five Star Movers Moving Photos

Local Mover Policies

Same Day Moves

We charge an extra 5% for same day requests.

Next Day Moves

We accept next day requests at our normal rates.

Refunding Unused Time

We refund up to one unused hour over our min..

Extra Hours

We can always stay at least 2 hours over the prebooked time.

Moving Equipment

Furniture dolly or straps:
always included, no fee
Hand tools for assembly:
always included, no fee
Hand truck:
always included, no fee
Plastic wrap:
Upon Request, ($30.00/ea.)
Rope:
Upon Request, ($7.50/ea.)

Hours

Sunday: 8:00 AM - 5:00 PM
Monday: 8:00 AM - 7:00 PM
Tuesday: 8:00 AM - 7:00 PM
Wednesday: 8:00 AM - 7:00 PM
Thursday: 8:00 AM - 7:00 PM
Friday: 8:00 AM - 7:00 PM
Saturday: 8:00 AM - 7:00 PM
Hourly Price
$127/hr
for 2 movers after 2 hr min