HireAHelper's Review Of Smart Move, LLC - A Local Bailey Moving Company

(4.8 out of 5 / 5,082 reviews)

Bailey, NC / Moving services within 60 miles

Booked on 20,448 moves through HireAHelper

5,082 Verified Customer Reviews

Open Today - 6:00 AM - 6:00 PM

22 years in business

Bailey, NC / Moving services within 60 miles

Booked on 20,448 moves through HireAHelper

5,082 Verified Customer Reviews

Open Today - 6:00 AM - 6:00 PM

22 years in business

 

Smart Move, LLC — Vetted & Verified by HireAHelper 

To make sure you get reliable, professional service, HireAHelper thoroughly vets every provider on our platform — including Smart Move, LLC. Before providers can accept their first booking, they must pass background checks, verify their business and payment information, agree to our service standards, and demonstrate a strong review history. From there, we hold them to it: providers are continuously monitored on job completion rates, customer ratings, pricing consistency, and compliance.

 

Moving with with Smart Move, LLC

Smart Move Moving & Storage has over 30,000 moves completed! 2018 HireAHelper Dream Team Award. Nationally selected mover for 2020 Military Home Makeover with Montell Williams on Lifetime channel (Marquez family) episode 1. Selected mover for PackRat CEO. Selected mover for PackRat Executives. Selected mover for ArcBest CEO. We have been proudly moving residents since 2004. We are members of the American Moving and Storage Association. All of our movers are professionals, full-time (in fact, for many years), and have passed background checks. We are clean-cut, athletic, polite, and properly trained to provide the best moving experience. We show up on time (15 minutes early is our policy), in complete uniforms and with equipment. We have an A+ rating with the Better Business Bureau. It is in our best interest to provide you with the greatest service possible. We are quality. We are "The Best Movers Around!"

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Credentials

Licensed Business:
License Number
1680907
Issuing City
WILSON
Insured Business:
Policy Number
Available Upon Request
Policy Issuer
Acrisure New England Partners Insurance Services, LLC
Uniformed Crews:
I Offer Uniformed Crew Members
Yes
Workers Compensation:
Policy Number
Available Upon Request
Policy Issuer
BIBERK
MC/State License:
MC #
10003881
DOT #
3135057
State Lic/Cert Name
C-2885
State Lic/Cert Number
C-2885

Smart Move, LLC Moving Reviews in Bailey

These are real Bailey area customers. Unedited, unfiltered reviews of Smart Move, LLC. Our reviews come from customers after completed bookings, ensuring every rating is verified. We only allow feedback from users who booked through our platform, preventing fake reviews and keeping ratings accurate and trustworthy.

4.8
5,082 reviews
92%
4%
1%
2%
1%

Jonathan B

(5) 7/28/2026 Charlotte

My movers Chris and Monterio were outstanding.
Curious and respectful of our furniture and home. And thoughtful about the process which made it easy for us as homeowners.
A seem less move with no damages.
Thank you.

Mover's response:
Thank you so much for your wonderful review! We're so glad to hear Chris and Monterio handled your furniture and home with care and professionalism. Thank you for choosing SmartMove! – Ernest
- Smart Move, LLC

Rob F

(5) 7/28/2026 Matthews

Shakeen, Isaiah did a great job. Very smart and efficient with loading the container.

Mover's response:
Thank you for your wonderful review! We're glad to hear Shakeen and Isaiah did a great job and loaded your container efficiently. Thank you for choosing SmartMove! – Ernest
- Smart Move, LLC

Hans C

(5) 7/27/2026 Fort Collins

I used hire a helper for packing my pod and unpacking my pod. In total, it was about $600 for a 1 bedroom worth of items. It was so worth it. Saved my back and lots of stress.

Mover's response:
We're so happy to hear we could make your move easier and help take some of the stress off your shoulders. Thank you for trusting us with both your packing and unpacking needs. We appreciate you choosing SmartMove! – Ernest
- Smart Move, LLC

Michael R

(5) 7/27/2026 Charlotte

Great job

Mover's response:
Thanks for taking a moment to share this with us — it means a lot. - Pablo
- Smart Move, LLC

Dustin M

(5) 7/25/2026 Asheville

Great team and very friendly. Offered advice and took direction well when given. Would definitely use again. Thanks for the help

Mover's response:
We're happy to hear our team was friendly, helpful, and easy to work with throughout your move. It means a lot to know you'd choose us again. Thank you for choosing SmartMove! – Ernest
- Smart Move, LLC

David M

(5) 7/27/2026 Arden

Adrian and Indigo arrived on time and worked for a solid 2 hours. They were able to get our 16' Pod almost completely loaded, leaving room for a few more things for us to pack. They did an awesome job!

Mover's response:
We're thrilled to hear Adrian and Indigo arrived on time and made such great progress loading your POD. It's great to know they worked efficiently and made the process easier for you. Thank you for choosing SmartMove! – Ernest
- Smart Move, LLC

Amanda M

(5) 7/26/2026 Loveland

Really impressed with the whole process and Charlie and his guys did an amazing job with our move today. Would def recommend to family & friends. Thank you!

Mover's response:
We're so glad to hear you had such a great experience from start to finish! Charlie and his team will be happy to know their hard work made a positive impression. Thank you for choosing SmartMove! – Ernest
- Smart Move, LLC

Sturt S

(5) 7/24/2026 Hendersonville

Great job! 4 lads worked hard and fast but taking care with our property and respecting us and our time. Definitely recommend.

Mover's response:
We're delighted to hear our team worked hard while taking great care of your belongings and respecting your time. We truly appreciate your recommendation. Thank you for choosing SmartMove! – Ernest
- Smart Move, LLC

John M

(5) 7/22/2026 Fort Collins

Guys showed up early and did a great job.

Mover's response:
We're glad to hear our team arrived early and provided great service throughout your move. Thank you for choosing SmartMove! – Ernest
- Smart Move, LLC

Oscar S

(5) 7/21/2026 Windsor

The Helpers Luis and Angelo arrived on time.
They are “ The Best “ : Very organized , respectful, clean and very fast. They also brought their dolly for transportation from the container to the unit. No damage verified on handling boxes and furnitures.

Thank to you all for the excellent service!
Sincerely,
Oscar A Santos.
.

Mover's response:
It means a lot to hear Luis and Angelo provided such organized, respectful, and efficient service. We're glad everything arrived safely and that their extra preparation helped make your move a success. Thank you for choosing SmartMove! – Ernest
- Smart Move, LLC

Service Area

We handle moves within 60 miles of Raleigh, NC 27603.

We also service the Asheville, Murfreesboro, Charlotte, Washington, Las Vegas, Loveland, and Wichita Falls areas - see below for more info.

Service area includes:

Get To Know Us

What can a customer expect after booking with you?

After booking with us, our customers can expect a call to confirm all the details and to answer any questions the customer may have.

What can a customer expect on moving day if they hire you?

On moving day, our customers can expect excellent communication prior to arriving. Also, we will always be on-time, guaranteed.

How should a customer prepare for moving day?

Our customers should prepare by letting us know all the details of their move so we can give the best options and tips to make their move seamless.

What types of moves have you handled?

We are experienced in and ready to handle local moves, long-distance, residential, commercial, office, military, and jobs requiring 50+ movers. We handle nationally selected VIP moves.

What's your favorite part about being a mover?

My favorite part about being a mover is meeting new people everyday. Some of these relationships have lasted over 15 years!

What training do you provide your crew members?

Our training consists of live experience at our warehouse before going in our customers' homes.

Local Mover Policies

Same Day Moves

We charge an extra 20% for same day requests.

Next Day Moves

We accept next day requests at our normal rates.

Refunding Unused Time

We refund up to one unused hour over our min..

Extra Hours

We can always stay at least 2 hours over the prebooked time.

Moving Equipment

Face coverings and gloves:
[not available at all locations], (upon request, no fee)
Furniture dolly or straps:
Brought to every job at no charge. [varied pricing/options by location]
Hand tools for assembly:
[not available at all locations], (always included, no fee)
Hand truck:
We bring dollies to every job at no charge. [not available at all locations], (always included, no fee)
Plastic wrap:
[not available at all locations], ($30.00/ea.)
Rope:
Available upon request. [not available at all locations], ($10.00/ea.)

Hours

Sunday: 6:00 AM - 6:00 PM
Monday: 6:00 AM - 6:00 PM
Tuesday: 6:00 AM - 6:00 PM
Wednesday: 6:00 AM - 6:00 PM
Thursday: 6:00 AM - 6:00 PM
Friday: 6:00 AM - 6:00 PM
Saturday: 6:00 AM - 6:00 PM
Hourly Price
$125/hr
for 2 movers after 2 hr min