HireAHelper's Review Of EP Movers - A Local El Paso Moving Company

(4.8 out of 5 / 156 reviews)

El Paso, TX / Moving services within 100 miles

Booked on 698 moves through HireAHelper

156 Verified Customer Reviews

Open Today - 6:00 AM - 11:00 PM

5 years in business

El Paso, TX / Moving services within 100 miles

Booked on 698 moves through HireAHelper

156 Verified Customer Reviews

Open Today - 6:00 AM - 11:00 PM

5 years in business

 

EP Movers — Vetted & Verified by HireAHelper 

To make sure you get reliable, professional service, HireAHelper thoroughly vets every provider on our platform — including EP Movers. Before providers can accept their first booking, they must pass background checks, verify their business and payment information, agree to our service standards, and demonstrate a strong review history. From there, we hold them to it: providers are continuously monitored on job completion rates, customer ratings, pricing consistency, and compliance.

 

Moving with with EP Movers

WE LOVE MOVING! Our movers are fast and highly skilled in moving technique, we’ll make sure your items are loaded or unloaded in the safest way possible!

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Credentials

Insured Business:
Policy Number
Available Upon Request
Policy Issuer
Progressive
Uniformed Crews:
I Offer Uniformed Crew Members
Yes
State License:
MC #
DOT #
State Lic/Cert Name
State Lic/Cert Number

Moving Services

Move Help

Day Labor

EP Movers Moving Reviews in El Paso

These are real El Paso area customers. Unedited, unfiltered reviews of EP Movers. Our reviews come from customers after completed bookings, ensuring every rating is verified. We only allow feedback from users who booked through our platform, preventing fake reviews and keeping ratings accurate and trustworthy.

4.8
156 reviews
92%
3%
2%
1%
3%

Robert L

(2) 11/24/2021 Las Cruces

They were between 1 hour 40 minutes late to 2 hours 40 minutes late based on the 1 hour window allotted.

They arrived unprepared with no proper appliance dolly or appliance straps (they agreed straps were much better but they kept losing them or they were stolen). Poorly prepared !

Careless and sloppy workers that seem to lack moving experience.

They were not respectful of my personal property or my home. In fact I will have to have some walls repainted and touched up. I’d say it will cost me between $300-$400 to fix the damages to my walls.

I had to dispute my bill because of issues we had with them being so late. I ended up on a 3-way call with a Hire a Helper customer service representative and Gabriel (lead crew manager). Gabriel blatantly lied by trying to convince all parties involved that he may be late and seemed to think that justifies that being late was ok, when in fact he was late no matter how you look at it.

Arguing with the customer while being recorded never turns out well

I would never hire or recommend them for any future moves. In fact the whole crew should seek alternative employment.

Hire a Helper should consider terminating any agreements or contracts to employ these individuals in the future

Catherine C

(5) 10/28/2021 El Paso

Hired these guys remotely to unload our 15' U-Haul truck at a self storage.

We moved from Arizona to Texas and they were accommodating to our needs and specifications. In contrast to our Arizona movers, who showed up 45 minutes late and smelling like weed, E.P. Movers (Texas) were both polite and professional. They know how to make the most of your time and don't mess around.

I do recommend them!! They're fast, friendly, and economically priced.

Eric T

(5) 10/27/2021 El Paso

Gabriel and Elliot, rocked clean,fast and efficient... would highly recommend and use them again for sure.

Virginia W

(5) 10/8/2021 El Paso

The crew did a wonderful job in a short amount of time. They were professional, mindful with all of my belongings, and courteous. My only concern was that the original appointment time I had scheduled was changed, not by my request. My moving window was pushed back four hours and this made it very challenging to keep on schedule for the remainder of the day. But once they did arrive at the revised time, they were tired and got the job done. I would definitely recommend.

Ivan E

(5) 9/29/2021 El Paso

Great helpers, very professional. Gave cash for tip. Thank you

Norma V

(5) 9/25/2021 Las Cruces

Personable, reliable, professional, respectful young adults. Elliott and Andreas. They handled our belongs very well. No problem with 2 heavy items. They finished in one hour even in the rain. Great conversations! Highly recommend!

Rosalind M

(5) 8/31/2021 El Paso

Very nice and accommodating.
One guy didn’t show but a second guy was sent out pretty quick to replace him.

James T

(5) 8/29/2021 Las Cruces

They were great. They were at the job for less than 1 hour. I would like a credit for the remainder of the time that I paid for.

Allen S

(5) 8/23/2021 El Paso

Arrived within the window promised. They arrived prepared and ready to go. They worked very hard and got a lot accomplished in a short period of time. They were respectful of our property and goods. We would use them again.

Vincent F

(5) 8/15/2021 El Paso

Did a great job!

Get To Know Us

What can a customer expect after booking with you?

A phone call for details

What can a customer expect on moving day if they hire you?

A phone call to confirm details and a smooth moving process.

How should a customer prepare for moving day?

Have things packed unless we’re packing as well. Have furniture disassembled if possible.

What types of moves have you handled?

We have handled a large variety of moves from office moves, long distance moves, small moves, big moves. We handle heavy furniture as well such as safes and pianos.

What's your favorite part about being a mover?

Being chosen to take care of and make sure a family’s or businesses belongings are loaded, transported and unloaded safely.

What training do you provide your crew members?

Standard loading and unloading techniques. On the job shadowing for visual learning.

Local Mover Policies

Same Day Moves

We charge an extra 20% for same day requests.

Next Day Moves

We accept next day requests at our normal rates.

Refunding Unused Time

We do not refund for any unused time.

Extra Hours

We cannot guarantee availability beyond the pre-booked time.

Moving Equipment

Face coverings and gloves:
always included, no fee
Furniture dolly or straps:
always included, no fee
Hand tools for assembly:
always included, no fee
Hand truck:
always included, no fee
Plastic wrap:
$30.00/ea.
Rope:
$5.00/ea.

Hours

Sunday: 10:00 AM - 11:00 PM
Monday: 6:00 AM - 11:00 PM
Tuesday: 6:00 AM - 11:00 PM
Wednesday: 6:00 AM - 11:00 PM
Thursday: 6:00 AM - 11:00 PM
Friday: 6:00 AM - 11:00 PM
Saturday: 10:00 AM - 11:00 PM
Hourly Price
$130/hr
for 2 movers after 2 hr min