HireAHelper's Review Of Executive Shipping and Relocation - A Local Joliet Moving Company

(4.3 out of 5 / 15 reviews)

Joliet, IL / Moving services within 40 miles

Booked on 105 moves through HireAHelper

15 Verified Customer Reviews

Open Today - 8:00 AM - 5:00 PM

6 years in business

Joliet, IL / Moving services within 40 miles

Booked on 105 moves through HireAHelper

15 Verified Customer Reviews

Open Today - 8:00 AM - 5:00 PM

6 years in business

 

Executive Shipping and Relocation — Vetted & Verified by HireAHelper 

To make sure you get reliable, professional service, HireAHelper thoroughly vets every provider on our platform — including Executive Shipping and Relocation. Before providers can accept their first booking, they must pass background checks, verify their business and payment information, agree to our service standards, and demonstrate a strong review history. From there, we hold them to it: providers are continuously monitored on job completion rates, customer ratings, pricing consistency, and compliance.

 

Moving with with Executive Shipping and Relocation

"Executive Shipping and Relocation specializes in Local, Commercial Moving, and Storage. Our relocation consultants make sure that customers understand every step of the relocation process. We have the best Movers, we know you have many Chicago moving companies to choose from. Call us to see why so many residents in the Chicagoland area choose us."

Credentials

Licensed Business:
License Number
08728976
Issuing City
illinois
Insured Business:
Policy Number
Available Upon Request
Policy Issuer
Burlington Insurance Company
Uniformed Crews:
I Offer Uniformed Crew Members
Yes
Workers Compensation:
Policy Number
Available Upon Request
Policy Issuer
Berkshire Hathaway Direct Insurance Company
MC/State License:
MC #
228452
DOT #
3845530
State Lic/Cert Name
228452MC
State Lic/Cert Number
228452MC

Executive Shipping and Relocation Moving Reviews in Joliet

These are real Joliet area customers. Unedited, unfiltered reviews of Executive Shipping and Relocation. Our reviews come from customers after completed bookings, ensuring every rating is verified. We only allow feedback from users who booked through our platform, preventing fake reviews and keeping ratings accurate and trustworthy.

4.3
15 reviews
67%
13%
7%
7%
7%

Ismail E

(2) 8/1/2026 Des Plaines

I had a very disappointing experience with this moving company. Not only did they damage my belongings, but I also feel the final charges were not handled honestly or accurately.

During the move, one of the movers noticed that a dining table leg was loose and offered to tighten the screws. Instead, he overtightened the screw, causing it to go through the other side of the table and damage the surface. The table was left upside down, and I only discovered the damage after the movers had already left.

They also damaged my door bumper during the move. The movers spent about 15 minutes trying to fix it but were unsuccessful. That time was still included as part of my labor charges, meaning I was charged for time spent attempting to repair damage they caused.

The billing was another major issue. The timing on the final invoice did not match the actual service timeline, and I believe I was incorrectly charged for additional travel and labor time. The movers took longer than expected due to their own choices, but I was still charged for the extra time. After reviewing the hours and charges, it appears I was overcharged by approximately **$220**.

Overall, I am very disappointed with the lack of transparency, the handling of my belongings, and the way the final charges were calculated. I would not recommend this company to anyone looking for a reliable and trustworthy moving service.

Dwight V

(5) 6/5/2026 Chicago

Best movers I've ever used.

Raelyn L

(4) 2/3/2026 Chicago

The workers were very good and personable. They arrived as stated. They were very accommodating , efficient and Helpful.

Claudia D

(3) 11/19/2025 Evanston

The workers were not wearing safety equipment; they arrived in sneakers. The packing materials consisted only of plastic and tape. They had been asked to take precautions with a delicate piece of furniture, which, despite their attempt at assembly, was poorly put together, requiring us to hire an additional repair service.

Ram P

(5) 7/17/2025 Chicago

Excellent service and support

Kieran V

(5) 8/5/2024 Sycamore

They did a great job and I was impressed with how they handled the stairs.

Lori K

(5) 8/6/2024 Antioch

Carlos and Francisco were amazing! Showed up on time, very professional, and moved all of our items quickly! We are so grateful for their help and will definitely be recommending them to everyone!!!

Bob W

(5) 7/9/2024 La Grange

Alex and Carlos were great. Very polite and professional. On time and worked hard.

Kristin P

(5) 6/22/2024 Newark

Very respectful of our property and belongings. Incredibly hard working. Would definitely use this team again.

Rae S

(1) 6/15/2024 Elmhurst

They were Respectful of my property at all in fact, I sustained a ton of damage to my property. They were not prepared. They did not have the proper equipment. They did not wrap everything they did not show up with the proper size truck. I ordered a 26 foot truck and they came with a 16 foot truck so they were unable to finish the job and because they had to pack so much into the truck that is why they damaged so much of my property. I am left moving more stuff by myself. I had to call the police and inform them of the harassment that the main mover was giving me. And his helper didn’t even speak English. I felt threatened harassed and actually fearful for my life. I will never use HireAHelper again. I will never ever, use this company. I am disgusted. This was absolutely the worst experience of my entire life.

Mover's response:
I'm really sorry you felt the services provided did not meet your standards. After you verbally assaulted and cursed our movers, refused to sign the paperwork, had more than double the items mentioned, we still stayed onsite and performed the required labor handling all your items with care and remaining patient with you throughout the entire job despite the racist remarks you made and the degrading behavior you displayed towards 2 hard working men of color, it still wasn't enough to satisfy you. I hope you have a better experience next time. Wish you best of luck in your new home.
- Executive Shipping and Relocation

Get To Know Us

What can a customer expect after booking with you?

We provide top tier service from start to finish. One of our relocation consultants will contact you to confirm all details and provide specific information or instruction pertaining to your move. Every move is different we're prepared to handle every situation.

What can a customer expect on moving day if they hire you?

We'll call when we're on the way to you, and then again when we arrive. Our foreman will perform a quick walk through of the job, discuss the details with the customer, and then we'll get to work. Disassembly and reassembly, packing, wrapping, loading and unloading... we do it all.

How should a customer prepare for moving day?

You can prepare as much or as little as you'd like. The more prepared you are, the less time it'll take us to get the job done. Being as organized as possible and knowing exactly what you want moved are a couple of great ways to save time and money on move day.

What types of moves have you handled?

We provide all types of moves. Local residential, long distance, commercial, packing only, loading, unloading, specialty item moves such as pianos, safes, pool tables, etc.

What's your favorite part about being a mover?

We started our company because we're good at it. We know moving. Our team has over 25 years of experience, and my favorite part of the job is the look on my customer's face the first time they watch me shrink wrap a sofa. It never gets old. They stare with disbelief at the speed and efficiency (not to boast...well, maybe just a little)

What training do you provide your crew members?

All of our movers are trained in-house. We have many "old" items that previous customers donated to us. We use these items (sofas, beds, etc) to train our movers at our warehouse. We teach them how to wrap, disassemble, reassemble, maneuver through tight spaces and corners, and training is always ongoing. The most important training our movers receive is how to properly and efficiently communicate with our customers in a courteous manner. We set the standard high and expect our movers to exceed it.

Local Mover Policies

Same Day Moves

We accept same day requests at our normal rates.

Next Day Moves

We accept next day requests at our normal rates.

Refunding Unused Time

We do not refund for any unused time.

Extra Hours

We cannot guarantee availability beyond the pre-booked time.

Moving Equipment

Furniture dolly or straps:
always included, no fee
Hand tools for assembly:
always included, no fee
Hand truck:
upon request, no fee
Plastic wrap:
We must be notified prior to move date if the customer requires any packing or wrapping., (upon request, no fee)

Hours

Sunday: 8:00 AM - 2:00 PM
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: 8:00 AM - 2:00 PM
Hourly Price
$150/hr
for 2 movers after 2 hr min