HireAHelper's Review Of Mcleod Moving - A Local Fairfield Moving Company
Fairfield, CA / Moving services within 100 miles
Booked on 1,123 moves through HireAHelper
Open Today - 6:00 AM - 8:00 PM
8 years in business
Fairfield, CA / Moving services within 100 miles
Booked on 1,123 moves through HireAHelper
Open Today - 6:00 AM - 8:00 PM
8 years in business
Mcleod Moving — Vetted & Verified by HireAHelper
To make sure you get reliable, professional service, HireAHelper thoroughly vets every provider on our platform — including Mcleod Moving. Before providers can accept their first booking, they must pass background checks, verify their business and payment information, agree to our service standards, and demonstrate a strong review history. From there, we hold them to it: providers are continuously monitored on job completion rates, customer ratings, pricing consistency, and compliance.
Moving with with Mcleod Moving
Mcleod Moving is a family owned company and we work extra hard to ensure our staff of 15 movers is qualified and trained well enough to offer the most professional services possible, we make sure our movers are prepared for every job with shoulder straps, hand trucks, dollys and wrap so they can handle any job! We also specialize in moving large gun safes, pianos and large hot tubs! We’ve been in operation for over 5 years and have completed thousands of moves and still have not found an item we are not able to move!
Credentials
Licensed Business:
Uniformed Crews:
Mcleod Moving Moving Reviews in Fairfield
These are real Fairfield area customers. Unedited, unfiltered reviews of Mcleod Moving. Our reviews come from customers after completed bookings, ensuring every rating is verified. We only allow feedback from users who booked through our platform, preventing fake reviews and keeping ratings accurate and trustworthy.
Calvin E
These guys were amazing well organized and executed a precise well thought out plan for stacking the Pod. They were respectful I would recommend them a hundred times over to anyone
Julia C
I am giving two stars because the two young men who showed up to unload a moving POD did a good job.
If not for that, I would give one star because I prepaid for two movers for three hours and that came to a total of $598.
However, the movers were only here for an hour and 15 minutes, and McCleod would not give a refund or allow me to use the remaining hours for the other three pods that will need to be emptied.
The cancellation policy is buried in a long list of their terms for service, which in most cases are legal phrases and statements. If their cancellation policy is not negotiable, then it should be in red flashing print so that a consumer knows what they’re buying.
I would not recommend them to anyone for that reason.
Our prepaid time blocks are non-refundable because staffing and scheduling are arranged in advance based on the exact number of hours a customer reserves. When hours are booked, we commit those movers exclusively to that job and remove that time from our schedule, preventing us from accepting other customers for the same window. Even if the work finishes early, we still incur the cost of reserving that labor and time slot.
Additionally, prepaid hours are tied to a specific job and appointment, which means we’re unable to transfer unused hours to future bookings or separate PODs. This policy is listed in our terms of service, and we are working on making it more visible so expectations are clear upfront.
We truly appreciate your feedback and will continue improving our communication to ensure customers fully understand what they’re purchasing before booking.
Thank you again for your review. If you have any additional questions, we’re always here to help.
Sharon C
Excellent communication through a couple of unexpected schedule changes, showed up exactly on time, well prepared to do the unloading, worked hard, very careful of our stuff and even asked when they were all done if there was anything that they could move to another location and I did have them move one thing before they departed. I would definitely use them again!
Katherine F
Our movers were great! Such an easy process. They were on time, kind, helpful, and finished early. Would definitely hire them again!
Letitia R
The guys were great to work with. Coordinated in advance to make sure we are prepared. They showed up on time, I got my container packed perfectly in two hours. Super respectful and speaking with me and handling my property. They were great and I would definitely recommend them!
Dorothy L
The 4 gentlemen who came to our home to help load the 2 moving PODs did an amazing job. They were polite and went above what we were expecting and made our moving less stressful. Thank you Hire a Helper team.
Quinn Nolan Briggs B
Fast and efficient. Got it done with 5 min to spare. Very nice.
Tamiko J
I appreciated Mcleod Moving sending workers to help me with my move because I wouldn't have been able to do it alone. The workers communicated well and were on time. They worked extremely hard, but I was a little concerned because none of the straps I provided were used to secure items, but they did use all the moving blankets so I'm hoping items arrive safely. The other issue I had was that my newly refinished floors got some good scratches across them since no sliders or blankets were used to move heavier items across them.
Since my container won't be delivered until later, I can't comment if items were packed in a way that they will survive their journey, I can only hope.
Service Area
We handle moves within 100 miles of 2105 Wylie Pl, Fairfield, CA 94533.
Service area includes:
Get To Know Us
What can a customer expect after booking with you?
The customer can expect us to arrive on time, be professional and handle their items with care!
What can a customer expect on moving day if they hire you?
The customer can expect us to correctly wrap each of their items and transport each item with care and without damages!
How should a customer prepare for moving day?
It is recommended to pack all loose items in boxes and label each box
What types of moves have you handled?
We have handled local moves, long distance moves nationwide, office moves, hot tub transporting, and industrial equipment transporting
What's your favorite part about being a mover?
My favorite part about being a mover is the opportunity to perfect my moving techniques and all the exercise
What training do you provide your crew members?
We require each employee to watch several videos on proper lifting, and moving techniques. After around 2 hours of videos we do 6 hours of hands on training at our storage facility. Each employee must pass the wrapping, lifting, stacking, and strapping test.
Local Mover Policies
Same Day Moves
We accept same day requests at our normal rates.
Next Day Moves
We accept next day requests at our normal rates.
Refunding Unused Time
We do not refund for any unused time.
Extra Hours
We cannot guarantee availability beyond the pre-booked time.
Moving Equipment
Hours
| Sunday: | 6:00 AM - 8:00 PM |
| Monday: | 6:00 AM - 8:00 PM |
| Tuesday: | 6:00 AM - 8:00 PM |
| Wednesday: | 6:00 AM - 8:00 PM |
| Thursday: | 6:00 AM - 8:00 PM |
| Friday: | 6:00 AM - 8:00 PM |
| Saturday: | 6:00 AM - 8:00 PM |