HireAHelper's Review Of Smart Move, LLC - A Local Bailey Moving Company

(4.8 out of 5 / 5,132 reviews)

Bailey, NC / Moving services within 60 miles

Booked on 20,683 moves through HireAHelper

5,132 Verified Customer Reviews

Open Today - 6:00 AM - 6:00 PM

22 years in business

Bailey, NC / Moving services within 60 miles

Booked on 20,683 moves through HireAHelper

5,132 Verified Customer Reviews

Open Today - 6:00 AM - 6:00 PM

22 years in business

 

Smart Move, LLC — Vetted & Verified by HireAHelper 

To make sure you get reliable, professional service, HireAHelper thoroughly vets every provider on our platform — including Smart Move, LLC. Before providers can accept their first booking, they must pass background checks, verify their business and payment information, agree to our service standards, and demonstrate a strong review history. From there, we hold them to it: providers are continuously monitored on job completion rates, customer ratings, pricing consistency, and compliance.

 

Moving with with Smart Move, LLC

Smart Move Moving & Storage has over 30,000 moves completed! 2018 HireAHelper Dream Team Award. Nationally selected mover for 2020 Military Home Makeover with Montell Williams on Lifetime channel (Marquez family) episode 1. Selected mover for PackRat CEO. Selected mover for PackRat Executives. Selected mover for ArcBest CEO. We have been proudly moving residents since 2004. We are members of the American Moving and Storage Association. All of our movers are professionals, full-time (in fact, for many years), and have passed background checks. We are clean-cut, athletic, polite, and properly trained to provide the best moving experience. We show up on time (15 minutes early is our policy), in complete uniforms and with equipment. We have an A+ rating with the Better Business Bureau. It is in our best interest to provide you with the greatest service possible. We are quality. We are "The Best Movers Around!"

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Credentials

Licensed Business:
License Number
1680907
Issuing City
WILSON
Insured Business:
Policy Number
Available Upon Request
Policy Issuer
Acrisure New England Partners Insurance Services, LLC
Uniformed Crews:
I Offer Uniformed Crew Members
Yes
Workers Compensation:
Policy Number
Available Upon Request
Policy Issuer
BIBERK
MC/State License:
MC #
10003881
DOT #
3135057
State Lic/Cert Name
C-2885
State Lic/Cert Number
C-2885

Smart Move, LLC Moving Reviews in Bailey

These are real Bailey area customers. Unedited, unfiltered reviews of Smart Move, LLC. Our reviews come from customers after completed bookings, ensuring every rating is verified. We only allow feedback from users who booked through our platform, preventing fake reviews and keeping ratings accurate and trustworthy.

4.8
5,132 reviews
92%
4%
1%
2%
1%

Kelly C

(5) 9/5/2026 Winston Salem

John and team were phenomenal! Professional, punctual, hard working, friendly, and took great care of our things. They made our unload quick and easy. Team was John, Jeramie, and Iggy and all 3 were wonderful. Highly recommend!

Mover's response:
We really appreciate the care you put into this review: taking the time to remember their names, recognize them as individuals, and come back here to share your experience says a lot. Our crews work hard, and being seen and appreciated like this means more than you might think. Thank you for choosing us and for taking the time to write this. - Pablo
- Smart Move, LLC

Russell U

(5) 8/27/2026 Selma

Very punctual, worked very hard. Great people skills. Would highly recommend.

Mover's response:
It’s always a great sign when a crew leaves an impression beyond just the work itself. Thank you for taking the time to recognize them and for the recommendation — we truly appreciate it. - Pablo
- Smart Move, LLC

Linda E

(5) 9/5/2026 Asheboro

John and Jeremiah were on time, they were very professional and knew exactly how to load properly.. and carefully... I will call Smart Move again and recommend them to do any moving in future.... I have moved several times in past but this was hands down thee BEST!!!!!! THANKS John

Mover's response:
This one really means a lot, especially coming from someone who has moved several times before. When a customer with that much experience calls it their best move yet, that’s a pretty special compliment. Thank you for giving us the opportunity, for the recommendation, and for taking the time to share this. We’ll make sure the crew gets to hear it. - Pablo
- Smart Move, LLC

Cardario J

(1) 8/27/2026 Lebanon

Multiple items broken, went out of my way to reserve a more than big enough Uhaul for items to be packed and everything was very unorganized as well as not packed. I purchased the Pack and Move option as well bought boxes and furniture wrap and they didn’t even use it. My friend and mom packed everything. When it comes to damage, I have a marble top nightstand where the corner was broken as well as a television. Because of how it was packed I had to hire an additional moving company for space. Would not use again

Steven W

(5) 9/1/2026 Fort Mill

Polite and hard working. Will use again if the need arises!

Noel M

(5) 8/24/2026 Charlotte

They were a little late getting to the house but were very communicative. They got everything done in record time, and did a fantastic job handling the items and packing the moving truck efficiently. Nothing was damaged from loading or on our 4 hour journey! I would definitely book them again.

Angela M

(5) 9/1/2026 Las Vegas

Fast and friendly

Steve N

(5) 8/29/2026 Inman

Could not have been more pleased with the execution and promptness of smart move. The communication pre-move arrival and the two movers Drake and Adrienne could not have performed better. Very experienced, and obviously had loaded many, many pods in the past. Very respectful and wished we could’ve had them more than the two hours. Overall, outstanding job on all fronts highly recommend them for future movers.

Debbie R

(5) 8/31/2026 Rock Hill

Very good job

Becky M

(5) 8/28/2026 Charlotte

They were fabulous! Very professional and made sure to wrap and protect all of my belongings. Would absolutely use these guys again!

Service Area

We handle moves within 60 miles of Raleigh, NC 27603.

We also service the Asheville, Murfreesboro, Charlotte, Greensboro, Washington, Las Vegas, Loveland, and Wichita Falls areas - see below for more info.

Service area includes:

Get To Know Us

What can a customer expect after booking with you?

After booking with us, our customers can expect a call to confirm all the details and to answer any questions the customer may have.

What can a customer expect on moving day if they hire you?

On moving day, our customers can expect excellent communication prior to arriving. Also, we will always be on-time, guaranteed.

How should a customer prepare for moving day?

Our customers should prepare by letting us know all the details of their move so we can give the best options and tips to make their move seamless.

What types of moves have you handled?

We are experienced in and ready to handle local moves, long-distance, residential, commercial, office, military, and jobs requiring 50+ movers. We handle nationally selected VIP moves.

What's your favorite part about being a mover?

My favorite part about being a mover is meeting new people everyday. Some of these relationships have lasted over 15 years!

What training do you provide your crew members?

Our training consists of live experience at our warehouse before going in our customers' homes.

Local Mover Policies

Same Day Moves

We charge an extra 20% for same day requests.

Next Day Moves

We accept next day requests at our normal rates.

Refunding Unused Time

We refund up to one unused hour over our min..

Extra Hours

We can always stay at least 2 hours over the prebooked time.

Moving Equipment

Face coverings and gloves:
[varied pricing/options by location]
Furniture dolly or straps:
Brought to every job at no charge. [varied pricing/options by location]
Hand tools for assembly:
[not available at all locations], (always included, no fee)
Hand truck:
We bring dollies to every job at no charge. [not available at all locations], (always included, no fee)
Plastic wrap:
[not available at all locations], ($30.00/ea.)
Rope:
Available upon request. [not available at all locations], ($10.00/ea.)

Hours

Sunday: 6:00 AM - 6:00 PM
Monday: 6:00 AM - 6:00 PM
Tuesday: 6:00 AM - 6:00 PM
Wednesday: 6:00 AM - 6:00 PM
Thursday: 6:00 AM - 6:00 PM
Friday: 6:00 AM - 6:00 PM
Saturday: 6:00 AM - 6:00 PM
Hourly Price
$95/hr
for 2 movers after 2 hr min