HireAHelper's Review Of SureTrip Express LLC - A Local Irondequoit Moving Company
Rochester, NY / Moving services within 100 miles
Booked on 385 moves through HireAHelper
Rochester, NY / Moving services within 100 miles
Booked on 385 moves through HireAHelper
SureTrip Express LLC — Vetted & Verified by HireAHelper
To make sure you get reliable, professional service, HireAHelper thoroughly vets every provider on our platform — including SureTrip Express LLC. Before providers can accept their first booking, they must pass background checks, verify their business and payment information, agree to our service standards, and demonstrate a strong review history. From there, we hold them to it: providers are continuously monitored on job completion rates, customer ratings, pricing consistency, and compliance.
Moving with with SureTrip Express LLC
No matter how big or small your move will be, SureTripExpress Moving Co. can help. Our team of expert apartment movers can help you move from place to place without breaking the bank. We know that moving from an apartment can already be stressful enough, so we have a low minimum fee for smaller moves. Let us help you take the stress away. Call SureTripExpress Moving Co. in Rochester, NY today to learn more about working with our apartment movers.
Credentials
Licensed Business:
Uniformed Crews:
SureTrip Express LLC Moving Reviews in Irondequoit
These are real Irondequoit area customers. Unedited, unfiltered reviews of SureTrip Express LLC. Our reviews come from customers after completed bookings, ensuring every rating is verified. We only allow feedback from users who booked through our platform, preventing fake reviews and keeping ratings accurate and trustworthy.
Tammy T
They were over 3 hours late. They were very slow making sure to get that extra money and the guy who was bringing everything out kept begging for me to give the tip in cash because the other guy would keep it all who did very little.They did not pack the truck properly so I had to leave things behind. A couple things definitely would have fit and we told them to get ladder and curtain rod from basement they did not my mom saw it the next day so that is still in New York. So I had to buy a new one and it was 60 dollars on sale. We paid 90 for the one left. I haven’t replaced the ladder yet so who knows how much that will cost. Also they kept texting they were coming so we stayed up and that went on for over 3 hours then they were slow which was 160 more. Were had to leave less than 2 hours for a 15 hour drive with no sleep!!! Only to get to our destination and they were late on this end almost 3 hours late it was so hot things were going to be damaged so we got what we could reach TVs which we had to carry with oven mitts,freezer and the food in it but we could not reach my electric chair and it no longer works it cost 1100.00 dy!!!!!!! Horrible experience. When we arrived we were at our 37th hour no sleep and again they were late total hours no sleep was 43 hours and that’s just going to bed.
Cecily F
Not only were they on time they were kind, polite, professional and hard working. They didn’t stop until the job was done. If I ever need a move or any assistance in this capacity I will surely give them the job. Wonderful, reliable business.
Brian D
Crew was awesome , did a great job unloading and especially with way they placed furniture in storage unit !
Would highly recommend them
Harry K
The two workers were very nice, but they were not good movers. Granted, it was a bit of a challenge because they had to walk about 75 yards from truck to the house, and it was raining. But they got mud on some of the furniture, and they stacked boxes on top of each other so poorly that some of them fell over. I also gave the one guy (there were two) and $80 tip in cash, and he only gave $20 of it to his partner. I think his partner thought I only tipped him $20 and made a comment about it to me. Anyway, I was not very happy with their performance. Plus, they went 10 minutes over the two hours and I had to pay for an additional hour. I think a better team of two could have easily completed the task within two hours. I paid the extra charge, but overall I was quite unhappy with it.
Mary L
So respectful and attentive to the job. Everything is great, I would highly recommend them again. Thanks again!!
Joseph M
Really great work. They helped with some tools I dint have and ensured all my stuff was secure. They didn't waste any time either. They arrived withing the agreed time frame and they got the job done fast and well. Could not recommend this crew any higher.
Gary R
The crew did an amazing job. They were friendly and they handled my belongings carefully. Followed directions, offered helpful suggestions and pointed out the few damaged items from the freight company which I would've overlooked. They worked fast and efficiently and overall it was an enjoyable experience. I recommend them and plan to use them again when I move to Rochester in about 2 years. Don't overlook these guys. Great job!
Danald K
The three gentleman arrive and went right to work. They seemed to be very cautious and carefully unloaded my goods from the trailer in the time allocated. I give them credit as because of the distance between the trailer and the front door to my townhouse (some 70-75 steps). All in all an outstanding job. Thanks guys!! DKelly
Jeff B
Theses gentlemen arrived promptly on time and they never stoped working from the time they showed up until the job was finished. I found them to be very polite and conscientious. I wouldn't hesitate to call them again when the need arises.
Jeffrey Rochester, Ny
Kim B
The crew who came out to help us was amazing! They got everything moved super fast. They were very careful of my hardwood floors. They were on time and very professional. Would highly recommend!
Service Area
We handle moves within 100 miles of 379 Ransford Ave, Rochester, NY 14622.
We also service the Middletown area - see below for more info.
Service area includes:
SureTrip Express LLC Moving Photos
Local Mover Policies
Same Day Moves
We accept same day requests at our normal rates.
Next Day Moves
We accept next day requests at our normal rates.
Refunding Unused Time
We do not refund for any unused time.
Extra Hours
We cannot guarantee availability beyond the pre-booked time.
Moving Equipment
Hours
| Sunday: | 9:00 AM - 7:00 PM |
| Monday: | 9:00 AM - 7:00 PM |
| Tuesday: | 9:00 AM - 7:00 PM |
| Wednesday: | 9:00 AM - 7:00 PM |
| Thursday: | 9:00 AM - 7:00 PM |
| Friday: | 9:00 AM - 7:00 PM |
| Saturday: | 9:00 AM - 7:00 PM |