HireAHelper's Review Of A Perfect Move - A Local Kittery Moving Company
Kittery, ME / Moving services within 75 miles
Booked on 109 moves through HireAHelper
Open Today - 8:00 AM - 5:00 PM
18 years in business
Kittery, ME / Moving services within 75 miles
Booked on 109 moves through HireAHelper
Open Today - 8:00 AM - 5:00 PM
18 years in business
A Perfect Move — Vetted & Verified by HireAHelper
To make sure you get reliable, professional service, HireAHelper thoroughly vets every provider on our platform — including A Perfect Move. Before providers can accept their first booking, they must pass background checks, verify their business and payment information, agree to our service standards, and demonstrate a strong review history. From there, we hold them to it: providers are continuously monitored on job completion rates, customer ratings, pricing consistency, and compliance.
Moving with with A Perfect Move
With over 30 years in the moving industry, A Perfect Move is a second-generation, family-owned company proudly serving the Seacoast of Maine and the Lowcountry of South Carolina. Our teams provide professional moving labor and full-service options with or without a truck—always delivered with care, efficiency, and attention to detail. From residential moves and furniture placements to designer installations and local deliveries, our crews handle every job as if it were their own home. Whether you’re moving across town in Kittery or setting up a new space in Hilton Head, you can count on A Perfect Move for reliable, friendly, and experienced service backed by decades of proven expertise.
Credentials
Licensed Business:
Insured Business:
Uniformed Crews:
Workers Compensation:
MC#/DOT#:
A Perfect Move Moving Reviews in Kittery
These are real Kittery area customers. Unedited, unfiltered reviews of A Perfect Move. Our reviews come from customers after completed bookings, ensuring every rating is verified. We only allow feedback from users who booked through our platform, preventing fake reviews and keeping ratings accurate and trustworthy.
Elizabeth U
The movers (crew) were great. The owner was difficult, ignorant of his own company processes and rude to the point of being offensive. The best word to describe the way he communicated to me, a grown adult and paying customer, is juvenile and "sassy."
He pulled my movers off my move before the job was finished in retaliation for my questioning a procedure he insisted I had to complete that second (he was wrong, BTW). The work the movers and I agreed to was incomplete, costing me an additional $900 to get new movers at the last minute (during peak moving season).
I'm not sure what he proved with his immaturity and lack of business acumen. He doubled my moving cost, took tip money out of his workers' pockets and lost out on the money I was attempting to pay him for 3 movers to do what they agreed to.
I would not use them again and would offer this warning to anyone considering doing so: your move will be dictated by the owners' feelings at the moment; not what you agreed to, what his employees on the job tell him, what makes good business sense and certainly not on customer needs.
In total, the move cost me over $2,000.
We would, however, like to clarify several points regarding what occurred.
Your move was booked through Porch Moving Group, and our company was contracted as the service provider. The move was scheduled for four hours, from 9:00 AM until 1:00 PM. As the end of the scheduled time approached, it became apparent that additional time would be needed to complete the move. In accordance with Porch Moving Group's required procedures, we contacted you to obtain authorization for additional billable time before our crew could continue working. Our office explained this process multiple times. You spoke with both Morgan and our owner, and during those conversations you were advised that while our crew was willing to continue working, we could not legally or ethically authorize them to perform additional work without approval for the extra time. During these conversations, the calls were disconnected before the authorization process could be completed.
You indicated that the movers had already agreed to stay another hour and expressed that you would handle it directly with them. However, individual crew members cannot override company policy or the requirements established by Porch Moving Group. We are responsible for ensuring our employees are properly compensated for every hour they work, and we cannot instruct them to continue providing unpaid or unauthorized services.
The statement that we "pulled the movers off the job in retaliation" is simply untrue. The crew completed the entire four-hour service that was contracted. Once the scheduled time expired and additional time had not been authorized, we followed the procedures required by the booking provider and concluded the job.
We also want to address the claim regarding employee tips. No tips were taken from our crew. In fact, our responsibility was to prevent a situation where employees were being encouraged to continue working beyond the authorized service window without proper business approval or compensation.
Moving day can be stressful, and we understand frustrations can arise when a move takes longer than expected. However, our staff remained professional, repeatedly explained the required process, and simply asked that the additional time be authorized before continuing. We cannot disregard the policies of the company that contracted the move, regardless of the circumstances.
We stand behind our team's professionalism and are proud that even in a difficult situation, our crew earned your compliments. We wish you the very best in your new home.
Kevin D
The team from A Perfect Move were great - good communication, worked hard, and did a good job packing my stuff tightly but carefully. They loaded my home onto their truck and took it to a U-Pack truck for a long distance move - it went smoothly. Would recommend and use again!
Alice W
It was a wonderful experience. Mine was a local move. The crew of 3 showed up on time, carefully wrapped each item and were so courteous and accommodating. They delivered, unwrapped and set up everything in record time. I highly recommend there service.
Rose W
Wonderful!
Keith and Temarcus were absolutely wonderful. Professional, nice, and went above and beyond. A perfect move was great at communicating and accommodating last minute scheduling changes as well. I’d use them every time I move.
Tom B
Team did a great job and went over and above to ensure everything was moved and placed in the correct spot in our new home.
Rose W
A perfect move was wonderful. Keith and Temarcus were great. Professional, on time and went above and beyond. I would book every time I move.
Diane V
Keith and CJ were very helpful and professional. We enjoyed their help.
Paul V
Kyle and Brian were fantastic! Careful, fast, and extremely capable. No new moves planned but when teh time comes we'd use (and recommend) A Perfect Move in a heartbeat!
Eileen D
These two young men were personable, polite, kind, and worked in half the time you expected. They receive the highest review I can give them. Excellent company. Fabulous workers. I also liked dealing directly with Erin. She, again was very helpful. Thank you.
Service Area
We handle moves within 75 miles of 240 U.S. Route 1, Kittery, ME 03904.
We also service the Hilton Head Island area - see below for more info.
Service area includes:
Get To Know Us
What can a customer expect after booking with you?
After booking, we’ll reach out directly to confirm the details of your move — date, time, address, and any special instructions. On moving day, you can expect a punctual, polite, and experienced crew who come ready to work. We communicate throughout the process so you always know what to expect, and we handle your belongings with care as if they were our own. Our goal is to make the day run smoothly, efficiently, and without surprises.
What can a customer expect on moving day if they hire you?
On moving day, our team arrives on time, in uniform, and ready to work. We’ll walk through the space with you first to understand what needs to be done, then get right to it. We treat every home and piece of furniture with respect, using the best handling techniques to keep things safe and organized. You can expect steady communication, a professional attitude, and a crew that works efficiently from start to finish.
How should a customer prepare for moving day?
Have everything packed and ready to go before the crew arrives, unless you’ve arranged for packing help. Clear pathways through the home and make sure there’s space for the truck or vehicle we’ll be loading. Label boxes by room if possible — it makes unloading much smoother. If you have fragile or high-value items, just point them out when we arrive so we can give them extra care. The more prepared things are, the faster and easier your move will go.
What types of moves have you handled?
We’ve handled just about every type of move over the years — local residential moves, office relocations, designer installations, furniture deliveries, and on-site rearrangements. Most of our work is local or regional, but we also assist with long-distance and international moves. Whether it’s a home, condo, business, or vacation property, our crews are experienced with careful handling, efficient organization, and all the details that make a move go smoothly.
What's your favorite part about being a mover?
Our favorite part of being movers is helping people through what can be a stressful day and making it easier for them. Every move is different — new homes, new spaces, new stories — and we get to play a small part in that transition. There’s something rewarding about seeing everything come together at the end of the day, knowing we’ve made a difference for someone.
What training do you provide your crew members?
All of our crew members are trained in proper lifting techniques, furniture handling, packing, and loading to protect both your belongings and your home. New team members work alongside experienced movers before handling jobs on their own, and we reinforce safety and customer service standards on every project. Many of our lead movers have been with us for years and take pride in teaching the next generation the right way to do things — carefully, efficiently, and respectfully.
Local Mover Policies
Same Day Moves
We charge an extra 15% for same day requests.
Next Day Moves
We accept next day requests at our normal rates.
Refunding Unused Time
We do not refund for any unused time.
Extra Hours
We can always stay at least 2 hours over the prebooked time.
Moving Equipment
Hours
| Sunday: | (not available) |
| Monday: | 8:00 AM - 5:00 PM |
| Tuesday: | 8:00 AM - 5:00 PM |
| Wednesday: | 8:00 AM - 5:00 PM |
| Thursday: | 8:00 AM - 5:00 PM |
| Friday: | 8:00 AM - 5:00 PM |
| Saturday: | (not available) |