Jay's moving services
Our customer review rating is:
4.6 stars on HireAHelper.com
Make a reservation online:
- check our availability - instantly! We regularly update our schedule on HireAHelper.
- Secure your reservation. You aren't charged until 24 hours before your move.
- no cancellation fee if you cancel more than 24 hours before the job's start time.
NOTE: We just provide moving LABOR. We're assuming you're bringing the truck.
|Sunday:||12:00 AM - 11:00 PM|
|Monday:||12:00 AM - 11:00 PM|
|Tuesday:||12:00 AM - 11:00 PM|
|Wednesday:||12:00 AM - 11:00 PM|
|Thursday:||12:00 AM - 11:00 PM|
|Friday:||12:00 AM - 11:00 PM|
|Saturday:||12:00 AM - 11:00 PM|
If you would like us to bring any of the equipment listed, make sure to put this request in your order details when placing your order. If additional fees are listed for this equipment, you must arrange payment for these items directly with us after your order is placed.
- Furniture dolly:
- free [upon request, no fee]
- Hand truck:
- free [upon request, no fee]
- Plastic wrap:
- upon request. Extra charge [upon request, no fee]
- upon request [upon request, no fee]
138 Customer Reviews:
These reviews are from past customers who booked Jay's moving services through HireAHelper. Once the job is completed, each customer has the opportunity to leave an unfiltered, uncensored rating. Service providers have an opportunity to respond to these reviews if they choose.
I was please with the lead man. He called me and spoke of not being to arrive on time. The crew did show up. The lead man was not working well with his crew or with me and my wife. we had packed 30 + small boxes first, before they started. We had not move in along time. We made our needs known to the lead. He did…Read More not pack the reaming articles well at all. Lots of rubs ,chips. as well as geting all our items packed. Damage major pieces. We feel that the packing of our Pod was not well done. The lead and his crew appeared young and with out direction nor experience. The damage was not revealed until we arrive in Puyallup, Wa. the pod had been sent by Pod to Spokane,Wa. We would not use the packing service again YOURS, Mr. & Mrs. Webster
The guys did a good job once they got there. They were almost 4 hours late to arrive without a phone call. We had to call them. The move was unable to be completed by them which made it so that we had to rethink and replan our logistics. It was not good.
Like moving day is not stressful enough.... JAY'S was WORST EXPERIENCE!.I verbally confirmed service with them before our moving day. Jay's Moving Services was a NO SHOW and wouldn't take my calls. Their Voice mail box was full, I couldn't leave a message. I called Hire a helper directly and spoke to hire a Helper at least 6 ti…Read Moremes in 3 1/2 hours. Hire a Helper was very nice, they got Jay's Moving on the other line and Jay's kept assuring them they would be at my house in a half hour (this went on for 3 1/2 hours) Jay's was asked several times to call me directly, they told Hire a Helper they would, but they never did. I finally got on Craigs list and found someone else who could load our stuff last minute. HORRIBLE CUSTOMER SERVICE.
They arrived on time and worked very hard. I intend on hiring them again to unload the PODS container so, at that time I will be able to comment on how well they packed and cared for our items. Though very pleasant, there was a language barrier with one of the movers which made it difficult to communicate specifics. LRL
I hired Jay's to pack a POD for a move out of state. The beginning stages went well, but an extra long sofa seemed to ruin the plan. The end result is reminiscent of the over-full pickup truck that you definitely don't want to be behind on the freeway. PODS recommends securing the load at each tie down point, and that clearly di…Read Mored not happen. Today, I painted out marks on the front door that matched the color of the sofa's legs. I hope it all makes it to Idaho in good shape.
These two young gentlemen were on time, were prepared for the job and knew exactly what they were doing because I did not have to say much. These guys worked very hard and completed the job within the 2-hour time period. Trust me, I'll use them again and will gladly recommend them to anyone.
I chose Jay's because of glowing reviews. The glitch began the day I received the order confirmation. Jay said they would do Both the LOAD & the UNLOAD. H-A-H then called and said Jay would do load & someone else would do UNLOAD. Jay called to confirm he would do both orders. H-A-H apologized & confirmed. Jay's crew showed up n…Read Moreext AM promptly and did a good job. Then they said that they could not follow U-Haul and do unload. I called Jay's and got a full mailbox and could not leave a message. I sent a text message - no reply. I spoke to Musha at H-A-H and he said he would TRY to contact Jay's and call me back. He DID not offer to provide a replacement mover - as per H-A-H guarantee. Over the next 3 hours, I sent several text messages to Jay's - since their mailbox was full and spoke with Musha & Robin at H-A-H. Finally at almost 1 PM, Robin suggested cancelling Jay's and she would get a replacement - which she did at nearly 2 PM . But she like Musha DID not call me to let me know. When I got replacement mover's contact information, I called and got a recording that said they would call back to confirm the move time within 24 hours! Since we had been waiting since 10:30 AM for crew to unload truck AND U-Haul and to be returned by 4 PM or we would be charged an extra day, I was ballistic. H-A-H called and said movers were on their way and KNEW that we had to return truck by 4 PM. Of course, they did not show until 3:35 PM - which by that time we had hired two men off the street and paid them - out of pocket to help us 4 women in our mid fifties- UNLOAD the truck so we could get it back to U--Haul on time. All this grief could have been avoided if Jay's movers had called us & H-[A-H at 10:30 AM to cancel and request a replacement ASAP! The next day, Jay sent me an e-mail with 4 attached pictures and his explanation that he had injured his hand and did not have his cell phone with him to make any contact calls. In my complaint claim that I filed with H-A-H, I pointed out the irony that the uninjured hand that took the pictures could have just as easily made two phone calls. H-A-H did refund all charges and both Jay and they apologized. I expected no less BUT it DID NOT in any way mitigate the anger, distress and frustration we experienced. I would not recommend Jay's movers due to his complete lack of communication business skills. I would rate H-[A-H staff person Musha a #3 for not returning calls and going to lunch while a customer has problems and for not suggesting a cancellation and replacement at 10:30 AM - when the trouble started. I rate Robin, the second H-A-H staff person at #7. She was proactive and helpful. I would have rated her higher if she had called me to tell me had a replacement ASAP. I would not use this mover again EVER!! No one should ever have a moving day like the one we experienced - and it was 101 degrees in Riverside that morning! I would, with reservation, recommend H-A-H if you can deal with an experienced and professional staff person.
Jay's moving was a life saver! I hired another company a week prior but they never showed up. I called H-A-H at the last minute and they got me in touch with them and arrived within 45 minutes. If you run across these guys.....HIRE THEM!!!!!!!
The workers did a good job. They were polite and courteous and got the job done. My only critique is that the company could use some professionalism. I had to call them the day before to ensure that they were coming, they did not have any sort of time frame on when they would be there, we ended up agreeing on 10am, by noon, …Read Moreno one was here and no phone call, they did finally arrive by 2pm (not a big deal as my job was very small, more annoying than anything). I also had a couch/recliner that ended up getting destroyed in the process (no worries, as I had instructed them that I was planning on getting rid/donating it curbside). Overall an ok job, I think they could communicate more with their customers.
"Philly" and Hymie were in all ways terrific! They packed everything from my daughter's Lg. Studio + Bath bungalow into a 7' POD, tight, full, and securely, in 90 minutes - and it was very challenging hilly location. Next job, I'll definitely want Philly.
They were late but called ahead to inform us that they were delayed. It didn't really matter in my case because they had all day and evening to complete the task (which they did). They worked very, very hard and never stopped. We had more stuff than what they were prepared for (2 movers) but called for backup and additional move…Read Morers arrived promptly. They managed to pack the trailer to the top and all the way from front to back (my fault for ordering a trailer that was slightly undersized). Highly recommend Jay's Moving Services.
These guys were on time and moved the entire contents into a 24 foot moving truck in record time. They even accommodated a last minute request to pick up furniture from a second location. This was not anticipated. All was done in the original time requested -- 2 hours. THANKS JAY'S MOVING SERVICES for the friendly respectful…Read More service you gave us --it really kept the stress down!!
The three guys were wonderful. However, we paid $200. extra surcharge for moving our baby grand piano and they had never moved a piano before--not their fault. They dropped it twice!--again, not their fault. Although respectful and kind, they did not know how to move a piano!
Jay's moving was wonderful. After a last-minute cancellation from my mover the night before my move, I had Hire-A-Helper contact Jay's, who agreed to send to men over to the house. They were on time, personable and hard-working, prepared for the job with wrapping plastic, blankets for my nice wood pieces, and fast. They did a gr…Read Moreeat job taking apart my bed, couches, and wrapping them correctly, taking care to protect everything that was being moved into the truck. They were respectful, super friendly, and yes, I'd use them again! Wilmur (and I believe Victor) were stellar! Thank you Jay's!
Had scheduled and confirmed them to arrive between 10am-11am, they arrived at 2pm. That was the only problem we had all day. The rest of the job was done well and quickly. We actually booked them for 3 hours and they only took 1.5 hours to complete the work.
I called the day of the move to confirm they would be there at 1:00 pm and and they asked if they could come earlier. We agreed that they would get there at 11:30 am. By the time they showed up it was 2:30 pm. The 2 movers we nice enough but they didn't work efficiently and after their 4 hours were up they said the containe…Read Morer was full. I went to check on the container and was amazed on how poorly it was packed. My wife and I spent the next day repacking the container and added at least 30 more moving boxes and assorted pieces of furniture into the 16' container. This was the absolute worst use of money and time I have ever spent on moving. I feel completely ripped off and would NEVER use this company again.
When they finally arrived they were good. They were supossed to arrive between 10 -11 am and didn't arrive until 1:20pm, after many phone calls and a lot of frustration. Because of this delay, I ended up having to pay for an extra hour and lost a lot of the day which would have allowed me to get more things done. It was a ver…Read Morey frustrating experience. That being said, the guys were friendly and attentive and careful with my things.
I requested that they come a few hrs early and they did(they didn't have any other job that day so it was a special situation). They worked hard. They tried to group the kitchen stuff with the kitchen stuff and placed them in the kitchen. They kept on asking me if I needed any other help with anything(like putting together furni…Read Moreture). They were courteous and polite. The only ??? about was that they were not uniformed, they did not bring a dolly initially and the guy had to double back to their car.
Arley and Team were on time, neat, careful and respectful of our belongings and my wife and I. It was a stress free move of 4 rooms of our furniture into the garage for 'staging' our home for sale. We will use Hire A Helper when we move to Albuquerque and hope we get a crew as professional as this one.
They were a very nice group of young men. They worked hard to get the job done on time. They were running late from their previous job but they called twice to let me know and make sure I was okay with it. I would most certainly use them again.
This was a terrible moving company! When I called Hire A Helper, they told me that Jay's Moving Services was ranked 2nd best when it came to moving people. However, we got off on the wrong foot right from the start. After hiring this moving service through Hire A Helper, I was told that I would get a phone call from them 48 hour…Read Mores prior to the move. When I didn't hear from them, I called & called, texted & even got back in touch with Hire A Helper, which finally yielded some results in getting them to call me back. They did show up on time, which was about the only good thing they did, because upon their arrival they told me (I'm a 30 year old capable woman, but also have a 6 month old baby to care for while my husband works full time) that I would have to break down & unscrew all the furniture (beds, crib, washer & dryer, etc.) in order for them to proceed with helping me move. Additionally, they broke the door off my oversized refrigerator, trying to shove it through the front door. Additionally, we supplied them with plenty of moving blankets, stretch wrap, bubble wrap & news paper, because they told me that they would pack the items so to ensure safe transit as long as I gave them the goods to do so. When we received the truck in Northern California, we opened the back door to find that NOTHING had been wrapped with the exception of our three TV's. There is a large slit in our leather couch, all of our wood furniture is scratched, dented or severely worn down from rubbing against other furniture & while none of the glass from our entertainment center was broken, they wedged the glass in between the side wall of the truck's trailer & our sad (broken) refrigerator without anything protecting it. Please do yourself the favor & do not hire these guys for your next move! We are devastated by the amount of damage that has occurred to mostly all of our furniture, and will be doing all of the work ourselves next time.
Great team. Very professional. Got the job done at exactly the estimated amount of time. My special request was that my things had to be packed and stored for over three months so please pack with extra consideration. The way things were packed showed their experience. Would definitely recommend these guys to everyone.
Two guys were real hard workers who were careful with every box, bundle and furniture too. Loaded my pod within time frame and only concern was at end they were tired and I had to make sure they didn't just put my stuff anywhere in pod to get it done, which is what anyone should do is to oversee the job as it is your stuff. Hi…Read Moreghly recommended, never have I had movers so wonderful with my items & I've moved a lot! Timely and cost efficient. Good job.
HIT OR MISS . . . I hired Jay's Moving TWICE. 1st thru Hire-a-Helper, 2nd time booked directly thru Jay. The 1st time, Jay himself and 1 other guy came and they did a great job packing the storage pod in our driveway efficiently, figured out how to move a gigantic cabinet down the stairs, then also moved everything from an upsta…Read Moreirs office downstairs into the storage pod, and then all the contents of 1 room to another. They worked hard and got the job done, so I had no problem giving them more business...UNTIL... The 2nd job I booked was to come back and move everything from the storage pod back into the garage (after our remodel) and asked if they could ASSEMBLE several IKEA pieces. He said they could. I was expecting the same 2 guys to come, but he sent 2 other guys who were MUCH SLOWER and WERE NOT GOOD AT ASSEMBLY. They were here for 7 hours and still had 4 more IKEA cabinets to build so Jay called and said to sent them home and he would come back himself with another guy the next day and said he's do it at half the rate to make up for it. He called after the scheduled start time saying he was called to do a last minute job and asked if he could he come later. I had plans later and said since I needed it done yesterday, I'd really prefer him to come now. He said he'd see if that job could find another company, then hours and hours went by and said he had a team 20 min. away and they'd be there soon....Then more hours went by and he stopped answering my calls and did not respond to text. Basically was a NO SHOW. At 6:00pm a random guy called me saying Jay gave the job to him but he had his own (higher) pricing than what Jay & I had worked---plus, this guy wanted me to pay for his gas. I told him I wanted to discuss it with Jay and asked him to have him call me, which he never did and he continued to ignore my phone calls and texts. VERY UNPROFESSIONAL. I finally worked out a deal with this other person he dumped the job onto to come assemble the 4 pieces of IKEA furniture and it was another TERRIBLE EXPERIENCE---it took 7 hours total. Initially, after putting just the shells/outside cases of the cabinets together told me he was done and that it would be EXTRA $$ to put on the Doors & Drawers because they came in a separate box and he considered them additional pieces. I was outraged. Then he told me we had the wrong doors for the cabinets and was missing a part. I spent about 35 minutes on hold with IKEA Customer Service to find that we did in fact have the correct doors and all the parts. When he was finally done, he had left off all of the 'feet' that go under the cabinets for some reason and acted like that was not part of the job either. It was a crazy, long, expensive day. I'm just glad it's over and I will not be hiring or recommending Jay's Moving Services OR the person he gave the job to when he decided to be a NO SHOW. Find someone more reliable and more professional than Jay's Moving Services or his friends.
The furnitures they moved for us turned out a bit heavier than my original estimate, but they did a good job without putting any scratches either on the furnitures themselves nor the surrounding structures. Pleasant personalities to deal with, and they kept good tight communications prior to arrival, also.
We needed last minute help moving furniture! We were moving some extra furniture to our storage unit. We promptly received a phone call to confirm the time the next day. They were right on time. Well prepared with their own equipment (dollies, blankets, etc!). They were very professional, careful, and quick! It would have ta…Read Moreken 5 times as long if we were attempting this move on our own. We expected to need a larger storage unit but they helped re-arrange our current storage unit so that all of our stuff fit in the smaller unit. They absolutely went above and beyond to help us out. We are definitely recommending Jay's Moving Service to our family and friends. We lucked out finding them! Pick them - you won't go wrong. (Side note: we very rarely write reviews but we would be doing a disservice to Jay's Moving Services if we didn't. Top notch.)
Jay's did a great job. They worked really hard the entire time. The team really knew what they were doing and did a nice job covering furniture and moving things down several flights of stairs. They took care not to hit walls. I was very pleased with the overall job and Jay was so knowledgeable about packing a POD. Thank yo…Read Moreu for a job well done.
Both of our movers showed up on time and were extremely efficient. The guys were very patient, because we asked if they would move furniture around so we could see how things looked inn different places in the rooms. I would highly recommend and I would use again.
Arrived an hour late. They were very, very good and efficient, helped packing fast, and arranged stuff in my container very good. Professional! I bought them very nice lunch. But... I booked 4 hours and they could not finish on time, and could not stay longer (other job)
Jay and his crew were wonderful! They were timely, prepared, and worked hard (and creatively) to make all of our items fit into a small PODS moving container. I would definitely recommend them and use their services again for future moving needs.
My movers did a great job. They were very enthusiastic to get to work and completed my apartment move up 4 flights of stairs in 45 minutes when I thought it would take about an hour! They had so much overtime that I didn't know what they could help me with so they ended up working on construction my roommates bed that she just r…Read Moreeceived. GET WORK. KEEP AT IT!
Jay's Moving Services was great! They were flexible when my PODS delivery time got screwed up. The guys were hard working and were able to get all my crap in place in a reasonable amount of time. I would definitely recommend them and use them again in the future.
Jay's Moving Services called promptly to confirm our appointment and did a great job. They were even flexible enough to come at a different time when our belongings arrived earlier than expected. Our two movers were courteous and speedy.
2 guys showed up and completed the task in 2 hours. I had a POD that needed to be unpacked. My apartment was on the 2nd floor, but had an elevator. My scheduled time was for 2 hours and it took all of that time to unload. I unloaded as much as I could in 1hour, 15 min. before the unloading crew showed up. Nothing was damaged. I …Read Morewould recommend them. Make sure the movers have 2 hand trucks, it does speed up the process tremendously.
These gentlemen exceeded my expectations. They were courteous as well as very knowledgeable as to how to back, shrink wrap and stack boxes/furniture into my storage unit. I am VERY grateful for what these gents have done; and with time and space (in my storage unit) to spare. I will definitely call Jay for his services again in …Read Morethe future; and you should too! :)
Our moving deadline was short notice - and my family had more items than we could move on our own. Just two days after the New Year, we didn't have enough hands to help us move our belongings from Chino to Corona. After quick consideration, we decided to search for a moving service that was affordable, convenient and most of all…Read More, friendly. We found Jay's Moving Service through Hire-A-Helper. Not only did they offer last minute moving services, they did so at a price that was agreeable. I spoke to Jay several moments after booking their crew to help us move. Jay was kind, asked us what time was alright for his team to show up, & whether or not we had any other questions for him. Shortly after I spoke with Jay, his worker Feli & Oswaldo called back to inform me that they would be available an hour earlier prior to my original service time so that we may have our belongings moved into our new apartment. Upon meeting the moving team, they did. It hesitate to move our belongings up to our place & into the specific locations in each room. Not only were they friendly upon arrival, they were considerate with our items & held them with the utmost care. After the two hours of provided service, I let them know that their help was appreciated & I would consider their services in the future. Thank you to Jay's Moving Service & Hire-A-Helper. Top notch service that day.
I needed a helping hand(s) for the heavy stuff (going up stairs) I only had a small job but really need the help. Jay personally called me within minutes of submitting inquiry. It was last minute and it all came together fast guys showed up they were clean and ready to get it done, great attitude clean shoes! They listen to …Read Moremy concerns and got it done fast and efficient. If you need help big or small I highly recommend Jays moving! Get it done and move on!
Jay and his helper were very prompt. They were careful about the things they moved. They also did the job very quickly which I appreciated. All in all I am very happy with their service. Please let Jay and his helper know. I apologize that this is very late.
I hired two helpers to assist me with my one-bedroom apartment move. The day of my move, they remained in communication with me about the status update of their location due to the horrible Southern California traffic. I know how unpredictable it can be and they showed up right on time even though they got stuck in traffic. T…Read Morehe two were very pleasant and ready to work right away. I had to make two different stops (one to my final move destination and the other to a storage unit to place large furniture pieces-this is because I was moving back with my parents who really could not take more furniture). They were very organized with my belongings and knew which items were going to which location and packed my moving truck very efficiently. I had stairs at both locations and they were very careful with all of my furniture and the walls. They even provided furniture wrapping, padded covers to protect furniture, and tie downs to keep the items in place within the moving truck. The two together were a well oiled machine and they never stopped working from the minute they showed up. I will definitely be recommending them to friends and family and I would definitely use them again. I plan to move soon as the move back to my parents was temporary and I asked if I could call them again and they said absolutely. If you need to move, use these guys because they work hard, show up on time, and are extremely friendly!
I was hesitant to hire people - low on cash and all that jazz but I am so happy I did. They were very careful with my stuff and moved it all really swiftly, and made me feel like I had friends helping me move in. I didn't, everybody was off having thanksgiving. They even assembled my bed when they finished early, without me aski…Read Moreng and despite my "oh, you don't have to" protests.
They did an amazing job packing the truck. They really took charge, which was what I was looking for, and used every square inch of the truck to pack our belongings. They handled everything with care. I'd highly recommend using them if you're planning on moving! Well worth it!
The guys arrived ready to work. I was moving by myself and they were a lot of help! They were very nice and didn't hesitate to start once they got here! I was a little hesitant on ordering this service through the site because I had never used it- but I would definitely recommend them and this site to friends! My move was last m…Read Moreinute/same day, and they were here within 2 hours of completing the online registration! Great job guys and thank you for the help!
the 2 Helpers (Victor and Israel) could not have been more courteous and thoughtful. They went to work quickly, followed directions and located everything in record time. This company was an emergency for another that had not shown and let me down! They showed up on time and ready to work. Recommended for everyone! Rod
Jay's moving services is based in Los Angeles, CA and covers a 60 mile radius. Travel fees are included in the prices you see.
Licenses & other Business Information
Jay's moving services has listed their business credentials below. These range from local licenses (like a city business license) all the way to federal ones (like an MC number.) HireAHelper requires that moving labor providers operate within the law. Sometimes service providers make an extra effort to provide features like background-checks, uniformed crew members, or commercial liability insurance. These are the types of credentials you'll see below.
Verified - This badge means Jay's moving services has gone the extra mile and submitted proof or documentation of this credential. HireAHelper staff has reviewed and verified the document.
|Issuing city||los angeles|
|I offer uniformed crew members :||Yes|