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BCb Moving Labor Services

(4.3 out of 5 / 7 reviews)

Malden, MA / Moving services within 25 miles

Booked 32 times through HireAHelper

7 Verified Customer Reviews

Open Today - 8:00 AM - 5:00 PM

7 years in business

Malden, MA / Moving services within 25 miles

Booked 32 times through HireAHelper

7 Verified Customer Reviews

Open Today - 8:00 AM - 5:00 PM

7 years in business

About Us

BCb Moving is a premier moving and labor company. We have taken great strides to build an impeccable reputation in Boston and the surrounding areas. We go above and beyond the call and always aim to please. Current Yelp rating of 4.5 out of 5 stars!

Credentials

State License:
MC #
DOT #
State Lic/Cert Name
31712
State Lic/Cert Number
31712

Reviews

Real Malden area customers. Unedited, unfiltered reviews of BCb Moving Labor Services.

4.3
7 reviews
71%
14%
0%
0%
14%

Andrew B

(5) 9/14/2020 Arlington

Super fast and careful. Great guys. Highly recommended.

Bruce B

(1) 7/3/2020 Malden

This was a nightmare experience working with BCB Moving Labor Services. They never called me to confirm or discuss the move; I had to call them. Even then, they seemed disorganized and had to search for the details even though they had confirmed to Hire A Helper. They showed up on time on the move date, but immediately began making comments about how they weren't going to be able to do the job they had accepted (and tried to make it sound like it was my fault). They showed up with more people than I asked for as if they were looking to find ways to increase the overall cost. They worked for only 2.5 hours even though I had requested 4 hours and drove off with my things to hold overnight, leaving the job unfinished, but insisting payment for the work done already. It was like a hostage situation ... pay now or maybe you won't get your things. The workers were decent guys, but they did a good bit of damage to my property -- taped directly on leather furniture without covering it first, broke a desk drawer, damaged a door at the property from which I was moving, and even left the place wide open when they left so that anyone could have walked in. The owner is totally about getting the money and could care less about delivering a positive customer experience. I expected to pay more than the estimate, but it ended up being almost twice that amount and it felt like it was deliberate on BCB's part. The company might be okay for the college kids in the area, but an established adult should look elsewhere. I would never use this company again and warn everyone else to steer clear of this unprofessional operation.

Mover's response:
This review is disappointing because we went above and beyond for you. Considering that It was clear upon arrival that you did not book this move properly and withheld details that could have helped Hire-a-Helper give you a better quote. - You requested 2 movers and a 16ft truck for 4 hours when you needed 3 OR 4 movers and a 26FT-TRUCK. - We gave you 4 movers for the price of 2 because we had to get to the other family whose move was supposed to follow yours. (It was not right for you to ask us to no-show at that move when you clearly had more flexibility.) - We sent movers back to your old house to get your TV so that you could hook up your cable AT NO CHARGE! - We kept the items overnight AT NO CHARGE! - We showed up as promised and delivered your items and moved the rest. - You were UNDERCHARGED for this move by hundreds of dollars. A compromise had to be made because you did make a mistake in your booking. Everyone was courteous, professional and tried to work with you as best as they could. I am sorry that it was not enough, but we wish you well. All the best!
- BCb Moving Labor Services

Yash P

(4) 6/23/2020 Boston

On time and was accommodating (hired a 1 man job but I unexpectedly had a couple larger items to move). Seemed rushed and could have been a bit more careful with items, especially since the job was booked for 2 hours and only took a little more than an hour.

Susannah W

(5) 6/7/2020 Somerville

They were on time, prepared, hard-working, respectful, and professional. I plan to use them again for moves in the future.

Heidi B

(5) 10/12/2019 North Billerica

They were on time and brought the proper tools that I did not have. They worked hard, were respectful and I would use them again, although I don't plan on moving again for a long time. I would/will recommend them.

Molly D

(5) 4/25/2019 Somerville

Yes, they did a good job. I liked them.

Bruce G

(5) 6/15/2019 Carlisle

I think it went okay. I would recommend them.

Service Area

We handle moves within 25 miles of Malden, MA 02148.

Get To Know Us

What can a customer expect after booking with you?

We have a 100% show-up rate, meaning we never cancel on our clients. Once you book, you can have peace of mind that the best set of movers in Massachusetts are going to show up to perform well.

What can a customer expect on moving day if they hire you?

The move leader gives a courtesy call once the crew leaves our office. You can keep in contact with him throughout the day on that number. We arrive on time or earlier and well equipped with boxes, tape, blankets, straps, dollies, etc.

What's your favorite part about being a mover?

The satisfaction of completing a job well.

What training do you provide your crew members?

Movers do not start carrying furniture until they learn the basics in hand and foot position, shifting, and protecting furniture. Furthermore, It is a team profession and working with your partner is key to the company's success so learning how to protect yourself physically is also important.

Policies

Same Day Moves

We don't accept same day requests.

Next Day Moves

We don't accept next day requests.

Refunding Unused Time

We do not refund for any unused time.

Extra Hours

We cannot guarantee availability beyond the pre-booked time.

Moving Equipment

Furniture dolly:
always included, no fee
Hand tools for assembly:
always included, no fee
Hand truck:
always included, no fee

Hours

Sunday: 8:00 AM - 5:00 PM
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: 8:00 AM - 5:00 PM
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