Innovative Home Moving

(4.8 out of 5 / 24 reviews)

Mendota, IL / Moving services within 80 miles

Booked on 42 moves through HireAHelper

24 Verified Customer Reviews

Open Today - 8:00 AM - 6:00 PM

6 years in business

Mendota, IL / Moving services within 80 miles

Booked on 42 moves through HireAHelper

24 Verified Customer Reviews

Open Today - 8:00 AM - 6:00 PM

6 years in business

Get to Know Innovative Home Moving

We are a professional moving company who strive for only five star reviews. We look forward to helping others and providing our expertise. We will do everything we can to make our customers have the best moving experience possible.

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Credentials

Uniformed Crews:
I Offer Uniformed Crew Members
Yes

Moving Services

Move Help

Day Labor

Moving Reviews

Real Mendota area customers. Unedited, unfiltered reviews of Innovative Home Moving.

4.8
24 reviews
88%
8%
4%
0%
0%

Ken M

(5) 8/29/2018 Shabbona

On time, careful, worked hard, courteous

Ravishankar P

(5) 8/26/2018 Rockford

These guys are awesome . They gave a call ahead and were early on time . Quick fast and friendly . Finished up the loading ahead in time . Thumbs up to them !

Mark S

(5) 7/26/2018 Elgin

John, Damon, and Brian were great. Hard working and professional. Would definitely hire them again when needed.

James D

(3) 7/24/2018 Dunlap

The crew was not very experienced and told me they had never unloaded a full moving container (40 foot Matson) before. I hire the two men for 8 hours, but they were not used to working that long unloading boxes and larger items. I probably only got 6 hours of honest effort from them. I paid $75 per hour for the two of them. The two workers said they received $17.50 per hour each. The owner called me the day before and told me the workers rely on generous tips. I thought this was very unprofessional. I paid for the service and the owner should be responsible for compensating his employees, which I think he already was paying them enough. Workers stacked most boxes in my garage. They did not seem to have much experience in how to do this. Heavier boxes should be on bottom and alternate direction for each course. Less floor space in garage could have been taken up if done correctly. They did get all of my heavier furniture items carried to the proper rooms in my three story house. Nothing was damages and no walls were marred. I could not have done this by myself.

Mover's response:
I am very sorry that our service did not meet your standards. We are a new company and will implement new policies to prevent this from happening in the future. I did not mean to imply that the workers rely on generous tips, i meant that tips are a good way to motivate the workers to provide a better service. Once again i am very sorry and we continue to strive to provide the best service. We will do better.
- Innovative Home Moving

Service Area

We handle moves within 80 miles of 715 West Jackson Street, Mendota, IL 61342.

Get To Know Us

What can a customer expect after booking with you?

We always provide a contract up front and an invoice at the end. We confirm details before your move and call you in the morning when we are on the way.

What can a customer expect on moving day if they hire you?

We call when we are on the way so you have advance notice of our arrival. We go over our contract and then get right to work.

How should a customer prepare for moving day?

A customer can be prepared by having a good idea of where your items will go when we arrive at the new home.

What types of moves have you handled?

We have handled all kinds of moves from large three truck and six man moves all the way to single item moves. We have moved all types of pianos, hot tubs, safes, pool tables, appliances, adjustable beds/couches, delicate and heavy grandfather clocks, etc. We typically help with local moves but have helped customers move across the state.

What training do you provide your crew members?

Our crew members receive policy training before they ever touch an item. Once they understand our policies and procedures then they will train with a veteran crew in order to observe them in action and gain experience moving. These movers in training will help customers move items based on experience at no additional cost, however the veterans are always responsible for moving delicate, heavy, or sentimental items while trainees gain experience in the proper way to do so.

Policies

Same Day Moves

We charge an extra 5% for same day requests.

Next Day Moves

We accept next day requests at our normal rates.

Refunding Unused Time

We do not refund for any unused time.

Extra Hours

We can always stay at least 2 hours over the prebooked time.

Moving Equipment

Furniture dolly or straps:
always included, no fee
Hand tools for assembly:
always included, no fee
Hand truck:
always included, no fee
Plastic wrap:
upon request, no fee
Rope:
always included, no fee

Hours

Sunday: 8:00 AM - 6:00 PM
Monday: 8:00 AM - 6:00 PM
Tuesday: 8:00 AM - 6:00 PM
Wednesday: 8:00 AM - 6:00 PM
Thursday: 8:00 AM - 6:00 PM
Friday: 8:00 AM - 6:00 PM
Saturday: 8:00 AM - 6:00 PM
Hourly Price
$99/hr
for 2 movers after 2 hr min
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