HireAHelper's Review Of Hustle & Haul - A Local Stillwater Moving Company
Stillwater, OK / Moving services within 100 miles
Booked on 78 moves through HireAHelper
Open Today - 7:00 AM - 10:00 PM
3 years in business
Stillwater, OK / Moving services within 100 miles
Booked on 78 moves through HireAHelper
Open Today - 7:00 AM - 10:00 PM
3 years in business
Hustle & Haul — Vetted & Verified by HireAHelper
To make sure you get reliable, professional service, HireAHelper thoroughly vets every provider on our platform — including Hustle & Haul. Before providers can accept their first booking, they must pass background checks, verify their business and payment information, agree to our service standards, and demonstrate a strong review history. From there, we hold them to it: providers are continuously monitored on job completion rates, customer ratings, pricing consistency, and compliance.
Moving with with Hustle & Haul
Your trusted moving company !!!? At Hustle & Haul, we treat your belongings like our own. As a family-owned, Christian-founded moving company based in Oklahoma, we take pride in providing honest, reliable, and stress-free moving services. Customer satisfaction is our top priority, and we go the extra mile to ensure your move is smooth, efficient, and handled with care. Whether you're relocating across town or across the state, trust Hustle & Haul to get the job done with integrity and excellence. Your move, our mission!
Credentials
Uniformed Crews:
Hustle & Haul Moving Reviews in Stillwater
These are real Stillwater area customers. Unedited, unfiltered reviews of Hustle & Haul. Our reviews come from customers after completed bookings, ensuring every rating is verified. We only allow feedback from users who booked through our platform, preventing fake reviews and keeping ratings accurate and trustworthy.
Richetti J
**Extremely Disappointing Moving Experience — Would Not Recommend**
This was one of the worst moving experiences I have ever had, and I would absolutely not recommend this company based on my experience.
The company sent two young movers who appeared to be extremely inexperienced and unprepared for the job. They clearly needed more training and supervision than they had been given. There were multiple heavy items that they struggled to move or load onto the truck, to the point that **I had to physically help them move my own furniture and belongings** after paying a professional moving company to do the job.
I also found myself having to give them suggestions on how to organize the move and work more efficiently. At different points, I observed them FaceTiming someone and apparently asking for instructions or assistance on how to handle certain aspects of the move. That told me everything I needed to know about how unprepared they were for the job they had been assigned.
I originally hired the company for **two hours**. Because of how slowly and inefficiently the move was going, I ended up having to extend the job and **pay for four hours**. After FOUR HOURS, they had only managed to fill approximately **half of the moving truck**.
Think about that: I paid for twice the amount of time I originally scheduled, I personally had to help move heavy items, I had to help direct the movers on how to work more efficiently, and they still only completed a portion of the job.
What made the situation even worse was the response from customer service. I called to explain what was happening and try to get some type of assistance or resolution. Instead of showing concern or attempting to make the situation right, the customer service representative was **rude, dismissive, and completely unhelpful**.
I understand that every employee has to gain experience somewhere, but customers should not be charged professional moving rates while inexperienced employees learn how to perform the job at the customer's expense. If inexperienced movers are being sent out, they should be properly trained and accompanied by someone experienced enough to supervise the move.
I paid for a professional moving service. Instead, **I became an additional mover, a supervisor, and an instructor—and still had to pay for the additional time caused by their lack of experience and efficiency.**
Extremely disappointing experience from the movers all the way through customer service. I would not use this company again, and I cannot recommend them to anyone looking for a professional and efficient move.
Thank you for bringing your experience to our attention. We are deeply sorry that your move on August 10th fell far short of the professional standards we strive to uphold.
Having to step in to physically lift heavy items, supervise, and direct our crew—especially after extending your booking from two hours to four—is completely unacceptable. You hired us so that you wouldn't have to carry that weight yourself, and we sincerely apologize for failing to provide the level of service, training, and efficiency you paid for.
We are also deeply concerned by your report regarding our customer service team’s response when you called for help. A rude or dismissive response is unacceptable under any circumstances, and we are reviewing these internal calls to address this directly with our support team. Additionally, we are addressing the performance and supervision issues with the crew involved.
Lori S
These these two loaders were prepared, courteous efficient. I can’t say enough about them very thankful.
Dorenda D
The crew arrived on time. They were fast and friendly and were very efficient. I am very pleased and will not hesitate to refer your services.
Brandy and Tim L
Edgar and jack were so awesome and friendly. We would hire them again.
Phillip B
They were efficisnt, polite, and did a fantastic job. 10/10 I would use them again.
Service Area
We handle moves within 100 miles of Stillwater, OK 74074.
We also service the Anaheim area - see below for more info.
Service area includes:
Get To Know Us
What can a customer expect after booking with you?
They can expect quick replies within minutes and high respect for the customer
What can a customer expect on moving day if they hire you?
Professionalism and respect
How should a customer prepare for moving day?
prepare everything by arranging small stuff in boxes and wrapping furniture if possible
What types of moves have you handled?
We have moved long, short, apartments, houses and offices
What's your favorite part about being a mover?
Providing a service for people and being able to help them
Local Mover Policies
Same Day Moves
We charge an extra 5% for same day requests.
Next Day Moves
We accept next day requests at our normal rates.
Refunding Unused Time
We do not refund for any unused time.
Extra Hours
We can always stay at least 1 hour over the prebooked time.
Moving Equipment
Hours
| Sunday: | 7:00 AM - 10:00 PM |
| Monday: | 7:00 AM - 10:00 PM |
| Tuesday: | 7:00 AM - 10:00 PM |
| Wednesday: | 4:00 AM - 10:00 PM |
| Thursday: | 7:00 AM - 10:00 PM |
| Friday: | 7:00 AM - 10:00 PM |
| Saturday: | 7:00 AM - 10:00 PM |