HireAHelper's Review Of HP3 Moving - A Local Penfield Moving Company

(4.9 out of 5 / 158 reviews)

Rochester, NY / Moving services within 70 miles

Booked on 645 moves through HireAHelper

158 Verified Customer Reviews

Open Today - 6:00 AM - 7:00 PM

13 years in business

Rochester, NY / Moving services within 70 miles

Booked on 645 moves through HireAHelper

158 Verified Customer Reviews

Open Today - 6:00 AM - 7:00 PM

13 years in business

 

HP3 Moving — Vetted & Verified by HireAHelper 

To make sure you get reliable, professional service, HireAHelper thoroughly vets every provider on our platform — including HP3 Moving. Before providers can accept their first booking, they must pass background checks, verify their business and payment information, agree to our service standards, and demonstrate a strong review history. From there, we hold them to it: providers are continuously monitored on job completion rates, customer ratings, pricing consistency, and compliance.

 

Moving with with HP3 Moving

Whether you're moving down the street or across the country, we'll help you manage your relocation stress. We are experienced in packing high value items and we can provide any packing that is needed to make sure the items moved arrive safe. We come prepared with our own equipment ( 2 wheelers, 4 wheelers) as well as floor protection for the home and any tools needed to take things apart. We do all types of work such as piano moves , office moves, or even just moving an appliance up or down stairs.

See more photos

Credentials

Insured Business:
Policy Number
Available Upon Request
Policy Issuer
Accord
Uniformed Crews:
I Offer Uniformed Crew Members
Yes
Workers Compensation:
Policy Number
Available Upon Request
Policy Issuer
NYSIF

Moving Services

Move Help

Day Labor

HP3 Moving Moving Reviews in Penfield

These are real Penfield area customers. Unedited, unfiltered reviews of HP3 Moving. Our reviews come from customers after completed bookings, ensuring every rating is verified. We only allow feedback from users who booked through our platform, preventing fake reviews and keeping ratings accurate and trustworthy.

4.9
158 reviews
94%
3%
0%
3%
0%

Calorina S

(5) 7/29/2023 Scottsville

They were very reassuring and accommodating. Wonderful people.

Jeril K

(5) 7/29/2023 Geneseo

They did an excellent job in the 2 hour window and fit everything into the pod. Great work and I'd hire them again.

Mitchell C

(4) 6/29/2023 Ontario

Movers were fantastic. Policies are too stringent. We were estimated and charged for 4 hours. Meanwhile, the move took 1 hour and 40 minutes.

They wouldn’t budge and charged the full four hours. If it weren’t for the lack of flexibility, we’d be suggesting it to everyone who asks for move assistance. But that was a financial hit and upsetting that there wasn’t any wiggle room in cutting the hours down from 4 to 2.

Tom H

(5) 5/18/2023 East Amherst

HP3 moving did an outstanding job with my move in. They arrived on time, were personable, asked questions to help make sure they were putting things where needed, and were very hard working. Frank and Ronald were a pleasure to work with.

Gary S

(5) 5/10/2023 Webster

Great job on my move. Hard working and efficient use of time. Pleasant personalities.

Dave C

(5) 4/29/2023 Rochester

Our HP3 movers were on time, courteous, and efficient. I would definitely use this crew again!

Amy E

(5) 3/25/2023 Penfield

I was very happy with the service I received during the move. I’ve hired this company before and was so pleased with the service that I had to hire them again

Tish W

(5) 3/14/2023 Brockport

They were on time and polite. They were respectful of our home. I would use them again! Thanks!

Matt L

(2) 2/24/2023 Rochester

I debated before giving this rating. I decided on 2 stars because they technically did the job requested and showed up with the necessary equipment, but the experience was dreadfully unsatisfactory. The movers chipped furniture, disregarded crucial assembly instructions despite our protests (they may have permanently destroyed our bed), and they took 2 hours MORE than what was reasonable given the weather conditions at the time. Do not hire this company if you care about your furniture, time, or sanity.

Mover's response:
Hey Matt, I'm sorry to hear this. This is the first I'm hearing on anything happening on the job. You were only charged the 2 hours on the unload end. Was this issue more on the load?
- HP3 Moving

Lauren D

(5) 3/1/2023 Buffalo

Frank & his team were awesome on my move out and really went above and beyond to make sure all my furniture and boxes were moved safely. Very friendly and fantastic communication throughout. Would definitely recommend HP3 for any move!

Get To Know Us

What can a customer expect after booking with you?

We come prepared with all tools and equipment to make your move go smooth.

What can a customer expect on moving day if they hire you?

We will come in , do a walkthrough and let us know what you would like done. Floor protection will be put down and we will get right to work.

How should a customer prepare for moving day?

Have items that you want moved cleared of items and contents you want moved boxed.

What types of moves have you handled?

We can help in all types of moves. Local, long distance, office, piano, or just moving single items inside the house

What's your favorite part about being a mover?

Meeting new people. Something different every day.

What training do you provide your crew members?

We provide on site training and most of my crew members have 5+ years of experience

HP3 Moving Moving Photos

Local Mover Policies

Same Day Moves

We charge an extra 20% for same day requests.

Next Day Moves

We accept next day requests at our normal rates.

Refunding Unused Time

We do not refund for any unused time.

Extra Hours

We can always stay at least 2 hours over the prebooked time.

Moving Equipment

Face coverings and gloves:
upon request, no fee
Furniture dolly or straps:
always included, no fee
Hand tools for assembly:
always included, no fee
Hand truck:
always included, no fee
Plastic wrap:
$45.00/ea.
Rope:
$10.00/ea.

Hours

Sunday: 6:00 AM - 7:00 PM
Monday: 6:00 AM - 7:00 PM
Tuesday: 6:00 AM - 7:00 PM
Wednesday: 6:00 AM - 7:00 PM
Thursday: 6:00 AM - 7:00 PM
Friday: 6:00 AM - 7:00 PM
Saturday: 6:00 AM - 7:00 PM
Hourly Price
$140/hr
for 2 movers after 2 hr min