Giant Monkey Movers
Our customer review rating is:
4.3 stars on HireAHelper.com
Make a reservation online:
- check our availability - instantly! We regularly update our schedule on HireAHelper.
- Secure your reservation. You aren't charged until 24 hours before your move.
- no cancellation fee if you cancel more than 24 hours before the job's start time.
NOTE: We just provide moving LABOR. We're assuming you're bringing the truck.
|Sunday:||12:00 AM - 11:00 PM|
|Monday:||12:00 AM - 11:00 PM|
|Tuesday:||12:00 AM - 11:00 PM|
|Wednesday:||12:00 AM - 11:00 PM|
|Thursday:||12:00 AM - 11:00 PM|
|Friday:||12:00 AM - 11:00 PM|
|Saturday:||12:00 AM - 11:00 PM|
If you would like us to bring any of the equipment listed, make sure to put this request in your order details when placing your order. If additional fees are listed for this equipment, you must arrange payment for these items directly with us after your order is placed.
- Hand tools for assembly:
- Basic tool set [not available at all locations] [always included, no fee]
- Hand truck:
- Included with every job. [varied pricing/options by location]
- Plastic wrap:
- [not available at all locations] [flat price, $40.00]
- We provide ratchet straps for $10 each. You will most likely need more than 1. [not available at all locations] [flat price, $10.00]
42 Customer Reviews:
These reviews are from past customers who booked Giant Monkey Movers through HireAHelper. Once the job is completed, each customer has the opportunity to leave an unfiltered, uncensored rating. Service providers have an opportunity to respond to these reviews if they choose.
In the end they did a good job. At first I was apprehensive because tow guys in shorts showed up and I was expecting someone in a uniform or at least a shirt that said their company name. I did have to monitor them and let them know if I wasn't comfortable with how they loaded an item and they were fine with my directing them so…Read Moreme. They got through in the 2 hours I expected it to take and I did tip each one $ 10.00. I would recommend this company but do suggest you have movers that at least wear a company shirt. It would look more professional.
First off, I hired giant monkey movers but another company was subcontracted unbeknownst to me. The name of the company was Big Deahl Movers out of Rancho. I found this out when a card slipped out of my paperwork and I asked the mover if he was from GMM. He indicated he was not. He never introduced himself and came unprepared(no…Read More refrigerator dolly, no plastic wrap or rope). He had to leave and go to Home Depot and only picked up the plastic wrap 40 minutes lost. Short version is they really did not know how to pack. Did not secure my fragile items, furniture or anything except the fridge and that was at my insistence. He put one strap high up not enough to prevent it from moving and the worst part is he put it on last so it is right in front of the doors. They forgot to put part of my bed on the truck as they just wanted this job to end. Horrible experience and not cheap at 175 an hour. I called monkey movers yesterday and left a message. I called hire a helper. They got in touch with them. Caleb (I believe) was the owner of GMM called he sent someone out to my house to secure the refrigerator. Al arrived right on time prepared. Thank goodness he was skinny. He climbed all through the pod to secure my fragile things as well as my furniture. Al indicated that they did not pack the pod properly. My antique 5' lamp was sitting precariously on top of bedding unsecured. The beds should have been together, the refrigerator should be at the back not the front and the heavy furniture should have been center and together. They put all my totes at the back then a bed then more furniture then a bed then heaviest items at the front. I'm no professional mover that is why I hired GMM who was recommended by hire a helper. I don't have total confidence my belongings will make it across country unscathed but given the circumstances I don't have a choice as the pod was being picked up today. I do appreciate GMM sending Al who clearly knows what he is doing to tie down the refrig and fix as much as was possible. But I feel this should not have happened in the first place. Important to vet who you are subcontracting with and more importantly. Do not mislead your customers into thinking it is GMM you are getting when what I got was 2 inexperienced guys. I'm extremely disappointed and frankly worried about my belongings.
Joseph and Assistant were Awesome. On-time, ready to work and got after it. Found answers to questions also about our PODS in Storage with options now available on unloading in our Condo. I will definitely follow up with them on their suggestions and make it easier on us when we DO get those Containers. I would recommend to anyo…Read Morene and give them a 5-Star mark !!
Very nice and professional. Got to work right away. They were able to load all my furniture into the 16' pod and leave room for me to load in a few bags and boxes. The job was done in a little over an hour. Well within the two hour time frame. They did not try to sell me things I didn't need like extra boxes or pads. I appreciat…Read Moreed how easy they made this move for me.
So I booked this with a special note stating that the employees needed to obtain a pass to get onto my military installation. The criteria was 1 form of ID and NO CRIMINAL BACKGROUND. it was clearly stated. First off the owner, manager or any Employee had never contacted me prior to the Job. I had to reach out to them. The only…Read More call I received was from the workers stating they were 20 minutes out and this was an hour and a half after they were supposed to arrive. Not acceptable! Then nothing was heard from for another 2 hours. We were then at about 3-3 1/2 hours after they were supposed to arrive. I called the workers multiple times with no answer. I got a hold of the manager (Caylen grasser) who stated he doesn't have communication with his own workers. Anyway I ended up getting a hold of the workers who stated that they could not obtain access to the installation because of a failed background test. Hmm mm, wasn't it stated that the employees had to have a clean background. The manager was unwilling to do anything and blatantly lied to me about why the individuals couldn't get on post. There are ways to find out the truth. I then said I was displeased with the lack of communication between him/his workers and myself. During this whole time I was the only calling them to find out what was going on. Caylen said he would look into it every time I called with no response back. He 100% did not look into anything for me, because he had already previously stated he didn't communicate with his own employees. They didn't tell me until around 8 pm that I was SOL and gonna have to figure something out. The manager acted as if I was inconveniencing him and so I expressed to him that I was going to write a review......He laughed at me on the phone and said, good luck trying. You won't be able to since we didn't complete the job...... Thankfully hireahelper.com took this case very seriously and gave me a link to review. This is by far the worst and most unprofessional moving company I have ever dealt with. With this type of attitude and hiring individuals with less than pristine backgrounds, their business will fail miserably! I hope hireahelper discontinued this contractors business. They don't need to associate with such shady businesses and definitely don't need the negativity giant monkey movers brings to their site. Giant monkey movers is a less than desirable company for sure. This experience has been spread throughout multiple channels IOT ensure others do not fall victim to this company's ways.
AMAZING! They were VERY fast, wasted absolutely zero time. VERY respectful, VERY polite, and VERY good at packing the PODs. They filled the pod and wasted no space, took the time to properly secure everything for the long haul and took care of everything. I would use them again!
They were on time. One worker was not as fast to do the unloading, not sure if he was new or lazy. Seemed he was wasting time. The other, Greg, worked hard! They managed to hit the hallway light sconce and never bothered to fix it. Overall we we're just very happy to get the truck unloaded!
They broke the decorative front part of the washer. We have been in contact but not fixed yet. They quickly said it was their fault. The washer still works so not showing me down. You may give them a call to see how they are going to rectify.
I hired two helpers for 3 hours to load a 16ft pod. The pod was delievered early and the two gentlemen were able to come earlier. I paid for 3 hours and they finshed much sooner than that. They started as soon as they got there and never slowed down. The gentlemen were careful with all of my belongings. They were knowledgeable a…Read Morebout how to load the items and they amazingly fit everything in the pod. Every square inch of the pod was used. I would recommend using the company for any move needs you have. I am extremely happy with the job they did and will use them again in the future.
The guys Giant Monkey Movers sent out did a wonderful job! The guys were on time, had all the equipment necessary, moved everything I had asked in the time frame quoted, and were friendly and upbeat the whole time. (Even though it was a very hot day!) I would definitely use them again, and would recommend them to anyone who n…Read Moreeeds some extra muscle during a move.
They were a little late, but they were coming all the way from Davis, and traffic on Saturdays is horrible going to the mountains. They were courteous and happy guys, worked hard and finished the work in half the time I thought it would take! I would definitely hire them again!
Guys showed up late (said GPS gave them bogas info), they used a dolly with inflatable tires that left black marks on thr tile floor ( when asked why they did not used a furniture dolly, they shugged it off), attempted to force my washing machine through a doorway that was too small (scraped the paint off the door jamb), I remo…Read Moreved the washer door so it would fit. I would say I had a problem with their service!
Giant Monkey Movers (GMM) did an excellent job for us! We are very pleased with their service! Prior to our job, they called to review our moving needs, answered our questions and provided advice to help best handle our job. GMM called the day before to confirm our job and answered our questions. The day of our job, they cal…Read Moreled to let us know when exactly they would arrive. The team of movers arrived on time, were experienced, capable, courteous and walked through the job prior to doing anything to assure us that we would get exactly what we wanted. They kept us well informed throughout the job, were very careful with our property and goods and answered our questions. The GMM team was happy to accommodate our needs and worked hard the entire time. Giant Monkey Movers exceeded our expectations! We would highly recommend them! Thank you Giant Monkey Movers!
These guys were great! They called the morning of the move to confirm, showed up on time, were very professional and respectful of my belongings. They even helped me figure out where furniture would look and fit the best in my new home. I would definitely recommend them to anyone looking to move, pack or unpack. Thanks guys!
First they showed up an hour and 15 minutes late. They took 2 hours to load a truck with one bedroom set and some boxes. Then, after taking their sweet time loading the truck they told me "good luck" making it to the weigh station before it closed 15 minutes later! If they had showed up on time I wouldn't have needed "luck" to …Read Moremake it there on time!! Very unprofessional! I would not use them again, nor would I recommend them to anyone else.Show Response
Unfortunately as much as we strive to perfect our craft, we do fall short. We were in communication with the customer the whole time and according to our lead, the customer was ok with the adjusted time and we even offered compensation for our tardiness. Please contact our office at 800-470-5750 for further resolution to the matter.
~ Giant Monkey Movers
I was very satisfied with GM Movers. Our mover, Keith, arrived right on time and worked diligently. We were able to get the move of our two bedroom apartment done much quicker than I had anticipated. Keith was professional, hard-working, and polite. I would highly recommend GM Movers to anyone looking to hire help for a move.
They were great, on time, & above all, professional!Show Response
Thank You for taking the time to let GM Movers know how we did. We here at GM Movers strive to make your move as stress free as possible. We are always on time to all our jobs and always maintain a professional manner.
~ Giant Monkey Movers
Service area includes:
- Aliso Viejo
- Apple Valley
- Birds Landing
- Camp Meeker
- Camp Pendleton
- Capistrano Beach
- Cedarpines Park
- Chicago Park
- Citrus Heights
- Culver City
- El Cerrito
- Elk Creek
- Elk Grove
- Emigrant Gap
- Fountain Valley
- Garden Valley
- Hawaiian Gardens
- Hermosa Beach
- Indian Wells
- Knights Landing
- La Habra
- La Honda
- La Puente
- Lake Hughes
- Little Lake
- Lone Pine
- Manhattan Beach
- Menlo Park
- Mokelumne Hill
- Mountain Center
- Palm Springs
- Panorama City
- Port Hueneme Cbc Base
- Rancho Mirage
- Rancho Santa Fe
- Redwood Estates
- Rio Nido
- River Pines
- Rohnert Park
- San Bruno
- San Dimas
- San Jose
- San Juan Capistrano
- San Quentin
- Santa Rosa
- Santa Ysabel
- South El Monte
- South Pasadena
- Stirling City
- Sutter Creek
- Twentynine Palms
- Twin Peaks
- Upper Lake
- Walnut Creek
- West Covina
- West Hills
- West Hollywood
Licenses & other Business Information
Giant Monkey Movers has listed their business credentials below. These range from local licenses (like a city business license) all the way to federal ones (like an MC number.) HireAHelper requires that moving labor providers operate within the law. Sometimes service providers make an extra effort to provide features like background-checks, uniformed crew members, or commercial liability insurance. These are the types of credentials you'll see below.
Verified - This badge means Giant Monkey Movers has gone the extra mile and submitted proof or documentation of this credential. HireAHelper staff has reviewed and verified the document.
|Policy number||Available Upon Request|
|Policy issuer||The Wallace Insurance Agency|
|I offer uniformed crew members :||Yes|